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Nokia 7368 ISAM CPE Product Manual

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7368 ISAM CPE A-020W-A Product Guide
Release 05.08.01 | June 2018 | Edition 01
7368 Intelligent Services Access
Manager CPE
A-020W-A WiFi
7368 ISAM CPE A-020W-A Product Guide
3FE-47511-AAAA-TCZZA
Issue: 01
Nokia — Proprietary and confidential
Use pursuant to applicable agreements

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   Summary of Contents for Nokia 7368 ISAM CPE

  • Page 1 7368 ISAM CPE A-020W-A Product Guide Release 05.08.01 | June 2018 | Edition 01 7368 Intelligent Services Access Manager CPE A-020W-A WiFi 7368 ISAM CPE A-020W-A Product Guide 3FE-47511-AAAA-TCZZA Issue: 01 Nokia — Proprietary and confidential Use pursuant to applicable agreements...
  • Page 2 © 2018 Nokia. Contains proprietary/trade secret information which is the property of Nokia and must not be made available to, or copied or used by anyone outside Nokia without its written authorization. Not to be used or disclosed except in accordance with applicable agreements.
  • Page 3: Preface

    (3FE-47157-AAAA-TCZZA). 1.5 Assistance and ordering phone numbers Nokia provides global technical support through regional call centers. Phone numbers for the regional call centers are available at the following URL: http://support.alcatel-lucent.com. If this link does not work, copy and paste it directly into your web browser.
  • Page 4: Nokia Quality Processes

    To download a ZIP file package of the customer documentation Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative. From the Technical Content for drop-down menu, choose the product.
  • Page 5: Special Information

    Individual PDFs of customer documents are also accessible through the Nokia Customer Support website. Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative. From the Technical Content for drop-down menu, choose the product.
  • Page 6: Procedures With Options Or Substeps

    Release 05.08.01 | June 2018 | Edition 01 Preface 7368 ISAM CPE A-020W-A Product Guide 1.9.1 Procedures with options or substeps When there are options in a procedure, they are identified by letters. When there are required substeps in a procedure, they are identified by roman numerals.
  • Page 7: Multiple Pdf Document Search

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Preface 1.10 Multiple PDF document search You can use Adobe Reader Release 6.0 and later to search multiple PDF files for a common term. Adobe Reader displays the results in a single display panel. The results are grouped by PDF file, and you can expand the entry for each file.
  • Page 8 Release 05.08.01 | June 2018 | Edition 01 Preface 7368 ISAM CPE A-020W-A Product Guide 3FE-47511-AAAA-TCZZA Issue: 01...
  • Page 9: Table Of Contents

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Table of contents Preface.....................9 Scope ......................9 Audience......................9 Required knowledge..................9 Acronyms and initialisms ................9 Assistance and ordering phone numbers ............9 Nokia quality processes................10 Safety information..................10 Documents ....................10 Special information ..................11...
  • Page 10 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet ............23 A-020W-A part numbers and identification..........23 A-020W-A general description..............24 5.2.1 TR-069 object support for WiFi parameters ..........26 5.2.2 Independent TR69 session with SaaS ............26 5.2.3...
  • Page 11 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide List of figures ANSI safety guidelines ..............9 Figure 1 A-020W-A sample safety label ..............11 ETSI safety guidelines..............15 Figure 2 A-020W-A sample safety label ..............17 ETSI environmental guidelines ...........21 Figure 3 Recycling/take back/disposal of product symbol ........22...
  • Page 12 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Figure 36 Port Triggering window................84 Figure 37 DDNS window ...................86 Figure 38 NTP window ....................87 Figure 39 UPnP and DLNA window................88 Figure 40 Password window..................90 Figure 41 Device Management window..............91...
  • Page 13 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide List of tables ANSI safety guidelines ..............9 Table 1 Safety labels ....................10 Table 2 Responsible party contact information ............11 ETSI safety guidelines..............15 Table 3 Safety labels ....................16 Table 4 Responsible party contact information ............17...
  • Page 14 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide 3FE-47511-AAAA-TCZZA Issue: 01...
  • Page 15: Ansi Safety Guidelines

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide ANSI safety guidelines 2 ANSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of A-020W-A CPE equipment in the North American or ANSI market.
  • Page 16: Safety-related Labels

