System Maintenance; Use The Camera Web Interface To Update Software; Update Camera Software Using Windows - Polycom EagleEye Director II Administrator's Manual

System Maintenance

Topics:
▪

Use the Camera Web Interface to Update Software

▪

Update Camera Software Using Windows

▪ Update Software Using a USB Storage Device
Use the Camera Web Interface to Update Software
You can use the camera web interface to update your camera software. Using this method for software
updates from version 1.x to 2.x is not supported.
Note: When cascading two cameras, you must update the camera software using the primary camera,
which automatically sends the software update to the secondary camera. Upgrading steps are the
same for all connection modes.
Procedure
1. In the camera web interface, select Software Updates.
2. Select Choose File.
3. Do one of the following.
▪ Select Open.
▪ Select Save, then locate the software package on your local computer or network.
4. After you open the file, follow the on-screen instructions.
Update Camera Software Using Windows
You can use Windows Update on your computer to update your camera software. Software downgrading
is not supported using this method.
If the Windows Update server downloads a firmware update and the connected computer is running an
unsupported software version, the system prompts an update to the latest software version. View process
logs in the Windows Event log. Note that the device update result is not currently valid.
Note: If you are using cascading, the primary camera is updated and then automatically sends the
software update to the secondary camera.
Procedure
1. Use Windows Update to manually update the camera software.
If an update does not launch, the server might be busy. Perform the following step.
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