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HINTS AND TIPS
Hints & Tips
Problem
The induction hob
cannot be turned
on
The touch controls
are unresponsive.
The touch controls are
difficult to operate.
The glass is being
scratched.
Some pans make
crackling or clicking
noises.
The induction hob makes
a low humming noise
when used on a high heat
setting.
Fan noise coming from the
induction hob.
Pans do not become hot
and appears in the display.
The induction hob or a
cooking zone has turned
itself off unexpectedly, a
tone sounds and an error
code is displayed
(typically alternating with
one or two digits in the
cooking timer display).
Possible causes
No power.
.
The controls are locked.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Rough-edged cookware.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is caused by the technology of
induction cooking.
A cooling fan built into your induction
hob has come on to prevent the
electronics from overheating. It may
continue to run even after you've
turned the induction hob off.
The induction hob cannot detect the
pan because it is not suitable for
induction cooking.
The induction hob cannot detect
thepan becauseitistoo small for the
cooking zone or not properly centred
on it.
Technical fault.
Unsuitable, abrasive scourer or
cleaning products being used.
12
What to do
Make sure the induction hob is
connected to the power supply
andthatitisswitched on.
Check whether there is a power outage
in your home or area. If you've checked
everything and the problem persists, call
a qualified technician.
Unlock the controls. See section 'Using
your induction cooktop' for instructions.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
Use cookware with flat and smooth
bases. See 'Choosing the right
cookware'.
See 'Care and cleaning'.
This is normal for cookware
and does not indicate a fault.
This is normal, but the noise should
quieten down or disappear completely
when you decrease the heat setting.
This is normal and needs no action. Do not
switch the power to the induction hob off at
the wall while the fan is running.
Use cookware suitable for induction
cooking. See section 'Choosing the right
cookware'.
Centre the pan and make sure that its
base matches the size of the cooking
zone.
Please note down the error
letters and numbers, switch the
power to the induction hob off
at the wall, and contact a
qualified technician.
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