General Trouble Shooting And Tools Required - ultracomfort UC214 Service Manual

Problem: 1
Chair is in the lift position and will not descend, or chair is in the recline position and will not lift.
Solution:
If the chair is stuck in the lift position, press the down button; if the chair is stuck in the recline
position, press the up button. While pressing the appropriate button, listen to hear if the motor is
running.
Ensure LED lights are on. (Refer to "Trouble Shooting with Smart Tek®" on page 34).
Problem 2
If you don't hear the motor running, follow these steps.
A) Check to see if the chair is securely plugged in.
B) See if the outlet is activated by a wall switch.
C) Try plugging the chair into a different outlet. (Sometimes the socket is worn and will not
handle the amps needed for operation.)
D) Check wiring on both power cord for motor and switch cord for breakage or fraying.
E) Plug the new hand control into motor or into extension and try for chair response.
F) If still no response, see "Trouble Shooting with Smart Tek®" on page 34.
Problem 3
If you hear the motor running, but the chair won't move or partially moves, check for the following:
A) Inspect lift frame for possible breakage.
B) Inspect push tube or gear casing for breakage.
C) Gears may be stripped inside the motor assembly.
D) Push tube may be stripped or the fork head may be broken.
Tools Required:
The following tools are needed to service UltraComfort power lift and power recline chairs.
• # 8, 9 or 10 flat head screw driver
• P2 & P3 Phillips head screw driver
• T30 torx bit
• Wired or wireless drill
Note: Driver bits can be used to speed up the repair process.
If servicing a lift chair with the StellarComfort mechanism, you will also need:
• 7/16 & 3/8 ratchet wrench
• Chair stand
• Spare hair pins
• Zip ties
• 7/16 box head wrench
• 3/8 box head wrench
• 1/2 box head wrench
• Needle nose pliers
• 5/32 Allen wrench
General Trouble Shooting
• Volt meter
• Clippers or scissors
• Retracto knife
• Spare rags
• Large vice grip
• White lithium grease or Zep 2000
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