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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
Model:
PHOENIX42-IFT
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certified kit is used.
In the Commonwealth of Massachusetts
installation must be performed by a licensed
plumber or gas fitter.
See appliance installation manual for
additional Commonwealth of Massachusetts
requirements.
Owner's Manual

Care and Operation

HEAT & GLO • PHOENIX42-IFT Owner's Manual • 4096-900 Rev. A • 2/18
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
1

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Summary of Contents for Heat & Glo Phoenix42-IFT

  • Page 1: Care And Operation

    In the Commonwealth of Massachusetts installation must be performed by a licensed plumber or gas fitter. See appliance installation manual for additional Commonwealth of Massachusetts requirements. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 2: Welcome

    BAR CODE SUIVRE LES INSTRUCTIONS D'INSTALLATION. 3 OF 9 NE PAS ENLEVER OU COUVRIR CETTE ÉTIQUETTE. FOYER À GAZ VENTILÉ - NE PAS UTILISER AVEC DU CARBURANT SOLIDE. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 3: Table Of Contents

    C. Contact Information ......29  = Contains updated information. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 4: Limited Lifetime Warranty

    Firebox and heat exchanger Lifetime All replacement parts 90 Days beyond warranty period See conditions, exclusions, and limitations on next page. 4021-645H 10/15 Page 1 of 2 HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 5 THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE. 4021-645H 10/15 Page 2 of 2 HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 6: Product Specific Information

    Installation and service of this appliance should be performed by qualified personnel. Hearth & Home Technologies recommends HHT Factory Trained or NFI certified professionals. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 7: Important Safety And Operating Information

    • Teach children to NEVER touch the fireplace. • Consider not using the fireplace when children will be present. Contact your dealer for more information, or visit: www. hpba.org/safety-information. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 8: General Operating Parts

    • Conversions must be made by a qualified service technician using Hearth & Home Technologies specified and approved parts. Outside Air Handle up-open Handle down- closed Figure 3.3 Outside Air Operation HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 9: Good Faith Wall Surface/Tv Guidelines

    “A” and“C” dimension taken from the top of the fireplace opening. Sugges ons on how to further reduce TV temperatures: Increase “A” dimension. Increase “C” dimension. Figure 3.4 Good Faith Guidelines HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 10: Before Lighting Appliance

    • Review proper placement of logs, ember material and/or other decorative materials. • Check the wiring. • Check the air shutter adjustment. • Ensure that there are no gas leaks. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 11: Lighting Instructions (Ipi)

    NATURAL GAS Due to high surface temperatures, keep children, clothing and furniture away. Keep burner and control compartment clean. See installation and operating instructions accompanying the appliance. 33631F HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 12: Appliance Break-In

    • Carefully lift center hearth refractory out of the appli- ance and set aside. • Gas valve and electrical components should now be accessible. See Figure 3.6. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 13: Intellifire Touch

    CAUTION! Risk of burns! Appliance surfaces are hot when operating and during cool down. Use care and wear gloves when opening the front and accessing components inside the appliance. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 14 Power Vent Speed Control label. If correct speed in not indicated on label, set speed to S2. The selected speed is now the default speed setting whenever the appliance is placed into operation. See Figure 3.7. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 15: Maintenance And Service

    • Inspect power vent termination cap for blockage or By: Homeowner obstruction such plants, bird nests, leaves, snow, debris, Tools needed: Protective gloves, stable work surface etc. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 16 • Verify burner is properly secured and aligned with pilot. • Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 17 CAUTION! Use care not to damage Burner Top or Refractory when standing Burner Assembly upright. • When Burner Assembly is standing upright, access to LED components for service is possible. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 18: Frequently Asked Questions And Troubleshooting

    This noise does not affect the operation or longevity of the fireplace. Contact your dealer for additional information regarding operation and troubleshooting. Visit www.HeatnGlo.com to locate a dealer. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 19: Frequently Asked Questions - Intellifire Touch Controls

    The remote displays the following message on-screen: Verify home circuit breaker is on and master reset is on (if No power to appliance. “Remote Control Communication equipped). Error.” HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 20: Troubleshooting

    If open or shorted, replace valve. Check valve harness wire continuity, if open replace 6-pin harness. Pilot won’t light, there is no noise Spark coil failure. Replace Control Module. or spark, 2 Red/2 Green Lockout. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 21 Check resis- Damaged pilot assembly. tance between tip of sense rod and Control Module connector, should be less than 1 ohm. Replace pilot assembly if damage is detected. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 22: Reference Materials

    Decorative Doors and Fronts WARNING! Risk of Fire! Install ONLY doors or fronts approved by Hearth & Home Technologies. Unapproved doors or fronts may cause appliance to overheat. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 23: Service Parts

    B. Service Parts PHOENIX42-IFT Service Parts Beginning Manufacturing Date: Feb 2018 42” True View Ending Manufacturing Date: Active Part number list on following page. 02/18 HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 24 Insulation Bracket, Upper Rear SRV4095-135 Grate Assembly SRV4096-014 Firescreen Assembly Qty 2 req 29958 Qty 2 req 28404 Screen Rod Additional service part numbers appear on following page. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 25 14.6 14.7 14.8 14.26 14.9 14.25 14.24 14.23 14.10 14.11 14.22 14.13 14.21 14.18 14.19 14.20 14.12 14.14 14.17 14.15 14.16 Part number list on following page. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 26 High Limit Switch Wire Assembly SRV4095-368 Switch Harness SRV4095-374 AUX Power Harness SRV4095-375 Mineral Wool 050-721 Tico Sil 700-790 Additional service part numbers appear on following page. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 27: Service Parts

    SRV4095-062 15.11 Wall Shield Assembly SRV4095-060 15.12 Heat Shield 4033-123 15.13 Firestop Spacer SRV4095-239 15.14 Slip Section, Female SRV4095-235 Additional service part numbers appear on following page. HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 28 Refractory Assembly, Traditional SRV4096-449 Glass Refractory, Assembly SRV4096-320 Glass Bracket Kit SRV4096-325 CONVERSION KITS Conversion Kit LP LPK-OH Flare Injector, .098 (#40) LP SRV4095-345 Regulator LP LPK-DXF HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...
  • Page 29: Contact Information

    6053165, 6145502, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122, 7074035, 7098269, 7258116, 7322819, 7470729, 7726300, 8147240, 9625149 or other U.S. and foreign patents pending. 2000-945D Printed in U.S.A. - Copyright 2017 HEAT & GLO • PHOENIX42-IFT Owner’s Manual • 4096-900 Rev. A • 2/18...

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