Siqura XCU Series User Manual

Siqura XCU Series User Manual

Rugged and reliable ip cameras for challenging environments

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XCU Series
Firmware version 2.19
Rugged and reliable IP cameras for challenging environments

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Summary of Contents for Siqura XCU Series

  • Page 1 XCU Series Firmware version 2.19 Rugged and reliable IP cameras for challenging environments...
  • Page 2 Any brand names mentioned in this manual are registered trademarks of their respective owners. Liability Siqura accepts no liability for claims from third parties arising from improper use other than that stated in this manual. Although considerable care has been taken to ensure a correct and suitably comprehensive description of all relevant product components, this manual may nonetheless contain errors and inaccuracies.
  • Page 3: Table Of Contents

    Contents ABOUT THIS MANUAL ..........................5 OVERVIEW ............................... 6 ..............................6 EATURES .............................. 6 ESCRIPTION GET ACCESS TO THE UNIT ......................... 7 ........................7 ET ACCESS VIA WEB BROWSER ......................... 7 ET ACCESS VIA EVICE ANAGER P ..........................8 ET ACCESS VIA ............................
  • Page 4 Contents 9.2.1 Network ............................40 9.2.2 Services ............................. 41 ............................42 ATE AND ..............................43 ECURITY ..........................45 ANAGEMENT SNMP ..............................46 ..............................47 EATER DIAGNOSTICS ............................48 10.1 ..............................48 OGGING ANALYTICS ............................. 49 11.1 .............................. 49 AMPERING 11.2 ..........................
  • Page 5: About This Manual

    About this manual What's in this manual This is version 2 of the user manual for the XCU Series. This document describes: How to get access to the unit  How to communicate with the unit  How to operate the unit ...
  • Page 6: Overview

     Description The XCU Series is designed to operate in harsh and aggressive environments. Typical applications are found in the heavy industry, in traffic, tunnels, waterways, waste treatment and even in corrosive environments like the marine. The XCU Fusion combines a full-HD ultra-low light imager with an uncooled thermal imager for both day and night vision, while the XCU Compact can be fitted with either the low-light imager or a thermal imager.
  • Page 7: Get Access To The Unit

    Install Device Manager Download the latest version of Device Manager at http://siqura.com. Double-click the setup file. Follow the installation steps to install the software.
  • Page 8: Get Access Via Upnp

    Get access to the unit Get access via UPnP Universal Plug and Play (UPnP) support is enabled by default on the unit. With the UPnP service enabled in Windows, you can get access to the unit from Windows Explorer. Connect to the unit via UPnP In Windows Explorer, open the folder.
  • Page 9: Use The Web Interface

    (Show help) in the Title bar of the page. The Embedded Help topics offer generic Help information for a range of Siqura products. Note: Whether or not a described feature, mode or setting is available on the unit at hand depends on the model you purchased.
  • Page 10: Live Stream

    Live Stream Functions available on the Live Stream page are model-based. View and record live video  Take snapshots  Turn on the washer and wiper  Pan and tilt the camera  Adjust the zoom, focus and iris  Layout The Live Stream page is taken up entirely by the preview pane.
  • Page 11 Live Stream Use the wiper Clicking Wiper on activates the wiper function on the unit. The wiper remains active until you click Wiper off or until the time-out period (default: 5 s) expires. Use the washer Clicking Wash starts a washer sequence. The camera temporarily moves to the position required for the washer function and then returns to its previous position.
  • Page 12 Live Stream Adjust zoom, focus, and iris To zoom the camera or adjust the focus and iris, use the sliders in the lower-left corner for manual adjustment. Drag the slider to the left or right and watch the preview until you achieve the desired effect.
  • Page 13: Camera

    Camera In This Chapter Camera Management ............13 Image Settings ..............14 Thermal Settings ............... 20 Overlays ................23 Streaming Profiles .............. 26 PTZ .................. 28 Privacy Mask ..............30 Camera Management Camera Management is where you can give the camera a name, change the aspect ratio, set the video output mode, and turn on mirrored horizontal view, mirrored vertical view and digital zoom.
  • Page 14: Image Settings

    Camera Mirror vertical This function flips the image vertically to create a mirrored effect. Digital zoom Availability of this feature depends on the model at hand. Note: Digital zoom makes it possible to zoom further in digitally on the image when the camera has reached the full optical zoom level.
  • Page 15: Exposure

    Camera Delete a profile Note that a profile that you delete cannot be retrieved! Important: In the Profile section, click Select profile(s) to delete In the user section of the Profile list, select the check box of the profile that you want to delete.
  • Page 16 Camera Manual shutter Use this list to adjust the shutter speed. Decreasing this value causes the camera sensor to pick up less light, but reduces motion blur. Actual iris Shows the actual aperture size of the lens (iris) with the selected exposure mode. Manual iris Use this slider to adjust the iris.
  • Page 17: Zoom/Focus

