Sharp Gemini II Plus MX-2614N Technical Handy Manual
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Sharp Gemini II Plus MX-2614N Technical Handy Manual

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MX-2614N
Gemini II Plus
MX-3114N
Technical Handy Guide
Version 1
April 2013

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Summary of Contents for Sharp Gemini II Plus MX-2614N

  • Page 1 MX-2614N Gemini II Plus MX-3114N Technical Handy Guide Version 1 April 2013...
  • Page 2 Information contained within this guide is subject to change without prior notice. This Handy Guide is not a substitute for the official Sharp Service Manuals. It is for use by Sharp qualified service technicians with the intention of improving the efficiency of Sharp MFP Devices.
  • Page 3 Handy Guide Page Machine Specification Machine Options Consumables Initial Set-up Colour Calibration Maintenance Parts Compatibility Coin Vend Interface Product Key Registration Firmware Upgrade:- USB Memory Device Web (Network) Recovery Firmware & Print Driver Revision Test Simulation Trouble Codes Jam Cause Codes Repair Hints Notes Document Solutions After Sales Service...

  • Page 4: Machine Specification

    Machine Specification General MX-2614N MX-3114N Type Desktop Original paper size Max. A3 Tray: A3-A5R, Bypass: A3W-A5R Printed paper size Opt: MX-TR12 or MX-FN17 is required for A3W output. Standard paper capacity 600 (500-sheet x1, 100-sheet Multi bypass) Maximum paper capacity 3100 (500-sheet, 100-sheet Multi bypass + (500+1,1150+850-sheet tandem desk)) Paper weight Tray : 60g/m...
  • Page 5 Supported OS Mac OS 10.4 - 10.5 – 10.6 – 10.7 – 10.8 with MX-PKX1 [All] Bundled Utility Software Sharp Printer Administrator Utility, Status Monitor JPEG, TIFF, PRN, PCL (Std) USB Direct Print (Pull): PDF, Encrypted PDF, PS Opt: Post Script3 (MX-PKX1) req.

  • Page 6: Machine Options

    Machine Options Document Solutions After Sales Service...
  • Page 7 Machine Options Description Product Code Remarks Desk 1 x 500 Sheet Paper Drawer MX-DE12 Desk 2 x 500 Sheet Paper Drawer MX-DE13 Desk 3 x 500 Sheet Paper Drawer MX-DE14 Auto Paper Size Detect Desk 1 x 500 Sheet Paper Drawer MX-DE20 + 1 x 850 and 1 x 1150 Tandem Cassette Long Paper Feeding Tray...

  • Page 8: Machine Consumables

    Machine Consumables Product Code Description / Contents Life (Approx.) Toner MX-23GTBA Black Toner Cartridge (A4 @ 5%) MX-23GTCA Cyan Toner Cartridge (A4 @ 5%) MX-23GTMA Magenta Toner Cartridge (A4 @ 5%) MX-23GTYA Yellow Toner Cartridge (A4 @ 5%) Process Unit MX-36GVBA Black Developer MX-36GVSA...
  • Page 9 Machine Consumables Note: The consumable life may vary, depending on document density, temperature, humidity and machine operation. Document Solutions After Sales Service...

  • Page 10: Initial Setup

    Initial Set-up DEVELOPER INSTALLATION Sim 25-02 Auto Developer Adjustment Select CMYK Note: Toner Installation should be performed after Auto Developer Adjustment is completed For Optimum Image Quality it is recommended to install developer at the customer site INITIAL SETTINGS Sim 26-06 Machine Destination Set Sim 26-52 Blank Paper Count Mode Setting (Non Print)
  • Page 11 Initial Set-up COPY IMAGE POSITION & VOID Automatic Adjustment: Sim 50-28 OC ADJUST (Platen) SPF ADJUST Normally no need to adjust as set in factory RSPF & DSPF IMAGE POSITION & VOID Automatic Adjustment: Sim 50-28 OC ADJUST (Platen) SPF ADJUST Normally no need to adjust as set in factory HALF-TONE - COLOUR CALIBRATION Copy/Engine:...
  • Page 12 Initial Set-up MFP Status Display Sim 55-03 Toner Remaining Status Display SSW22, Data/Bit 5 (Change from 0:1) Product Activation & Firmware Activation of Optional Products: System Settings – Administrator Mode – Product Key Sim 22-05 Check Firmware version – Upgrade to latest version. OTHER Sim 22-06 Print All Simulation Data...

  • Page 13: Colour Calibration

    Colour Calibration Automatic Colour Calibration FACTORY MODE When adjusting colour balance before or after routine maintenance, always use the Note recommended paper (Mondi 90gsm or equivalent) for optimum image quality. 1. Always ensure the latest firmware is installed on the copier, this can be visually checked using SIM22-05 or printing the data sheet using SIM22-06.
  • Page 14 Colour Calibration 12. After performing the colour calibration press “OK”, the initial setting of the half tone calibration will be performed 13. Wait until “EXECUTE” key is displayed, and then press it 14. Once “COMPLETED THIS PROCEDURE” is displayed, the adjustment operation is completed. Cancel SIM46-74.

