Summary of Contents for Intermec Trakker Antares 2475
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Myriad Pro Black AGaramond Read This First! This manual contains information about the terminal’s features, installing the terminal, learning about the menu system, operating the terminal in a network, and troubleshooting problems. If you need to learn how to configure the terminal, develop and use applications, run diagnostics, use reader commands and configuration commands, or use default and optional applications, you also need to download the Trakker Antares 2400 Family System Manual...
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The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
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Incorporated information from the Trakker Antares 2400 Family System Manual Addendum (P/N 073395-001). Referenced the following new feature for firmware version 8.01: • Trakker Antares support on the Wavelink Avalanche client management system. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
Who Should Read This Document? ..............xii Related Documents ....................xii Learning About the Terminal ....................1 What Is the Trakker Antares 2475 Terminal? ..............2 Learning About the Terminal’s Features ..............3 Options for the Terminals ..................4 Accessories for the Terminal ................... 5 What’s New?........................
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Point-to-Point Protocol ................44 Using RF Communications on the Terminal ..............45 Planning the Network Connection ............... 46 Configuring the Intermec Gateway or DCS 30X ..........46 Configuring the Access Points................47 802.11b Radio..................48 Configuring the 2475 Network Parameters............48 Configuring the 802.1x Security Parameters ............
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Contents Problems While Running Applications ..............66 Problems Scanning Bar Code Labels ..............66 Problems Transmitting Data Through the Intermec Gateway or DCS 30X ..68 Problems Transmitting Data Through the Serial Port........... 68 Booting the Terminal ......................69 Booting the Terminal on Resume ................. 69 Using the Boot Menu ...................
Safety Summary Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
être strictement respecté pour empêcher l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de données. Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
Before You Begin Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at http://www.intermec.com and click Service & Support. The Intermec Global Sales & Service page appears. From the Service &...
Related Documents The Intermec web site at http://www.intermec.com contains our current documents that you can download as PDF files. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
It also describes the terminal ports, power, memory, drives, and input devices. This chapter covers these topics: • What is the Trakker Antares 2475 terminal • What’s new • Using the terminal for the first time •...
Terminals,” in the Trakker Antares 2400 Family System Manual (P/N 071389). 2475U001.eps Trakker Antares 2475 Vehicle-Mount Terminal Trakker Antares 2475 terminals with an IEEE 802.11b radio installed are Wi-Fi certified for interoperability with other 802.11b wireless LAN devices. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
Chapter 1— Learning About the Terminal Learning About the Terminal’s Features The Trakker Antares 2475 terminals are designed to make data collection easy and include these features: Antenna CGA-compatible screen Status lights Keypad 2475U002.eps 2475 Features Feature Description Mounting bracket...
• IBM 3270, IBM 5250, and VT100/220/320/340 and ANSI TE 2000 terminal emulation application with keypad and overlay • UDP Plus (Intermec Gateway or DCS 30X network), WTP (Intermec Gateway or DCS 30X to host), or TCP/IP network protocol • Data Collection Browser™ (dcBrowser™) application •...
Cable Accessories” on page 76. What’s New? With this user’s manual revision, the following changes were made to support software on Trakker Antares 2475 terminals with firmware version 8.01: • Software was added to the Trakker Antares terminals to support the Wavelink Avalanche client management system.
1 Unpack the terminal and documentation. For a list of shipping box contents, see “Unpacking the Terminal” on page 7. 2 Install the terminal. For help, see the Trakker Antares 2475 Vehicle- Mount Terminal Installation Instructions (P/N 072512). 3 Charge the backup battery. For help, see “Learning About the Power Supplies and Backup Battery”...
• Antenna • DC power supply cable, approximately 1.8 m (6 ft) long • Function key labels • Documentation: quick start guide, installation instructions, and safety supplement Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
Use this port to connect the terminal to one of the DC power supply kits (10 to 36 VDC or 15 to 96 VDC). You must have a power supply connected to operate the terminal. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
The power supplies also provide over-current, over-voltage, over-temperature, and shorted-output protection. For more information about installing the DC power supply, see the Trakker Antares 2455/2475 DC Power Supply Installation Guide (P/N 067362). Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
Note: The NiCad backup battery is NOT user-serviceable. You must return the Trakker Antares 2475 terminal to Intermec to replace the backup battery. • The backup battery will provide backup battery power for a minimum of 2 weeks with a fully charged backup battery pack installed and no AC power.
1 Make sure the 2475 is connected to either the vehicle battery with the DC power supply or a powered electrical outlet with the AC power supply. For help, see the Trakker Antares 2475 Vehicle-Mount Terminal Installation Instructions (P/N 072512).