    Release 05.08.01 | June 2018 | Edition 01 ANSI safety guidelines 7368 ISAM CPE A-020W-A Product Guide The following is an example of the Caution box. Possibility of service interruption. Caution 1 — Service interruption. Caution 2 — The Caution box indicates that the described activity or situation may, or will, cause service interruption.
  • Page 17: Safety Standards Compliance

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide ANSI safety guidelines Figure 1 A-020W-A sample safety label 2.2 Safety standards compliance This section describes the A-020W-A CPE compliance with North American safety standards. The A-020W-A is compliant with CE, FCC, CB and ETL requirements.
  • Page 18: Energy-related Products Standby And Off Modes Compliance

    2.2.2 Energy-related products standby and off modes compliance Hereby, Nokia declares that the A-020W-A CPE devices are in compliance with the essential requirements and other relevant provisions of Directive 2009/125/EC together with Commission Regulation (EC) No 1275/2008 and Commission Regulation (EC) No 801/2013.
  • Page 19: Fcc Radiation Exposure Statement

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide ANSI safety guidelines 2.2.4 FCC Radiation Exposure Statement This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment...
  • Page 20: Power Supplies

    The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.
  • Page 21: Etsi Safety Guidelines

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide ETSI safety guidelines 3 ETSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of A-020W-A CPE equipment. 3.1 Safety instructions This section describes the safety instructions that are provided in the customer documentation and on the equipment.
  • Page 22: Safety-related Labels

    Release 05.08.01 | June 2018 | Edition 01 ETSI safety guidelines 7368 ISAM CPE A-020W-A Product Guide The following is an example of the Caution box. Possibility of service interruption. Caution 1 — Service interruption. Caution 2 — The Caution box indicates that the described activity or situation may, or will, cause service interruption.
  • Page 23: Safety Standards Compliance

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide ETSI safety guidelines Figure 2 A-020W-A sample safety label 3.2 Safety standards compliance This section describes the device compliance with European safety standards. Changes or modifications to this unit not expressly Warning —...
  • Page 24: Energy-related Products Standby And Off Modes Compliance

    3.2.2 Energy-related products standby and off modes compliance Hereby, Nokia declares that the A-020W-A CPE devices are in compliance with the essential requirements and other relevant provisions of Directive 2009/125/EC together with Commission Regulation (EC) No 1275/2008 and Commission Regulation (EC) No 801/2013.
  • Page 25: Environmental Standard Compliance

    The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.
  • Page 26 Release 05.08.01 | June 2018 | Edition 01 ETSI safety guidelines 7368 ISAM CPE A-020W-A Product Guide 3FE-47511-AAAA-TCZZA Issue: 01...
  • Page 27: Etsi Environmental Guidelines

    Hazardous Substances” (RoHS), restricts the use of lead, mercury, cadmium, hexavalent chromium, and certain flame retardants in electrical and electronic equipment. Nokia products shipped to the EU comply with the EU RoHS Directive. Nokia has implemented a material/substance content management process. The process is described in: Nokia process for ensuring RoHS Compliance (1AA002660031ASZZA).
  • Page 28: End-of-life Collection And Treatment

    European Union. In compliance with legal requirements and contractual agreements, where applicable, Nokia will offer to provide for the collection and treatment of Nokia products bearing the logo shown in Figure at the end of their useful life, or products displaced by Nokia equipment offers.
  • Page 29: 020w-a Unit Data Sheet

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet 5 A-020W-A unit data sheet 5.1 A-020W-A part numbers and identification 5.2 A-020W-A general description 5.3 A-020W-A software and installation feature support 5.4 A-020W-A interfaces and interface capacity...
  • Page 30: A-020w-a General Description

    The A-020W-A CPE has built-in concurrent dual-band WiFi 802.11b/g/n and 802.11ac networking with triple-play capability. A-020W-A devices can be configured using the Nokia WiFi Mobile App, which can be downloaded on both iOS and Android devices. Figure shows the A-020W-A CPE in its stand.
  • Page 31: Figure 4 A-020w-a Cpe

    • 64/128 WEP encryption • WPA, WPA-PSK/TKIP • WPA2, WPA2-PSK/AES • support for multiple SSIDs (private and public instances); contact your Nokia representative for further details. • WPS on/off button • Ethernet-based Point-to-Point (PPPoE) and IP over Ethernet (IPoE) •...
  • Page 32: Object Support For Wifi Parameters

