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Summary of Contents for Sierra Wireless AirCard 580 WAN
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Page 1: Installation Guide
AirCard® 580 Wireless WAN Modem Installation Guide 2130536 Rev 2... - Page 3 Sierra Wireless modem MUST BE POWERED OFF. When operating, the Sierra Wireless modem can transmit signals that could interfere with various onboard systems. Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. The Sierra Wireless modem may be used at this time. The driver or operator of any vehicle should not operate the Sierra Wireless modem while in control of a vehicle. Doing so will detract from the driver or operatorʹs control and operation of that vehicle. In some states and provinces, operating such ...
- Page 4 AirCard® 580 Wireless WAN Modem - Installation Guide REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product. Patents This product may contain technology developed by or for Sierra Wireless Inc. This product includes technology licensed from ® QUALCOMM 3G. This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from Inter‐ Digital Group. Copyright ©2011 Sierra Wireless. All rights reserved. 2130536...
- Page 5 Incorporated. ® InstallShield is a registered trademark and service mark of InstallShield Corporation. Other trademarks are the property of the respective owners. Comments Sales Desk: Phone: 1-604-232-1488 Hours: 8:00 to 5:00 Pacific Time sales@sierrawireless.com E-mail: Post: Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-604-231-1109 www.sierrawireless.com Web: Your comments and suggestions on improving this documen‐ tation are welcome and appreciated. Please e‐mail your feedback, noting document 2130536 Rev 2, to documentation@sierrawireless.com . Thank you. Consult our website for up‐to‐date product descriptions, ...
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Page 7: Table Of Contents
Table of Contents Introducing the AirCard® 580 Wireless WAN Modem ....7 Welcome............7 Feature summary . - Page 8 AirCard® 580 Wireless WAN Modem - Installation Guide Automated activation ..........20 Care and Maintenance of Your AirCard .
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Page 9: Introducing The Aircard® 580 Wireless Wan Modem
1: Introducing the AirCard® 580 Wireless WAN Modem • Welcome • Feature summary Welcome • Package contents The Sierra Wireless AirCard 580 wireless WAN modem is a Note: Do not insert the AirCard dual‐band wireless PC Card for cellular and North American into your PC Card slot prior to PCS networks. It enhances the functionality of your mobile installing the software. It is computing device by adding wireless data and 2‐way ... -
Page 10: Wireless Wan Modem
AirCard® 580 Wireless WAN Modem - Installation Guide Wireless WAN modem Once installed and configured, the AirCard can connect to the CDMA network automatically. You just insert the AirCard, allow Watcher to autolaunch and authenticate your account on the network, then launch your Internet browser—you’re online! As a modem, the AirCard also allows you to dial up any other modem (such as a corporate server). CDMA 3G services The AirCard operates over a type of wireless network called CDMA (Code Division Multiple Access). CDMA 3G technology provides a variety of connectivity features, depending on your service provider and account: • 1x‐EVDO supports Internet connections with data rates up to 2.4 Mbps (downlink from the network) and 153.6 kbps (uplink to the network). Average data rates are roughly 700 kbps (downlink from the network) and 153.6 kbps (uplink to the network). Actual speed depends on the network conditions. • 1X supports Internet connections with data rates up to 153.6 kbps (downlink from the network) and 76.8 kbps ... -
Page 11: Additional Aircard Features
Introducing the AirCard® 580 Wireless WAN Modem Additional AirCard features Beyond the features of the CDMA network, the AirCard provides additional software features: • PIN security code to protect your AirCard and account from unauthorized use. • An Activation Wizard (page 19) to assist with configuring your CDMA account. Sound options to customize ringtones for incoming calls, • SMS messages. • A Call Log to track incoming, outgoing, missed calls and determine the amount of data transferred. • Ability to manage and monitor connections with a WiFi network adapter. Package contents Your AirCard package contains the following components: • AirCard 580 wireless WAN modem with antenna • Installation CD containing the AirCard software and this installation and troubleshooting guide • Quick Start Guide • Warranty Card System components Your AirCard 580 wireless WAN modem is just one part of a ... -
Page 12: The Aircard 580 Wireless Wan Modem
AirCard® 580 Wireless WAN Modem - Installation Guide The AirCard 580 wireless WAN modem Along with the antenna, this equips your computer with a radio modem. The AirCard fits into a standard Type II PC Card slot available on most notebook PCs. Every CDMA network operates on one of three radio frequency bands. As a dual‐band product, the AirCard operates on two of these bands (see page 33), providing a wide coverage area. The AirCard drivers and enabling software Required to control, monitor, and manage your wireless connections, this includes the Watcher application, and the Network Adapter Manager for selecting your network connection card. The AirCard comes with a CD containing this software: • Watcher application that you use to manage the AirCard and monitor your connections. For step‐by‐step instruc‐ tions to access features of Watcher, use the application’s online help. -
Page 13: The Cdma Wireless Network
Introducing the AirCard® 580 Wireless WAN Modem Each service provider has its own pricing options. There may Note: You can use the Lock be flat rate accounts, which provide you a maximum number Code feature to prevent others of minutes of network usage for a fixed monthly fee. There from using your account should may be accounts for which you are charged for network usage your AirCard be stolen. For infor- by the minute or by the amount of data transmitted. mation on this feature, see the online help. - Page 14 AirCard® 580 Wireless WAN Modem - Installation Guide 2130536...
