Table 5-1. Troubleshooting Information - Keithley PIO-12 User Manual

Symptom
Board does not
respond
5-2

Table 5-1. Troubleshooting Information

Possible Cause
DriverLINX is not installed
correctly or the combined
DriverLINX/board installation is
not properly configured.
Base address is incorrect or not
consistent with what the program
is addressing.
The interrupt level is incorrect or
not consistent with what the
program is addressing.
The board configuration is
incorrect.
The board is incorrectly aligned
in the accessory slot.
The board is damaged.
Possible Solution
Reinstall and/or reconfigure DriverLINX if
necessary. Refer to "Installing DriverLINX
Software and Documentation" on page
2-2, to "Configuring Your Installation" on
page 2-6, and to "Configuring the PIO
Series" in the manual Using DriverLINX
With Your Hardware—Keithley PIO Series.
Check the base-address-switch setting. If
the base address is set correctly, make sure
no other computer device is using any of
the I/O locations beginning at the specified
base address. If necessary, reconfigure the
base address. Refer to "Setting the Base
Address" on page 2-8 for instructions on
setting the base address.
Make sure no other computer device is
using the interrupt level specified in your
program. If necessary, reset the interrupt
level.
Check the remaining settings.
Check the board for proper seating.
Contact the Keithley Hardware
Applications Engineering Department; see
"Technical Support" on page 5-5.
Troubleshooting