    The prime communication between the Nokia cloud management solution and the A-020W-A CPE is TR-069. To keep the Nokia Home WiFi management independent from the ACS of the carrier, The device can establish an independent TR-069 session with the SaaS.
  • Page 33: A-020w-a Software And Installation Feature Support

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet 5.3 A-020W-A software and installation feature support For information on installing or replacing the A-020W-A CPE, see: • Install a A-020W-A •...
  • Page 34: A-020w-a Leds

    Release 05.08.01 | June 2018 | Edition 01 A-020W-A unit data sheet 7368 ISAM CPE A-020W-A Product Guide Figure 5 A-020W-A physical connections LAN 1 LAN 2 ON/OFF 28230 Table describes the physical connections for A-020W-A CPE devices. Table 7...
  • Page 35: Figure 6 A-020w-a Leds

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet Figure 6 A-020W-A LEDs POWER INTERNET PAIR RESET 28229 Table provides LED descriptions for the A-020W-A CPE. Table 8 A-020W-A LEDs Indicator...
  • Page 36: A-020w-a Detailed Specifications

    Release 05.08.01 | June 2018 | Edition 01 A-020W-A unit data sheet 7368 ISAM CPE A-020W-A Product Guide 5.6 A-020W-A detailed specifications Table lists the physical specifications for the A-020W-A CPE. Table 9 A-020W-A physical specifications Description Specification Width 42.2 mm (1.66 in.) Height 123.22 mm (4.85 in.)
  • Page 37: A-020w-a Standards Compliance

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet Figure 7 Single-residence WiFi CPE with Gigabit Ethernet 3.3V 1.5V Power 1.0V DDR3 Flash Clock UART EEPROM LEDs LEDs Power Regulators 1.6V...
  • Page 38: Wifi Service

    Release 05.08.01 | June 2018 | Edition 01 A-020W-A unit data sheet 7368 ISAM CPE A-020W-A Product Guide 5.9.1 WiFi service A-020W-A CPE devices feature WiFi service as well as data services. WiFi is a wireless networking technology that uses radio waves to provide wireless HSI and network connections.
  • Page 39: Install A A-020w-a

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Install a A-020W-A 6 Install a A-020W-A 6.1 Purpose 6.2 General 6.3 Prerequisites 6.4 Recommended tools 6.5 Safety information 6.6 Procedure 6.1 Purpose This chapter provides the steps to install a A-020W-A CPE.
  • Page 40: Safety Information

    Release 05.08.01 | June 2018 | Edition 01 Install a A-020W-A 7368 ISAM CPE A-020W-A Product Guide 6.5 Safety information Read the following safety information before installing the unit. Hazardous electrical voltages and currents can Danger 1 — cause serious physical harm or death. Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits.
  • Page 41: Procedure

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Install a A-020W-A 6.6 Procedure Use this procedure to install a A-020W-A CPE. Place the unit on a flat surface, such as a desk or shelf.
  • Page 42 Release 05.08.01 | June 2018 | Edition 01 Install a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Connect the power cable to the power connector. Note — Observe the following: • Units must be powered by a Listed or CE approved and marked limited power source power supply with a minimum output rate of 12 V dc, 1 A.
  • Page 43: Replace A A-020w-a

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Replace a A-020W-A 7 Replace a A-020W-A 7.1 Purpose 7.2 General 7.3 Prerequisites 7.4 Recommended tools 7.5 Safety information 7.6 Procedure 7.1 Purpose This chapter provides the steps to replace a A-020W-A CPE.
  • Page 44: Safety Information

    Release 05.08.01 | June 2018 | Edition 01 Replace a A-020W-A 7368 ISAM CPE A-020W-A Product Guide 7.5 Safety information Read the following safety information before replacing the unit. Hazardous electrical voltages and currents can Danger 1 — cause serious physical harm or death. Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits.
  • Page 45: Procedure

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Replace a A-020W-A 7.6 Procedure Use this procedure to replace a A-020W-A CPE. Power down the unit by using the on/off power switch. See Figure for the connections on the A-020W-A CPE.
  • Page 46 Release 05.08.01 | June 2018 | Edition 01 Replace a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Connect the power cable to the power connector. Note — Observe the following: • Units must be powered by a Listed or CE approved and marked limited power source with a minimum output rate of 12 V dc, 1 A.
  • Page 47: Configure A A-020w-a

