Call Detail Report (Cdr); Restart Your Camera; Reset Your Camera; Perform A Factory Restore - Polycom EagleEye Director II Administrator's Manual

Call Detail Report (CDR)

The Call Detail Report (CDR) provides a history of the EagleEye Director II camera and a RealPresence
Group Series system during calls. You can enable the CDR in the RealPresence Group Series system
web interface.
The camera people count report is sent to RealPresence Group Series system during a call. The system
generates a people count report at beginning of a call and the end of a call, and provides a maximum
people count. For more details, refer to RealPresence Group Series Administrator Guide.

Restart Your Camera

You can restart your camera from the web interface.
Procedure
1. In the camera web interface, select General Settings > Restart.
The camera restarts and returns to the login screen.

Reset Your Camera

To reset the configurations on your camera to the factory defaults, use the reset system setting. Imported
CA certificates are not removed with this operation.
Procedure
1. In the camera web interface, select General Settings > Reset System.
Your camera restarts.

Perform a Factory Restore

A factory restore completely erases the system and restores it to the factory software version and default
configuration. During a factory restore, the LED indicator on the front of the EagleEye Director II camera
alternates between blue and amber.
Note: Do not power off the camera during the factory restore process.
Polycom, Inc.
Troubleshooting
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