Nautilus E916 Service Manual
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Nautilus E916 Service Manual

Commercial series elliptical
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See also: Service Manual , Owner's Manual
Be Strong.
™
Service Manual
Commercial Series Elliptical
Model: E916 & EV916
PN 40478A Rev B (8/2006)

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Summary of Contents for Nautilus E916

  • Page 1 Be Strong. ™ Service Manual Commercial Series Elliptical Model: E916 & EV916 PN 40478A Rev B (8/2006)
  • Page 2 Important—Please Read This manual is intended for authorized Nautilus or Nautilus certified service personnel and not for the consumer. There are no user serviceable parts. Servicing of the Nautilus ® Commercial Series Elliptical by other than authorized Nautilus or Nautilus certified service personnel may result in voiding of the warranty.

  • Page 3: Table Of Contents

    Maintenance Logs ..............................14 Machine Configuration .............................16 Wiring Schematics EV916 Top Level Wiring Diagram ..........................18 EV916 Power and Alternator Wiring Diagram ......................19 E916 Console Heart Rate Wiring Diagram ......................20 E916 Main Power Wiring Diagram ..........................21 Troubleshooting EV916 Top Level Wiring Diagram ..........................18 Appendixes Required Tools ................................68...
  • Page 4 Contents...

  • Page 5: Important Safety Information

    Failure to follow the conditions set forth below shall limit, to the extent arrange for the return of damaged parts. allowed by law, Nautilus, Inc. responsibility for the safety, reliability, and performance of this equipment. 8. To avoid potential safety and electrical problems, replace with manufacturer’s specified parts only.
  • Page 6 Commercial Series Elliptical. Please read all safety precautions and warning information prior to using your product. Be sure to replace any warning label if damaged, illegible, or missing. If you need replacement labels, please call a Nautilus Representative at (800) 628-8458 (North America) or +41-26-460-77-77 (International office).
  • Page 7 Label 1: See Figure 1 for connector warning label for the battery charger plug. figure 1 Location: The warning label in Figure 1 is located on the back of the machine above the battery charger plug. Nautilus® Commerical Series Elliptical Service Manual...

  • Page 8: Ev916 Elliptical Trainer

    Specifications - EV916 Elliptical Trainer with MyStride Technology ® Cordless, or 108-132VAC, 50/60 hz, 20 power watts maximum (operation with charger connected) Battery Type 6VDC sealed lead-acid 8 hours to full charge, starting with Battery Charge Time discharged battery C51 blue/white lCD with backlight Display Tactile membrane keypanel length...

  • Page 9: E916 Elliptical Trainer

    Specifications - E916 Elliptical Trainer with SyncLink Stride Technology ® Cordless, or 108-132VAC, 50/60 hz, 20 power watts maximum (operation with charger connected) Battery Type 6VDC sealed lead-acid 8 hours to full charge, starting with Battery Charge Time discharged battery...

  • Page 11: Console Codes

    Console Codes Contents Overview ..................... 11 Defaults ....................... 11 Customize ....................11 Machine Status ................... 12 Diagnostics....................13 Maintenance Logs..................13 Reset Maintenance Hours ..............14 Error Log....................14 Machine Configuration................15 Nautilus® Commerical Series Elliptical Service Manual...

  • Page 13: Overview

    CLeAR SELECT WORKOUT Customize You can customize several console settings on the E916/EV916 Elliptical with default values to conform to your individual requirements, including: • resetting all configurable settings to factory defaults (see below) • adjusting lower screen contrast (0-15) •...

  • Page 14: Machine Status

    SELECT WORKOUT *The SELECT STATS menu display option is not active for the E916 and EV916. Set Defaults – resets the machine to the factory defaults for all configurable values. Please note that selecting this option will require the machine to be reconfigured (see Change Machine section).

  • Page 15: Diagnostics

    R&D setting is inadvertently changed, it will reset when the machine is powered off and then back on. Diagnostics Use diagnostic codes to test various components of the machine such as the: • tachometer • alternator • I/O • sensor (for EV9.16 only) • serial ports • keypad • display Nautilus® Commerical Series Elliptical Service Manual...