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A 8 Configure a A-020W-A 8.1 GUI configuration 8.1 GUI configuration Use the procedures below to use the web-based GUI for the A-020W-A CPE.
  • Page 48: Device And Connection Status

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Figure 10 Web login window Caution — If you forget the current username and password, press the reset button for 10s and the default values for the username and password will be recovered at startup.
  • Page 49: Figure 11 Device Information Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A • home networking information • statistics Procedure 7 Device information retrieval Select Status > Device Information from the top-level menu in the Ethernet Gateway window, as shown in Figure 11.
  • Page 50 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Description Device Running Time Amount of time the device has run since last reset in hours, minutes, and seconds (2 of 2) Click Refresh to update the displayed information.
  • Page 51: Figure 12 Lan Status Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 8 LAN status retrieval Select Status > LAN Status from the top-level menu in the Ethernet Gateway window, as shown in Figure 12.
  • Page 52: Table 13 Lan Status Parameters

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 13 LAN status parameters Field Description Wireless Information Wireless Status Indicates whether the wireless is on or off Wireless Channel Wireless channel number...
  • Page 53: Figure 13 Wan Status Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 9 WAN status retrieval Select Status > WAN Status from the top-level menu in the Ethernet Gateway window, as shown in Figure 13.
  • Page 54 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Description WAN Link Status Whether the WAN link is up or down IPv4 Address IPv4 address Netmask Netmask Gateway IPv4 gateway address...
  • Page 55: Figure 14 Wan Status Ipv6 Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 10 WAN status IPv6 retrieval Select Status > WAN Status IPv6 from the top-level menu in the Ethernet Gateway window, as shown in Figure 14.
  • Page 56 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Description IPv6 Gateway IPv6 gateway address Primary DNS Primary Domain Name Server address Second DNS Secondary Domain Name Server address Ethernet Link Status...
  • Page 57: Figure 15 Home Networking Information Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 11 Home networking information retrieval Select Status > Home Networking from the top-level menu in the Ethernet Gateway window, as shown in Figure 15.
  • Page 58 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Description Network Name Name of the wireless network access point Access Point Hexadecimal address of the wireless access point Local Devices Table entry Each entry indicates the status (active or inactive), connection type, device name, IP address, hardware address, and IP address allocation of each connected local device.
  • Page 59: Network Configuration

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Figure 16 Statistics window (LAN port statistics shown) Click Refresh to update the displayed information. STOP. This procedure is complete. 8.1.3 Network configuration The A-020W-A CPE also supports network configuration, including: •...
  • Page 60: Figure 17 Lan Settings Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide • TR-069 • QoS Configuration Procedure 13 LAN configuration Select Network > LAN from the top-level menu in the Ethernet Gateway window, as shown in Figure 17.
  • Page 61 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Field Description DHCP End IP Address Ending DHCP IP address DHCP Lease Time DHCP lease time (in min) Primary DNS Primary domain name server address...
  • Page 62: Figure 18 Lan Ipv6 Network Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 14 LAN IPv6 networking configuration Select Network > LAN_IPv6 from the top-level menu in the Ethernet Gateway window, as shown in Figure 18.
  • Page 63 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Field Description DHCP Start IP Address Enter the starting DHCP IP address. DHCP End IP Address Enter the ending DHCP IP address. Whether the address info Select this check box to enable address information retrieval through DHCP.
  • Page 64: Figure 19 Wan Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 15 WAN networking configuration Select Network > WAN from the top-level menu in the Ethernet Gateway window, as shown in Figure 19.
  • Page 65: Figure 20 Wan Dhcp Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Field Description VLAN PRI Enter the VLAN PRI WAN IP Mode Choose an IP mode from the drop-down menu Manual DNS Enter a DNS (2 of 2) Configure a specific WAN connection.
  • Page 66: Table 20 Wan Dhcp Parameters

