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Requesting Assistance Or Service - Whirlpool ET22PKXDN00 Use And Care Manual

22’ to 25’ no-frost top freezer refrigerator
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Table of Contents
Requesting
Assistance
or Service
Before calling for assistance or service, please check "Troubleshooting"
on page 18. It may save you the cost of a
service call. if you still need help, follow the instructions below.
For assistance
or service
in the U.S.A.:
1. If you need assistance+
. . .
Call Whirlpool
Consumer
Assistance
Center
1-1
telephone
number.
Dial toll-free
from
anywhere
in the U.S.A.:
1-800-253-l 301
and talk with one of our trained consult-
ants. The consultant can instruct you in
how to obtain satisfactory
operation from your appli-
ance or, if service is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance
Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in your
correspondence.
2. If you need
service+
. . .
Whirlpool has a nationwide
network of authorized
1-1
Whirlpool service companies. Whirlpool
D-l
service technicians
are trained to fulfill
SERVICE
the product warranty and provide after-
warranty service, anywhere in the United
u
States. To locate the authorized
Whirlpool service company in your area, call our
Consumer Assistance
Center telephone number (see
Step 1) or look in your telephone directory Yellow
Pages under:
*APPLlANCE-HOUSEHOLO-
'WASHING
MACHINES
&
MAJOR,
SERVICE
P REPAIR
DRYERS,
SERVICE
8 REPAIR
-See: Whirlpool
Appliances
or
-See: Whirlpool
Appliances
or
Aulhorized
Whirlpool
Service
Authorized
WhIrlpool
Service
(Ex.amp/e:XYZ
Service
Co.)
(Example:
XYZ Service Co.)
3. If you need
FSP'
replacement
parts
. . .
FSP is a registered trademark of Whirlpool Corpora-
tion for quality parts. Look for this symbol of quality
whenever you need a replacement
part for your
WHIRLPOOL'appliance.
FSP replacement parts will
fit right and work right, because they are made to the
same exacting specifications
used to build every new
WHIRLPOOL
appliance.
To locate FSP replacement parts in your area, refer
to Step 2 or call the Whirlpool Consumer Assistance
Center number in Step 1.
4. If you are not satisfied
with
how the problem
was solved
. . .
l
Contact the Major Appliance Consumer Action
Program (MACAP). MACAP is a group of indepen-
dent consumer experts that voices consumer views
at the highest levels of the major appliance industry.
l
Contact MACAP only when the dealer, authorized
servicer, and Whirlpool have failed to resolve your
problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
tWhen asking for help or service:
Please provide a detailed description of the problem, your appliance's complete model and serial numbers,
and the purchase date. (See page 1.) This information will help us respond properly to your request.
19

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