Sierra Wireless Compass 597 User Manual
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Sierra Wireless Compass 597 User Manual

Sprint mobile broadband usb modem
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Sprint Mobile Broadband USB Modem

by Sierra Wireless
Compass 597
www.sprint.com
© 2008 Sprint Nextel. All rights reserved. SPRINT and other trademarks are trademarks of Sprint Nextel.
© 2008 Sierra Wireless. All rights reserved. Sierra Wireless, Compass, the Sierra Wireless logo, and the red
wave design are trademarks of Sierra Wireless.
All other trademarks are property of their respective owners.

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Summary of Contents for Sierra Wireless Compass 597

  • Page 1: Sprint Mobile Broadband Usb Modem

    Compass 597 www.sprint.com © 2008 Sprint Nextel. All rights reserved. SPRINT and other trademarks are trademarks of Sprint Nextel. © 2008 Sierra Wireless. All rights reserved. Sierra Wireless, Compass, the Sierra Wireless logo, and the red wave design are trademarks of Sierra Wireless.

  • Page 3: Table Of Contents

    Welcome to Sprint ..........i Your Sprint Mobile Broadband USB Modem .
  • Page 4 2C. Using a Memory Card (microSD) ........17 Inserting the Memory Card (microSD) .

  • Page 5: Welcome To Sprint

    Welcome to Sprint We built our network right Sprint is committed to bringing you the best wireless technology available. from the start to give you what we believe you really want from a wireless service provider—clear connections, private communications, and time-saving features. This guide will familiarize you with your new Sprint Mobile Broadband USB modem through simple, easy-to-follow instructions.

  • Page 6: Your Sprint Mobile Broadband Usb Modem

    Your Sprint Mobile Broadband USB Modem Thank you for purchasing a Sprint Mobile Broadband USB modem. This USB modem offers more freedom than ever before. No wires, no cables—just access to your data when you need it. The power of the Internet is truly at your fingertips.

  • Page 7: How To Use This Guide

    How to Use This Guide The advantages of Sprint are as clear as each wireless connection you make. With Sprint service, we give you what you really want from a wireless service provider—clear connections, easy-to-understand service plans, and self-servicing options for managing your account.

  • Page 9: Section 1: Introducing The Sprint Mobile Broadband Usb Modem

    Section 1 Introducing the Sprint Mobile Broadband USB Modem...

  • Page 10: Introducing The Sprint Mobile Broadband Usb Modem

    Section 1A Introducing the Sprint Mobile Broadband USB Modem Your Sprint Mobile Broadband USB Modem (page 2) TRU-Install (page 3) Package Contents (page 3) Care and Maintenance (page 4) This section introduces your Sprint Mobile Broadband USB modem, and describes what is included with your USB modem.

  • Page 11: Tru-Install

    To get the latest drivers and software, visit www.sprint.com/downloads . Package Contents Your Sprint Mobile Broadband USB modem package contains the following components: Sprint Mobile Broadband USB modem by Sierra Wireless (Model Compass 597) Getting Started guide (this document) Carrying pouch...

  • Page 12: Care And Maintenance

    Care and Maintenance As with any electronic device, the USB modem must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the USB modem: The USB modem should fit easily into your USB slot. Forcing the USB modem into a slot may damage the connector pins.

  • Page 13: Section 2: Installing And Using The Usb Modem

    Section 2 Installing and Using the USB Modem...

  • Page 14: Installing The Software

    Section 2A Installing the Software Installing the Software on a Windows Computer (page 6) Installing the Software on a Mac Computer (page 9) The installation process has two stages: Installing the Software and Drivers software (for Windows, see below; for Mac, see page 9). Activating Your USB Modem the USB modem to use your account.
  • Page 15 Installing the Software and Drivers Note Windows Vista users: You must log in with administrative privileges to install the software and drivers. Windows XP users: You may need to log in with administrative privileges, depending on your Windows configuration. As part of the installation process you may be prompted to restart your computer; save any open documents.
  • Page 16 Windows detects the USB modem and installs the drivers for it. This may take a few minutes. Once completed, the system tray may display “Your devices are ready to use” or “Your new hardware is installed and ready to use.” LED indicator is lit (blue, or blinking amber).

  • Page 17: Installing The Software On A Mac Computer

    If a message that you must restart your computer is displayed, click computer. Wait until your computer restarts. Proceed to “Starting the Windows Software” on page 12. Installing the Software on a Mac Computer System Requirements The Sprint Mobile Broadband USB modem is supported on a MacBook™, MacBook Air™, ®...
  • Page 18 Installing the Software and Drivers Note As part of the installation process you will be prompted to restart your computer; save any open documents. If your USB modem has not yet been activated, ensure you are in the network coverage area (not roaming). Remove the protective cap from the USB connector of the USB modem by placing your fingers on the side grips of the cap and carefully pulling the cap off.
  • Page 19 After the Applications window is displayed, click Continue In the Install Succeeded window, click Restart After your computer restarts, proceed to “Starting the Mac Software” on page 13. Section 2A. Installing the Software...

  • Page 20: Using Your Usb Modem

    Section 2B Using Your USB Modem Starting the Windows Software (page 12) Starting the Mac Software (page 13) Activating Your USB Modem (page 13) Viewing the User Guide (page 14) Removing the USB Modem (page 14) Attaching an External Antenna (page 15) Contacting Sprint Customer Service (page 15) Troubleshooting (page 16) Starting the Windows Software...

  • Page 21: Starting The Mac Software

    Starting the Mac Software If the Sprint SmartView software has not started automatically: In Finder, choose Go > Applications Activating Your USB Modem If your USB modem has not been preactivated or you have not activated it at the time of purchase, you must activate your account and configure the USB modem to use your account.

