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To clear DF1 data
1. In the main menu, press 1 to select Display Setup Parameters.
2. Press ↑ or ↓ to scroll to P6 - [Clear DF1 Counts].
→
←
3. Press
or
DF1 data.
Figure 4.5 Example Parameter Display
Press the UP ARROW or DOWN ARROW key to scroll
through the parameter list. Press the LEFT ARROW or
RIGHT ARROW key to modify parameter values. Press
the ENTER key to save a new value.
6> Clear DF1 Counts = Enable
Troubleshooting Potential Communications Problems
Description
You are unable to establish a
connection between your computer
and the converter.
After changing the serial port rate,
you are no longer able to
communicate with the converter and
connected SCANport product.
For example, in HyperTerminal,
meaningless text appears on the
screen when you press Enter. In
DriveExplorer, parameter values are
not updated.
You set a new serial port rate, but the
converter is still using the old serial
port rate.
Troubleshooting the Serial Converter
to select Enable, and then press Enter to clear the
Action
•
If the diamond LED is off, verify that your
SCANport cable is securely connected and
that the SCANport product is powered.
•
Verify that your software and converter are
both configured to use the same serial port
rate (baud rate).
Reset the serial port rate in the software.
Instructions are included here for resetting the
serial port rate in HyperTerminal and
DriveExplorer. If you are using a different software
application, refer to its user manual.
HyperTerminal
1. Select File > Properties, and then click
Configure.
2. Select the new baud rate, and then click OK.
3. Save and close HyperTerminal.
4. Double-click on your HyperTerminal file (*.ht)
to restart HyperTerminal.
5. Press Enter until the main menu appears.
DriveExplorer
1. Select Explore > Configure
Communication.
2. Select the new baud rate. DriveExplorer
should start updating values again. If it does
not, restart DriveExplorer.
•
Reset the adapter. Refer to
4-5
Chapter
3.
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Table of Contents
Troubleshooting
