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Summary of Contents for Multitech MultiModemUSB MT5634ZBA-USB
- Page 1 MT5634ZBA-USB Data/Fax Modem User Guide...
- Page 2 Other patents pending. World Headquarters Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, MN 55112 U.S.A Telephone (763) 785-3500 or (800) 328-9717 Fax (763) 785-9874 Internet http://www.multitech.com Technical Support Country By Email By Phone France: support@multitech.fr +(33) 1-64 61 09 81 India: support@multitechindia.com...
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Page 3: Table Of Contents
MultiModemUSB User Guide Contents Table of Contents Chapter 1 -- Introduction and Description ..............5 Product Description ....................5 Universal Serial Bus (USB) .................. 5 We Supply ......................6 You Supply ......................6 Safety Warning Telecom ..................6 Chapter 2 ñ Installation ....................7 Step 1: Assemble the Modem ................ - Page 4 MultiModemUSB User Guide Contents Appendix A ñ Regulatory Compliance ..............21 FCC Part 68 Telecom ..................21 FCC Part 15......................22 Fax Branding Statement ..................22 Canadian Limitations Notice ................22 Industry Canada ....................23 International Modem Restrictions ............... 23 EMC, Safety, and R&TTE Directive ..............
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Page 5: Chapter 1 -- Introduction And Description
Chapter 1 -- Introduction and Description MultiModemUSB User Guide Chapter 1 -- Introduction and Description Welcome to the world of data communications. You have acquired one of the finest intelligent data and fax modems available today from one of Americaís oldest and most respected modem manufacturers: Multi-Tech Systems, Inc. -
Page 6: We Supply
Chapter 1 -- Introduction and Description MultiModemUSB User Guide We Supply The MultiModemUSB package contains: √ √ √ √ √ An MT5634ZBA-USB data/fax/voice modem √ √ √ √ √ A set of four self-adhesive plastic feet √ √ √ √ √ A printed Quick Start Guide √... -
Page 7: Chapter 2 Ñ Installation
Chapter 2 - Installation MultiModemUSB User Guide Chapter 2 ñ Installation Step 1: Assemble the Modem The only assembly required is to mount the feet on the bottom of the modem. Simply peel the four self- adhesive plastic feet off the backing strip and press them into the recesses on the bottom of the modem. Step 2: Connect the Modem to Your PC Placing the modem in a convenient location, connect it to your computerís USB port, to the telephone line, and, optionally, to your telephone. -
Page 8: Step 3: Install The Modem Driver
Chapter 2 - Installation MultiModemUSB User Guide Step 3: Install the Modem Driver The MT5634ZBA-USB drivers need to be installed in your computerís program directory. The procedure will be different depending on the operating system. This section provides installation procedures for Windows XP, 2000, ME, and 98. - Page 9 11. After files have been copied, a completion screen will appear. Click to complete the installation of this the second driver. The wizard will close. Finish 12. Remove the MultiModemUSB CD from the computerís CD drive. 13. Test the operation of your modem by registering it online at http://www.multitech.com/register.
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Page 10: Removing Your Old Modem From Windows
Remove the CD from the computer. After installation has been completed, you should test the operation of your new MultiModemUSB by registering it. Key in the URL given below and follow the online instructions: http://www.multitech.com/register... -
Page 11: Step 4: Country Configuration With Global Wizard
3. To verify the change, type ATI9, and then press E NTER The country/region code displays: Example Country/Region AT command Result code (hexadecimal) (decimal) Euro/NAM AT%T19,0,34 (default) The complete list of country/region codes can be found on the Multi-Tech Web site at http://www.multitech.com/PRODUCTS/Categories/Modems/global/configuration.asp#chart... -
Page 12: Chapter 3 - Operation
Chapter 3 - Operation MultiModemUSB User Guide Chapter 3 - Operation Front Panel Figure 3-1. Front panel The MT5634ZBA-USB has 6 LED indicators on the front panel that indicate status, configuration, and activity: Transmit Data. The TD LED flashes when the modem is transmitting data to another modem. Receive Data. -
Page 13: Phonetools Features
Chapter 3 - Operation MultiModemUSB User Guide PhoneTools Features Using the PhoneTools communications program included with your modem, you can: • Upload and download data files. • Send faxes at preset times. • Store incoming voice messages and faxes. • Retrieve stored messages, faxes, and telephone numbers (telephone number retrieval requires Caller ID service from your telephone company). -
Page 14: Connecting To The Internet