  • Page 22: Viewing The User Guide

    Viewing the User Guide The user guide provides detailed information on the Windows and Mac versions of the Sprint SmartView software. In Windows, select Start > All Programs > Sprint > Sprint SmartView User Guide. – or – On your Mac desktop, double-click Removing the USB Modem Exit the Sprint SmartView software if it is open.

  • Page 23: Attaching An External Antenna

    Attaching an External Antenna You can improve the signal strength by attaching an external antenna with an SMK connector (sold separately). The recommended antenna is the 5-band blade antenna with SMK connector, available from If the USB modem is connected to your computer, remove it. Gently flip open the unlabelled tab on the side of the USB modem.

  • Page 24: Troubleshooting

    Troubleshooting For a more complete listing of errors and possible solutions, please see the user guide or online Help. You may also visit page 15). Problem/error The USB modem has no power. (The LED indicator is off.) No service is available. (The LED indicator is off.) Section 2B.

  • Page 25: Using A Memory Card (Microsd)

    Section 2C Using a Memory Card (microSD) Inserting the Memory Card (microSD) (page 17) Removing the Memory Card (microSD) (page 18) With your USB modem and a microSD memory card (sold separately), you can store files (for example, files you download from the Internet) or transfer files (for example, images and music) between SD-compatible devices, without the need of another flash drive.

  • Page 26: Removing The Memory Card (Microsd)

    Note The formatting procedure erases all the data on the memory card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the memory card. Removing the Memory Card (microSD) Note The memory card can be easily damaged by improper operation.

  • Page 27: Important Connection Information

    Important Connection Information To avoid loss of data, DO NOT remove the memory card while files are being accessed or transferred. DO NOT turn off or restart your computer, or put it into standby mode, while using a memory card. Doing so will result in loss or damage of data. Section 2C.

  • Page 29: Section 3: Technical Specifications, Regulatory And Safety Information

    Section 3 Technical Specifications, Regulatory and Safety Information...

  • Page 30: Technical Specifications

    Section 3A Technical Specifications LED Operation (page 22) Radio Frequency and Electrical Specifications (page 24) Software Specifications (page 25) Environmental Specifications (page 26) Mechanical Specifications (page 27) This section describes the LED indicators and various specifications of your Sprint Mobile Broadband USB modem.
  • Page 31 State of LED Indicates Blue, blinking The USB modem’s firmware is being updated. Do not remove the USB modem. Amber, blinking The USB modem is searching for service. If this state persists, try the following: Reorient your computer. If you are inside a building or near a structure that may be blocking the signal, change the position or location of your computer.

  • Page 32: Radio Frequency And Electrical Specifications

    State of LED Blue, blinking Blue, not blinking Radio Frequency and Electrical Specifications Approvals Voltage Current Transmitter power Transmit Section 3A. Technical Specifications Indicates ® Sprint Power Vision (1xEV-DO) coverage is detected. Ready to connect to the network; see the user guide. The USB modem is connected to the Sprint Power Vision (1xEV-DO) network and can send or receive data.

  • Page 33: Software Specifications

    Receive PCS: 1930 to 1989.95 MHz Cellular: 869.04 to 893.97 MHz GPS: 1575.42 MHz Channel spacing 1.25 MHz Frequency stability ±150 Hz Software Specifications Position Location Data service Mobile IP SMS (IS-637) OMA-DM OTASP (IS-683A, IS-683B, IS-683C) OTAPA PRL (preferred roaming list) Authentication Mobile Station based IS-707A...

  • Page 34: Environmental Specifications

    Voice E911 TTY/Accessibility Environmental Specifications Operating temperature Storage temperature Humidity Vibration Drop Section 3A. Technical Specifications Single Not supported Not supported Not supported -20 to +55°C -40 to +85°C 95%, non-condensing Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes.

  • Page 35: Mechanical Specifications

    Mechanical Specifications Dimensions (W x L x H) Power button Headset jack 28 mm x 62 mm x 11 mm Not supported Not supported Amber/blue Section 3A. Technical Specifications...

  • Page 36: Regulatory Information

    USB modem, and also patent and other information. Regulatory Notices The design of the Compass 597 USB modem complies with U.S. Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of radio frequency (RF) exposure for portable devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S.
  • Page 37 300 GHz) : N7NC597 FCC ID The Compass 597 USB modem has been tested for compliance with FCC / IC CAUTION: RF exposure limits in the laptop computer(s) configurations with a horizontal USB slot and can be used in laptop computers with substantially similar physical dimensions, construction, and electrical and RF characteristics.
  • Page 38 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.

  • Page 39: Patents

    Manufactured or sold by Sierra Wireless or its licensees under one or more patents licensed from InterDigital Group. Trademarks SPRINT and other trademarks are trademarks of Sprint Nextel. Sierra Wireless, Compass, the Sierra Wireless logo, and the red wave design are trademarks of Sierra Wireless.

  • Page 40: Copyright

    All other trademarks are property of their respective owners. Copyright ©2008 Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. SPRINT and other trademarks are trademarks of Sprint Nextel. ©2008 Sierra Wireless. All rights reserved.

  • Page 41: Important Safety Information

    Although significant delays or losses of data are rare when wireless devices such as the Sprint Mobile Broadband USB modem by Sierra Wireless (Compass 597 USB modem) CDMA modem are used in a normal manner with a well-constructed network,...

  • Page 42: Safety And Hazards

    Do not operate the Sprint Mobile Broadband USB modem by Sierra Wireless (Compass 597 USB modem) in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sprint Mobile Broadband USB modem by Sierra Wireless (Compass 597 USB modem) MUST BE POWERED OFF.
  • Page 43 Notes...
  • Page 44 Notes...

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