Left side above the key Orange Press the green ? key and then the key. Centered above a numeric key Green Press the blue ( key and then the key. Right side above the key Blue Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
To flush the ), (, =, or ? key from the buffer without performing any action, just press the key again. The Modifier Key status light turns off. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
You can order the 2475 with an alphanumeric French, German, Italian, Portuguese, or Spanish keypad. Like the English alphanumeric keypad, you use the international keypad to enter all the characters printed on or Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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` (grave) £ ¨ (umlaut) § ´ (acute) ¶ ~ (tilde) To flush the diacritical mark from the keypad buffer without entering any key, press ( twice. The Modifier Key status light turns off. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
You can also create your own pre-printed function key labels. For the exact function key label measurements, see “Label Specifications” on page 79. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
• Display Row Spacing • Display Video Mode For more information, see Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual. You can also use a key sequence to adjust the display contrast. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
When the terminal is turned off (Suspend mode), the status lights are also off. Power Network Connect Network Transmit Modifier Key Caps Lock Good Read User Defined 2475U025 .eps 2475 Status Lights Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
This status light turns on when data is buffered in the RF network interface. The data is Transmit either waiting to be transmitted to the Intermec Gateway or DCS 30X or host, or received data has not been accepted by the application on the 2475. When no data is being buffered in the interface, the Network Transmit status light is off.
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“Problems While Configuring 802.1x Security” on page 61. Click You pressed a key and the Keypad Clicker command was enabled. To disable the keyclick, see “Keypad Clicker” in Chapter 6 of the 2400 Family system manual. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
After you connect an input device to the 2475, you can modify the following scanner command options to meet your needs: • Decode Security • Scan Ahead • Scanner Mode • Scanner Redundancy • Scanner Selection • Scanner Timeout • Scanner Trigger Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
For more information about these commands, see Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual. Defining the Terminal’s Memory and Drives The Trakker Antares 2475 terminals come with the following memory and drives: 750K flash drive Drive C...
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RAM that you can use for the application execution space. You can also configure this RAM to be the RAM drive (up to 256K). The remaining RAM is the Malloc/free memory pool. Application RAM drive Malloc/free 512K RAM execution space (drive E) memory pool Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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Chapter 1— Learning About the Terminal Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
TRAKKER Antares 2400 Menu System. This chapter covers these topics: • How to configure the terminal • Configuring the terminal with the menu system • Configuring drives and memory on the terminal Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
2475. This method is a fast, easy way to configure your new 2475 with the same parameters as your existing 2475. For help, see Chapter 2, “Configuring and Managing the Terminals,” in the 2400 Family system manual. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
You can send configuration information to multiple terminals in your RF network using the Wavelink Avalanche client management system and the Intermec Configuration Utility. For help, see Chapter 2, “Configuring and Managing the Terminals,” in the 2400 Family system manual.
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You may need this information if you are working a problem with an Intermec representative. If you are using a DHCP server, this menu option also displays the DHCP-assigned IP address. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
The TRAKKER Antares 2400 Menu System provides online help for the menus and commands. To access a help screen • Press ¡ to access a help screen. To exit a help screen • Press • to exit the help screen. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
The Activate field is a toggle field. Press : to toggle between Disabled and 802.11 DS or OpenAir. The Host IP Address and Terminal IP Address fields are entry fields. You type a value into the field for each IP address. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
“Trakker Antares Terminal Font Set” in Appendix C of the 2400 Family system manual. For example, Ü (the 5250 Field Exit code) has the hexadecimal value 9A. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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5 Press ; or choose OK to save your changes and exit the screen. For help exiting the menu system, see the next two sections, “Exiting Screens and Saving Changes” and “Exiting the Menu System.” Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
Or, choose Cancel and press ; to return to the previous menu or screen. 3 From the Main Menu press •. If you have made any changes, the next screen prompts you to store the changes in flash memory. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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System. Or, choose Cancel and press ; to return to the Main Menu. After you exit the menu system, the terminal resumes the application you were running when you started the menu system. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
Note: The 4MB flash memory is required for 802.1x TTLS security and is not available to store files or double-byte fonts. For more information about configuring 802.1x TTLS security, see “Configuring 802.1x TTLS Security” on page 50. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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For help configuring flash memory, see “Flash Memory Configuration” in Chapter 6 of the 2400 Family system manual. For help loading double- byte fonts, see “Loading Double-Byte Fonts” in Chapter 2 of the 2400 Family system manual. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
This chapter covers these topics: • How the terminals fit into your network • Using serial communications on the terminal • Using RF communications on the terminal Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
RF network. Host TCP/IP UDP Plus Direct Connect or WTP Ethernet Access Access G4000 point point 2475 2475 2475 2475 2475s in a UDP Plus Network, WTP, or TCP/IP Direct Connect Network Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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For more information, see the MobileLAN access System Manual (P/N 067150). 192.9.175.7 G4000 192.9.200.X 192.9.175.X Router subnetwork Ethernet subnetwork Access point Access point Access point 2475s 192.9.200.5, 192.9.200.6 2475s in Multiple Subnetworks (UDP Plus) Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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For more information, see the MobileLAN access System Manual. Host 192.9.175.7 192.9.200.X 192.9.175.X Router subnetwork Ethernet subnetwork Access Access Access point point point 2475s 192.9.200.5, 192.9.200.6 2475s in Multiple Subnetworks (TCP/IP) Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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(default router and subnet mask). The next illustration shows the G4000 in another subnetwork from the terminals. 192.9.200.5 G4000 192.9.200.X 192.9.175.X Router subnetwork subnetwork Ethernet 192.9.175.1 Access point 2475s Communicating Across Subnetworks (UDP Plus) Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
1 Install the 2475 and connect the terminal to a serial device. For help, see the Trakker Antares 2475 Vehicle-Mount Terminal Installation Instructions (P/N 072512). 2 Choose a communications protocol. For help, see the next section, “Choosing a Communications Protocol.”...
