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Related Manuals for Multitech MultiModem MT5634ZBA-V-V92
Summary of Contents for Multitech MultiModem MT5634ZBA-V-V92
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Page 1: User Guide
® MultiModem MT5634ZBA-Series MT5634ZBA MT5634ZBA-Global MT5634ZBA-V92 MT5634ZBA-V-V92 User Guide... - Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Revisions...
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Page 3: Table Of Contents
WEEE (Waste Electrical and Electronic Equipment) Statement ... 35 Appendix E – Installing a Modem under Linux ... 36 Appendix F – Connecting to a Cisco Router ... 37 Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Table of Contents Table of Contents ... - Page 4 Appendix G – Warranty, Service, and Technical Support ... 39 Appendix H – ROHS HT/TS Substance Concentration ... 41 Index ... 42 Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Table of Contents ...
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Page 5: Chapter 1 - Introduction
Congratulations on your purchase of the MultiModem ZBA modem. You have acquired one of the finest intelligent voice/data/fax modems available today from one of the world’s oldest modem manufacturers: Multi-Tech Systems, Inc. The MT5634ZBA-Series is available in global and non-global builds with and without the voice feature. The MT5634ZBA global product is approved in 40+ countries. - Page 6 Please note that some V.92 features are turned off in the factory default configuration, and may need to be turned on, depending on your needs. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 1 – Introduction...
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Page 7: Chapter 2 - Installation
On the bottom of the modem are two screws, which hold the case together. Remove both screws and set them aside. Turn the modem right side up. Remove the top part of the modem case. To close the modem, reverse Steps 1–5. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 2 – Installation... - Page 8 To use the modem with a monophonic external speaker, remove the jumper plug from the J8 jumper pins. You can store it by placing it on one jumper pin. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Note: J8 is the Jumper for the Modem with Voice Option...
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Page 9: Step 2: Connect The Modem To Your Pc
Turn off your computer. Place the modem in a convenient location, and then connect it to your computer’s serial port, the telephone line or leased line, AC power, and, optionally, your telephone. Global Connections Connections - No Voice Non-Global Connection Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Connections With Voice RS232 PHONE LINE... - Page 10 56 indicator should light. If this does not happen, check that the power switch is on, the power supply is solidly connected, and the AC outlet is live. If these measures do not work, see Chapter 7, “Troubleshooting.” Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 2 – Installation...
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Page 11: Step 3: Install The Modem Driver
Don’t detect my modem; I will select it from a list. Then click Next. A dialog box with a list of manufacturers and a list of modem models appears. Select your modem. Continue with Step 2 above. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 2 – Installation... -
Page 12: Step 4: Configure The Modem For Your Country Or Region - Global Product Only
Then click on MultiModemZBA. The Global Modem Country Approvals page displays. On this page you can view approvals, configuration strings and responses by country and products. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) NTER AT Command (hexadecimal) AT%T19,0,34 (default) Chapter 2 –... -
Page 13: Step 5: Install Data Communications Software - All Products
With Linux disbributions that have Minicom installed, use this application to configure the modem. For more information, refer to the software manuals and the software’s online help for other configuration choices and for information on how to use the modem with other communication programs. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 2 – Installation... -
Page 14: Chapter 3 - Operation
If you connect at a rate under 14,400 bps, all protocol indicators remain off after the connection is broken, even though the modem is still turned on. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Lights whenever the modem is set for or connects using the V.90 or V.92 protocol. -
Page 15: Phonetools Features
Quick Connect works best when line conditions are consistent from call to call. If line conditions are variable, enabling Quick Connect can actually increase the connect time slightly. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 3 – Operation... -
Page 16: Connecting To The Internet
If, besides the Web, you use the Internet for e-mail and newsgroups, your ISP should also provide you with the following information: • POP server address • SMTP address • News or NNT server address Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 3 – Operation... -
Page 17: Chapter 4 - At Commands, S-Registers, And Result Codes
The AT Commands, S-Registers, and Result Codes for the MT5634ZBA-Series Modems are published in a separate Reference Guide. This guide is included on the MultiModem Product CD. You can open the guide from the CD or you download the guide to your hard drive and then open it. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) -
Page 18: Chapter 5 - Remote Configuration
Save the new value by typing AT&W and pressing E Type ATO and press E Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) to exit remote configuration. You can now break the connection in the normal . The modem responds with OK if the setup... -
Page 19: Chapter 6 - Callback Security
(+++ATH) or the modem is reset. Note that if a remote modem breaks the connection, callback security remains disabled. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) . The modem responds with OK if the setup password is correct and... -
Page 20: Setting Callback Security Message Parity
If the password is valid, the following message appears, and the modems disconnect: OK Disconnecting Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) . For odd parity, type AT#CBP1. Press E NTER . - Page 21 Type the same password you used to initiate the call. You are allowed three attempts to enter the password. After that, you will be disconnected. If the password is valid, the following message appears, and the modems establish a working connection: OK Connecting Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 6 – Callback Security...
