Seagate 77767496 Product Manual page 374

Presales, Technical Support and Customer Service
Presales Support
Our Presales Support staff can help you determine which Seagate products are best suited for your specific
application or computer system.
Technical Support
If you need help installing your drive, consult your system's documentation or contact the dealer's support ser-
vices department for assistance specific to your system. Seagate technical support is also available to assist
you online at support.seagate.com or through one of our technical support service centers. Have your system
configuration information and your drive's "ST" model number available.
SeaTDD™ (+1-405-324-3655) is a telecommunications device for the deaf (TDD). You can send questions or
comments 24 hours daily and exchange messages with a technical support specialist during normal business
hours for the technical support call center in your region.
Warranty Service
Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct
customers should contact their Seagate service center representative for warranty-related issues. Resellers or
end users of drive products should contact their place of purchase or one of the Seagate warranty service cen-
ters for assistance. Have your drive's "ST" model number and serial number available.
Authorized Service Centers
In some countries outside the US, you can contact an Authorized Service Center for service.
USA/Canada/Latin America Support Services
Presales Support
Call Center
Americas
Technical Support
Call Center
Americas
Warranty Service
Call Center
USA, Mexico and
Latin America
Canada
5
Memofix
Brazil
MA Centro de Serviços
1
Hours of operation are 8:00
2
For product-specific phone number
3
Hours of operation are 8:00
4
Hours of operation are 8:30
5
Authorized Service Center
360
Toll-free
1
1-877-271-3285
Toll-free
2
1-800-SEAGATE
Toll-free
4
1-800-468-3472
1-800-636-6349
5
—
. . to 11:45 . . and 1:00
A M A M
. . to 8:00 . ., Monday through Friday (Central time)
A M P M
. . to 12:15 . . and 1:30
A M P M
Direct dial
1
+1-405-324-4730
Direct dial
3
+1-405-324-4700
Direct dial
4
+1-405-324-4720
+1-905-660-4936
+55-21-2509-7267
www.mainformatica.com.br/produtos.htm
. . to 6:00 . ., Monday through Friday (Central time)
P M P M
. . to 5:30 . ., Monday through Friday (Central time)
P M P M
Fibre Channel Interface Manual, Rev. D
FAX
+1-405-324-4704
FAX
+1-405-324-4702
FAX / Internet
+1-405-324-4722
+1-905-660-4951
www.memofix.com
+55-21-2507-6672