Acon On-Call Extra Voice User Manual
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Acon On-Call Extra Voice User Manual

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Summary of Contents for Acon On-Call Extra Voice

  • Page 2 Self-monitoring of blood glucose (SMBG) is an integral part of diabetes care, but the high cost of testing can make this impossible. At ACON, our goal is to provide high quality glucose monitoring at a price that allows you to test as often as necessary.

  • Page 3: Table Of Contents

    Table of Contents   Getting Started ...................... 1 Component Descriptions ................2    On Call ® Extra Voice Blood Glucose Meter ..........3   Meter Display ....................5   ® On Call Extra Blood Glucose Test Strips ............ 7   ®...

  • Page 4: Getting Started

    Getting Started Before testing, read the instructions carefully and learn about all the components of ® your On Call Extra Voice Blood Glucose Monitoring System. Depending on the ® On Call Extra Voice product you purchased, some of the components may need to be purchased separately.

  • Page 5: Component Descriptions

    Component Descriptions ® On Call Extra Voice Blood Glucose Meter: Reads the test strips and displays the blood glucose concentration. ® On Call Extra Test Strips: Strips with a chemical reagent system used with the meter to measure glucose concentration in blood. ®...

  • Page 6: On Call ® Extra Voice Blood Glucose Meter

    ® On Call Extra Voice Blood Glucose Meter The meter reads the test strips and displays the blood glucose concentration. Use these diagrams to become familiar with all the parts of your meter. Strip Port Liquid Crystal Display (LCD) Strip Ejector ◄...
  • Page 7 Liquid Crystal Display (LCD): Shows your test results and helps you through the testing process. ◄ Button: Recalls previous test results from the meter memory and performs other menu selection functions. ► Button: Selects meter settings and performs other menu selection functions. Strip Port: Test strips are inserted into this area to perform a test.

  • Page 8: Meter Display

    Meter Display Date Hour Minutes Pound Sign (#) Test Result Test Reminder Symbol Area Before Meal Symbol After Meal Symbol Blood Drop / Volume Symbol Strip Symbol Control Solution Battery Symbol Symbol Measurement Unit Hyper Symbol Memory Ketone Hypo Symbol Battery Symbol: Warns when you should replace the battery.
  • Page 9 recommends that a ketone test should be taken. MEM: Shows a test result stored in memory. Meter Use and Precautions  Wait for the Blood Drop / Strip Symbol to appear before applying the sample.  The meter is pre-set to display blood glucose concentration in either millimoles per liter (mmol/L) or milligrams per deciliter (mg/dL) depending on which unit of measure is standard in your country.

  • Page 10: On Call ® Extra Blood Glucose Test Strips

    ® On Call Extra Blood Glucose Test Strips ® The On Call Extra Blood Glucose Test Strips are thin strips. The strips have a ® chemical reagent system. They work with the On Call Extra Voice Blood Glucose Meter to measure the glucose concentration in whole blood. After the strip is inserted into the meter, blood is applied to the sample tip of the test strip.
  • Page 11 Correct Incorrect Storage and Handling Please review the following storage and handling instructions:  Store test strips in a cool, dry place at 2-30 °C (36-86 °F). Store them away from heat and direct sunlight.  Do not freeze or refrigerate. ...

  • Page 12: On Call ® Extra Glucose Control Solution

    Special Instructions for Test Strip in the Foil Pouch  Tear the pouch carefully starting from the tear gap. Avoid damaging or bending the test strip.  Use test strip immediately after removing it from the pouch. Test Strip Precautions ...
  • Page 13 Storage and Handling Please review the following storage and handling instructions:  Store the control solution at 2-30 °C (36-86 °F).  Do not refrigerate or freeze.  If the control solution is cold, do not use until it has warmed to room temperature. ...

  • Page 14: Installing The Battery

    Installing the Battery The battery may not be preinstalled in the meter. The meter requires two 1.5V AAA batteries. Please find the battery in your carrying case and install it according to the following steps: 1. Turn over the meter. Slide the battery cover in the direction of the arrow to open 2.

