Access Code; Troubleshooting - BEA EAGLE Original Instructions

ACCESS CODE

The access code (1 to 4 digits) is recommended to set sensors installed close to each other.
SAVING AN ACCESS CODE:
DELETING AN ACCESS CODE:
Once you have saved an access code, you always need to enter this code to unlock the sensor.
If you forget the access code, cycle the power. For the first minute, you can access the sensor without an access code.

TROUBLESHOOTING

The door remains
closed.
LED is off.
Door does not react
as expected
Door opens and
closes constantly
Door opens for no
discernable reason
LED flashes quickly
after unlocking
Sensor does not
respond to the
remote control
BEA, the sensor manufacturer, cannot be held responsible for incorrect installations or inappropriate adjustments of the sensor/device; therefore, BEA
does not guarantee any use of the sensor outside of its intended purpose.
BEA strongly recommends that installation and service technicians be AAADM-certifi ed for pedestrian doors, IDA-certifi ed for doors/gates, and factory-
trained for the type of door/gate system.
Installers and service personnel are responsible for executing a risk assessment following each installation/service performed, ensuring that the sensor
system installation is compliant with local, national, and international regulations, codes, and standards.
Once installation or service work is complete, a safety inspection of the door/gate shall be performed per the door/gate manufacturer recommendations
and/or per AAADM/ANSI/DASMA guidelines (where applicable) for best industry practices. Safety inspections must be performed during each service
call – examples of these safety inspections can be found on an AAADM safety information label (e.g. ANSI/DASMA 102, ANSI/DASMA 107, UL 325).
Verify that all appropriate industry signage and warning labels are in place.
General Tech Questions: Tech_Services@beainc.com | Tech Docs: www.BEAinc.com
Page 4 of 4
Sensor power is off.
Door control setting (F2) is set to
3 (closed).
Improper output configuration
on sensor.
Sensor is disturbed by door
motion or vibrations from door
motion.
It rains and the sensor detects
the motion of the rain drops.
In highly reflective environments,
the sensor detects objects
outside of its detection zone.
In airlock vestibules, the sensor
detects the movement of the
opposite door.
Sensor needs access code to
unlock.
Batteries in the remote control
are weak or installed improperly.
Remote control not pointed
correctly.
BEA INSTALLATION/SERVICE COMPLIANCE EXPECTATIONS
Tech Support: 1-800-407-4545 | Customer Service: 1-800-523-2462
Check wiring and power supply.
Change door control setting (F2) to 1
(automatic).
Change the output configuration setting
on each sensor connected to the door
operator.
Ensure sensor is fixed properly.
Ensure detection mode is unidirectional.
Increase antenna angle.
Increase immunity filter.
Reduce zone size.
Ensure detection mode is unidirectional.
Increase immunity filter.
Install rain accessory.
Change the antenna angle.
Reduce zone size.
Increase immunity filter.
Change the antenna angle.
Change antenna.
Increase immunity filter.
Enter correct access code.
If you forgot the code, cycle the power to
access the sensor without access code.
Change or delete the access code.
Check batteries and change if necessary.
Point remote control at sensor.
75.5957.01 EAGLE FAMILY 20180508