Acon On Call Plus User Manual
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Acon On Call Plus User Manual

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Summary of Contents for Acon On Call Plus

  • Page 3 Self monitoring of blood glucose (SMBG) is an integral part of diabetes care, but the high cost of testing can make this impossible. At ACON, our goal is to provide high quality glucose monitoring at a price that allows you to test as often as necessary.

  • Page 5: Table Of Contents

    Table of Contents Getting Started………………………………………………………………………… 1 Component Descriptions………………………………………………………. 2 ® On Call Plus Blood Glucose Meter…………………………………………. Meter Display…………………………………………………………………… 4 ® On Call Plus Blood Glucose Test Strips………………………….………… 5 ® On Call Plus Glucose Control Solution…………………………….………. Installing the Battery…………………………………………………………………. 10 Meter Setup Before Testing…………………………………………………………. 11 Step 1 –...

  • Page 7: Getting Started

    Getting Started Before testing, read the instructions carefully and learn about all the components of ® ® your On Call Plus Blood Glucose Monitoring System. Depending on the On Call Plus product you purchase, some of the components may need to be purchased separately.

  • Page 8: Component Descriptions

    Component Descriptions 1. Blood Glucose Meter: Reads the test strips and displays the blood glucose concentration. 2. Test Strips: Strips with a chemical reagent system used with the meter to measure glucose concentration in blood. 3. Code Chip: Automatically calibrates the meter with the code number when inserted into the meter.

  • Page 9: On Call ® Plus Blood Glucose Meter

    ® On Call Plus Blood Glucose Meter The meter reads the test strips and displays the blood glucose concentration. Use this diagram to become familiar with all the parts of your meter. Strip Port Battery Carrier Liquid Crystal Display (LCD) Code Chip Code Chip Slot M Button...

  • Page 10: Meter Display

    Meter Display Pound Sign (#) Control Solution Symbol Appears with the control solution test Indicates a control test result. A result or when you mark an invalid pound sign (#) will also be result to prevent it from being displayed when control solution included in the averages.

  • Page 11: On Call ® Plus Blood Glucose Test Strips

    Meter Use and Precautions • The meter is pre-set to display blood glucose concentration in either millimoles per liter (mmol/L) or milligrams per deciliter (mg/dL) depending on which unit of measure is standard in your country. This unit of measure cannot be adjusted. The meter will be set to mg/dL by default when sold in the United States.
  • Page 12 IMPORTANT: Apply sample only to the sample tip of the test strip. Do not apply blood or control solution to the top of the test strip as this may result in an inaccurate reading. Incorrect Correct Hold the blood drop to the sample tip of the test strip until the check window is completely full and until the meter begins to count down.
  • Page 13 Storage and Handling Please review the following storage and handling instructions: • Store test strips in a cool, dry place at room temperature, 56-86°F (15-30°C). Store them away from heat and direct sunlight. • Do not freeze or refrigerate. • Do not store or use test strips in a humid place such as a bathroom.

  • Page 14: On Call ® Plus Glucose Control Solution

    Test Strip Precautions • For in vitro diagnostic use. Test strips are to be used only outside the body for testing purposes. • Do not use test strips that are torn, bent, or damaged in any way. Do not reuse test strips.
  • Page 15 Storage and Handling • Store the control solution at room temperature, 59-86°F (15-30°C). • Do not refrigerate or freeze. • If the control solution is cold, do not use until it has warmed to room temperature. • Use before the unopened expiration date that is shown on the bottle. Note: The expiration date is printed in Year-Month format.

  • Page 16: Installing The Battery

    Installing the Battery Battery may not be preinstalled in the meter. One CR 2032 3.0 V coin cell battery is required. Please find the battery in your carrying case and install it according to the following steps: 1. Pull the battery carrier on the left side of the meter. The battery carrier should be easily opened with your finger.

