Troubleshooting - Rigol DS1000CA Series Quick Manual

RIGOL

Troubleshooting

1. The screen remains dark (no display) after power on:
(1) Check if the power is correctly connected or if the battery
is correctly installed.
(2) Check if the power switch is really on.
(3) Check if the fuse is burned out. If the fuse needs to be
changed, please return the instrument to the factory and
the RIGOL authorized personnel will change the fuse for
you.
(4) After the above inspection, restart the oscilloscope.
(5) If it still does not work correctly, please contact RIGOL.
2. The signal is sampled but no waveform of the signal is
displayed:
(1) Check if the probe is correctly connected to the signal
connecting wire.
(2) Check if the signal connecting wire is correctly connected
to the BNC (namely channel connector).
(3) Check if the probe is correctly connected to the item under
test.
(4) Check if there are signals generated from the item under
test (you can connect the probe compensation signal to
the problematic channel to determine which has problems,
the channel or the item under test).
(5) Resample the signal.
3. The voltage tested amplitude is ten times higher or
lower than the actual value:
Check whether the attenuation coefficient of the channel
xiv Quick Guide for DS1000CA