Blink WE-30C Owner's Manual

Blink WE-30C Owner's Manual

Level 2 residential charging system
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a CarCharging Company
Level 2
Residential Charging System
Owner's Manual
Simply Smart.

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Summary of Contents for Blink WE-30C

  • Page 1 a CarCharging Company Level 2 Residential Charging System Owner’s Manual Simply Smart.
  • Page 2 Disclaimer of Consequential Damages Blink is not responsible for the use or application by any person of the materials in this manual. Blink is not responsible for damages, either direct or consequential, arising out of or relating to the use or application of these materials.
  • Page 3: Table Of Contents

    More Blink features ........................6 Internal energy meter ........................ 6 Flexible communications ......................6 Safety ............................6 Even more from your Blink ......................6 The Blink Network ........................7 The Blink Portal ........................7 Setting up the Blink Charger ....................8 Calibrate the Blink touch screen ....................
  • Page 4 Change your Blink PIN ........................36 Update your network setup ......................36 Test your network connection ......................37 View information about your Blink charging system ..............37 Adjust your display view ......................38 View information about the Blink intranet ..................38 Creating a new intranet password ....................39 Using the intranet ......................
  • Page 5: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS Before using the Blink Electric Vehicle Supply Equipment (EVSE), hereafter called “charger” or “charging system”, read all of these instructions, as well as the WARNING and CAUTION markings in this document, on the charger, and on your vehicle.
  • Page 6 Blink charger service facility. CAUTION: This Blink EVSE’s factory default current setting is 30 amps. If the device is connected to a lower current setting, a qualified Blink technician or licensed contractor must adjust the device settings and reset the unit before use.
  • Page 7: Federal Communications Commission (Fcc) Statements And Notices

    Federal Communications Commission (FCC) Statements and Notices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 8: Welcome To Blink

    Welcome to Blink Blink features The Blink charging system makes your day-to-day vehicle charging experience convenient and cost effective. Its software is intuitive and user-friendly, making this system easy to set up and easy to use. Touch screen Full access at your fingertips: ...
  • Page 9: A Closer Look At

    “click” as it locks into place. To unlock it, just press this button. It also sits firmly in the connector holster on the Blink cord reel, to keep it from falling on the ground. Your Blink touch screen Go ahead and touch it! It’s just like...
  • Page 10: More Blink Features

    More Blink features Internal energy meter Blink has a built-in energy meter, so some local utilities may not require the installation of a second meter.  Monitors energy usage and demand  Provides certified energy and metered demand response, so it can support electric utility electric vehicle billing when certified to ANSI C12.20 and IEC standards (if supported by your local...
  • Page 11: The Blink Network

    The Blink Network supports the entire Blink family, including your home unit, public chargers, and DC Fast Chargers, where available. With its two-way Internet communications and dedicated network operations center, the Blink Network is designed to both grow and change to meet the needs of electric vehicle and plug-in hybrid electric vehicle owners.
  • Page 12: Setting Up The Blink Charger

    Calibrate the Blink touch screen The first time you start up the Blink charger, the touch screen needs to be calibrated, much like the screen on a personal digital assistant. This process is very simple – and Blink will walk you through it! ...
  • Page 13: Start The Setup Process

    Your Device to start the Setup process. You can set up your Blink charging system later if you want, or skip any step in the Setup process. Change your Blink unit’s settings any time, by touching Settings on the Main screen.
  • Page 14: Step 1 - Network Setup

    Step 1 — Network Setup One of the most important features of your new Blink charging system is its ability to communicate over a network. This enables subscribers to access many powerful features via the Blink Network, and with your permission, may allow your local utility company to communicate directly with your charging system.
  • Page 15: Select Your Home Network Type

    Step 1 (continued) A. Select your home network type  If you see your Wi-Fi network, touch Configure next to its name to set up the connection. See section B, Enter your password.  If you do not see your network, touch either: ...
  • Page 16: Enter Your Password