    Camera Wide dynamic range level Use this function to adjust the level of WDR compensation. Backlight compensation Backlight compensation (BLC) brings more detail to the dark areas of an object when a strong light source shining on it from behind makes it too dark to be seen clearly. To prevent the object from appearing as a silhouette, the exposure of the entire image is adjusted to achieve a usable light level for the object in the foreground.
  • Page 18 Camera Light source Colour temperature in °K Cloudy sky 6000 to 8000 Noon sun and clear sky 6500 Household lighting 2500 to 3000 75 W Light bulb 2820 Candle flame 1200 to 1500 White balance A variety of white balance modes is available to correct the colour of different types of light. When you select a mode, the effect of the setting is visible in the preview and the Actual white balance blue and Actual white balance red values (unavailable in Manual mode) are also updated.
  • Page 19: Day/Night

    Camera White balance red Adjusts the white balance red level. Adjust white balance Sets the white balance to the optimal white balance currently calculated by the camera. 6.2.4 Day/Night Availability of this feature depends on the model at hand. Note: An infrared (IR) cut-filter can be removed from the image path for increased sensitivity in low-light environments.
  • Page 20: Enhancement

    Camera Use this function to enhance the colours in the video images if they do not look natural. 6.2.6 Enhancement Settings on this page vary from model to model. Note: Stabilizer The camera system can provide image stabilisation to compensate for small amounts of camera shake.
  • Page 21: Color Palette

    Camera 6.3.1 Color palette Palette Use the Palette list to select a colour palette which will map temperatures to colours. 6.3.2 Isotherm The Isotherm tab is available on models which support hotspot detection and flare stack monitoring. Temperature ranges In Isotherm mode, the mapping of temperatures to the colour palette is divided into four ranges. The boundaries of these ranges are specified by Lower threshold, Middle threshold, and Upper threshold values.
  • Page 22: Radiometry

    Camera Max AGC gain Use the Max AGC gain slider to optimise the signal level and brighten video images to compensate for low-contrast conditions. Note that a high AGC gain level can introduce noise into the picture. AGC region The AGC region defines the part of the scene to be used as a basis for calculating AGC adjustment.
  • Page 23: Overlays

    Camera Notation Description τ Atmospheric transmission (transmission coefficient of the atmosphere between the scene and the camera) Atmospheric temperature Background temperature (reflected by the scene) Scene temperature scene W(T) Radiated flux (in units of counts) as function of the temperature of the radiating object.
  • Page 24 Camera Add a text overlay You can add up to three text overlays. In the toolbar, click Add text overlay A shape with a green border is added to the preview. Click the shape to open the shape settings. Type your custom text in the text box located in the Selected shape section. - or - Click the button to the left of the text box, and then select a predefined entry.
  • Page 25 Camera Show and hide blobs You can show or hide blobs, i.e. lines, around detected objects. In the toolbar, click Show blobs Lines will be shown around all objects that exceed the temperature threshold set in the Thermal settings page. Click to hide the blobs again.
  • Page 26 Camera to locate and select the file. Click to select file The unit supports .GIF and .JPG files. Click Upload Delete an image Click the which expands Image Management. arrow Click Select image to delete Click the image you wish to delete. Click Delete Streaming Profiles...
  • Page 27 Camera To rename the profile, type a descriptive name into the box. Name Delete a custom profile Custom streaming profiles can be deleted (unlike factory-set profiles). In the list, select the profile to be deleted. Profile Click Delete In the information bar, click to confirm this action.
  • Page 28: Streaming Profiles Ptz

    Camera With traffic shaping set to Off, the stream is transmitted with minimum latency but with  bursty network traffic. With traffic shaping set to Low, Medium or High, the network traffic is more evenly spread  out in time, but the latency will increase. Parameter value combinations When you create a custom streaming profile, set sensible combinations of Frame rate, GOP size, Maximum bit rate, Maximum long term bit rate, Maximum quality, and Resolution.
  • Page 29 Camera Rename a preset A preset is automatically saved as "PTZ preset #" followed by the preset number. You may want to give it a more descriptive name for easier identification. In the column, click the current name. Preset name Type the new name.
  • Page 30: Privacy Mask

    Camera Word length Determines the number of bits that is transferred in a single operation. Stop bits Indicates the end of a data character to enable the receiver to resynchronise with the stream. Parity mode Enables the sending of an extra bit with each data character for error detection purposes. Wire mode The RX-4xx interface type on the data connector is set in software.
  • Page 31: Event

    Event On the Event pages, you can define how the unit is to handle incoming events. In This Chapter Event Management ............31 Connection Monitor ............31 Digital I/O ................. 32 FTP Push ................33 Event Management On the Event Management page, you can link actions to specific events. Once the event occurs, it triggers the selected action automatically.
  • Page 32: Digital I/O