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Page 15: Getting Started
2: Getting Started • The AirCard 580 software • Account activation and Before you can begin using the AirCard, you must: configuration Install the AirCard enabling software and driver. Activate an account and configure the AirCard to use your account (unless the AirCard has been pre‐activated). This section provides an overview of this process. The AirCard 580 software The AirCard comes with this software: • Watcher application that you use to manage the AirCard and monitor your connections • Network Adapter Manager application that allows you to switch between the AirCard and network cards • The driver software that provides the interface between the AirCard and your Windows operating system The Watcher software (and the Network Adapter Manager) must be installed before you insert the AirCard for the first time. Detailed instructions are provided in “Installation” on page 15. Account activation and configuration To use the AirCard, you must have an account with a CDMA ... - Page 16 AirCard® 580 Wireless WAN Modem - Installation Guide Configuring the AirCard involves setting the phone number assigned by your service provider and may involve entering other network parameters and settings such as a user name and password to access services. Your service provider needs to know: • The billing information to use to collect payment for your network usage. • The ESN (Electronic Serial Number) assigned to your modem during the manufacturing process. (The ESN is printed on a label on the AirCard and can be displayed in Watcher.) This number is used to help authenticate your account when you connect for service. You require from your service provider: • An activation code that gives you access to configure the account. • A phone number for your AirCard. • Additional information specific to your service provider such as: · A user ID (username) and password to authenticate your network connection. · A SID (System IDentifier) that identifies your home network area and is used together with your phone number to determine if you are “home” or “roaming”. 2130536...
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Page 17: Installation
3: Installation • System requirements • Installation • Inserting the AirCard • Removing the AirCard This chapter guides you through the steps necessary to install the AirCard on a notebook PC. Note: Do not insert the AirCard into your PC Card slot before installing the software. The basic steps are: Insert the AirCard 580 installation CD into your CD‐ROM drive and install Watcher and the Network Adapter Man‐ ager. Insert the AirCard into the PC Card slot (page 18) to install ... -
Page 18: Aircard Software Installation Procedures
AirCard® 580 Wireless WAN Modem - Installation Guide To install the AirCard, you require these system resources: Table 3-1: System resource requirements Card Slots 1 Type II PCMCIA (PC Card) Slot Communications Ports 1 Available Disk Drive CD-ROM (for installation only) I/O Resources 1 IRQ, 40 bytes I/O Space Memory 10 MB Disk Space... - Page 19 Installation Next Back Use the and buttons to navigate through the wizard noting the following: I accept · To proceed with the installation, you must click the terms in the license agreement to indicate your accep‐ tance of the terms of the license agreement. Destination Folder · Use the default settings for the unless you have special requirements and an advanced under‐ standing of PC configuration. (The Destination Folder dictates where the software is installed.) If you are running Windows XP, a window indicates that the driver files will be copied to your notebook. Click Continue Anyway and click on the Software Installation window if it appears. The window may appear more than once. When you are prompted to insert the AirCard, click . Note: Do not forcefully insert the Insert the AirCard into your PC Card slot (refer to ...