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 20 WAN DHCP parameters Field Description WAN Connection List Choose a WAN connection from the drop-down menu DHCP Option 50 persistent Select this checkbox to enable DHCP Option 50...
  • Page 67: Figure 21 Wireless (2.4ghz) Network Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 17 Wireless (2.4GHz) networking configuration Select Network > Wireless (2.4GHz) from the top-level menu in the Ethernet Gateway window, as shown in Figure 21.
  • Page 68 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Description Mode Choose a WiFi mode from the drop-down menu: • auto (b/g/n) • • • • Bandwidth Choose 20 MHz or 40 MHz from the drop-down menu.
  • Page 69: Figure 22 Wireless (5ghz) Network Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Click Save. STOP. This procedure is complete. Procedure 18 Wireless (5GHz) networking configuration Select Network > Wireless (5GHz) from the top-level menu in the Ethernet Gateway window, as shown in Figure 22.
  • Page 70: Table 22 Wireless 5ghz Network Parameters

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table describes the fields in the Wireless 5GHz network window. Table 22 Wireless 5GHz network parameters Field Description Enable Select this check box to enable WiFi...
  • Page 71: Figure 23 Wireless Schedule Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Configure the Wireless connection. If you have enabled and configured WPS, click WPS connect. Click Save. STOP. This procedure is complete. Procedure 19 Wireless scheduling Select Network >...
  • Page 72: Figure 24 Dns Network Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Choose Everyday or Individual Days from the drop-down menu. If you chose Individual Days, select the check boxes for the desired days. The Recurrence Pattern shows the rules created to date.
  • Page 73: Table 23 Dns Network Parameters

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Table describes the fields in the DNS network window. Table 23 DNS network parameters Field Description DNS Proxy Select this check box to enable DNS proxy...
  • Page 74: Figure 25 Tr-069 Network Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 21 TR-069 configuration Select Network > TR-069 from the top-level menu in the Ethernet Gateway window, as shown in Figure 25. Figure 25...
  • Page 75: Figure 26 Qos Config Window (l2)

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Click Save. STOP. This procedure is complete. Procedure 22 QoS configuration Select Network > QoS Config from the top-level menu in the Ethernet Gateway window.
  • Page 76: Figure 27 Qos Config Window (l3)

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Figure 27 QoS Config window (L3) Table describes the fields in the QoS Config window. 3FE-47511-AAAA-TCZZA Issue: 01...
  • Page 77: Security Configuration

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Table 25 QoS Config parameters Field Description Type Choose a QoS service layer type from the drop-down menu, either L2 or L3. Source MAC Enter the source MAC.
  • Page 78: Figure 28 Firewall Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide • parental control • DMZ and ALG • access control Procedure 23 Firewall configuration Select Security > Firewall from the top-level menu in the Ethernet Gateway window, as shown in Figure 28.
  • Page 79: Table 26 Firewall Parameters

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Table describes the fields in the firewall window. Table 26 Firewall parameters Field Description Security level Choose the security level from the drop-down menu: Off, Low, or High...
  • Page 80: Figure 29 Mac Filter Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 24 MAC filter configuration Select Security > MAC Filter from the top-level menu in the Ethernet Gateway window, as shown in Figure 29.
  • Page 81: Table 27 Mac Filter Parameters

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Table 27 MAC filter parameters Field Description Ethernet Interface MAC filter MAC Filter Mode Choose the MAC filter mode from this drop-down menu: Blocked or Allowed...
  • Page 82: Figure 30 Ip Filter Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 25 IP filter configuration Select Security > IP filter from the top-level menu in the Ethernet Gateway window, as shown in Figure 30.
  • Page 83: Figure 31 Url Filter Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Configure the IP filter. Click Add. STOP. This procedure is complete. Procedure 26 URL filter configuration Select Security > URL Filter from the top-level menu in the Ethernet Gateway window, as shown in Figure 31.
  • Page 84: Figure 32 Parental Control Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 29 URL Filter parameters Field Description Enable URL filter Select the check box to enable the URL filter URL filter type Select the radio button for Exclude URL or Include URL...
  • Page 85: Table 30 Parental Control Parameters

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Table describes the fields in the Parental Control window. Table 30 Parental control parameters Field Description Policy Name Enter a name for the parental control policy or choose a policy from the list...
  • Page 86: Figure 33 Dmz And Alg Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 28 DMZ and ALG configuration Select Security > DMZ and ALG from the top-level menu in the Ethernet Gateway window, as shown in Figure 33.
  • Page 87: Figure 34 Access Control Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Click Save DMZ. STOP. This procedure is complete. Procedure 29 Access control configuration This procedure describes how to configure the access control level (ACL).
  • Page 88: Application Configuration

