Controller Troubleshooting - Generac Power Systems Protector Series Owner's Manual

Stationary diesel generators 15-30 kw, 12-24 kva
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Troubleshooting

Controller Troubleshooting

Active Alarm
NOT ACTIVATED
AUXILIARY SHUTDOWN
NONE
NONE
HIGH
TEMPERATURE
OVERLOAD
RPM SENSE LOSS
LOW OIL
PRESSURE
RPM SENSE LOSS
OVERCRANK
FUSE PROBLEM
OVERSPEED
UNDER
VOLTAGE
UNDERSPEED
MISWIRE
OVERVOLTAGE
LOW BATTERY
BATTERY PROBLEM
CHARGER WARNING
SERVICE SCHEDULE A
SERVICE SCHEDULE B
SERVICE SCHEDULE C
42
Problem
Unit will not start in AUTO with utility loss.
Unit will not start in AUTO with utility loss.
Unit running in AUTO but no power in house.
Unit will not start in AUTO with utility loss.
Unit shuts down during operation.
Unit shuts down during operation.
Unit was running and shuts down, attempts to
restart.
Unit will not start in AUTO with utility loss.
Unit will not start in AUTO with utility loss.
Unit will not start in AUTO with utility loss.
Unit will not start in AUTO with utility loss.
Unit will not start in AUTO with utility loss.
Unit will not start in AUTO with utility loss.
Unit will not start in AUTO with utility loss.
Unit will not start in AUTO with utility loss.
Unit will not start in AUTO with utility loss.
Warning active.
Warning active.
Warning active.
Warning active.
Warning active.
Warning active.
Solution
Refer to activation section in Owner's Manual.
Verify both auxiliary shutdown switches are ON (I).
Check MLCB. Contact an IASD if MLCB is in the ON position.
Check screen for start delay countdown. If the start up delay is
greater than expected, contact an IASD to adjust from 2 to 1500
seconds.
Check ventilation around the intake, exhaust and rear of gener-
ator. Contact an IASD if no obstruction is found.
Clear alarm and remove household loads from the generator.
Put back in AUTO and restart.
Clear alarm and remove household loads from the generator.
Put back in AUTO and restart. If problem returns, contact an
IASD to investigate possible fuel issue.
Check oil level. Add oil per Owner's Manual. Contact an IASD if
oil level is correct.
Clear alarm. From the MAIN menu on the control panel, navi-
gate to the BATTERY MENU. Contact an IASD if battery is
GOOD. Replace battery If CHECK BATTERY is displayed.
Clear alarm. Attempt to start the unit in MANUAL. If it does not
start or starts and runs rough, contact an IASD.
Check ATO 7.5 amp fuse. Replace with same type fuse if bad.
Contact an IASD if fuse is good.
Contact an IASD.
Contact an IASD.
Contact an IASD.
Contact an IASD.
Contact an IASD.
Clear alarm. From the MAIN menu on the control panel, navi-
gate to the BATTERY MENU. Contact an IASD if battery is
GOOD. Replace battery If CHECK BATTERY is displayed.
Contact an IASD.
Contact an IASD.
Perform SERVICE SCHEDULE A maintenance; press ENTER
to clear.
Perform SERVICE SCHEDULE B maintenance; press ENTER
to clear.
Perform SERVICE SCHEDULE C maintenance; press ENTER
to clear.
Owner's Manual for Stationary Diesel Generators

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