  • Page 17: Meter Setup Before Testing

    Meter Setup Before Testing Before testing, the following steps should be followed: Step 1 – Coding the Meter Simply insert the code chip to code the meter. Every time you change to a new box of test strips, you need to insert the code chip packed with the new box of test strips.

  • Page 18: Step 2 - Adjusting The Meter Settings

    Step 2 – Adjusting the Meter Settings Adjust the meter settings to set the clock, ensuring that results stored in the memory are shown with the correct date and time. You can also turn the meter audio feature on or off. You need to adjust the meter settings before you first use your meter.
  • Page 19 Hour Hour Minutes Minutes 5. Audio Feature: The meter comes with the meter audio feature enabled. The meter will give one short beep when it is turned on, after sample detection and when the result is ready. The meter will sound three short beeps to sound a warning when an error has occurred.

  • Page 20: Performing A Quality Control Test

    Performing a Quality Control Test The quality control test confirms that the test strips and meter are working together properly, and that you are performing the test correctly. It is important to perform this test. • Before you first use your meter, to familiarize yourself with its operation. •...
  • Page 21 4. Press the M button to mark the test as a control solution test. Once the M button is pressed, the control solution symbol will appear on the display. 5. Shake the control solution bottle well, then squeeze it gently and discard the first drop.
  • Page 22 7. Remove and discard the test strip. The display should also show a pound sign (#) indicating the test is a control solution test. This shows that the number will not be counted in the 7, 14 and 30 day averages. The pound sign (#) will also be displayed when reviewing the results stored in memory.

  • Page 23: Testing Your Blood

    Testing Your Blood The following steps will show how to use the meter, test strips, lancing device and sterile lancets together to measure your blood glucose concentration. Step 1 – Getting a Drop of Blood ® The On Call Plus Blood Glucose Monitoring System requires a very small sample of blood which may be obtained from the fingertip, palm (at base of the thumb) or forearm.
  • Page 24 Fingertip Testing For fingertip sampling, adjust the depth penetration to reduce the discomfort. You do not need the clear cap for fingertip sampling. 1. Unscrew the lancing device cover from the body of the lancing device. Insert a sterile lancet into the lancet holder and push it until the lancet comes to a complete stop in the lancet holder.
  • Page 25 Adjustment: 1 and 2 for delicate skin for normal skin 4 and 5 for calloused or thick skin Note: Greater pressure of the lancing device against the finger will also increase the puncture depth. 5. Pull the cocking barrel back to set the lancing device. You may hear a click.
  • Page 26 Forearm and Palm (at the base of the thumb) Testing The forearm and palm areas have fewer nerve endings than the fingertip so you may find that obtaining blood from these sites is less painful than from the fingertip. The technique for forearm and palm sampling is different. You need the clear cap to draw blood from these sites.
  • Page 27 3. Place the lancing device against the puncture site. Press and hold the clear cap against the puncture site for a few seconds. Press the release button of the lancing device, but do not immediately lift the lancing device from the puncture site. Continue to hold the lancing device against the puncture site until you can confirm a sufficient blood sample has formed.

  • Page 28: Step 2 - Testing Blood Glucose

    Step 2 – Testing Blood Glucose Note: Insertion of a new test strip at any time, except while in the data transfer mode (detailed on page 28), will cause the meter to automatically enter the test mode. 1. Insert a test strip into the strip port, contact bars end first and facing up, to turn on the meter and display all the display segments.
  • Page 29 4. The meter will count down from 9 to 1 and then display the measurement results. The meter will also beep to indicate that measurement is complete. To mark invalid results and to prevent them from being included in the 7, 14 and 30 day averages, press the M and S buttons together.

