Administration
Administration View
Answer Priority Tab
This enables you to change the priority of certain types of calls. Similarly, you can set
answer priorities for specific line groups.
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To access the Answer Priority tab, click the Administration icon, select Answer
Priority tab.
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To assign priority levels to the call types shown in the left column (see example
shown above), click the up/down arrows to change the priority. "1" is the highest
priority (default). Click OK or Apply when finished.
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To assign priorities to specific line groups, highlight a group or groups, then click
the up/down arrow to assign a priority to that group. Click OK or Apply when
finished.
Note When the PC Ring Tone feature is selected Answer Priority is disabled.
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Strata CIX Attendant Console
12/06