Led Indicator Lights; Basic Troubleshooting - ElectroFlip iTrack 2.0 User Manual

LED INDICATOR LIGHTS

LED INDICATOR
Power LED (Red & Green light)
GSM LED (Green)
GPS LED (Blue)
TROUBLESHOOTING
Below are possible issues that you may encounter when using the device. If the issue you are
having is not on the list you may visit our FAQ section
you can contact us through our website, www.ElectroFlip.com, and go to our Contact Us page.
You may also give us a call at our Customer Support number 1-877-686-7495.
1. The device fails to turn on.
Possible Cause: The battery is dead, or the unit is switched OFF.
Possible Solution: Charge the battery overnight; ensure the power adapter's light is illuminated
while charging. While charging switch the unit OFF (away from the USB port).
2. The device is not getting any GSM Signal
Possible Cause: GSM Antenna is not connected properly. Or, SIM card is not properly installed.
Possible Solution: Check the GSM antenna if t is properly connected. Check if the SIM card is
properly installed. Re-insert the SIM card and if same problem try a different SIM card. You can also
check the compatible GSM SIM card from the FAQ link below:
http://help.electroflip.com/article-100.html
3. Hang up failure.
Possible Cause: Unauthorized number dials up the unit.
Possible Solution: Delete the authorized number or initialize the unit. If the number has not be
added as an unauthorized number, add it.
4. You received a message "Monitor fail" when you switch to Monitor mode.
Possible Cause: Unauthorized number dials up the unit.
This document is a property of ElectroFlip LLC (www.ElectroFlip.com).
Green LED Flash
Red LED Flash
Red LED is constantly ON
Green LED is constantly ON
OFF
Flash fast, 1sec/times
Flash slow, 3sec/times
Flash
ON
No unauthorized reproduction is allowed.
23
STATUS
Normal
Low Power
Charging
Charging finished
Searching for GSM Network
GSM Mode
GPRS Mode
No GPS Reception
Good GPS Reception
(http://help.electroflip.com/index.php) or