Troubleshooting; Troubleshooting Scenarios; Ribbon Cartridge Will Not Go Into The Bay; Cutter Does Not Cut Or Cuts Poorly - Brady BradyPrinter M611 User Manual

5 Troubleshooting

The following sections provide information to help troubleshoot issues with the printer.
• The "Troubleshooting Scenarios" section below contains a list of possible issues you may
encounter with information about the cause and solutions.
• "Error Messages" on page 38 provides a list of error messages with cross references to related
information in this manual.

Troubleshooting Scenarios

If you encounter a problem while using the BradyPrinter™ M611 printer, see the following sections for
help troubleshooting the issue.
• "Ribbon cartridge will not go into the bay" on page 37
• "Cutter does not cut or cuts poorly" on page 37
• "Printer does not turn on" on page 38
• "Printer turns off by itself" on page 38
• "Display does not respond" on page 38

Ribbon cartridge will not go into the bay

Problem: The ribbon cartridge will not go easily into the bay.
Solutions:
• Make sure the cartridge is oriented correctly.
• Check to see if there is slack in the ribbon between the rollers. If so, rotate the take-up spool
clockwise to remove the slack.

Cutter does not cut or cuts poorly

Problem: Labels print, but are not cut, or the cuts are rough and torn.
BradyPrinter™ M611
37