    Step 1 (continued) B. Enter your password If the network you selected has been secured with a password, the keypad screen appears. This on- screen keyboard works much like the keypad on a cell phone, in that the main keypad shows only lowercase letters, and you toggle to other keypad screens for uppercase letters, numbers, or symbols.
  • Page 17: Set Up The Ip

    Step 1 (continued) C. Set up the IP Most users do not need to change the settings shown on the IP Setup screen. The typical installation simply allows DHCP to assign the IP address and associated settings; in this case, all you need to do for this screen is touch Save.
  • Page 18: Set Up An Http Proxy

    Step 1 (continued) D. Set up an HTTP Proxy Very few networks require you to set up an HTTP Proxy; this is an advanced option. In those rare cases that this is necessary, it is generally sufficient to select AUTO, which allows you to enter the URL and lets the system assign a port.
  • Page 19 Step 1 (continued) Once Network Setup is complete, your Blink charging system automatically performs a network test, confirming that all of the settings are correct. If a network test fails, touch the name of the test to go directly to the...
  • Page 20: Set Up Wi-Fi Manually

    Step 1 (continued) E. Set up Wi-Fi manually If you selected Manually connect to Wi-Fi, a keypad screen appears. Follow the steps below. Note: Check your Wi-Fi router’s documentation to determine your network’s security type.  Use the keypad to type the name of your home network.
  • Page 21: Step 2 - Time And Date Setup

    Step 2 — Time and Date Setup A. Set the time, date, time zone, and Daylight Savings You can choose to either set the time and date on your Blink charging system yourself, or allow the Blink system to set it automatically.
  • Page 22: Step 3 - Electricity Rate Setup

    Step 3 — Electricity Rate Setup Entering your electric company’s billing rates for energy use into your Blink charging system helps you coordinate your vehicle charging times with the least expensive billing rates. It also enables your Blink to estimate the cost of each charging session and provide additional information based on that figure.
  • Page 23: Set Up A Single-Rate Plan

    A. Set up a single-rate plan  Using the arrows, enter the rate your utility charges for one kWh, e.g., $0.06163. Start with the first digit (the dollars place), which is usually zero (0), then touch Select or the next digit. Continue until you have entered every digit.
  • Page 24: Set Up A Multiple-Rate Plan

    Step 3 (continued) B. Set up a multiple-rate plan For a multiple-rate plan, you will need to enter at least two billing rates for your electricity:  Standard or Off-Peak Rate – this is the lower rate; you will enter this first ...
  • Page 25 Step 3 (continued)  Touch the green arrows to choose whether this rate applies on WEEK DAYS WEEK ENDS then touch Next.  Touch the arrows and Select to enter the date range when this rate is in effect then touch Next. OM0001_L2_R_WM_USAv2.1...
  • Page 26 Step 3 (continued)  Touch YES to enter another billing rate, or NO to finish entering rates. If you  chose YES, repeat  through of this section. Note that for multiple-rate plans, you must enter at least two rates. (You may choose to do this later, however.) ...
  • Page 27: Step 4 - Schedule Charging Times

    9:00pm charge start time on weekdays allows you to simply plug in your vehicle when you get home then forget about it. Your Blink charging system will wait until 9:00 to start charging – saving you money. You can schedule multiple time slots, too – for example, after work on weekdays and during the early morning hours on weekends.
  • Page 28: Enter The Desired Charging Times

    Step 4 (continued) B. Enter the desired charging times Enter time slots for when you want your Blink charging system to be available for charging.  Use the green arrows to enter the times to start and end each charging session, touching...
  • Page 29 Step 4 (continued) The final Charging Schedule Setup screen lists all of the entries in your current charge schedule.  Touch DELETE remove an entry.  Touch EDIT to make changes to an entry. If there are more than four entries, touch the green arrow to view more.
  • Page 30: Step 5 - Creating A Pin (Optional)

    We strongly recommend creating a PIN if small children will be in your home or if your Blink charging system is in an easily accessible location, such as a carport.
  • Page 31: Using The Blink Charger

    Using the Blink Charger The Main screen tells you at a glance about the status of your Blink charging system, including whether it is plugged in, whether it is charging, and how soon charging will begin. The right side of the Main screen tells you about your most recent charging session, such as how much of the charge occurred during off-peak billing hours and the estimated cost of the charging session.
  • Page 32: Vehicle Is Waiting To Charge

