Appendix E: Troubleshooting - Motorola Mobile Workstation 800 Series Owner's Manual

Appendix E: Troubleshooting

You can solve many problems without outside assistance by following the
troubleshooting procedures that MW800 provides in the online help or in the
documents that are provided with the device, operating system and software
applications. Most software applications come with description containing
troubleshooting procedures and explanation of error information. If you suspect a
software issue, refer the information for the operating system or application
programs.
NOTE: This manual does not cover operating system issues. For operation system
directions, refer to Microsoft Windows XP Professional or Windows 2000
documentation.
This chapter contains helpful hints to follow when you encounter any problem. If a
problem persists after you follow the instructions in this chapter, contact your system
administrator for help.
The following table describes error messages that warn you about conditions that
might prevent the normal operation mode.
Table 1. Error Messages About Abnormal Conditions
Message
Vehicle Battery is Low. The system
will shutdown in 3 minutes.
MW800 CPU temperature is high. The
system will shutdown in 3 minutes.
Warning condition is over
MW800 CPU temperature is low. The
system will shutdown in 3 minutes.
PC Card error was detected. Please
remove the PC Card device and than
press OK.
MW800 hard drive heater may be
malfunctioned.
Over current is detected in device
connected to Firewire port.
MW800 CPU Fan Failure.
Do the following
The car battery voltage is below of the low operational
limit. Please save your work before shutting down
The internal temperature is higher than the valid limit.
Please save your work before shutting down. Never turn
on the device until it cools down to normal operating
temperature.
Cancel Warning
The internal temperature is below of the valid limit.
Please save your work before shutting down. Never turn
on the device until it heats up to normal operating
temperature.
Card Bus over-current is discovered. Please remove the
PC Card device and than press OK
Heater over-current is discovered. Please, contact your
system administrator.
The MW800 cannot work with this Firewire device.
Please, disconnect the device.
This is Fan alarm. Please, contact your system
administrator.
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