  • Page 15: Maintenance

    Maintenance Maintenance Indications: Black Drum (Counter) has reached Replace Black Drum the specified life. Cyan Drum (Counter) has reached Replace Cyan Drum Process the specified life. Section Magenta Drum (Counter) has reached Replace Magenta (Drum) the specified life. Drum. Yellow Drum (Counter) has reached Replace Yellow Drum.

  • Page 16: Maintenance Schedule

    Maintenance Maintenance Schedule Description Colour Consumables (Cyan, Magenta & Yellow): (only when the colour maintenance counter has reached the specified life). Replace Cyan, Magenta & Yellow Drum Units (MX-36GUSA x 3) or • OPC Drum (MX-36GRSA x 3) • Drum Blade & MC Unit (MX-230MK x 3) Replace C, M, Y Developer (MX-31GVSA).
  • Page 17 Maintenance Adjustments: Sim 44-13 Colour Image Density & Front Registration Sensor Adjustment Sim 44-02 Image Density & Registration Sensor Adjustment. Sim 44-06 Process Control execution. Sim 50-22 Drum Position & Registration Adjustment - select ALL. Image Quality: Sim 46-74 Automatic Colour Balance Adjustment (Copy & Printer). Sim 46-01 Adjust Copy Exposure Density (Colour).

  • Page 18: Coin Vend Interface

    Coin Vend Interface All MX series machines have a coin vend interface located on the PCU Main PWB. The vending device activates various signals to indicate paper sizes and operation. Because of additional functionality, the interface connector has been changed from 12 to 16 pins. Connector Manufacture: CABCOM Connector Type...

  • Page 19: Connector Signals

    Coin Vend Interface Connector Signals: Pin No. PCU PWB (CN17) + 24v CV_B/W_COPY CV_COUNT CV_START CV_CA CV_COLOUR_ COPY CV_COLOUR1 CV_STAPLE CV_COLOUR0 CV_DUPLEX CV_SIZE0 CV_SIZE1 CV_SIZE2 CV_SIZE3 Colour Signal: Colour Mode 1 Colour Mode 2 Colour Mode (CL-COLOR0) (CL-COLOR1) Full Colour Others (Single/Two Colour) Paper Size Signals:...

  • Page 20: Product Key Registration

    4. Select your region (UK). 5. Register the option(s) against the Sharp Copier Serial Number by completing the following Web form. As shown, multiple options can now be registered at the same time:- Note: When inputting the data, please ensure that the prefix letter of the Application number is entered in UPPERCASE.

  • Page 21: Firmware Upgrade

    Firmware Upgrade USB Device: 1. Insert the USB memory device containing the firmware file into the main USB Port. 2. Enter Simulation 49-01. Note: “If no USB device is detected, an error message will be displayed. 3. Using the LCD screen, browse and select the correct firmware file. 4.
  • Page 22 Firmware Upgrade 6. Firmware update progress (and remaining time) should now be displayed:- 7. Once the firmware update has completed successfully, click OK (MFP should reboot). Document Solutions After Sales Service...

  • Page 23: Network (Web Page)

    Firmware Upgrade Firmware update is complete. Network (Web Page) 1. Open a web browser and enter the following URL :- http://ipaddress/service_login.html or http://ipaddress/service_account.html Example: http://192.168.0.1/service_login.html 2. To access the Service Webpage, enter the “Service” Username and Password. Click Login:- Default Username: service Password: service...
  • Page 24 Firmware Upgrade Note: Once the machine has entered “service download mode”, the update will Commence and the progress be displayed 6. When the firmware upgrade is complete, click Reboot to execute a remote restart Of the machine Firmware Upgrade is Complete Document Solutions After Sales Service...

  • Page 25: Firmware Recovery Procedure

    Firmware Recovery Procedure In the event of a power failure during a firmware update or HDD failure, the machine may fail to reboot because of corrupted firmware. In this case the SD card containing the correct BOOT program will have to be replaced, firmware will then have to be recovered using the CN method.
  • Page 26 Firmware Recovery Procedure 4. Select update from USB memory by using the “MENU” and “BACK” keys 5. Press the “OK” key, the firmware file saved on the USB memory key is retrieved, and the file selection menu is displayed 6. Select the target firmware file using the “UP” and “DOWN” keys. When the correct file is displayed select the “OK”...