  • Page 30: Hi" And "Lo" Messages

    "HI" and "LO" Messages The meter can accurately measure blood glucose concentrations between 20 to 600 mg/dL. "HI" and "LO" messages indicate results outside of this range. "HI" appears display, measured concentration value is above 600 mg/dL. The test should be retaken to ensure that no mistake was made in the procedure.
  • Page 31 • Abnormally high levels of Vitamin C (ascorbic acid), Acetaminophen, Uric Acid, L-Dopa, Tolazamide or other reducing substances will produce falsely high blood glucose measurements. • Fatty substances such (Triglycerides up to 3,000 mg/dL or Cholesterol up to 500 mg/dL) have no major effect on blood glucose test results. ®...

  • Page 32: Using The Meter Memory

    Using the Meter Memory The meter automatically stores up to 300 test records. Each record includes the test result, time and date. If there are already 300 records in memory, the oldest record will be erased to make room for a new one The meter will also calculate the average values of records from the last 7, 14 and 30 days.

  • Page 33: Clearing The Memory

    5. While in memory mode, press the M button to switch between the 7, 14 and 30 day averages. The meter will calculate the average that you selected. The number of records used in the DAY AVG will also appear in the display. 6.

  • Page 34: Transferring Records

    Transferring Records The meter can transfer stored information to a Windows-based personal computer (PC) using an optional data transfer cable and software package. To use this feature, first install the software packaged with the data transfer cable. Then follow these steps: 1.

  • Page 35: Maintenance

    Maintenance Proper maintenance is recommended for best results. Replacing the Battery When the battery icon ( ) appears, it means the battery is running low and you should replace the battery as soon as possible. An "E-6" error message will appear if the battery is too low to perform any more blood glucose tests.

  • Page 36: Suggested Testing Times And Target Goals

    Suggested Testing Times and Target Goals Tracking your blood glucose concentration through frequent testing is an important part of proper diabetes care. Your diabetes health care professional will help you to decide the normal target range for your glucose levels. They will also help you determine when and how often to test your blood glucose.

  • Page 37: Comparing Meter And Laboratory Results

    Comparing Meter and Laboratory Results ® Your On Call Plus Blood Glucose Monitoring System and laboratory results both report the glucose concentration in the serum or plasma component of your blood. However, the results may differ somewhat due to normal variation. This is expected, but the difference under normal operating conditions should be no greater than 20%.

  • Page 38: Troubleshooting Guide

    Troubleshooting Guide The meter has built-in messages to alert you of problems. When error messages appear, note the error number, turn off the meter and then follow these instructions. Display Causes Solution Battery may be damaged or not be Replace battery. charged Meter If meter has been exposed to or...
  • Page 39 Display Causes Solution Temperature is below the operating Move to a warmer environment and temperature of the system repeat the test. Test results will still be accurate, but Battery is discharged but has enough replace the battery as soon as power to run 10 more tests possible.

  • Page 40: Specifications

    Specifications Feature Specification Measurement Range 20 to 600 mg/dL Result Calibration Plasma-equivalent Sample Fresh capillary whole blood Minimum Sample Size 1 µL Test Time 10 seconds Power Source One (1) CR 2032 3.0 V coin cell battery Battery Life 12 months or approximately 1,000 tests The meter is pre-set to either millimoles per liter (mmol/L) or milligrams per deciliter (mg/dL) Glucose Units of Measure...

  • Page 41: Warranty

    Warranty Please complete the warranty card that came with this product and mail it to the following address: ® On Call Plus Warranty Center 10125 Mesa Rim Road San Diego, CA 92121-2915, USA If the meter fails to work for any reason other than obvious abuse within the first five (5) years from purchase, we will replace it with a new meter free of charge.

  • Page 42: Index

    Index Averaging Results…………….….. Procedure Battery, Replacing the…………… Precautions and Limitations…. Carrying Case……………………… Testing Your Blood……………… Clearing the Memory……………… Quality Control Test……………... Data Port........Control Solution…………..…… Date Format........How to Run………………..…… Guidelines........Results Hematocrit........24,34 Blood Glucose………………..… Install the Battery......Control Solution………………… Lancing Device......1,17,29 Meter vs.

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