Troubleshooting; Serial Com Port Is Not Available In The Serial Modem Settings; Device Is Not Detected ("No Device") - Multitech MultiConnect Series 100 User Manual

h. Select the COM port that you noted from COM ports, then click Next.
i. Click Finish to exit the Wizard.
j. Navigate to Device Manager > Modems and confirm that the device is added.

Troubleshooting

Serial COM port is not available in the Serial Modem Settings

This can happen if the modem was installed while Connection Manager was running.
Close Connection Manager and reopen it.

Device is not detected ("No Device")

After following the steps to activate your device, the Main tab still indicates "No Device."
Try the following steps:
1. Click the Settings tab and make sure that the appropriate modem type is selected: USB or Serial.
2. If you are connecting a serial device, make sure that all serial modem settings correspond to the
serial modem and serial port configuration.
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MultiConnect Cell MTC-LEU4 User Guide
USING CONNECTION MANAGER
39