  • Page 16: Maintenance Logs

    maintenance Logs Refer to the following table to scan through the diagnostic tests and view diagnostic information: Table 2–4. Diagnostics Step No. Press Keys Display (What you will see) ▲, 6, ENTER DIAGNOSTICS ▼ or ▲ TACH TEST, ALT TEST, I/O TEST, A SENSOR B, SERIAL PORTS, KEY TEST, DISPLAY TEST ENTER Selected choice...
  • Page 17 (Some errors trigger multiple responses). To view the non-displayed errors, access the Error Log. The unit will not let you restart the program unless power has been turned off and then back on. Nautilus® Commerical Series Elliptical Service Manual...

  • Page 18: Machine Configuration

    • Stepper • StepMill • Bike • Elliptical In general, only the Elliptical machine type is used for the EV916 or E916. Refer to the following table to scan through and customize the settings: Table 2–8. Machine Configuration Step No. Press Keys Display (What you will see) ▲, 8, enTeR...

  • Page 19: Ev916 Top Level Wiring Diagram

    Resistance Problem ................24 Wiring Schematics EV916 Power and Alternator Wiring Diagram ........25 EV916 Top Level Wiring Diagram ............26 E916 Main Power Wiring Diagram ............ 27 E916 Console Heart Rate Wiring Diagram ......... 28 Nautilus® Commerical Series Elliptical Service Manual...

  • Page 21: Common Electrical Problems And Potential Causes

    • Reverse the cables in the back working backwards (i.e., the Quick reversed in back of the console. of the console. Start button works as Speed Down button, and the Speed Down button works as the Quick Start button). Nautilus® Commerical Series Elliptical Service Manual...
  • Page 22 common Electrical Problems and Potential causes Table 2–4. contact Heart Rate Monitor (cHR) Problem Potential causes Remedy CHR on a swingarms does not The cables not plugged into the • Plug cables into the back of the work. back of the console. console. The cables are incorrectly plugged • Check to make sure cables are into the back of the console.
  • Page 23 The console is bad. • Replace the console. The battery is below 6.0V. • Refer to the electronic troubleshooting flowchart. Verify that the battery is bad with no secondary problem occurring. Nautilus® Commerical Series Elliptical Service Manual...

  • Page 24: Troubleshooting Flowcharts

    Troubleshooting Flowcharts No Display Short TP7 to TP10 on the Power Board. Does the Console Replace the display Battery. light? Unplug J6 and check that the voltage between the two contacts on the plug is 3 – 3.5VAC while rotating the crank arms.
  • Page 25 1 reads 6VDC. the voltage Replace the cable. good? Check that the voltage between U1 heatsink (GND) and pin 3 reads 5.5 to 6VDC. Replace the the voltage Processor/ good? Controller PCBA. Replace the lens. Nautilus® Commerical Series Elliptical Service Manual...
  • Page 26 Troubleshooting Flowcharts No Resistance Disconnect the plug from J2 on the Power Board, and check the resistance between the plug’s contacts. Does Replace the Load resistance read Resistor. .5 ohms? Verify the voltage between TP5 and TP9 varies between 4.4VDC and -3VDC as the workout level changes from 1 –...

  • Page 27: Wiring Schematics

    Power Wiring Diagram Wiring Schematics overview Use the schematics on the following pages to assist you in isolating and correcting electrical and electronic problems. Nautilus® Commerical Series Elliptical Service Manual...
  • Page 28 Console Heart Rate Wiring Diagram...
  • Page 29 Power Wiring Diagram Nautilus® Commerical Series Elliptical Service Manual...
  • Page 30 Console Heart Rate Wiring Diagram...

