Answering Incoming Calls - Toshiba Strata CIX User Manual

Answering Incoming Calls

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To answer the highest ringing call,
press Answer (+) key on the
keyboard
...or click the Answer icon
...or double click on the entry.
When the PC Ring Tone feature is on, pressing the Answer key will
answer calls without the 'sounding bell.' However, calls with the
"sounding" bell will be answered first.
Once a call is answered, that call is marked with the Source Call icon
and is colored green while connected to the Attendant.
Strata CIX Attendant Console
Press the Answer key.
The call with the "sounding" bell will be
answered. This is based on priority settings.
12/06
Answering Incoming Calls
# Hold/
Num Retrieve
Lock
/
—
7 8 9
PRS TUV WXY
Answer
Home Pg Up
Transfer
(Blind)
4 5 6
GHI JKL MNO
+
1 2 3
ABC DEF
Release
End Pg Dn
Transfer
(Supv.)
.
Transfer
0
to VM
Del Enter
Ins
Transfer to Voice Mail
Call Processing
Hold/
Retrieve
Answer/
Transfer
(Blind)
Release/
Transfer
(Supervised)
6204
6212
11