  • Page 15: Meter Setup Before Testing

    Meter Setup Before Testing Before using your meter for the first time, you will need to adjust the settings that are listed in detail below. 1. Meter Setup Mode: Press the right (►) button for two seconds, the meter will say “Power On”...
  • Page 16 4. Date Format: m-d or d-m will appear at the top of the display to indicate either a month-date-year format or a date-month-year format. The meter will display m-d(default).If you want to choose m-d format, press the right (►) button to save your choice.
  • Page 17 Year Month Date Year Month Date 6. Time: The hour will appear at the top of the display. Adjust the hour with the Left (◄) button until the correct hour is displayed. Press the Right (►) button to save your choice. After setting the hour, the meter will display minutes. Press the Left (◄) button to change to the correct minute.
  • Page 18 Minute Minute 7. Volume: There are 6 volume levels that the user can select from 0 (beep on) to 5. Wait for the meter to say “Volume” to set it. Press the Left (◄) button to select an appropriate volume. Press the Right (►) button to confirm your selection.
  • Page 19 displayed and voiced. Press the Left (◄) button to switch. Press the Right (►) button to confirm your selection. When the Ketone indicator is enabled, if the test result is higher than 16.7 mmol/L (300 mg/dL), the symbol of "Ketone?" will appear on the display.
  • Page 20 button to adjust the Hypo level. Then press the Right (►) button to go to the Test Reminder set up. Note: The meter allows the hypoglycemia level to be as high as 5.6 mmol/L (100 mg/dL). The hypoglycemia level should be below the hyperglycemia level. Consult your doctor before determining what your hypo blood glucose level is.
  • Page 21 shown below. The meter beeps 5 times when it is first set. It will beep again two minutes later, and two minutes after that unless you insert a test strip or press any button. This function will still work with the volume 0 (beep on, there will no change in the functionality of the meter) When the meter beeps at the time set by the Test Reminder feature, the date, time and strip symbol will be displayed.

  • Page 22: Performing A Quality Control Test

    Performing a Quality Control Test The quality control test confirms that the test strips and meter are working together properly. It also confirms that you are performing the test correctly. It is important to perform this test:  Before you first use your meter. ...
  • Page 23 Note: If the test strip has been inserted incorrectly, the meter will not turn on. 4. Press the left (◄) button to mark the test as a control solution test. Once the left (◄) button is pressed, the control solution symbol will appear on the display, and the meter will say “Please apply control solution to the test strip”.
  • Page 24 Test results are displayed either in mmol/L or mg/dL depending on the unit of measure most common in your country. Note: The control solution range is the expected range for the control solution results. It is not a recommended range for a blood glucose level. 7.
  • Page 25 capped.  Confirm that you are using the same brand of control solution that was provided with your kit.  Make sure that you followed the test procedure correctly. After checking all of the conditions listed above, repeat the quality control test with a new test strip.

  • Page 26: Testing Your Blood

    Testing Your Blood The following steps will show how to use the meter, test strips, lancing device and sterile lancets together to measure your blood glucose level. Step 1 – Getting a Drop of Blood ® The On Call Extra Voice Blood Glucose Monitoring System requires a very small drop of blood which may be obtained from the fingertip, palm (at base of the thumb) or forearm.
  • Page 27 2. Hold the lancet firmly in the lancing device and twist the safety tab of the lancet until it loosens. Then pull the safety tab off the lancet. Save the safety tab for lancet disposal. 3. Carefully screw the cover back onto the lancing device. Avoid contact with the exposed needle.
  • Page 28 6. Prior to testing, wipe your hands with an alcohol swab or wash your hands with soap. Use warm water to increase blood flow in your fingers if necessary. Dry your hands thoroughly. Massage your hand from the wrist up to the fingertip a few times to encourage blood flow.
  • Page 29 glucose testing:  You should consult your healthcare professional before choosing to perform forearm or palm testing.  When blood glucose levels are changing rapidly such as after a meal, an insulin dose or exercise, blood from the fingertips may show these changes more rapidly than blood from other areas.
  • Page 30 Disposal of the Lancet 1. Unscrew the lancing device cover. Place the safety tab of the lancet on a hard surface. Carefully insert the lancet needle into the safety tab. 2. Press the release button to make sure that the lancet is in the extended position. Slide the ejection button forward to discard the used lancet.

  • Page 31: Step 2 - Testing Blood Glucose

    Step 2 – Testing Blood Glucose Note: Insertion of a new test strip at any time, except while in the data transfer mode (detailed on page 35) will cause the meter to automatically enter the test mode. 1. Insert a test strip into the strip port, contact bars end first and facing up. This will turn on the meter and display all the display segments.
  • Page 32 measurement has started. If you applied a drop of blood, but do not see the countdown begin, you may reapply a second drop of blood within 3 seconds. DO NOT:  Apply the sample to the front or back of the test strip. ...
  • Page 33 “invalid result” with pound sign (#) or none of these three symbols. If an invalid result is marked, run the test again with a new test strip. Notes:  The default “before meal” time periods are 5:00-7:59, 10:00-11:59 and 15:00-17:59. ...

  • Page 34: Hi" And "Lo" Messages

    Note: Dispose of blood samples and materials with care. Treat all blood samples as if they are infectious materials. Follow proper precautions and obey all local regulations when disposing of blood samples and materials. “HI” and “LO” Messages The meter can accurately measure blood glucose concentrations between 0.6 to 33.3 mmol/L (10 to 600 mg/dL).

