Arris SURFboard SVG2482AC Quick Start Manual page 2

Front Panel LEDs
During normal operation, the Power, US/DS (Upstream/Downstream),
1
Online, and Tel (if connected) LEDs on the SVG2482AC front panel
should always be lit SOLID.
WPS Button
Power
US/DS
Online
2.4 GHz
5 GHz
Tel
1
Tel
2
Battery
Connect to Your Wi-Fi Network
After installing your SVG2482AC, choose one of the following network
connection options:
• Connect Using Your Mobile Device
• Connect Using Your Computer or Laptop
• Connect Using the WPS Pairing Button for Your WPS-Enabled Device
Connect Using Your Mobile Device
Note: Some of the selections used in this procedure may vary slightly depending on your
device and operating system. Please make sure to choose the most applicable selections
on your device.
1. Access the Settings screen on your mobile device and then select one
of the following: WI-Fi, Wireless, or Connections.
2. Check that Wi-Fi or Wireless is set to ON.
Please note that for your Apple devices you may have to enter a
password and then select JOIN.
3. Select the SVG2482AC Wi-Fi Network name from the list of available
Wi-Fi networks to connect to your network.
4. Enter your Wi-Fi network password in the Password field and select
Connect.
This is the password that you set up during the SVG2482AC activation.
4
Connect Using Your Computer or Laptop
1. Locate the Wireless Network Connection icon on the taskbar of your device
screen.
Windows MAC
2. Click on the Network Connection icon for your device to view the list of
available wireless networks.
3. Locate and then click on the SVG2482AC Network name that you set
up during the SVG2482AC activation.
4. Click Connect and then at the prompt, enter your Wi-Fi network
password in the Password field.
This is the network password that you set up during the SVG2482AC
activation.
5. Open a web browser on your computer.
6. Type a valid URL, such as www.SURFboard.com, in the web browser
address bar and press Enter. to confirm network connectivity.
Connect Using the WPS Pairing Button for Your WPS-Enabled
Device
Note: To use WPS, your device hardware must support WPS and also have WPA security
compatibiltiy.
1. Power ON your SVG2482AC and other WPS-enabled devices that you
want to connect to your wireless network.
2. Press the WPS button located on the top of your SVG2482AC.
3. Press and hold the WPS button on your WPS-enabled computer or
other WPS-enabled device for five or more seconds, and then release.
Use the Gateway Web Manager
Use the SVG2482AC Web Manager to set up and manage your wireless
gateway and network security configurations. To access the web
manager:
1. Open any web browser on your connected network device, then type
10.0.0.1 in the address bar, and press Enter.
2. Type the following default user name and password:
Username: admin
Password: password
3. Click LOGIN to open the SVG2482AC Web Manager.
Note: The message, You are using a default password, would you like to change
it?, will display. You can choose to either click OK to change the default password
or click Cancel to open the SVG2482AC Web Manager. Additional information for
changing the default password is available in the SVG2482AC User Guide (available
online at www.arris.com/consumers).
5
Network Access Information
For future reference, if needed, write down the following online
account access and wireless network access information that you set
up during the SVG2482AC activation.
XFINITY Account Login Name
:
XFINITY Account Password
:
Gateway Login Password:
Wi-Fi Name 2.4 GHz:
:
Wi-Fi Password 2.4 GHz:
:
Gateway Label
The SVG2482AC labels are located on the side and bottom of your
gateway. The following gateway information listed on the label may be
needed when contacting customer service:
• Model – Gateway model name
• S/N – Gateway serial number
• HFC MAC ID – Media Access Control (MAC) address
• SSID – Default wireless network name
• WI-FI SECURITY KEY – Default wireless network password
If the label is not
attached, please
refer to the bottom
of your gateway.
© 2017 ARRIS Enterprises, LLC. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means without written permission from ARRIS Enterprises, LLC.
ARRIS, SURFboard, and the ARRIS logo are all trademarks or registered trademarks of ARRIS
Enterprises, LLC. Other trademarks and trade names may be used in this document to refer
to either the entities claiming the marks or the names of their products. ARRIS disclaims
proprietary interest in the marks and names of others.
ARSVD01721-c 03/2017
6
5 GHz:
5 GHz: