Toshiba Strata CIX User Manual page 45

Digital attendant console user guide
Hide thumbs Also See for Strata CIX:
Table of Contents

Advertisement

ä
To retrieve messages for a user
When the user calls the Attendant console, the Message Tab automatically pops up
and that user's messages will be listed in the left hand box.
1. If the user calls from a non-matching phone or calls in from the outside, select the
user's name from the drop-down directory listing.
2. Highlight any message and the details appear in the right-hand window.
ä
To retrieve messages left for the console
1. Press Next Tab on the keyboard to access Call Monitor View.
2. Use the up or down arrows on the keyboard to select the message.
3. Press Answer/Transfer (Enter) key on the keyboard.
...or double click on the message waiting call in the call list (see example below).
Your console will call the station that left the Message.
ä
To delete a message for a user
1. Click the Messages tab.
2. Click on name of a user, select the message, then click the Delete icon.
ä
To print one or all messages
1. Click the Messages tab.
2. Select the message(s), click the Print icon.
Strata CIX Attendant Console
12/06
Call Processing
Messages Tab
33

Advertisement

Table of Contents
loading

Table of Contents