    Event Steps Setting up the unit to record video to the SD card when a ping request times out without a response involves the following steps: On the Recording page, check the SD card status.  On the Event Management page, add a "Connection # lost" trigger and link a "Start ...
  • Page 33: Ftp Push

    Event Link an action to a digital I/O event On the Event Management page, you can add events triggered by "I/O # closed" and define actions to be taken when such events occur. FTP Push On the Event Management page, events can be set to trigger an FTP push. When such an event occurs, the unit posts a camera image on one or two FTP servers.
  • Page 34: Recording

    Recording The unit provides edge recording and NAS recording. The edge recording function makes it possible to record and store video locally - that is, on the microSD card inside the unit -, or on an external NAS server. From the Edge Recording page, the clips can be downloaded for further processing.
  • Page 35: Sd Card

    Recording A lost connection to an NVR or VMS  Camera tampering  A closed I/O contact  Image quality issues  If you set connection loss as a trigger you need to set up the Connection Monitor to monitor Note: the connection.
  • Page 36: Nas Recording

    Recording SD card usage We advise to use high-grade, highly-durable microSD cards. Note that microSD cards are limited to the number of write cycles ranging from 200 (off-the-shelf TLC NAND) to 100.000 (industrial SLC NAND). Intensive usage will eventually wear out the card. The number of write cycles times the capacity of the microSD card gives you the total amount of data that can be written to the card in its life time.
  • Page 37 Recording User name In the box, type the user name to be used to connect to the NAS server (only User name applicable for SMB/CIFS). Password In the box, type the password to be used to connect to the NAS server (only applicable Password for SMB/CIFS).
  • Page 38: Device

    Device Users with an Administrator or Operator account have access to the Device pages. They can configure the device, network, date and time, security, and SNMP settings. Administrators can also manage user accounts. In This Chapter Device Management ............38 Network ................
  • Page 39 Sensor information items The sensor information identifies the optical and/or thermal sensor(s) integrated in the unit. You may be asked to provide this information when you contact Siqura technical support. Uptime The time elapsed since the camera system became operational.
  • Page 40: Network

    A DHCP server is found and an IP address is assigned from its pool of addresses.  The unit can then be found with Device Manager - a software tool available for download at http://siqura.com. You can use this tool to connect to the web interface of the unit. No DHCP server is found. ...
  • Page 41: Services

    Device MTU size This value is set to 1500 (Ethernet) by default. Maximum Transmission Unit (MTU) is the maximum size (in bytes) of an IP packet that can be transmitted over the network without dividing it into pieces. You can use the (default) values on the list or type a custom value. An MTU size that you specify here must be supported on the other side of the link.
  • Page 42: Date And Time

    Device Select this check box if you need to establish MX connections. MX/IP is a proprietary UDP protocol used to communicate with Siqura equipment over a network connection. UPnP If enabled, UPnP (Universal Plug and Play) allows the unit to advertise its presence and services to control points on the network.
  • Page 43: Security

    Device Country DST begins DST ends 2:00 AM local time, second 2:00 AM local time, first Sunday in March Sunday in November Use a time server We strongly recommend that you use a time server. Without a time server, the real-time clock will deviate from the actual time after a few days.
  • Page 44 Device Certificates To implement HTTPS on the unit, you need to install an HTTPS certificate. You can use a self-signed certificate or one created by a Certificate Authority (CA). CA-issued certificates provide a higher level of security and inspire more trust than self-signed certificates. Self-signed certificates are often installed for test purposes or as a temporary solution until a CA-issued certificate has been obtained.
  • Page 45 Device At the top of the page, activate HTTPS by selecting Certificate required Refresh the page. Log on to the unit. Your browser is now using a secure connection to communicate with the unit. User Management Initial setup Out of the box, the unit is freely accessible - that is, when you connect to the web server you are not prompted to log on.
  • Page 46: User Management Snmp

    A trap is sent when bad image quality or camera tampering is detected and another one when the situation returns to normal. Required MIB files can be downloaded at http://siqura.com. System information This section shows the network/device data specifically made available to the SNMP manager for making the device, its location and service manager(s) traceable.
  • Page 47: Heater

    Device Version, IP Address, and Port are required fields. Note: In the box, if desired, type an alternative destination IP address. Alternate IP Address In the box, if desired, type an alternative destination port number. Alternate Port If desired, select to activate Enable Authentication trap...
  • Page 48: Diagnostics

    Diagnostics The Logging page can assist you when you need to troubleshoot encountered issues. In This Chapter Logging ................48 10.1 Logging The unit includes logging functionality which can be used for diagnostic purposes. Download a log file To view the logfile of the unit, you need to download it to your computer. Click Download log file In your download folder, click system.log.
  • Page 49: Analytics

