Screen Innovations Solo Pro Installation Instructions Manual page 19

Low voltage motors
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TROUBLESHOOTING
Solo Pro is 100% programmed and tested at the factory.
In case of a malfunction please use the troubleshooting
guide table.
Symptom
Possible Cause
Non-
Motor is asleep
responsive
remote
Too far away
Remote orientation
RF interference
RF Shielding
RS485 LV Motor / Troubleshooting
Solution
Plug the charger and
connect cable
Move to within 40 ft.
of Solo
Hold remote vertical
Turn off other sources
of RF
Move to position
where metal objects,
wiring, or foliage does
not block the signal.
32
Tech Support: 512.832.6939
Symptom
Possible Cause
Non-
Remote battery
responsive
is dead
remote
(contd.)
Vertical
Material has
wrinkles in
shifted at the
screen
weight bar
When down
An intermediate
button is
stop was set for
pressed,
the motor
screen
stops
halfway
Dimples in
Debris rolled up
screen
in screen material
RS485 LV Motor / Troubleshooting
Solution
Replace with CR2430
3V lithium button
battery
Gently move the
material out to each
end of the weight bar
until smooth.
Call SI Customer
Support to fix
Clean material per
instructions on Pg 31.
33

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