  • Page 31: E916 Console Heart Rate Wiring Diagram

    Common Mechanical Problems and Solutions ........31 EV916 Top Level Wiring Diagram ............18 EV916 Power and Alternator Wiring Diagram ........19 E916 Console Heart Rate Wiring Diagram ..........20 E916 Main Power Wiring Diagram............21 Nautilus® Commerical Series Elliptical Service Manual...
  • Page 32 mechanical Troubleshooting...
  • Page 33 • The foot support is broken. • Replace the foot support. Remove the foot pedal to verify. Nautilus® Commerical Series Elliptical Service Manual...
  • Page 34 mechanical Troubleshooting Table 3–4. Noises Problem Potential causes Solutions There is a clunking feeling or • The crank arm is loose. • Tighten the screws securing noise when running on the the crank arm and foot plate. machine (once per revolution). Replace if the screws are broken.
  • Page 35 The second segment contains instructions specific to the E916 elliptical, and the third contains instructions specific to the EV916 elliptical. For part number information, please refer to the separate documents for warranty parts lists and exploded drawings.
  • Page 36 mechanical Procedures Step 3: loosen Bracket Bolts on right and left side (see Figure 1-5). Step 4: loosen Adjustment Bolts on right and left side (see Figure 1-6). Resistor & Resistor & Bracket Bracket Step 5: place Belt gauge on Drive Belt (Figure 1-7). Note: Suggested belt gauge is a Kent-Moore #BT-33-73-F.
  • Page 37 1-4 Repeat steps 1-2 and 1-3 on the Right Rear Back Cover. figure 2-3 Step 2: Remove attaching screws to Assembly, Resistor and Bracket (see Figure 2-4). Resistor & Resistor & Bracket Bracket figure 2-4 Nautilus® Commerical Series Elliptical Service Manual...
  • Page 38 mechanical Procedures Step 3: loosen Bracket Bolts on right and left side (see Figure 2-5). Step 4: loosen Adjustment Bolts on right and left side (see Figure 2-6). Bracket Bolts Step 5: loosen Alternator Belt adjustment nut and push Alternator downward to loosen the belt (see Figure figure 2-5 2-7).
  • Page 39 85 pounds. Step 18: Retighten Bracket Bolts on right and left side (see Figure 2-5). Alternator Drive Belt figure 14 Step 19: place Belt gauge on Alternator Drive Belt (Figure 2-14). Nautilus® Commerical Series Elliptical Service Manual...
  • Page 40 mechanical Procedures Step 20: Tighten the Alternator Adjustment Bolt (see Figure 2-7) and watch the gauge until it reads 50-60 pounds. Note: The belt will stretch slightly after a short period of normal operation. The tension should not go below 45 pounds. Step 21: Reattach the Resistor Assembly and all covers se- curely.
  • Page 41 Procedures Nautilus® Commerical Series Elliptical Service Manual...
  • Page 42 mechanical Procedures...
  • Page 43 Procedures Nautilus® Commerical Series Elliptical Service Manual...

  • Page 45: International Power Plug Configurations

    Appendixes Contents Appendix A—Required Tools ..............68 Appendix B—International Power Plug Configurations ......68 Nautilus® Commerical Series Elliptical Service Manual...

  • Page 46: Required Tools

    Appendix Required Tools This is a list of the most common tools you will need to service the E916 and EV916 Ellipticals. Table A–1. Required Tools and Uses Tool Purposes Socket wrench General 3/4" socket (deep well) Removing and installing misalignment nut 3/4"...

  • Page 47: Warranty Information

    ® 3. Any damage, failure or loss caused by accident, misuse, neglect, abuse, improper assembly, improper 1. Nautilus will have the option to repair or replace any maintenance or failure to follow instructions or exercise product, which requires service. Nautilus warnings in Owner’s Manual, or disaster (such as floods...

  • Page 48: Contact Numbers

    Nautilus UK ltd. Tel: 01-908-267-345 Fax: 01-908-267-346 © 200. Nautilus, Inc. All Rights Reserved. Nautilus, the Nautilus Logo, Be Strong, MyStride, SyncLynk are either registered trademarks or trademarks of Nautilus, Inc. Polar is a registered trademark of its respective company.
  • Page 49 Nautilus® Commerical Series Elliptical Service Manual...

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