    Analytics Video analytics can monitor the video images and - depending on the model purchased - raise alerts triggered by tampering, motion detection, image quality issues, hotspot detection or flare stack monitoring. In This Chapter Tampering ................ 49 Motion Detection ..............50 Quality Monitor ..............
  • Page 50: Motion Detection

    Analytics Link an action to a tampering event On the Event Management page, you can link actions to tampering events. Delete a reference image In the upper-right corner, click Show reference images Point to the image to be deleted. Click the button.
  • Page 51: Detector

    Analytics Examples of detectable occurrences The camera is in focus during sunny days, but out of focus in low light situations.  The initial daytime camera position seemed OK, but streetlights and spot lights affect the image  during nighttime. The lens has got dirty.
  • Page 52 Analytics Button Function Add new tripwire Remove the selected zone Add new ignore line Add/Remove perspective Add/Remove minimum object size Edit zone nodes Add a zone Use this button to overlay a detection zone shape over the preview. Up to two zones can be added. On the page, select the detection mode.
  • Page 53: Hot Spot Detection

    Analytics (Optional) Add a perspective shape (see below). (Optional) Add a minimum object size shape (see below). (Optional) In the Settings section, set the glue events within time (see below). Add an ignore line Use this button to overlay an ignore line shape over the preview. Up to one line can be added. In the toolbar, click Add new ignore line The ignore line appears as an overlay over the video.
  • Page 54: Flare Stack Monitoring

    Analytics Add a zone Using the toolbar in the Settings section, you can add Hotspot detection zones to the preview. Up to two zones can be added. In the toolbar, click Add new zone The zone appears as an overlay over the video. You can position and resize it. Position your mouse pointer on the zone.
  • Page 55: License Plate Recognition

    Analytics Resize an area The three areas can be resized to adjust the alarm levels. Click the area that you want to resize. A dashed outline with a single (white) resizing handle appears. To adjust the size, drag the resizing handle up/down. The adjacent area will adapt accordingly, if necessary.
  • Page 56 Analytics Function Add region of interest Remove region of interest Edit ROI nodes If you do not need a region of interest, you can skip the following steps. In that case, the entire field of view becomes the region of interest. In the toolbar, click Add region of interest Drag the mouse pointer across the preview to draw the region of interest.
  • Page 57 Analytics Value: between 0 and 90. Min. contrast Indicates the minimum contrast level of the license plate image for the camera to read the license plate. Value: between 0 and 100. Min. detections Indicates the minimum number of identical detections of a license plate for the camera to read the license plate.
  • Page 58: Advanced

    Advanced Under the Advanced menu, you find the Direct Streaming page. We recommend that you have in-depth understanding of the Advanced settings and their Important: values before you make any changes. If in doubt, do not change the default values. In This Chapter Direct Streaming..............
  • Page 59: Data

    Advanced , type the destination port number. Port Default: 50010. Use even numbers only. Select Enable Download SDP Use the Download SDP button to download a Session Description Protocol (SDP) file from the unit. SDP files contain streaming media initialisation parameters and properties. An SDP file does not deliver media itself but through file association the media stream can be opened in media players such as QuickTime and VLC.
  • Page 60: Audio

    Advanced 12.3 Audio Input select Settings: Line, Microphone Profile Preset combinations of settings. PCM 16bit: uncompressed 16-bit audio, sample rate 48 kHz  PCM 24bit: uncompressed 24-bit audio, sample rate 48 kHz  G.711 A-law: mainly used in Europe and Australia ...
  • Page 61: Troubleshooting

    Troubleshooting If you experience problems with your unit the following sections may help you to identify and resolve underlying causes. In This Chapter Date and time issues ............61 FTP issues ................. 61 Logon issues ..............61 Network issues ..............61 Upgrade issues ..............
  • Page 62: Upgrade Issues

    DHCP is disabled by default on the unit. It has a factory-set IP address in the 10.x.x.x range. Install Device Manager, a software tool available for download at http://siqura.com, on Solution: the browsing PC. Scan the network with Device Manager. If the unit is not detected, set the network adapter of the PC to the factory-set subnet of the unit.
  • Page 63: Video Issues

    Troubleshooting : Prevent a loss of connection or a reboot during the upgrade procedure. Do not leave the Solution Device Management page or close your browser. 13.6 Video issues Corrupted video stream, visible smears or stuttering video Not all data is received by the receiver due to network congestion. Cause: Make sure there is enough bandwidth available in the network for the stream to be Solution:...
  • Page 64: Acknowledgements

    Acknowledgements Our units use the following Open Source Components / Libraries: Component/Library Linux Kernel 2.6 - licensed under the GNU https://www.kernel.org/  General Public License (GPL), version 2 alsa-lib - licensed under the GNU Lesser Public https://www.kernel.org/  License (LGPL), version 2.1 alsa-utils –...

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