Error handling
• Should SpectroDrive do not work properly, first check, if the ExPresso software is
running correctly.The status bar in the lower right corner will display if the device
communicates correctly with the PC. It can be helpful to to plug-off and re-connect
the module for the wireless data transmssion from the USB connection. Restarting
the software ExPresso is also recommended.
• Check that the right measurement device is selected in the software settings. If
„SpectroDrive Simulator" is selected, no real measurements will be carried out.
• Check if the AC adapter is connected correctly to the mains plug and the charging
station. Check if SpectroDrive is charged (LED is flashing in green during charging
and short-flashing green when fully charged).
• If the device does not communicate with the software and does not work by
pressing a button, but the LED is on, move it manually from the charging position.
Now, wait until it switches off automatically after two minutes.Then, turn it on
again by pressing the green button.
Warranty
The warranty for TECHKON products is 24 months starting with the date of
purchase.The invoice is the certificate of warranty.The warranty is invalid if the
damage is caused by inadequate use of the device.
Should a TECHKON product do not work according to the specification, please
contact us before sending us the device. In most cases we can solve the problem over
the phone or via E-mail.
Inspection intervals
TECHKON SpectroDrive is maintenance free.We recommend to validate the
complete functionality of the devices in a 24 months time interval in the TECHKON
service center.We offer a complete device check as a service package. Please contact
us for details.
Please send the device always securely in the carrying case with complete accessories.
For a flat fee the device will be cleaned, checked and recalibrated. In case a repair or
exchange of components should be necessary we will inform you.
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Manual TECHKON SpectroDrive Chapter 3 - How to use SpectroDrive
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