Or Service; Requesting Assistance Or Service - Whirlpool NO-FROST TOP FREEZER REFRIGERATOR Use And Care Manual

14’ no-frost top freezer refrigerator
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Reauestina
Assistance
or Service
I
u
Before calling for assistance or service, please check "Troubleshooting" on page 18. It may save you the cost of a
service call. If you still need help, follow the instructions below.
For assistance
or service:
1. If you need assistance*
. . .
Call the Whirlpool
Consumer
Assistance
Center
,-,
telephone
number.
Dial toll-free
from
anywhere
in the U.S.A.:
1-800-253-l 301
and talk with one of our trained consult-
ants. The consultant can instruct YOU in
how to obtain satisfactory operation from yourappli-
ante or, if service is necessary, recommend a
qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in your
correspondence.
2.
If you need
service*
. . .
Whirlpool has a nationwide network of authorized
[I
Whirlpool service companies. Whirlpool
La
service technicians are trained to fulfill
SERVICE
the product warranty and provide after-
u
warranty service, anywhere in the
United States. To locate the authorized
Whirlpool service company in your area, call our
Consumer Assistance Center telephone number (see
Step 1) or look in your telephone directory Yellow'
Pages under:
l APPLlANCE-HOUSEHOLD
l WASHlNQ
MACHINES
6
MAJOR,
SERVICE
6 REPAIR
DRYERS.
SERVlCE
& REPAIR
. Sea: Whiripool
Appliances
or
Authorized
Wl7iripaol
Service
(Gmmpia~XYZ
Service
Co.)
. See: Whirlpool
Applmces
or
Authorized
Wl7irlpool
Service
(Ewnple:
XYZ Service Co.)
3.
If you need FSP
replacement
parts
. . .
FSP is a registered trademark of Whirlpool Corpora-
tion for quality parts. Look for this symbol of quality
whenever you need a replacement part for your
WHIRLPOOL@appliance. FSP replacement parts will
fit right and work right, because they are made to the
same exacting specifications used to build every new
WHIRLPOOL appliance.
To locate FSP replacement parts in your area, refer
to Step 2 or call the Whirlpool Consumer Assistance
Center number in Step 1.
4.
If you are not satisfied
with
how the problem
was solved
. . .
l
Contact the Major Appliance Consumer Action
Program (MACAP). MACAP is a group of indepen-
dent consumer experts that voices consumer views
at the highest levels of the major appliance industry.
l
Contact MACAP only when the dealer, authorized
service, and Whirlpool have failed to resolve your
problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
*When
asking for help or service:
Please provide a detailed description of the problem, your appliance's complete model and serial numbers,
and the purchase date. (See page 2.) This information will help us respond properly to your request.
19

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