Maintenance Tasks: Qualified Service Technician - Heat & Glo PRIMO48 Owner's Manual

C. Maintenance Tasks: Qualified Service
Technician
The following tasks must be performed by a qualified ser-
vice technician.
Glass Cleaning
Frequency: Seasonally
By: Qualified Service Technician
Tools Needed: Protective gloves, glass cleaner, suction
cups, drop cloth and a stable work surface.
WARNING! Risk of Asphyxiation! Handle firebox glass
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
• DO NOT strike, slam or scratch glass.
• DO NOT operate fireplace with glass removed, cracked,
broken or scratched.
• Replace as a complete assembly.
CAUTION! Risk of Injury! Glass assembly installation
and removal must be performed by a qualified service
technician. See chart below for glass assembly weights.
• PRIMO60 AND PRIMO72 MODELS: It is recom-
mended that Glass installation and removal be per-
formed by two qualified service technicians.
CAUTION! Risk of Cuts or Abrasions. Wear protective
gloves and safety glasses during installation. Sheet metal
edges are sharp.
WARNING! Risk of Injury! Glass is heavy. Use suction
cups to handle glass.
Inspect and operate all glass latches to ensure they move
freely and no obstructions are present.
Barrier Glass Weights
PRIMO48
12 lbs
Firebox Glass Weights
PRIMO48
20.2 lbs
WARNING! Handle glass with care. Glass is breakable.
Inspect the gasket to ensure it is undamaged and inspect
the glass for cracks, chips or scratches.
• Avoid striking, scratching or slamming glass.
• Avoid abrasive cleaners.
• DO NOT clean glass while it is hot.
• Replace as a complete assembly.
• Prepare a work area large enough to accommodate
firebox glass assembly and barrier glass by placing a
drop cloth on a flat, stable surface.
Note: Firebox glass assembly and gasketing may have
residue that can stain carpeting or floor surfaces.
18 Heat & Glo • PRIMO48, PRIMO48ST, PRIMO60, PRIMO60ST, PRIMO72, PRIMO72ST Owner's Manual • 2310-971 Rev. o • 1/19
PRIMO60 PRIMO72
16 lbs 18 lbs
PRIMO60 PRIMO72
23.5 lbs 28.5 lbs
Cleaning Barrier Glass and Firebox Glass
• See below for proper glass removal instructions.
• Clean glass with a non-abrasive commercially avail-
able cleaner.
- Light deposits: Use a soft cloth with soap and water.
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer).
WARNING! Risk of Injury! Glass is heavy. Use suction
cups to handle glass.
• PRIMO60 AND PRIMO72 MODELS: It is recom-
mended that Glass installation and removal be per-
formed by two qualified service technicians.
Removing Barrier Glass - Clean Face Finish
1. Press glass suction cups firmly against glass to create
a solid hold.
2. Slide glass straight up behind finishing material. See
Figure 4.1.
3. Tilt bottom out as shown in Figure 4.2. Slide glass
down to remove it from the appliance.
4. Set glass on prepared work surface.
WARNING! Risk of Fire! Vertical gap required for proper
airflow. Required gap size depends on PowerFlow™
Heat Management system installed.
• HEAT-OUT-PRIMO/HEAT-ZONE-PRIMO = 3/8 INCH
• PASSIVE HEAT = 5/8 INCH
NOTE: Barrier glass must be installed between the
finishing material and the barrier glass tabs.
installed correctly, appliance will not operate as intended.
See Figure 4.3.
WARNING! Risk of Fire!
instructed. Overheating will occur.
Figure 4.1 Slide Barrier Glass Up
Figure 4.2 Tilt Barrier Glass and Remove
If not
Install barrier glass as
UP
TILT OUT
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