  • Page 35: Ketone?" Message

    If “Hyper” appears on the display, the measured concentration value is above the “Hyper” (high blood sugar) target level that you have set. “Ketone?” Message If “Ketone?” appears on the display, the measured concentration value is above 16.7 mmol/L (300 mg/dL). This simply suggests that a ketone test is recommended. Consult your healthcare professional about testing for ketones.

  • Page 36: Using The Meter Memory

    Using the Meter Memory The meter automatically stores up to 500 test records. Each record includes the test result, time and date. If the memory is full, the oldest record will be erased to make room for a new one. The meter will also calculate the average values of records from the last 7, 14, 30, 60 and 90 days.
  • Page 37 on the screen. You can also view the data averages by pressing the ► button when the meter is off. Note: If you do not wish to view your average glucose measurements, you can press the ► button again to turn off the display. 5.

  • Page 38: Clearing The Memory

    (PC) using an optional data transfer cable and software package. To make use of this feature, you need the On Call ® Diabetes Management Software and a USB data transfer cable from ACON. 1. Install the software to your personal computer (PC) according to the instructions from the On Call ®...
  • Page 39 Notes:  When a test strip is already inserted into the meter and meter is in the waiting for sample application mode, at this point if data transfer cable is plugged into meter data port then meter gives an E-12 error message and does not automatically turn to “PC”...

  • Page 40: Maintenance

    Maintenance Proper maintenance is recommended for best results. Replacing the Battery ® Your On Call Extra Voice Meter uses two 1.5V AAA batteries. When the battery icon ( ) is blinking, it means the meter battery is running low. You should replace the battery as soon as possible. An “E-6” error message will appear if the battery is too low to perform any more blood glucose tests.

  • Page 41: Caring For Your On Call Extra Voice Blood Glucose Monitoring System

    ® Caring for Your On Call Extra Voice Blood Glucose Monitoring System Blood Glucose Meter ® Your On Call Extra Voice Blood Glucose Meter does not require special maintenance or cleaning. A cloth dampened with water and a mild detergent solution can be used to wipe the outside of the meter.

  • Page 42: Suggested Testing Times And Target Goals

    Suggested Testing Times and Target Goals Tracking your blood glucose concentration through frequent testing is an important part of proper diabetes care. Your healthcare professional will help you to decide the normal target range for your glucose levels. They will also help you to determine when and how often to test your blood glucose.

  • Page 43: Comparing Meter And Laboratory Results

    Comparing Meter and Laboratory Results Your On Call ® Extra Voice Blood Glucose System and laboratory results both report the glucose concentration in the serum or plasma segment of your blood. However, the results may differ somewhat due to normal variation. The Meter results can be affected by factors and conditions that do not affect laboratory results in the same ®...

  • Page 44: Troubleshooting Guide

    Troubleshooting Guide The meter has built-in messages to alert you of problems. When error messages appear, note the error number. Turn off the meter and then follow these instructions. Display Causes Solution Battery may be damaged or Replace battery. not be charged If meter has been exposed to or Meter fails to stored in cold conditions, wait 30...
  • Page 45 Display Causes Solution Temperature has exceeded Move to a cooler environment and the operating temperature of repeat the test. the system Temperature is below the Move to a warmer environment and operating temperature of the repeat the test. system Battery is low but has enough Test results will still be accurate, but power to run 20 more tests replace the battery as soon as possible.

  • Page 46: Specifications

    Specifications Feature Specification Meter Model Number OGM-291 Measurement Range 0.6-33.3 mmol/L (10-600 mg/dL) Plasma-equivalent, calibrated by using YSI (Model 2300 STAT PLUS) Glucose Analyzer Result Calibration reference instrument, which is traceable to NIST reference standard. Sample Fresh capillary whole blood Minimum Sample Size 0.4 μL Test Time...

  • Page 47: Warranty

    Warranty Please complete the warranty card that came with this product and mail it to your dealer to register your purchase. If the meter fails to work for any reason other than obvious abuse within the first five (5) years from purchase, we will replace it with a new meter free of charge. For your records, also write the purchase date of your product here.

  • Page 48: Index Of Symbols

    Index of Symbols Consult instructions for use In vitro diagnostic medical device Temperature limit Contains sufficient for <n> tests Use by Lot Number Manufacturer Authorized representative in the European Community Sterilized using irradiation Control Range Catalogue Number Model Number Serial Number Do not dispose along with household waste Fragile, handle with care This Side Up...

  • Page 49: Index

    Index Averaging Results…………….. Specifications………….…. Battery, Replacing the………... Strip Ejector…………….… 3,30 Carrying Case…………………… Volume……………………. Clearing the Memory………..… Procedure Data Port........3,35 Precautions and Limitations Date Format....... 8,10 Testing Your Blood………… Guidelines......... Quality Control Test………… Hematocrit......... Control Solution…………… Hyperglycemia......16,31 How to Run………………… Hypoglycemia......

Table of Contents