Daikin RoofPak RPS Series Installation And Maintenance Manual page 120

Replacing Portions of a Tandem or Trio
Compressor
The decision to replace the failed portion of the tandem or trio,
as opposed to replacing the entire tandem or trio, must be
decided based on the following.
1. The entire tandem must be replaced if the individual
portions do not include rotalocks and rotalocks are not
available on the RPS 025 to 030 (tandems and the RPS
circuit #1 tandem).
2. In warranty: Warranty only covers replacement of the
failed portion of the tandem or trio. Either source may
be used.
3. Out of warranty: The customer decides whether to
replace the entire tandem/trio or just a portion and either
source may be used.
When replacing an "in warranty" compressor through
a Copeland Wholesaler, take the failed compressor to
the wholesaler for an over-the-counter or an advanced
replacement exchange. Credit is issued by Copeland on the
returned motor compressor upon receipt and factory inspection
of the inoperative motor compressor. In this transaction, be
certain that the motor compressor is definitely defective.
If a motor compressor is received from the field that tests
satisfactorily, a service charge plus a transportation charge
will be charged against its original credit value. If there was a
delay in the startup of the equipment and the first-year warranty
(Copeland) has expired on the compressor, within the 18-month-
from-shipment warranty, order the replacement compressor
through the Daikin Parts Department (Minneapolis).
1. Contact the Daikin Parts Department for compressor
availability.
2. Send a completed parts order form to the Daikin Parts
Department.
3. The Parts Department processes the order and
the compressors are shipped from our Dayton, OH
warehouse via ground transportation. If next-day air
is required, indicate this on the parts order form and a
freight charge will be billed to your account. Air freight
costs are not covered under the Daikin warranty.
4. After the failed compressor is replaced, return it to
Daikin Applied with a Return Goods Tag attached, which
you will receive in the mail. It must be attached to the
compressor. The Return Goods Tag has instructions
on where to send the compressor. If the compressor
is not returned, you will be billed for the replacement
compressor.
5. Consideration may be given at this time to a compressor
teardown analysis, depending on the history of failures.
IM 926-3 • ROOFPAK APPLIED SYSTEMS
Service and Warranty Procedure
On Daikin equipment that includes the extended 2nd -5th year
compressor warranty option, the replacement compressor must
be ordered through the Daikin Parts Department (Minneapolis).
1. Contact the Daikin Parts Department for compressor
availability.
2. Send the Daikin Parts Department a completed parts
order form.
3. The Parts Department will process the order and the
compressors will be shipped from our Dayton, OH
warehouse via ground transportation. If next-day air is
required, you will need to indicate this on the parts order
form and a freight charge will be billed to your account. Air
freight costs are not covered under the Daikin warranty.
4. After the failed compressor has been replaced, it must
be returned to Daikin Applied with a Return Goods Tag
attached. You will receive the tag in the mail and it must
be attached to the compressor. The Return Goods Tag
will have instructions on where to send the compressor. If
the compressor is not returned, you will be billed for the
replacement compressor.
5. Consideration may be given at this time to a compressor
teardown analysis, depending on the history of failures.
In-Warranty Return Material Procedure
Material other than compressors may not be returned except
by permission of authorized factory service personnel of Daikin
Applied at Minneapolis, Minnesota.
A "return goods" tag will be sent to be included with the
returned material. Enter the information as called for on the tag
in order to expedite handling at out factories and issuance of
credits. All parts shall be returned to the factory designated on
the return goods tag, transportation charges prepaid.
The return of the part does not constitute an order for
replacement. A purchase order for the replacement part must be
entered through your nearest Daikin representative. The order
should include the component's part number and description
and the model and serial numbers of the unit involved.
If it is determined that the failure of the returned part is due to
faulty material or workmanship within the standard warranty
period, credit will be issued on the customer's purchase order.
120 www.DaikinApplied.com