Sharp UX-5000 Facsimile Operation Manual page 98

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PROBLEMS AND SOLUTIONS
The printing paper does not come
out.
The printing paper comes out blank
when you try to receive a document.
The received document is faint.
Received images are distorted.
Dots appear at regular intervals on
received documents and copies.
No confidential transmission or
relay broadcast occurs.
8-2
The printing paper may be jammed. See "Clearing Jammed
Printing Paper" in this chapter.
Make sure that the printing paper is properly loaded in your
machine.
Make sure the power is on.
Make sure that the document is loaded properly in the
feeder of the transmitting machine. Make a copy to confirm
the printing ability of your machine.
Ask the other party to send higher contrast documents. If the
contrast is still too low, your fax may have a problem. Make
a copy to check it.
The toner cartridge may need replacement.
Noise on the telephone line may cause distortion. Have the
other party try sending the document again.
If the other fax machine also has ECM, make sure this
feature is enabled in both faxes (see Option Setting 9 in
Chapter 5).
Make a copy of another document on your fax. If the copy is
also distorted, your fax may have a problem.
The photoconductor drum may be damaged. Try a new
drum cartridge.
The photoconductor drum may be damaged. Replace the
drum cartridge.
Check the message in the display. See the next section,
"Display Messages".
TROUBLESHOOTING