ultracomfort Leisure UC211 Service Manual

ultracomfort Leisure UC211 Service Manual

Power lift & recline chair and power recline only chair

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http://waterheatertimer.org/pdf
SERVICE GUIDE

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Summary of Contents for ultracomfort Leisure UC211

  • Page 1 http://waterheatertimer.org/pdf SERVICE GUIDE...
  • Page 2: Table Of Contents

    REVA_040412 Table of Contents About the Lift Chair Service Guide…………………………………………………………….2 Lift Chair Components………………………………………………………………………..2-4 General Trouble Shooting....................5 Tools Required........................5 Models Quick Reference………………………………………………………………………..6 Replacement Instructions...………………………………………………………………7-14 Smart Tek Hand Control………………………………………………………………………..7 Hand Control Extension Wire....................7 Back Assembly…………………………………………………………………………………..8 Control Box……………………………………………………………………………………….8 Lift Motor………………………………………………………………………………………….8 Lift Frame…………………………………………………………………………………………9 Arm Assembly……………………………………………………………………………..9-10 Scissor Mechanism………………………………………………………………………...11-12 Recline Bar..…………………………………………………………………………………..12 Seat Assembly……………………………………………………………………………...13-14...
  • Page 3: About The Lift Chair Service Guide

    REVA_040412 About the Lift Chair Service Guide This service guide provides you with the information necessary to repair the UltraComfort 3-position, 2-position, and Stellar recline lift chairs. The troubleshooting scenarios in this manual consist of procedures that enable you to systematically trace and correct faults in the system, replacement procedures, and exploded views of available parts.
  • Page 4 REVA_040412 Component: Extension Wire Location: Between the lift frame and the chair frame. Function: Provides connection from the hand control to the motor or control box. Connections: From the quick disconnect in the pocket to the motor or control box. Failure Signs: Chair will not lift/recline.
  • Page 5 Serviceable: Must be replaced. Battery Back Up System 1. Batteries should be replaced after one use. 2. Batteries should be changed yearly. For a complete explanation of the battery back up system, refer to the UltraComfort owner’s manual.
  • Page 6: General Trouble Shooting

    REVA_040412 General Trouble Shooting Problem: 1 Chair is in the lift position and will not descend, or chair is in the recline position and will not lift. Solution: If the chair is stuck in the lift position, press the down button; if the chair is stuck in the recline position, press the up button.
  • Page 7: Models Quick Reference

    REVA_040412 Models Quick Reference Lift Hand Recline Model Series Size Motor Transformer Frame Control Mechanism UC211 Leisure Medium LM5000C Single Standard US UC 2 Button 2 way UC320 Leisure Medium LM5100 Single Standard US UC 2 Button 3 way UC330 Leisure Large LM5120...
  • Page 8: Replacement Instructions

    REVA_040412 Replacement Instructions Smart Tek Hand Control Replacement Tools Needed: None Unplug the transformer from the wall outlet. 2. Unplug the motor power cable. 3. Reach down into the pocket until you feel the disconnect latch on the extension cable. 4.
  • Page 9: Back Assembly

    REVA_040412 Back Assembly Replacement (500-lb. and 3-position) Tools needed: 7/16 inch socket wrench 1. Press the Up Button on the hand control until the footrest is about parallel to the floor. Unplug the transformer from the wall outlet. 3. Using the 7/16 inch socket wrench, remove the two (2) flange lock nuts located on both sides of the back.
  • Page 10: Lift Frame

    REVA_040412 Lift Frame Replacement Tools needed: Needle nose pliers, T30 Torx screw bit, wire cutters, replacement zip ties, and a chair stand. Unplug the transformer from the wall outlet. 2. Unplug the battery backup cable from the transformer. 3. Gently push the chair over onto the footrest, turn it upside down or, gently push it over onto its side, opposite of the hand control.
  • Page 11: Arm Assembly

    REVA_040412 7. Use a Phillips screwdriver to remove the wire clamp used to secure the extension cable to the bottom of the armrests. Make sure you save the clamp and screw. 8. Remove a few staples on the arm assembly to allow the extension wire to be pulled out through the fabric pocket.
  • Page 12 REVA_040412 5. Put one hand on the back of the extension wire plug base and one on the hand control plug base and pull the two pieces apart. 6. Gently push the chair over onto the footrest, turn it upside down or, gently push it over onto its side, opposite of the hand control.
  • Page 13: Recline Bar