  • Page 27: Print Driver

    XP, 2003, Vista, 2008, Win 7 SAPL-c 02.00.01.18 02.00.01.18 PCL5e PCL6 03.01.28.19 03.01.28.19 03.01.28.19 03.01.28.19 1.0.0.3 1.0.0.3 XPS* 01.02.32.01 01.02.32.01 For the latest Firmware and Print Driver version(s), please refer to Sharp Technical Website www.tradenet.sharp.co.uk/tech Document Solutions After Sales Service...
  • Page 28 Simulation Codes The following pages contain information regarding test simulations. For a detailed description for each test simulation, please refer to the MX2310U Service Manual. Copier Simulation Entry Codes On the copier operation panel, press the following keys:- Scanner Self Test High Voltage Operation / Test Developer bias setting and output Scanner operations test...
  • Page 29 Simulation Codes Data Output / Check cont… Device Configuration cont… Machine system display configuration Enable/Disable auto colour calibration Fax counter display Finisher alarm set-up (stapled sheets) RSPF jam history display Toner near end setting Process cartridge counter display Poster enlargement image loss adjustment Status of Toner cartridge OSA trial mode set-up User Data Delete History...
  • Page 30 Simulation Codes Process Control cont… Copy & Image Density Adjustment cont… Half tone process control density patch result Copy mode pseudo resolution image process adj Half tone correction data result display Sharpness adjustment colour auto copy mode Initial half tone correction data display Adjust area separation recognition level Half tone process control correction execution Judgement level adjustment...
  • Page 31 Simulation Codes Self test cont… MFP Data Import / Export Printer self print test (PCL) Transfer data execute Printer self pint test (PS) EEPROM, SD Card & HDD backup to USB Print adjustment pattern (SIM 46-21) Document filing backup to USB Job log data backup to USB LCD Operation / Adjustment Import 22-06 to USB (text format)
  • Page 32 Simulation Codes Printer Board Operation / Adjustment SRAM Clear / Reset Printer colour balance auto adjustment Printer colour balance manual adjustment Standard target select of printer half tone auto adjustment Scanner target of printer calibration setup (Service) Standard target of printer colour calibration (Service) Printer calibration data clear Printer screen gamma adjustment...

  • Page 33: Trouble Codes

    Trouble Codes PCU ROM error SCU ROM error MFP PWB DIMM memory check error Colour Profile error Printer PWB DIMM memory check error Firmware Version Discrepancy (MFP-PCU) MFP PWB DIMM memory check error MFP-CPU Firmware Inconsistency LSU LD PWB EEPROM R/W Error (K) DSK Boot and program firmware error LSU LD PWB EEPROM R/W Error (C) Energy save data error (SD Card)
  • Page 34 Trouble Codes Fuser low temperature (TH_UM_AD2) Fuser low temperature (TH_LM) Improper toner cartridge detection (K) Fuser low temperature (TH_US) Improper toner cartridge detection (C) Improper toner cartridge detection (M) Improper toner cartridge detection (Y) Toner cartridge CRUM error (K) 5 continuous times POD1 not reached jams Toner cartridge CRUM error (C) Toner cartridge CRUM error (M) Toner cartridge CRUM error (Y)
  • Page 35 Trouble Codes Personal counter not installed Battery trouble MFP EEPROM read/write error HDD/MFP PWB SRAM data discrepancy MFP PWB SRAM user authentication index check sum error MFP EEPROM counter check sum error MFP PWB SRAM user authentication counter check sum error MFP PWB and PCU PWB manufacturing No.

  • Page 36: Jam Cause Codes

    Jam Cause Codes Main Body Sensor Location: Code Content Code Content Main cassette paper JAM (CPFD1 not CPFD1 not-reached JAM (main cassette 2 TRAY1 CPFD1_N2 reached jam) feed paper) CPFD1 not-reached JAM (Desk upper CPFD1 not-reached JAM (Desk lower stage CPFD1_N3 CPFD1_N4 stage feed paper)

  • Page 37: Sensor Location

    Jam Cause Codes Code Content Code Content PPD2 not reached JAM (Desk lower PPD2 not reached JAM (Manual feed tray PPD2_N4 PPD2_NM stage feed paper) feed paper) PPD2 not reached JAM (ADU refeed PPD2_NA POD1_N POD1 not-reached JAM paper) POD2_N POD2 not-reached JAM POD3_N POD3 not-reached JAM...
  • Page 38 Jam Cause Codes Code Content Code Content SPPD1_N SPPD1 not reached JAM SPPD2_N SPPD2 not reached JAM SPPD3_N SPPD3 not reached JAM SPPD4_N SPPD4 not reached JAM SPPD2_NR SPPD2 reverse not reached JAM SPPD1_S SPPD1 remaining JAM SPPD2_S SPPD2 remaining JAM SPPD3_S SPPD3 remaining JAM SPPD4_S...
  • Page 39 Jam Cause Codes Code Content Code Content DPFD1 Not-reached JAM (Desk 2 feed TRAY3 Cassette 3 (Desk 1) paper feed JAM DPFD1_N4 paper) DPFD1 Remaining JAM (Desk 1 feed DPFD1_S3 DPFD1_S4 DPFD1 Remaining JAM (Desk 2 feed paper) paper) DPFD2 Remaining JAM (Desk 2 feed DPFD2_S4 TRAY4 Cassette 4 (Desk 2) paper feed JAM...

  • Page 40: Repair Hints

    Repair Hints MFP & MX-PB14 Memory locations SD Card Memory Stores MFP PWB program data, fax image data and font data (4GB) CF Card Memory Memory for Intel Atom Processor DIMM Memory 2 Not Used DSK Flash Memory Stores the DSK program data Printer Flash Memory Stores the printer program data DIMM Memory 3...
  • Page 41 Repair Hints Document Solutions After Sales Service...

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