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Page 20: Card Insertion And Removal
AirCard® 580 Wireless WAN Modem - Installation Guide Card insertion and removal Inserting the AirCard To insert the AirCard into a notebook: With the picture label facing up, insert the AirCard into the slot. When you insert the AirCard, the following should occur: • If sound effects are enabled, the PC beeps. • The PC Card icon appears in the system tray, if it is not already displayed for another card, (and unless the feature has been disabled). • Watcher launches (unless the autolaunch feature has been disabled). The AirCard is powered as soon as you insert it. Removing the AirCard To remove the AirCard: Close Watcher if it is open. Click the PC Card icon in the system tray to display the option to stop the card. Click: Safely remove Lucent USB OpenHost Windows XP: “... -
Page 21: Activation
Otherwise, you must use the Activation Wizard to activate and configure your account. Activation Wizard The Activation Wizard walks you through the process of configuring an account. The process and options vary based on the service provider. This section is a guide only. Consult the Quick Start Guide, and follow the directions on screen and instructions given by your service provider representative. To activate an account and configure your AirCard for use: If your AirCard does not have an activated account, and Watcher has started automatically, then the Activation Wizard should start automatically. If this does not happen: Start > Ensure Watcher is running. If it is not, select Programs > Sierra Wireless > AirCard 580 > AirCard 580 Watcher TOOLS > Start the Activation Wizard: select Activation Wizard. Next To begin activation of the AirCard, click Rev 2 Mar.11... -
Page 22: Manual Activation
AirCard® 580 Wireless WAN Modem - Installation Guide Manual activation Activation involves phoning your service provider, exchanging information, and entering your account infor‐ mation into the appropriate fields in the wizard. (To use this method, you require a phone.) Next Back To use manual activation, use the and buttons to navigate through the wizard, noting the following: • Obtain the billing information listed on the second window of the wizard before phoning the service provider or proceeding to the next window. • Contact your service provider. Inform your service provider that you are activating your Sierra Wireless AirCard 580. The representative will request your ESN (Electronic Serial Number). This is displayed in the Activation Wizard (and is printed on the AirCard box and on the label on the back of the AirCard). • As prompted by the wizard, enter the information provided by the service representative. Finish • Select in the final window of the wizard. On completion of the Activation Wizard, the AirCard is ready ... - Page 23 Activation The next chapters explain how to use Watcher to manage and monitor your connections. Rev 2 Mar.11...
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Page 25: Care And Maintenance Of Your Aircard
5: Care and Maintenance of Your AirCard As with any electronic device, the AirCard must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the AirCard: • Do not apply adhesive labels to the AirCard. This may cause the AirCard to become jammed inside the card slot. • Optimal signal strength is usually obtained when the antenna is perpendicular to the modem. The antenna should bend easily at the hinge. Do not forcefully bend the antenna. • The AirCard should fit easily into your PC Card slot. Forcing the AirCard into a slot may damage connector pins. • Protect the card from liquids, dust, and excessive heat. • When not installed in your computer, store the AirCard in a safe place. Rev 2 Mar.11... - Page 26 AirCard® 580 Wireless WAN Modem - Installation Guide 2130536...
