Service And Warranty Procedure; Compressors - Daikin SWP Series Installation Manual

Compressors

All Daikin Applied Self-Contained products include a first-year
parts only warranty . The warranty period extends 12 months
from start up or 18 months from date of shipment, whichever
comes first. Labor to install these parts is not included with this
warranty . Compressors are considered a part and are included
in this standard warranty . See Daikin Applied's published
Limited Product Warranty for exclusive details .
Scroll Compressors
Scroll service replacement compressors for Daikin Applied
Self-Contained units can be obtained from the following
sources:
• Daikin Applied Service Parts maintains a stock of
replacement compressors .
• Copeland Refrigeration has stocking wholesalers
throughout the U .S . who maintain a limited stock of
replacement scroll compressors . The stock of single
compressors is much better than the stock of tandems
"tandem ready," single compressors .
All Compressors
The decision to replace the failed portion of the tandem (or one
of the two compressors on a circuit), as opposed to replacing
the entire tandem or trio, must be decided based on the
following .
1 . In warranty: Warranty only covers replacement of the
failed portion of the tandem .
2 . Out of warranty: The customer decides whether to
replace the entire tandem .
When replacing an "in warranty" compressor through
a Copeland wholesaler, take the failed compressor to
the wholesaler for an over-the-counter or an advanced
replacement exchange . Credit is issued by Copeland on the
returned motor compressor upon receipt and factory inspection
of the inoperative motor compressor . In this transaction, be
certain that the motor compressor is definitely defective.
If a motor compressor is received from the field that tests
satisfactorily, a service charge plus a transportation charge will
be charged against its original credit value .
If there was a delay in the start up of the equipment and the
first-year warranty (Copeland) has expired on the compressor
within the 18-month-from-shipment warranty, order the
replacement compressor through the Daikin Applied Parts
Department (Minneapolis, MN) .
www .DaikinApplied .com
To order:
1 . Contact the Daikin Applied Parts Department for
compressor availability .
2 . Send a completed parts order form to the Daikin Applied
Parts Department .
3 . The Parts Department processes the order and the
compressors ship via ground transportation . If next-day
air is required, indicate this on the parts order form and
a freight charge will be billed to your account . Air freight
costs are not covered under the Daikin Applied warranty .
4 . After the failed compressor is replaced, return it to
Daikin Applied with a Return Goods Tag attached . You
will receive the tag in the mail . It must be attached to
the compressor . The Return Goods Tag has instructions
on where to send the compressor . If the compressor
is not returned, you will be billed for the replacement
compressor .
5 . Consideration may be given at this time to a compressor
teardown analysis, depending on the history of failures .
On Daikin Applied equipment that includes the extended
2nd–5th year compressor warranty option, the replacement
compressor must be ordered through the Daikin Applied Parts
Department (Minneapolis, MN) .
To order:
1 . Contact the Daikin Applied Parts Department for
compressor availability .
2 . Send the Daikin Applied Parts Department a completed
parts order form .
3 . The Parts Department processes the order and the
compressors ship via ground transportation . If next-day
air is required, indicate this on the parts order form and
a freight charge will be billed to your account . Air freight
costs are not covered under the Daikin Applied warranty .
4 . After the failed compressor is replaced, return it to Daikin
Applied with a Return Goods Tag attached . You will
receive the tag in the mail . It must be attached to the
compressor . The Return Goods Tag will have instructions
on where to send the compressor . If the compressor
is not returned, you will be billed for the replacement
compressor .
5 . Consideration may be given at this time to a compressor
teardown analysis, depending on the history of failures .
47 IM 1032-2 • Self-Contained Air Conditioning Systems
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