Troubleshooting - RoboLabs ROBOJETFLOSS ACB-09-120 Operation Manual

3.5. TROUBLESHOOTING

DISCONNECT THE POWER SUPPLY BEFORE
DIAGNOSTICS AND REPAIR. EMI FILTER MUST BE
DISCHARGED BY CLOSING ALL THE PINS IN THE PLUG!
FAILURE
Machine doesn't turn
on when power switch
is activated.
Motor is spinning, but
the machine doesn't
produce cotton candy.
Low productivity.
Smoke from the
spinning head.
Significant vibration of
the machine.
POSSIBLE CAUSE
No power at the wall
socket.
Power supply cord is
damaged.
Blown fuse
Power regulator is out
of order.
The heating element is
out of order.
Brush unit damage.
Caramel sticking on the
sidewall.
Low voltage from the
outlet.
Sidewall overheating.
Power regulator is out
of order.
Spinning head
imbalance.
COTTON CANDY MACHINE ACB-09-120 rev 11-May-18
REMEDY
Use a tester to check the voltage on all
phases. Provide power in the wall socket.
Use a tester to check the cord for
breakage, replace defective cord.
Use a tester to check the fuse, replace if
necessary.
If voltmeter pointer doesn't move upon
adjustment knob action, then replace the
power regulator.
Use a tester to check the heating element,
replace if necessary.
Check the brush unit. Brushes must fit
closely to the slip rings, without sparking.
Replace the brush unit if necessary.
Clean the sidewall and heating element in
accordance with instructions.
Check the voltage from the outlet or
extension cord. Low voltage is a frequent
cause of low productivity.
Reduce the voltage on the heating element
with adjustment knob.
If the pointer of voltmeter doesn't move
during adjusting, replace the power
regulator.
Fill in the head at least ¾ full with flossugar
and rotate the head manually to spread
sugar evenly.
Check the head for foreign objects.
Check the head for caramel stuck on the
heating element. Clean the sidewall and
heating element in accordance with
instructions.
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