D-Link DWM-311 User Manual

D-Link DWM-311 User Manual

4g lte m2m modem
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Version 3.01 | 04/24/2018
User Manual
4G LTE M2M Modem
DWM-311

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Table of Contents
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Summary of Contents for D-Link DWM-311

  • Page 1 Version 3.01 | 04/24/2018 User Manual 4G LTE M2M Modem DWM-311...
  • Page 2 Preface D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes. Manual Revisions Revision Date Description 3.01 April 24, 2018 • Updated with US technical support information...
  • Page 3: Table Of Contents

    Before You Begin ................6 Configuration ..............9 Getting Started ................9 Diagnostics ...................10 Status ..................10 Overview ................10 System Log ...............11 Kernel Log.................12 Processes ................12 Network ..................13 Overview ................13 Port Forwards ..............15 Admin ..................19 Config .................19 Upgrade ................24 D-Link DWM-311 User Manual...
  • Page 4: Product Overview

    Section 1 - Product Overview Product Overview Package Contents DWM-311 4G LTE M2M Modem [2] Interchangeable blade antennas Mini-USB AC adaptor [2] Magnetic antenna mounts Quick Installation Guide RJ-45 cable If any of the above items are missing, please contact your reseller.
  • Page 5: Introduction

    Section 1 - Product Overview Introduction D-Link’s DWM-311 4G LTE M2M Modem is a robust 4G LTE modem that provides blazing fast connection speeds for embedded Machine-to-Machine (M2M) applications. The single mode LTE modem provides an economical and reliable high-speed connection suitable for the most demanding Internet of Things (IoT) applications. This cost-effective device is pre-configured to provide a complete connectivity solution out of the box.
  • Page 6: Hardware Overview

    This is a standard 10/100 Mbps Ethernet port to connect any device via a Cat 5/5e/6 RJ-45 cables. Micro-USB 2.0 Port This is a micro-USB 2.0 port for connecting any device via a standard micro-USB cable. D-Link DWM-311 User Manual...
  • Page 7: Side View

    Section 1 - Product Overview Side View STATUS Mini-USB Power The DWM-311 accepts power through a mini-USB coonector. Solid green Indicates strong signal. Status LED Flashing Indicates weak signal. Indicates no signal. Power LED Solid green indicates the modem is receiving power.
  • Page 8: Top View

    Section 1 - Product Overview Top view Wall Mounts Wall mounts for standard 8 gauge (4 mm) screws. SMA Connector PRI SMA female connector - Primary antenna. SMA Connector DIV SMA female connector - Antenna Diversity. D-Link DWM-311 User Manual...
  • Page 9: Installation

    Observe the following precautions to help prevent shutdowns, equipment failures, and personal injury: • Install the DWM-311 in a cool and dry place. Refer to the technical specifications in the user manual for the acceptable operating temperature and humidity ranges.
  • Page 10 Section 2 - Installation 3. Once the antennas are placed, attach both antenna cables to the DWM-311’s external SMA connectors, labelled DIV and PRI. Turn the hexnut clockwise to secure the cables. Note: The included antennas are interchangeable. Third party antennas may require connection to specific ports.
  • Page 11 Section 2 - Installation DWM-311 3. Attach the PoE splitter’s LAN OUT to the DWM-311’s DATA1 port on the DWM-311. Connect DATA1 on the DWM-311 to the Ethernet port labelled PoE OUT on the PoE injector. Connect the 4. Finally, connect the PoE injector’s LAN-IN port to an available Ethernet port on Mini-USB port to the your end device and plug in the injector’s power cord into a power outlet as...
  • Page 12: Configuration

    At the bottom of the page, Device Reset allows you to reboot the device, while Diagnostics brings up diagnostic and advanced configuration options. The Diagnostics panel is intended for advanced users and debugging, and should not be necessary in the course of normal usage. D-Link DWM-311 User Manual...
  • Page 13: Diagnostics