    REVA_040412 Recline Bar Replacement Tools needed: Needle nose pliers, P2 Phillips screwdriver, T30 screw bit, wire cutters, zip ties, 3/8 inch socket, a stool or stand for placing the chair upside down. Unplug the transformer from the wall outlet. 2. Unplug the battery backup cable from the transformer. 3.
  • Page 14: Seat Assembly

    REVA_040412 Seat Assembly Replacement Tools needed: Needle nose pliers, P2 Phillips screwdriver, T30 screw bit, wire cutters, zip ties, 3/8 inch socket, a stool or stand for placing the chair upside down. Unplug the transformer from the wall outlet. 2. Unplug the battery backup cable from the transformer. 3.
  • Page 15: Recline Straps

    REVA_040412 27. Plug the motor(s), hand control extension, and battery backup into the control box. 28. Plug the battery backup back into the transformer. 29. Plug the transformer back into the wall outlet and test. Recline Straps Tools needed: Needle nose pliers, zip ties, and a chair stand. Unplug the transformer from the wall outlet.
  • Page 16: Scissor Mechanism Parts

    REVA_040412 SCISSOR MECHANISM PARTS Component Description RM621 3-Way Recliner Mechs RM8300 2-Way Recliner Mechs RM620 Stellar Comfort Mechs We do recommend both sides be replaced. RM8300 RM621 RM620...
  • Page 17: Electrical Systems

    REVA_040412 SINGLE MOTOR ELECTRICAL SETUP LED Light DC Power REF # PART NUMBER DESCRIPTION QTY. ZKUC-20 Hand Wand, Standard 2 Button Ultra Comfort ZKUC-10 Hand Wand, Standard 2 Button Ultra Comfort ZKUC-20-EXT Hand Control Extension 62” Long ZKUC-10-EXT Hand Control Extension 62” Long GM1500-LM Motor Chair Led Non Transformer GM1501-A...
  • Page 18: Dual Motor

    REVA_040412 DUAL MOTOR ELECTRICAL SETUP LED Light DC Power REF # PART NUMBER DESCRIPTION QTY. ZKUC-20 Hand Wand, Standard 2 Button Ultra Comfort ZKUC-10 Hand Wand, Standard 2 Button Ultra Comfort ZKUC-20-EXT Hand Control Extension 62” Long ZKUC-10-EXT Hand Control Extension 62” Long GMOKI-28W Okin 26-28 Wide Motor GMOKI-CB...
  • Page 19: Heat And Massage

    REVA_040412 HEAT and MASSAGE ELECTRICAL SETUP HV3000 COMPLETE RELAXOR DHV SYSTEM LED Light DC Power REF # PART NUMBER DESCRIPTION QTY. ZKUC-20 Hand Wand, Standard 2 Button Ultra Comfort ZKUC-10 Hand Wand, Standard 2 Button Ultra Comfort ZKUC-20-EXT Hand Control Extension 62” Long ZKUC-10-EXT Hand Control Extension 62”...
  • Page 20: Stellar Comfort

    REVA_040412 STELLAR COMFORT ELECTRICAL SETUP HV3000 COMPLETE RELAXOR DHV SYSTEM LED Light DC Power REF # PART NUMBER DESCRIPTION QTY. HV3004 Massage Unit Assembly, Seat HV3004B Massage Unit Assembly, Back HV3003 Heat Pad ZKAD-1 Hand Wand Auto Drive for Lift Chairs HV3005 Control Box HV3001-UC...
  • Page 21: Uc480 Heat And Massage

    REVA_040412 HEAT and MASSAGE ELECTRICAL SETUP HV4101-HC Phono Plug Phono Plug Quick Disconnect HV4101- JBOX HV4101-EXT 9-Pin Plug w/lock 5-Pin Plug REF # PART NUMBER DESCRIPTION QTY. HV4101-HC Hand Wand, Heat and Massage and Lift HV4101-VIB Massage Back HV4101-PAD Heat Unit HV4101-JBOX Junction Box HV4101-EXT...
  • Page 22 REVA_040412 HEAT and MASSAGE ELECTRICAL SETUP 5-Pin Plug REF # PART NUMBER DESCRIPTION QTY. HV4001 Hand Wand, Heat and Massage and Lift HV4004B Massage Back HV4003 Heat Unit GM1500-LM Motor Chair Led Non Transformer GM1501-A Motor Chair Transformer GM1501-APUS Transformer Cord Smart Tek System Model: UC480 only.
  • Page 23: Trouble Shooting With Smart Tek