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Page 27: Watcher Basics
You can also use Watcher to manage and monitor connections with a WiFi network adapter. Anytime you use the AirCard you must run Watcher. Once you make a connection in Watcher, you can launch whatever application you want to use (such as your web browser or e‐mail application). Starting and closing Watcher Depending on your settings in the Options window, Watcher launches automatically anytime you insert the AirCard. You can also launch Watcher by: • Double‐clicking the Watcher icon on your desktop Start > Programs > Sierra Wireless > AirCard 580 > • Selecting AirCard 580 Watcher The standard Windows control buttons in the upper right corner of the window are used to minimize or close Watcher. When minimized, Watcher does not appear as a taskbar button. Instead, an icon is shown in the system tray, usually at the right end of the taskbar. (See “Minimized Icons” on page 30.) Rev 2 Mar.11... -
Page 28: Components Of The Watcher Window
AirCard® 580 Wireless WAN Modem - Installation Guide Components of the Watcher window The window has three areas that display messages and icons: the Connection Status Area (page 28), Call Status Area (page 29), and Indicator Area (page 30). These areas are shown in Figure 6‐1 that follows. Subject to feature availability, there are several tabs: DATA • , allowing you to connect and disconnect Internet and data services. WIFI • , allowing you to manage and monitor connec‐ tions with a WiFi device. The tabs are along the top right. A menu bar is located on the upper left side of the window. Windows control buttons are in the top right corner. Toggle Full/Compact Button Menu Bar Minimize Button Close Button Data/WiFi Connection Status Area Tabs Call Status Area Connection ... -
Page 29: Docking
Watcher Basics Toggle Full/Compact • The button is used to switch between the full Watcher window and the compact view: The compact view allows you to see connection status and indicators while using less space on the desktop. To make data connections, disconnect, or access Watcher features, you must use full view. To return to full view, select the view toggle button in the top right. Close • The button is used to exit Watcher. Docking You can set the Watcher window to “jump” to the edge of your screen when you move the window close to an edge. This lets you easily position Watcher in a corner of the screen. VIEW > Docking • Select Always On Top You can set Watcher to always display in front of other windows. This allows you to monitor connection status while using another maximized application, such as your web browser. VIEW > Always On Top •... -
Page 30: Connection Status Area
AirCard® 580 Wireless WAN Modem - Installation Guide Connection Status Area The Connection Status Area uses the icons shown in the following table. Table 6-1: Connection Status Area icons Icon Meaning AirCard not detected (displayed in the left part of the Connection Status Area). The Signal Strength indicator (displayed in the left part of the Connection Status Area) uses bars to show the intensity of the radio signal of the CDMA... -
Page 31: Call Status Area
Watcher Basics Table 6-1: Connection Status Area icons (continued) Icon Meaning In WiFi coverage; not connected WiFi connected WiFi signal strength (displayed in the right part of the Connection Status Area) The In Use indicator shows whether a call is in progress. No icon is displayed when the AirCard is idle. -
Page 32: Indicator Area
AirCard® 580 Wireless WAN Modem - Installation Guide Indicator area The Indicator area displays an icon that notifies you when you receive SMS messages. The icon is black when “on” and gray when “off”. Table 6-2: Indicator Area icons Icon Meaning (If Watcher is integrated with Outlook and Outlook is running, this information does not apply.) The SMS message indicator shows whether you have unread messages. -
Page 33: Online Help
Watcher includes extensive online help to provide operating hints and step‐by‐step instructions for getting the most from your AirCard. You can access online help in several ways: <F1> • Press in any window. Hints • Click the button available in many windows. Program Files > • Use Windows Explorer to navigate to Sierra Wireless > AirCard 580 > Generic > Watcher.chm . Double‐click to open the help file. The help file has a table of contents, an index, and search capabilities. Troubleshooting The online help includes descriptions of most common error messages. Look in the table of contents under Troubleshooting. For help with other problems: • Consult the Sierra Wireless web site at www.sierrawireless.com , where you will find an extensive knowledge base that can be searched to address most problems. - Page 34 AirCard® 580 Wireless WAN Modem - Installation Guide 2130536...