    If the device malfunctions, you may need to provide this number to your support representative. Kernel Version: Current Linux Kernel version of your DWM-311. This may be needed for debugging purposes. Local Time: Lists current time according to the modem’s internal clock. If this is incorrect, it can be configured in the Admin section.
  • Page 14: System Log

    The level of detail in the system log and the size of the log buffer can be adjusted in the Admin panel, and is discussed in ”System: Log Settings” on page 20. D-Link DWM-311 User Manual...
  • Page 15: Kernel Log

    The Processes screen lists all running processes on the modem’s internal operating system. This may be useful when testing experimental software or troubleshooting. This feature is intended for diagnostics and advanced users only, and is beyond the scope of this manual. D-Link DWM-311 User Manual...
  • Page 16: Network

    Overview System Information Manufacturer Lists the modem’s manufacturer. Board name: Lists the type of LTE module used in the DWM-311. Serial number: Lists the device’s serial number. This may be required for warranty claims. IMEI International Mobile Equipment Identifiers, a unique number that identifies your modem to your operator.
  • Page 17 Description of the connected network. Physical Address: The MAC Address of the modem for IP routing purposes. Activity Sent: Displays the number of bytes and packets sent over LTE. Received: Displays the number of bytes and packets received over LTE. D-Link DWM-311 User Manual...
  • Page 18: Port Forwards

    Edit: Clicking this button will allow detailed modifications of the port forward. For details, see “Edit a Port Forward” on page 17. Delete: Clicking this button will delete the associated port forward. D-Link DWM-311 User Manual...
  • Page 19 Specify the internal port to forward to. This is the port to which the LAN-connected client should be listening. Add: Once the information has been entered, click Add to add the port forward to the list. Click Apply to save changes or Reset to revert changes. D-Link DWM-311 User Manual...
  • Page 20 IP address. The default setting is any. External Port: Select the external port used by the incoming service. The external port will be exposed directly to the internet. This setting is required. D-Link DWM-311 User Manual...
  • Page 21 Specify “extra arguments” according to the OpenWRT iptables arguments: command. This setting is optional and is recommended for advanced users only. Click Apply to save changes or Reset to revert changes. Click Back to Overview to return to the previous screen. D-Link DWM-311 User Manual...
  • Page 22: Admin

    If Enable NTP Client is selected, input NTP server addresses here. By default, OpenWRT’s servers are used. Date and Time: Configure date and time manually. DST is adjusted based on time zone. Click Apply to save changes or Reset to revert changes. D-Link DWM-311 User Manual...
  • Page 23 Auto reboot Select a time in days for the modem to automatically reboot. This time (Days): may be useful for experimental software or unusual connectivity circumstances. Click Apply to save changes or Reset to revert changes. D-Link DWM-311 User Manual...
  • Page 24 To change the modem password, enter a new password and re-enter to confirm. It is strongly recommended that the default password be changed to protect your router. If the password has been lost or forgotten, the modem must be reset. See “Resetting the Modem” on page 27. D-Link DWM-311 User Manual...
  • Page 25 Admin Config (Cont) Manual APN Your DWM-311 comes pre-programmed with your ISP’s default APN (Access Point Name). However, some features or alternative carriers may require manual configuration of this setting. This information should be provided by your ISP. If your ISP or data plan requires a custom APN setting, enter the Manual APN APN here.
  • Page 26 IP address assigned from a local DHCP server. Enabling router mode ensures that all IPs on the subnet will be assigned by the DWM-311’s internal DHCP server, and all traffic relayed to the ISP via NAT (Network Address Translation).
  • Page 27: Upgrade

    Click to select a firmware file on the local client. Flash Image: Once a firmware file has been selected, click Flash image to begin the process. Ensure that you have a stable power source and wait until the firmware update is complete. D-Link DWM-311 User Manual...
  • Page 28: Troubleshooting