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 32 Access control parameters Field Description Choose a connection from the drop-down menu Trusted Network Enable Click to enable or disable ICMP, Telnet, SSH, HTTP, TR-069,...
  • Page 89: Figure 35 Port Forwarding Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 30 Port forwarding configuration Select Application > Port forwarding from the top-level menu in the Ethernet Gateway window, as shown in Figure 35.
  • Page 90: Figure 36 Port Triggering Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Configure port forwarding. Click Add. STOP. This procedure is complete. Procedure 31 Port triggering Select Application > Port Triggering from the top-level menu in the Ethernet Gateway window, as shown in Figure 36.
  • Page 91 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Field Description Open Port Enter the open port range Triggering Port Enter the triggering port range Expire Time Enter the expiration time in seconds...
  • Page 92: Figure 37 Ddns Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 32 DDNS configuration Select Application > DDNS from the top-level menu in the Ethernet Gateway window, as shown in Figure 37. Figure 37...
  • Page 93: Figure 38 Ntp Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Click Save. STOP. This procedure is complete. Procedure 33 NTP configuration Select Application > NTP from the top-level menu in the Ethernet Gateway window, as shown in Figure 38.
  • Page 94: Maintenance

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 34 UPnP and DLNA configuration Select Application > UPnP and DLNA from the top-level menu in the Ethernet Gateway window, as shown in Figure 39.
  • Page 95 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A • restore factory defaults • diagnostics • Procedure 35 Password configuration A password must adhere to the following password rules: • the password may consist of uppercase letters, lowercase letters, digital numbers, and the following special characters ! # + , - / @ _ : = ] •...
  • Page 96: Figure 40 Password Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide • the first character cannot be a special character • there are not enough character classes Select Maintenance > Password from the top-level menu in the GPON Home Gateway window, as shown in Figure 40.
  • Page 97: Figure 41 Device Management Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 36 Device management Select Maintenance > Device Management from the top-level menu in the Ethernet Gateway window, as shown in Figure 41.
  • Page 98: Figure 42 Backup And Restore Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 37 Backup and Restore Select Maintenance > Backup and Restore from the top-level menu in the Ethernet Gateway window, as shown in Figure 42.
  • Page 99: Figure 43 Firmware Upgrade Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 38 Upgrade firmware Select Maintenance > Firmware Upgrade from the top-level menu in the Ethernet Gateway window, as shown in Figure 43.
  • Page 100: Figure 44 Reboot Device Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 39 Reboot Select Maintenance > Reboot Device from the top-level menu in the Ethernet Gateway window, as shown in Figure 44. Figure 44 Reboot Device window Click Reboot to reboot the A-020W-A CPE.
  • Page 101: Figure 45 Factory Default Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Procedure 40 Restore factory defaults Select Maintenance > Factory Default from the top-level menu in the Ethernet Gateway window, as shown in Figure 45.
  • Page 102: Figure 46 Diagnostics Window

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Procedure 41 Diagnose connections Select Maintenance > Diagnostics from the top-level menu in the Ethernet Gateway window, as shown in Figure 46. Figure 46 Diagnostics window Choose a WAN connection to diagnose from the drop-down menu.
  • Page 103: Figure 47 Log Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Click Cancel to cancel the test. STOP. This procedure is complete. Procedure 42 View log files Select Maintenance > Log from the top-level menu in the Ethernet Gateway window, as shown in Figure 47.
  • Page 104: Rg Troubleshooting Counters

    Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Choose a reading level from the drop-down menu to determine which types of events to display from the log file: • Emergency •...
  • Page 105: Figure 48 Rg Troubleshooting Counters Window

    Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Figure 48 RG Troubleshooting Counters window Table describes the fields in the RG Troubleshooting Counters window. Table 38 RG Troubleshooting Counters parameters Field...
  • Page 106 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Description DS Packet Loss The number of downstream packages lost Internet Status Whether the broadband connections is active (UP) or not (DOWN)
  • Page 107 Release 05.08.01 | June 2018 | Edition 01 Customer document and product support Customer documentation Customer Documentation Welcome Page Technical Support Customer Documentation Technical Support Documentation feedback Customer Documentation Feedback...
  • Page 108 Release 05.08.01 | June 2018 | Edition 01 Copyright 2018 Nokia. 3FE-47511-AAAA-TCZZA...

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