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Page 22: Direct Connection
The AT Commands related to Callback Security are included in the separate AT Commands Reference guide included on the MultiModem Product CD. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 6 – Callback Security . You have three attempts or... -
Page 23: Callback Assignments Form
Callback Assignments Form Location Password Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 6 – Callback Security Telephone Number... -
Page 24: Chapter 7 - Troubleshooting
COM port automatically. Some connect when the software loads and remain connected until the program terminates. Others can disconnect without exiting the program. The modem’s TR indicator lights to show that the software has taken control of the modem through the COM port. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 7 – Troubleshooting... -
Page 25: The Modem Cannot Connect When Dialing
To change the dial prefix in Windows HyperTerminal, select Connect from the Call menu, click Dialing Properties, and type 9 in the local and long distance boxes in How I dial from this location. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 7 – Troubleshooting... -
Page 26: The Modem Disconnects While Online
Try entering the I11 command or the &V command in command mode to display information about the last connection, making a screen print of the connection statistics, and checking for parameters that might be unacceptable. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 7 – Troubleshooting... -
Page 27: Data Is Being Lost
Communication devices can be accessed by only one application at a time. In Windows 2000 and higher, you can have data and fax communication applications open at the same time, but they cannot use the same modem at the same time. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Chapter 7 – Troubleshooting... -
Page 28: Appendix A - Technical Specifications
Flow Control Intelligent Features Command Buffer Transmit Level Frequency Stability Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) MultiModem ZBA MT5634ZBA MT5634ZBA, MT5634ZBA-Global, MT5634ZBA–V92, MT5634ZBA-V–V92 56K speeds when accessing a V.90 or V.92 server (actual speed depends on server capabilities and line conditions) Up to 48Kbps when accessing a V.92 server (actual speed... - Page 29 Power Requirements Power Consumption Dimensions Weight Limited Warranty Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) -43 dBm under worst-case conditions 43 dB TIA/EIA RS-232C/ITU-T V.24/V.28 DB25F RS-232C connector; 2 RJ-11 telephone jacks; power jack Country-specific telephone; power cables; serial cable Note: Any cables connected to the computer should be shielded to reduce interference.
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Page 30: Appendix B - Upgrading The Modem's Firmware
Warning: The first digit of the new firmware must match the first digit of the old firmware, or the modem may not work properly; e.g., if your current firmware version is 4.16, replace it only with 4.xx firmware, not 6.xx firmware. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Appendix B – Upgrading the Modem’s Firmware . - Page 31 Your modem has been updated. You can now open your terminal program to reprogram your modem parameters or to confirm the update by typing ATI in the terminal window and pressing E Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Appendix B – Upgrading the Modem’s Firmware to list your modem’s current parameters.
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Page 32: Appendix C - Regulatory Compliance
No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty. -
Page 33: Canadian Limitations Notice
Some dialing and answering defaults and restrictions may vary for international modems. Changing settings may cause a modem to become non-compliant with national telecom requirements in specific countries. Also note that some software packages may have features or lack restrictions that may cause the modem to become non-compliant. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) -
Page 34: New Zealand Telecom Warning Notice
For correct operation, total of the RN’s of all devices connected to a single line at any time should not exceed 5. South African Statement This modem must be used in conjunction with an approved surge protection device. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Appendix C – Regulatory Compliance... -
Page 35: Appendix D - Waste Electrical And Electronic Equipment
Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Appendix D – Waste Electrical and Electronic Equipment... -
Page 36: Appendix E - Installing A Modem Under Linux
To use the system for answering calls, Linux requires other programs to be installed, such as Mgetty, Mgetty+Sendfax, and others, depending on your requirements. Each vendor of Linux has more than adequate information on installing these programs. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) NTER NTER NTER + A, and then press Z. -
Page 37: Appendix F - Connecting To A Cisco Router
If the password is valid, the message OK Connecting appears and the modems establish a working connection. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Appendix F – Connecting to a Cisco Router Setting the modem for callback security in direct connect mode disables the . -
Page 38: Console Port Connections
ATO<CR> to exit remote configuration. You can then break the connection in the normal way. Note: This step is important to ensure that the connection is broken cleanly. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Console cable Adapter Adapter... -
Page 39: Appendix G – Warranty, Service, And Technical Support
Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment. -
Page 40: Replacement Parts
SupplyNet, Inc. 614 Corporate Way Valley Cottage, NY 10989 Phone: 800 826-0279 Fax: 914 267-2420 Email: info@thesupplynet.com http://www.thesupplynet.com Internet: Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Appendix G – Warranty, Service, and Technical Support support@multitech.com. mtsrepair@multitech.com. When calling the U.S., please... -
Page 41: Appendix H – Rohs Ht/Ts Substance Concentration
Appendix H – ROHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi-Tech Systems Inc. 产品中可能含有的有毒物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。 有害/有毒物质/元素 成分名称 铅 (PB) 印刷电路板 电阻器 电容器 铁氧体磁环 继电器/光学部件 二极管/晶体管 振荡器和晶振 调节器 电压传感器 变压器 扬声器 连接器... -
Page 42: Index
... 5 Features Table ... 5 Firmware Upgrading ... 29 Flash Memory ... 29 Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Index Flash Wizard Upgrade Utility Front Panel ... 13, 23 Garbage Characters ... 26 Global Wizard Indicators ... 13, 23... - Page 43 Sserial Port ... 12 S-Registers ... 16 ... 12 static electricity ... 6 Store Current Configuration command ... 12 Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) Technical Specifications ... 27 Technical Support ... 39 Telephone Connection ... 9 Testing the Modem ...