    REVA_040412 Trouble Shooting with Smart Tek Models: UC211, UC320, UC330, UC540-SAA, UC540-M, UC540-L, UC480, UC660, UC770, UC550-S, UC550-M, UC550-L, UC552, UC556, UC551-S, UC551-M, UC551-L, UC553, UC557 Problem: Solution: Chair doesn't work, both LED lights are off. 1. Check right angle plug is connected to the transformer. 2.
  • Page 24: Lift Frames

    REVA_040412 LM5000C LIFT FRAME ASSEMBLY LM-RS5100 LM5000C Used for Models: UC211 See parts list for specific parts model.
  • Page 25 REVA_040412 LM5000C LIFT MOTOR LM-RS5100 See parts list for specific h a n d c o n t r o l p a r t n u m b e r . GM1500-LM...
  • Page 26 REVA_040412 LM5000C LIFT FRAME PARTS LIST Qty. Per Part Number Description Unit BB5003 Washer, 380 x 750 x 062 Nylon BB5512 Pin, 3/8 x 1 5/8 Zinc Clevis BB5514 Pin, Hitch BB5515 Cap, 1" Square End Chair BB5518 Tywrap, 8" Black BB5530 Leg Leveler 5/16 X 1 BB5531...
  • Page 27: Lm5100

    REVA_040412 LM-RS5100 RB5100-M-1 LM5100 For use in models U C 3 2 0 , U C 5 4 0 - S A A , U C 5 4 0 - M , U C 4 8 0 , U C 6 6 0 , U C 5 5 0 - S , U C 5 5 0 - M , U C 5 5 2 See parts list for specific parts model.
  • Page 28 REVA_040412 LM5100 LIFT MOTOR LM-RS5100 See parts list for specific h a n d c o n t r o l p a r t n u m b e r . GM1500-LM...
  • Page 29 REVA_040412 LM5100 LIFT FRAME PARTS LIST Qty. Per Part Number Description Unit BB5003 Washer, 380 x 750 x 062 Nylon BB5512 Pin, 3/8 x 1 5/8 Zinc Clevis BB5514 Pin, Hitch BB5515 Cap, 1" Square End Chair BB5518 Tywrap, 8" Black BB5530 Leg Leveler 5/16 X 1 BB5531...
  • Page 30 REVA_040412 LM-RS5100 RB5100-L-1 For use in models U C 3 3 0 , U C 5 4 0 - L , U C 7 7 0 , U C 5 5 0 - L , U C 5 5 6 See parts list for specific parts model.
  • Page 31 REVA_040412 LM-RS5100 See parts list for specific h a n d c o n t r o l p a r t n u m b e r . GM1500-LM...
  • Page 32: Lm5120

    REVA_040412 LM5120 LIFT FRAME PARTS LIST Qty. Per Part Number Description Unit BB5003 Washer, 380 x 750 x 062 Nylon BB5512 Pin, 3/8 x 1 5/8 Zinc Clevis BB5514 Pin, Hitch BB5515 Cap, 1" Square End Chair BB5518 Tywrap, 8" Black BB5530 Leg Leveler 5/16 X 1 BB5531...
  • Page 33 REVA_040412 RB6111-1 LM-RS5100 For use in models U C 5 4 0 M - 2 6 See parts list for specific parts model.
  • Page 34 REVA_040412 See parts list for specific h a n d c o n t r o l p a r t n u m b e r . LM-RS5100 Transformer GM1501-A GM1502-L GM1501-APUS...
  • Page 35: Lm6111

    REVA_040412 LM6111 LIFT FRAME PARTS LIST Qty. Per Part Number Description Unit BB5003 Washer, 380 x 750 x 062 Nylon BB5512 Pin, 3/8 x 1 5/8 Zinc Clevis BB5514 Pin, Hitch BB5515 Cap, 1" Square End Chair BB5518 Tywrap, 8" Black BB5530 Leg Leveler 5/16 X 1 BB5531...
  • Page 36: Lm5200M-Ro