• Flow control Configurable Protocol Configurable protocol is based on Intermec’s Polling Mode D protocol except that you have the option to change some of the serial port protocol parameters or remove specific events from the protocol, such as Poll or handshake.
• Data bits • Parity • Stop bits • Flow control • EOM (Set EOM1 to \x0D, which is <CR>, and set EOM2 to \x0A, which is <LF>) • LRC (Disable) • Handshake (Disable) Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
2400 Family System Manual (P/N 071389). The set of network parameters you must configure depends on whether you install the terminal on the same subnetwork as the Intermec Gateway or DCS 30X (UDP Plus or WTP) or host (TCP/IP) or on a different subnetwork.
RF network. You must assign and set the IP address for each access point (RF) and each 2475. If you are using a UDP Plus or WTP network, you must also assign an IP address to the Intermec Gateway or DCS 30X.
Chapter 3— Operating the Terminal in a Network To allow the 2475 to communicate with the Intermec Gateway or DCS 30X, you must perform these tasks on the server: • Define the host communications parameters, which includes the physical connection (network adapter cards) to the host.
The set of network parameters you must configure depends on whether you install the terminal on the same subnetwork as the Intermec Gateway, DCS 30X, or host (TCP/IP) or on a different subnetwork.
Chapter 3— Operating the Terminal in a Network • Default Router (Intermec Gateway, DCS 30X, or host on different subnetwork). • Subnet Mask (Intermec Gateway, DCS 30X, or host on different subnetwork). For help understanding these parameters and their syntax, see Chapter 6, “Configuration Command Reference,”...
1.80 or later as an authentication server. For help, see the MobileLAN access System Manual (P/N 067150). • an Intermec MobileLAN access point with an 802.11b radio and software release 1.80 or later that serves as an authenticator. The authenticator knows the IP address and secret key of the authentication server and translates EAP-TTLS frames to RADIUS frames and vice versa.
If you just want to make sure that your terminal can be authenticated, you can use the default values of “anonymous” and “anonymous.” However, Intermec recommends that you set your permanent user name and password to unique values. 3 Exit the menu system and save all changes.
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Note: The AP Radio Data Encryption screen for your Cisco access point may look different than the one shown here. Check the Open check box for both Accept Authentication Type and Require EAP. Click OK. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
If you just want to make sure that your terminal can be authenticated, you can use the default values of “anonymous” and “anonymous.” However, Intermec recommends that you set your permanent user name and password to unique values. For help, see Chapter 6, “Configuration Command Reference,”...
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Chapter 3— Operating the Terminal in a Network Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
This chapter covers these topics: • Problems and solutions • Booting the terminal • Troubleshooting a locked up application • Resetting the terminal • Cleaning the terminal screen Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
TE 2000 guide. If you send the terminal in for service, it is your responsibility to save the terminal data and configuration. Intermec is responsible only for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your terminal.
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Follow the instructions in “Troubleshooting a Locked Up Application” on page 70. • If the terminal will not boot or reset, contact your local Intermec service representative for help. You want to restore the terminal’s default Scan this bar code label:...
IP address. Set the default router address (if necessary). Enable the Network Activate command. You can change an IP address with the network enabled as long as it still defines a valid network configuration. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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For help, see “End of Message (EOM)” or “Start of Message (SOM)” error. DLE, XON, XOFF are not in Chapter 6 of the 2400 Family system manual. valid values for either SOM or EOM. Configuration was not updated. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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IP address or Controller 0.x.x.x or 127.x.x.x. These are invalid addresses. Set a valid IP (Host) IP address set to an address for the terminal and Intermec Gateway, DCS 30X, or host. invalid address of 0.x.x.x or 127.x.x.x. Configuration was For help, see “Using RF Communications on the Terminal”...