    When your vehicle is plugged in Vehicle is waiting to charge If your vehicle is plugged in, you have a charge schedule set up in your Blink charging system, and charging has not started yet, the following screen appears. At any time, you can...
  • Page 33: Charging Cancelled

    Charging cancelled The following screen appears when you cancel a charging session while it is in progress by touching Stop Charging. Your options are to restart the session where you left off (Start Charging Now or Resume Schedule) or to schedule this charge to happen at a later time (Reschedule Charge). Rescheduling a charge only affects the current charging session –...
  • Page 34: Charging Delayed Or Interrupted

    This can happen if you give your utility permission to balance their electrical load via “demand response” functions. Both of these screens indicate when charging will resume. This screen indicates that your Blink charging system was waiting to start a scheduled charge.
  • Page 35: View Your Charging History

    Blink charging system, and more. Note: You must enter your electric company’s billing rates at your residence in order for Blink to calculate Charging Cost, Cost Per Charge, Price Per kWh, or % Off-Peak.
  • Page 36: Change Your Blink Charger Settings

    Change your Blink Charger Settings Once your Blink setup is complete, all changes are made from the Settings menu. Touch Settings to see a menu of Blink options. Touch an option on the Settings menu to change settings or to view the Blink Device Information.
  • Page 37: Enter Your Blink Pin

    Enter your Blink PIN If you created a PIN during setup, your Blink will prompt you to enter it each time you try to change one of the saved settings, including the charge schedule, billing rates, time and date, and network setup.
  • Page 38: Change Your Location

    Change your location Touch the Location option on the Settings menu to display the available locations. Select the appropriate location from the listing and touch Save. Change your charge schedule Touch the Charge Schedule option on the Settings menu to display the following screen. This update process is identical to the original setup process.
  • Page 39: Change Your Electricity Billing Rates

    Change your electricity billing rates Touch the kWh Rate(s) option on the Settings menu to display the following screen. This update process is identical to the original setup process. See Step 3 for more information. Change the date and time settings Touch the Date &...
  • Page 40: Change Your Blink Pin

    Change your Blink PIN Touch the Change PIN option on the Settings menu to display the following screen.  If you did not enter a PIN during setup: Use the keypad to enter a 4-digit PIN, touch Continue, re-enter your PIN, then touch Continue again.
  • Page 41: Test Your Network Connection

    Test your network connection Touch the Network Test option on the Settings menu to display the following screen. View information about your Blink charging system Touch the Device Info option on the Settings menu to display the following screen. This information is helpful for troubleshooting your Blink device.
  • Page 42: Adjust Your Display View

    View information about the Blink intranet Touch the Intranet option on the Settings menu to display the following screen. This screen provides information about connecting to the Blink intranet from your home network. The default intranet password is “blinkadmin”. OM0001_L2_R_WM_USAv2.1...
  • Page 43: Creating A New Intranet Password

    Creating a new intranet password This screen appears to allow you to create a new password. Use the standard keys. The up arrow changes the character case. OM0001_L2_R_WM_USAv2.1...
  • Page 44: Using The Intranet

    Using the intranet Your Blink unit’s communications provide system flexibility and convenience. Via the Blink Network, you are able to get automatic uploads and access the onboard features right from the comfort of your home! Note: Your home must already be set up for Internet connection with either a Wi-Fi network or an available Ethernet port on a modem or router and an Ethernet cable that reaches from that port to the charging system.
  • Page 45 Touch Menu to view the charging status for your Blink charging station. OM0001_L2_R_WM_USAv2.1...
  • Page 46 Select the current or previous month’s history. Touch Settings to set or change your Blink unit’s configuration. Or, you select the options from the Main screen. The displayed screens are slightly different, but the operations are the same as those performed on the initial setup of your Blink charging system.
  • Page 47: Charge Schedule

