Table Of Contents - Toshiba Strata CIX User Manual

Digital attendant console user guide

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Table of Contents

Contents

Attendant Keys ...................................................................................................................2

Numeric Keypad ..............................................................................................................2

Special Function Keys .....................................................................................................3

Function and Volume Keys..............................................................................................4

Views and Controls .............................................................................................................5

Call Monitor View.............................................................................................................5

Menu Bar .........................................................................................................................6

Toolbars...........................................................................................................................6

Info Bar ............................................................................................................................7

Status Bar........................................................................................................................7

Login .................................................................................................................................10

Answering Incoming Calls ................................................................................................11

Prompts .........................................................................................................................12

Releasing a Call................................................................................................................13

Making a Call ....................................................................................................................14

Call Completion .............................................................................................................15

BLF/DSS Dialing............................................................................................................16

Directory Dialing ............................................................................................................18

Show Department/Show All...........................................................................................19

Hold ..................................................................................................................................20

Call Transfer .....................................................................................................................21

Blind Transfer ................................................................................................................21

Conference Calls ..............................................................................................................23

Joining and Splitting a Call ............................................................................................23

Strata CIX Attendant Console

12/06

Table of Contents