    Section 4 - Troubleshooting Troubleshooting This chapter provides solutions to problems that can occur during the installation and operation of the DWM-311. Read the following descriptions if you are having problems. 1. Why can’t I access the web-based configuration utility? When entering the IP address of the D-Link modem (192.168.17.1 for Ethernet, 192.168.15.1 for USB), you are not...
  • Page 29 • Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK three times. • Close your web browser (if open) and re-open it. • Open your web browser and enter the IP address of your D-Link modem in the address bar. This should open the login page for your web interface.
  • Page 30: Resetting The Modem

    3. Once the reset procedure is complete, replace the case and screws securely. Note: Be careful not to touch exposed circuitry, as it may damage the modem. Location of Reset Button D-Link DWM-311 User Manual...
  • Page 31: Networking Basics

    Check your IP address After you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. wireless router) automatically. To verify your IP address, please follow the steps below.
  • Page 32: Technical Specifications

    4.22 x 1.89 x 0.77 in (107 x 48 x 19 mm) This model for use with Verizon Wireless in the US only. Data rates are theoretical. Data transfer rate depends on network capacity and signal strength. D-Link DWM-311 User Manual...
  • Page 33: Gpl Code Statement

    WRITTEN OFFER FOR GPL AND LGPL SOURCE CODE Where such specific license terms entitle you to the source code of such software, D-Link will provide upon written request via email and/or traditional paper mail the applicable GPL and LGPLsource code files via CD-ROM for a nominal cost to cover shipping and media charges as allowed under the GPL and LGPL.
  • Page 34 Therefore, we have designed this version of the GPL to prohibit the practice for those products. If such problems arise substantially in other domains, we stand ready to extend this provision to those domains in future versions of the GPL, as needed to protect the freedom of users. D-Link DWM-311 User Manual...
  • Page 35 (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion. D-Link DWM-311 User Manual...
  • Page 36 The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source. The Corresponding Source for a work in source code form is that same work. D-Link DWM-311 User Manual...
  • Page 37 License with respect to the covered work, and you disclaim any intention to limit operation or modification of the work as a means of enforcing, against the work’s users, your or third parties’ legal rights to forbid circumvention of technological measures. D-Link DWM-311 User Manual...
  • Page 38 “aggregate” if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation’s users beyond what the individual works permit. Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of the aggregate. D-Link DWM-311 User Manual...
  • Page 39 Corresponding Source of the work are being offered to the general public at no charge under subsection 6d. A separable portion of the object code, whose source code is excluded from the Corresponding Source as a System Library, need not be included in conveying the object code work. D-Link DWM-311 User Manual...
  • Page 40 Corresponding Source conveyed, and Installation Information provided, in accord with this section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying. D-Link DWM-311 User Manual...
  • Page 41 ) Requiring indemnification of licensors and authors of that material by anyone who conveys the material (or modified versions of it) with contractual assumptions of liability to the recipient, for any liability that these contractual assumptions directly impose on those licensors and authors. D-Link DWM-311 User Manual...
  • Page 42 30 days after your receipt of the notice. Termination of your rights under this section does not terminate the licenses of parties who have received copies or rights D-Link DWM-311 User Manual...
  • Page 43 License, and you may not initiate litigation (including a cross-claim or counterclaim in a lawsuit) alleging that any patent claim is infringed by making, using, selling, offering for sale, or importing the Program or any portion of it. D-Link DWM-311 User Manual...
  • Page 44 D-Link DWM-311 User Manual...
  • Page 45 The terms of this License will continue to apply to the part which is the covered work, but the special requirements of the GNU Affero General Public License, section 13, concerning interaction through a network will apply to the combination as such. D-Link DWM-311 User Manual...
  • Page 46 USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. D-Link DWM-311 User Manual...
  • Page 47 Program, unless a warranty or assumption of liability accompanies a copy of the Program in return for a fee. D-Link DWM-311 User Manual...
  • Page 48: Regulatory Information

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. D-Link DWM-311 User Manual...
  • Page 49 • Hardware Revision (located on the label on the device (e.g. rev A1)) • Serial Number (s/n number located on the label on the device). You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.

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