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Page 35: Technical Specifications
7: Technical Specifications • LED operation • Radio frequency and electrical specifications • Environmental This chapter describes the function of the LED, and provides technical product data for the AirCard. specifications LED operation The AirCard has a single red/green LED on the antenna end of the card. The LED operates as follows: Table 7-1: LED operation LED Behavior Indicates Red blinking The AirCard is powering up, or no service is slowly available. -
Page 36: Environmental Specifications
AirCard® 580 Wireless WAN Modem - Installation Guide Table 7-2: Radio frequency and electrical specifications (continued) Current Maximum: 950 mA Typical data call current (talk mode): 370 mA (1X) 470 mA (1xEV-DO) Standby: 110 mA (1xEV-DO/IS2000 hybrid mode) Transmitter 200 mW (+23 dBm) power Transmit PCS:... -
Page 37: Glossary
Appendix A: Glossary One Times Radio Transmission Technology (the ʺone timesʺ refers to the frequency spectrum). Supports Internet connec‐ tions with data rates up to 153.6 kbps (downlink from the network) and 76.8 kbps (uplink to the network). Actual speed depends on the network conditions. Compare to 1x‐EVDO. 1x-EVDO A high‐speed standard for cellular packet data communica‐ tions. Supports Internet connections with data rates up to 2.4 Mbps (downlink from the network) and 153.6 kbps (uplink to the network). Average data rates are roughly 700 kbps (downlink from the network) and 153.6 kbps (uplink to the network). Actual speed depends on the network conditions. Compare to 1X. bits per second—The actual data speed over the transmission medium. CDMA Code Division Multiple Access—A wideband spread spectrum technique used in digital cellular, personal commu‐ nications services, and other wireless networks. Wide channels (1.25 MHz) are obtained through spread spectrum transmissions, thus allowing many active users to share the same channel. Each user is assigned a unique digital code, which differentiates the individual conversations on the same channel. CDMA 1X Also known as 1X, this is a high‐speed standard for CDMA cellular communications. circuit switched cellular V.xx modem communications over a cellular network. It uses a dedicated connection circuit, in contrast to packet‐switched. The user is charged by the carrier for the duration of the connection. dormant The packet data connection has the logical PPP session left ... - Page 38 AirCard® 580 Wireless WAN Modem - Installation Guide firmware Software stored in ROM or EEPROM; essential programs that remain even when the system is turned off. Firmware is easier to change than hardware but more permanent than software stored on disk. host A computer that uses a modem or a similar device to answer a calling computer. A source or destination in the communication network. A computer that contains data or files to be accessed by client computers. Also known as a server. Interim Standard—After receiving industry consensus, the TIA forwards the standard to ANSI for approval. IS-95 The standard for CDMA. kbps kilobits per second—Actually 1000, not 1024, as used in computer memory size measurements of kilobytes. Local Area Network Light Emitting Diode—A semiconductor diode that emits visible or infrared light. Mega‐Hertz—One million cycles per second. Mbps Megabits per second packet A short fixed‐length block of data including a header that is transmitted as a unit in a communications network. PC Card™ Add‐in memory and communications cards for portable computers. PC Card is a trademark of the PCMCIA. PCMCIA Personal Computer Memory Card International Associ‐...
- Page 39 Glossary Telecommunications Industry Association—A standards setting trade organization, whose members provide communi‐ cations and information technology products, systems, distri‐ bution services and professional services in the United States www.tiaonline.org and around the world. Consult Virtual Private Network WiFi Wireless Fidelity—a high‐frequency wireless local area network (WLAN), known as 802.11. Rev 2 Mar.11...
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Page 41: Index
Index Numerics coverage, 11 description, 8 indicator, 29 description, 8 indicator, 28 1xEV‐DO description, 8 indicator, 28 data circuit switched ‐ call indicator, 29 description, 8 circuit switched ‐ description, 8 indicator (1xEV‐DO and 1X), 28 dial‐up ‐ call indicator, 29 dial‐up ‐ description, 8 high‐speed, 8 QNC, 8 WiFi, 15 account dial‐up data activation, 13 description, 8 configuration, 19 call indicator, 29 activation disk space required, 16 overview, 13 docking, 27 automated, 20 dormant, 29 manual, 20 drivers Activation Wizard, 19 description, 10 always on top, 27 automated activation, 20 ESN, 14 EVDO bands, frequency, 10 description, 8 indicator, 28... - Page 42 AirCard® 580 Wireless WAN Modem - Installation Guide icons Quick Net Connect (QNC), 8 connection status, 28 indicator area, 30 minimized, 30 system tray, 30 removing the AirCard, 18 see also indicators requirements, system, 15 in use indicator, 29 roaming indicator area, 30 definition, 11 indicators indicator, 28 1X, 28 1xEV‐DO, 28 circuit‐switched data call, 29 connection status, 30 missed call, 31 service indicator SMS messages, 30, 31 in service, 30 inserting the AirCard, 18 not in service, 30 installation signal strength hardware, 18 indicator ‐ CDMA network, 28 software, 15– 18 indicator ‐ WiFi network, 29 Internet, 8 obtaining optimal, 23 IRQ (interrupt request), 16 SMS message indicator, 30, 31...
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