Troubleshooting - Nautilus E618 Service Manual

TROUBLESHOOTING

Condition/Problem
No display/partial display/
unit will not turn on
Unit operates but Contact
HR not displayed
Unit operates but
Telemetric HR not
displayed
Unit operates but
Telemetric HR displayed
incorrectly
No speed/RPM reading,
Console displays "Please
Stride" error code
Things to Check
Check electrical (wall)
outlet
Check connection at front
of unit
Check data cable integrity
Check data cable
connections/orientation
Check console display for
damage
Console Display
HR cable connection at
Console
HR cable box connection
Sensor grip
Dry or calloused hands
Static Handlebar
Chest Strap (optional)
Chest Strap Batteries
Check User Profile
Interference
Replace Chest Strap
Replace Console
Interference
Check data cable integrity
Check data cable
connections/orientation
Check magnet position
(requires shroud removal)
Check Speed Sensor
(requires shroud removal)
Make sure unit is plugged into a functioning wall outlet.
Connection should be secure and undamaged. Replace
adapter or connection at unit if either are damaged.
All wires in cable should be intact. If any are visibly crimped or
cut, replace cable.
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Check for visual sign that console display is cracked or other-
wise damaged. Replace Console if damaged.
If Console only has partial display and all connections are fine,
replace the Console.
If the above steps do not resolve the problem, contact Cus-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada).
Be sure cable is connected securely to Console.
Be sure cables from handlebars and cable to Console are
secure and undamaged.
Be sure hands are centered on HR sensors. Hands must be
kept still with relatively equal pressure applied to each side.
Sensors may have difficulty with dried out or calloused hands.
A conductive electrode cream (heart rate cream) can help
make better conduct. These are available on the web or at
medical or some larger fitness stores.
If tests reveal no other issues, Static Handlebar should be
replaced.
Strap should be "POLAR
®
sure strap is directly against skin and contact area is wet.
If strap has replaceable batteries, install new batteries.
Select the Edit User Profile option for the User Profile. Go to
the WIRELESS HR setting and make sure that the current
value is set to ON.
Try moving unit away from sources of interference (TV, Micro-
wave, etc).
If interference is eliminated and HR does not function, replace
strap.
If HR still does not function, replace Console.
Make sure that the HR receiver is not blocked by a personal
electronic device in the left side of the media tray.
All wires in cable should be intact. If any are cut or crimped,
replace cable.
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Magnet should be in place on pulley.
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.
8
Solution
" compatible and uncoded. Make