    Charge Schedule Select whether to set a charge schedule. See the instructions on page 24. kWh Rate(s) Select the appropriate rate plan and enter your electricity costs. See the instructions on page 19. OM0001_L2_R_WM_USAv2.1...
  • Page 48: Device Info

    Blink unit’s information. This will be helpful in troubleshooting your Blink device. Date & Time Set the time and date on your Blink charging system or allow the Blink system to set it automatically (default setting). See page 17 for directions.
  • Page 49: Upload Firmware

    Upload Firmware Click Upload Firmware to upload the latest Blink software for your charging system. Select the file from the Blink Network and touch Upload. View your system log by touching the View System Log button. Screen appears when the upload is complete.
  • Page 50: Change Device Pin

    Change Device PIN To create or change your PIN, touch Change Device PIN. Enter a 4-digit Personal Identification Number. See page 26 for directions. Change Intranet Password To create or change your intranet password, touch Change Intranet Password. See page 12 for directions.
  • Page 51: Get Help With Using Your Blink

    Get help with using your Blink Your Blink charging system provides on-screen help to assist you. There are two types of Blink help:  Clicking the question marks that appear on certain screens; this pops up helpful information about that screen or screen item Touch Help at any time for ...
  • Page 52: Power Issues

    Touch the screen anywhere to begin calibration.  If the screen is not touched within the timeout period, your Blink unit skips the calibration step, applies the last saved calibration settings, and displays the Welcome screen below. The Welcome to Blink screen appears.
  • Page 53 A Power Fault Ocurred screenindicates that a power fault has occurred. Your Blink charger will attempt to clear the power fault automatically. After 4 unsuccessful automatic reset attempts, a manual reset is required. At any time, touch the screen to manually clear the power fault. If fault fails to clear (unlikely), contact your Blink Contact Center service representative.
  • Page 54: Self-Test Fault

    Most users will never see this screen. Following the screen’s instructions to turn off the power to your Blink charging system then turn it back on usually will resolve the problem. If not, please contact a Blink Contact Center service representative.
  • Page 55: Blink Updates

    Blink updates Periodically your Blink charging system will download and install firmware updates automatically. Typically this will occur after midnight, and only takes a few minutes. Your Blink charging system will display the screens below during these updates. Note: If your Blink charging system is shut down and restarted, it may trigger the update process.
  • Page 56: Advanced Settings

    Advanced Settings Set Output Current – Authorized Personnel Only Touch the Settings tab. Touch the Settings tab. Touch the Device Info option. Touch the Device Info option. OM0001_L2_R_WM_USAv2.1...
  • Page 57 10 seconds. Enter the maintenance PIN. The Maintenance Mode is for qualified Blink technicians or licensed contractors only. Contact the Blink Support Center at 1-888-998-BLINK (2546) to request the latest maintenance PIN. Touch the Amperage option. Touch the Amperage option.
  • Page 58 Touch the left and right arrows to configure the amperage rating for the Blink unit. Touch Save when the correct amperage setting is displayed. Touch the right and left arrows to raise and lower the amperage values to the correct level.
  • Page 59: User Maintenance Instructions

    USER MAINTENANCE INSTRUCTIONS Your Blink charging system is designed to last for many years of use. One way you can ensure a long and happy experience with your Blink charging system is to take good care of this equipment. WARNING: RISK OF ELECTRIC SHOCK Do not touch live electrical parts.
  • Page 60  Inspect your Blink unit’s connector terminals on the charging cord – look for dark discoloration or corrosion. Verify that the terminals are straight and undamaged. Have any necessary repairs performed by a qualified Blink service representative.
  • Page 61 Ethernet · 10 Calibrate touch screen · 8 Cancel charging · 30 Firmware update · 52 CDMA modem · 6 Change blink settings · 33 Change Device PIN screen · 47 Change PIN number · 34, 35, 36 Help · 48 Changing HTTP Proxy ·...
  • Page 62 J1772 · See Connector Safety features · 6 instructions · 1 Self-test fault · 50 Set up your blink · 9 Keypads · 12 Settings menu · 33 Settings screens · 43 Charge Schedule · 44 Setup LAN · 10 billing rates ·...
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We-30k

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