Chapter 3 - Operation MultiModemUSB User Guide Connecting to the Internet Your Multi-Tech modem is your gateway to the Internet and the World Wide Web. To access the Internet and Web via your modem, you must establish a dial-up account with an Internet service provider (ISP). To locate an ISP near you, look in a local directory or computer publication. -
Page 15: Chapter 4- At Commands, S -Registers, And Result Codes
MultiModemUSB User Guide Chapter 4 - AT Commands, S-Registers, Result Codes Chapter 4- AT Commands, S -Registers, and Result Codes The AT Commands, S-Registers, and Result Codes for the MT5634ZBA-USB Modem is published in a separate Reference Guide. This guide is included on the MT5634ZBA-USB CD. You can open the guide from the CD, or you download the guide to your hard drive. -
Page 16: Chapter 5 - Remote Configuration
Chapter 5 -- Remote Configuration MultiModemUSB User Guide Chapter 5 - Remote Configuration Remote configuration is a network management tool that allows you to configure modems anywhere in your network from one location. With password-protected remote configuration, you can issue AT commands to a remote MT5634ZBA-USB modem for maintenance or troubleshooting as if you were on site. - Page 17 Chapter 5 -- Remote Configuration MultiModemUSB User Guide Changing the Remote Escape Character To increase security, you can change a remote modemís remote configuration escape character. The remote configuration escape character is stored in register S9. The factory default is 37, which is the ASCII code for the percent character (%).
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Page 18: Chapter 7- Troubleshooting
Chapter 7 -- Troubleshooting MultiModemUSB User Guide Chapter 7- Troubleshooting Your modem was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience data loss or garbled characters during your connection, it is possible that the modem is defective. - Page 19 Chapter 7 -- Troubleshooting MultiModemUSB User Guide The Modem Dials But Cannot Connect There can be several reasons the ZBA fails to make a connection. Possibilities include ï lack of a physical connection to the telephone line. ï a wrong dial tone. ï...
- Page 20 Chapter 7 -- Troubleshooting MultiModemUSB User Guide The Modem Disconnects While Online ï If you have Call Waiting on the same phone line as your modem, it can interrupt your connection when someone tries to call you. If you have Call Waiting, disable it before each call. In most telephone areas in North America, you can disable Call Waiting by preceding the telephone number with *70 (check with your local telephone company).
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Page 21: Appendix A Ñ Regulatory Compliance
9. This equipment should not be used on party lines or coin lines. 10. If so required, this equipment is hearing-aid compatible. 11. This product is labeled with the following information: Manufacturer: MultiTech Systems, Inc. Trade Name: MultiModemUSB Model Number:... -
Page 22: Fcc Part 15
Appendix A ñ Regulatory Compliance MultiModemUSB User Guide FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 23: Industry Canada
Appendix A ñ Regulatory Compliance MultiModemUSB User Guide the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. -
Page 24: Appendix B Ñ Technical Specifications
Appendix B ñ Technical Specifications MultiModemUSB User Guide Appendix B - Technical Specifications Your MultiModemZBA-USB fax modem meets the following specifications: Trade Name MultiModemUSBô Model Number MT5634ZBA-USB Server-to-Client Data Rates V.90 speeds when accessing a V.90 or V.92 server (actual speed depends on server capabilities and line conditions) Client-to-Server Data Rates Up to 50Kbps when accessing a V.92 server (actual speed depends on... -
Page 25: Appendix C Ñ Warranty And Service
Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our Technical Support department at (800) 972-2439 or email tsupport@multitech.com. Please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at (800) 328-9717 or (763) 717-5631, or email mtsrepair@multitech.com. -
Page 26: Replacement Parts
U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A. or email mtsrepair@multitech.com. Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis. -
Page 27: Appendix D - Weee Statement
MultiModemUSB User Guide Appendix D - WEEE Statement Appendix Appendix D – D – aste E aste E aste Ele le le le lect ctr r r r r i i i i i c c c c c al and E al and E al and E al and Ele le le le lect... - Page 28 Index MultiModemUSB User Guide Index Quick Connect ..........13 assembling the modem ........7 Regulatory compliance ........ 21 AT Commands ..........15 remote configuration ........16 autoanswer ..........20 escape character ........17 remote node operation ......... 14 Removing a modem from Windows ..... 10 replacement parts ........
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