This section references error numbers that are displayed on the Error Logger screen in the TRAKKER Antares 2400 Menu System. To view the Error Logger screen, from the Main Menu, choose Diagnostics Menu, Software Diagnostics, and then Error Logger. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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The MobileLAN access point that you are trying to communicate with may not be communicating with the Odyssey™ server. Make sure your MobileLAN access point is turned on, properly configured, and has 802.1x security enabled. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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BASEDATE.TXT and LOADER.EXE on your PC. These files are available as part of the firmware upgrade that can be downloaded at no charge from the Intermec web site at www.intermec.com. Follow Steps 1 through 5 of the procedure To transfer applications and files to the terminal using LOADER.EXE in Chapter 3,...
Intermec Gateway or the user’s manual for the DCS 30X to troubleshoot any potential problems with the server. In a TCP/IP network, there may be a problem with the connection between the access point and the host computer.
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In a UDP Plus network, the terminal is not connected to the the terminal screen. Intermec Gateway or DCS 30X. You may need to check the terminal configuration or make sure the Intermec Gateway or DCS 30X is running and that data collection is started.
Attention: Danger: Ne regardez pas directement la réflexion d’un rayon laser ou dans la fenêtre du laser lorsque celui-ci est en opération. Si vous regardez trop longtemps un rayon laser, cela peut endommager votre vue. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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Good Read status light remains on, there may be a problem with the status light. Press the Scan trigger again without scanning a bar code label. If the LEDs are still on, contact your local Intermec service representative. You scan a valid bar code label to enter data The terminal may have decoded the bar code label in a symbology for your application.
The buffer holding transactions to be sent to the controller is full. Stop collecting data with this terminal. Make sure the terminal is communicating with the Intermec Gateway or DCS 30X and let the terminal send all the transactions in the buffer before you continue collecting data.
Chapter 2 of the 2400 Family system manual. • reset the terminal. • disconnect the power supply and the NiCad backup battery from the terminal, reconnect both the power supply and the NiCad backup battery, and turn on the terminal. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
Chapter 4— Troubleshooting and Maintaining the Terminal Note: The NiCad backup battery is not user-serviceable. You must return the 2475 to Intermec to replace the backup battery. BOOT MENU 1 - Boot System 2 - Run Loader 3 - Power Down POWER DOWN IN 60 SEC 2475U058.eps...
5 Set the time and date. For help using the TRAKKER Antares 2400 Menu System, see “Configuring the Terminal With the Menu System” on page 27. If the terminal will not boot or reset, contact your local Intermec service representative for help. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
3 Dip a clean towel or rag in the soap and water solution and wring out the excess solution. Wipe off the terminal screen. Do not allow any abrasive material to touch these surfaces. 4 Wipe dry. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
Keypad Options • Alphanumeric keypad with 59 keys, 5 separate function keys, PC-style layout, available in English, French, German, Italian, Portuguese, or Spanish • Terminal emulation keypads for IBM 3270, IBM 5250, and VT/ANSI Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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2.4 to 2.5 GHz world-wide Wired Data Communications • RS-232C serial port (COM1) • XMODEM, XMODEM1K, or YMODEM protocol for data transfer • Protocols: Binary, Configurable Serial Protocol, Master Polling, and Polling Mode D Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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• O’Neil MicroFlash3 printer cable (P/N 067643) Input Devices for the Scanner Port You must use an interface cable to connect an input device to the scanner connector. You can attach these Intermec input devices to the Scanner port: • 1517, 1518, and 1519 laser scanners •...
The following illustration shows the type of connector used for the Scanner port and COM1 port. The following tables list the pin assignments for each port. Pin 1 Pin 10 2475U091.eps Scanner Port and COM1 Port Connector Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
Pin Assignments for the Power Supply Port The following illustration shows the Power Supply port connector and its pin assignments. Pin 4: Chassis ground Pin 3: -DC Pin 2: +DC Pin 1: Chassis ground 2475U092.eps Power Supply Port Connector Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
1.933 in 5X .28 in R.132 in 7.335 cm 2475U095.eps R.060 in 2.888 in Function Key Label Specifications for the Alphanumeric Keypads Note: The function key label illustration is not shown to scale. Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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20 VT/ANSI terminal emulation, See the TE 2000 VT/ANSI Terminal Emulation Programmer’s Guide warm boot, 70 Wavelink Avalanche, See the Trakker Antares 2400 Family System Manual. what’s new in this revision, 5 Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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Index Trakker Antares 2475 Vehicle-Mount Terminal User’s Manual...
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Corporate Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com Trakker Antares 2475 Vehicle-Mount Terminal User's Manual *072383-003* P/N 072383-003...
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