    REVA_040412 LM5200M-RO (Recline Only) FRAME BB5514 LM-RS5100 RO51001- ASSY BB5567 BB5515 For use in models U C 5 5 1 - S , U C 5 5 1 - M , U C 5 5 1 - L , U C 5 5 3 , U C 5 5 7 See parts list for specific parts model.
  • Page 37 REVA_040412 LM5200M-RO (Recline Only) MOTOR ZKAD-RC ZK1100-EXT LM-RS5100 BB5514 BB5514 GM1500-RM BB5531 BB5512 LM5200M-RO Whole Frame...
  • Page 38: Lift Frames

    REVA_040412 LM5200M-RO FRAME PARTS LIST Qty. Per Part Number Description Unit BB5003 Washer, 380 x 750 x 062 Nylon BB5512 Pin, 3/8 x 1 5/8 Zinc Clevis BB5514 Pin, Hitch BB5515 Cap, 1" Square End Chair BB5518 Tywrap, 8" Black BB5530 Leg Leveler 5/16 X 1 BB5531...
  • Page 39: Stellar Comfort Recline Mechanism

    REVA_040412 Stellar Comfort Recline Mechanism BB5613 BB5613 BB5505 BB5603 For use in models U C 5 5 0 - S , U C 5 5 0 - M , U C 5 5 0 - L , U C 5 5 2 , U C 5 5 6 , U C 5 5 1 - S , U C 5 5 1 - M , U C 5 5 1 - L , U C 5 5 3 , U C 5 5 7 See parts list for specific parts model.
  • Page 40: Power Connections

    REVA_040412 Power Connections Models: UC211, UC320, UC330, UC540-SAA, UC540-M, UC540-L, UC540M-26, UC480, UC550-S, UC550-M, UC550-L, UC552, UC660, UC770, UC551-S, UC551-M, UC551-L, UC553, UC557 Model: UC540-XL Back Installation: 1. Plug the lift chair into a standard (115-120VAC) wall outlet. 2. Press the down arrow on the hand control until the footrest is about parallel to the floor. This will expose the back brackets at the rear of chair.
  • Page 41: Hand Controls

    REVA_040412 Hand Controls Lift & Recline and Recline Only *Models: UC211, UC320, UC330, *Models: UC552, UC556, UC550-S, UC540-SAA, UC540-M, UC540-L, UC550-M, UC550-L, UC552, UC540M-26, UC480, UC660, **UC551-S, **UC551-M, **UC551-L, UC770 **UC553, **UC557 * Hand Control models currently being used. ** Recline only models. Switch S10 the lift function does not apply to recline only chairs. The chair will only open or close when switch S10 is pressed.
  • Page 42 REVA_040412 Lift & Recline and Heat & Massage To Operate Lift Press Up key to raise chair. Press DOWN key to lower chair. To Lock/Lift Press and hold LOCK/UNLOCK key for approximately 3 seconds until red lock icon is lit. To Unlock Lift Press and hold LOCK/UNLOCK key for approximately 5 seconds until green unlock icon is lit.
  • Page 43 REVA_040412 Heat & Massage Only - Hand Control Press PWR to turn On or Off. 15 Minute Timer: Single Press (GREEN) 30 Minute Timer: Press & Hold (ORANGE) Press LO or HI to turn HEAT ON or OFF. Independent 30 Minute Timer. Press any or all ZONE keys to turn any ZONE On or Off.
  • Page 44: Hand Controls

    REVA_040412 Infrared Heat Only – Hand Control • Press ON and the temperature light will turn on. Controller is pre-set to a low/medium heat level and a 60 minute session. • Once turned ON, it will display the session time and will count down from the pre-set 60 minutes.
  • Page 45: Grease Points

    REVA_040412 Grease Points Appling any type of lubricant as a routine maintenance procedure is not necessary. If lubricating the lift chair to alleviate excessive noise, only apply the specified lubricant at the locations shown below. Do not apply excessive lubricant. Excessive lubricant could leak onto the chair or the floor causing damage.
  • Page 46: Lift Chair Cut Away

    REVA_040412 Lift Chair Cut Away Bottom View Note: The above illustrations are intended as general information. They do not represent the models in this manual.
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  • Page 49: Lift Chair Boxing Instructions

    REVA_040412 UC540M-26 Model Only Lift Chair Boxing Instructions...
  • Page 50: Lift Chair Boxing Instructions

    REVA_040412 UC540M-26 Model Only Lift Chair Boxing Instructions...
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