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Troubleshooting Guide.
When reporting any problem to your Radiodetection dealer it is important to quote the following:
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Unit Serial Number.
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Software Revision Number.
Software Revision Number of the Receiver is displayed on the LCD during switch-on or by pressing the
Information key.
Software Revision Number of the DataView is displayed on the LCD during switch-on.
Problem 1: The Receiver or DataView will not power on.
1- Replace all batteries, using either Alkaline batteries or the rechargeable battery packs.
2- Check the condition of the battery compartment. Make sure all batteries are fitted correctly and are making
good contact, keep battery contact points clean.
Problem 2: No Tilt angle/Roll Data on the Receiver display.
1- Check if DataSonde icon on the receiver LCD is displayed continuously or is flashing. A flashing icon
indicates no information is received from the DataSonde.
2- If there is no Tilt angle/Roll data on the screen, but the DataSonde can be located, check the receiver
Setup.
3- Check DataSonde if no data has been received at all. If data has been received during drilling, but is no
longer available, go to Problem 6: Data lost.
Problem 3: No Radio-link between Receiver and DataView.
1- Check if data can be regained by moving the DataView closer to the Receiver.
2- Make sure both radio-link antennas are fitted and are making good contact.
3- Check for any radio transmission towers or GSM repeaters that can cause interference.
Tips and Tricks
5-1
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