Dispenser Troubleshooting; Lever Model Troubleshooting Guide - Follett Symphony Plus 25 series Operation And Service Manual

Dispenser troubleshooting

§ Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to
equipment.
Before calling for service
1. Check that no ice is in the dispenser bin area.
2. Check that congealed ice is not causing a jam.
3. Check that all switches and circuit breakers are on.
4. Check that all drains are clear.
5. Check that water is supplied.

Lever model troubleshooting guide

Problem
Does not dispense ice.
Does not dispense water.
Water runs continuously.
Dispense wheel rotates
continuously.
Ice machine runs continuously.
Ice dispenses by itself.
Not making ice.
CAUTION!
Indicators
1. Power switch off or faulty.
2. Faulty dispense switch.
3. Wheel motor malfunction.
1. Dispense switch contacts
burned shut.
2. Debris preventing valve from
closing.
1. Faulty water solenoid valve.
2. Faulty dispense switch.
3. Power switch off or faulty.
Dispense switch contacts are
burned out.
Faulty or incorrectly positioned
bin stat.
1. Baffle not adjusted properly.
2. Faulty dispense switch.
1. Dispenser is in sleep mode.
Corrective Action
1. Check switch – turn on or replace if
faulty.
2. Replace switch.
3. Check motor and capacitor and replace
1. Replace water solenoid valve.
2. Replace dispense switch.
3. Check switch - turn on or replace if faulty.
1. Check switch and replace if faulty
2 Remove and clean valve
Replace dispense switch.
Check for proper positioning. If stat does
not open when ice is placed on capillary
tube, replace stat.
1. See Adjustment Instructions.
2. Replace dispense switch.
1. Verify sleep mode LED is illuminated on
control board.
2. Dispense 5 seconds worth of ice to reset.
25FB425A/W, 50FB425A/W 13