Errors And Messages - Moretti Design AQUA User Manual

ERRORS AND MESSAGES

Code Description
Switch off through
intervention of the
safety thermostat with
manual reset in error
Er01
for high water
temperature or high
temperature in the
pellet tank
Switch off due to
Er02
chimney flue
occlusion
Turn off due to low
Er03
fume temperature
Switch off due to high
Er04
water temperature
Turn off due to high
Er05
fume temperature
Turn off due to
Er07
Encoder error
Cause
PUMP BLOCKED OR BROKEN
AIR IN THE SYSTEM
RESETTING THERMOSTAT
BROKEN
CONTROL UNIT BROKEN
HIGH TEMPERATURE IN PELLET
TANK
CHIMNEY FLUE OCCLUDED
WIND IN THE CHIMNEY FLUE
PRESSURE SWITCH BROKEN
CONTROL UNIT BROKEN
PELLET TANK EMPTY
BLOCKED AUGER
AUGER MOTOR BROKEN
EXHAUST FUME PROBE BROKEN
PUMP BLOCKED OR BROKEN
AIR IN THE SYSTEM
UNDERSIZED HEATING SYSTEM
BOILER PROBE BROKEN
CONTROL UNIT BROKEN
DIRTY STOVE
EXHAUST FUME SENSOR
BROKEN
NO SIGNAL TO ENCODER
Operations to be performed
Reset the thermostat (page 21),
unblock and verify the proper
function of the pump
Reset the thermostat (page 21),
unblock and verify if there is any air
in the system
Reset the thermostat (page 21),
unblock and turn on the stove, if
the error occurs immediately, it is
likely that the thermostat is broken
Reset the thermostat (page 21),
unblock and turn on the stove, if
the error occurs immediately, it is
likely that the control unit is broken
Reset the thermostat (page 21),
unblock and turn on the stove, if
the error reoccurs turn off the stove
Unblock and check, if you need to
clean your chimney flue
Unblock and check if the flue
needs to be installed according to
standard regulations and directions
contained in this manual
Unblock and turn on the stove, if
the error occurs immediately, it is
likely that the pressure switch is
broken
Unblock and turn on the stove, if
the error occurs immediately, it is
likely that the control unit is broken
Unblock and check if there are any
pellets in the tank
Unblock, clean burner and turn the
stove on again
Unblock, reset the thermostat and
verify the proper function of the
pump
Unblock, reset the thermostat and
see if there is any air in the system
Unblock, reset the thermostat and
verify if part of the system has
been isolated
Unblock, reset the thermostat and
turn on the stove, if the error
occurs immediately, it is likely that
the boiler probe is broken
Unblock, reset the thermostat and
turn on the stove, if the error
occurs immediately, it is likely that
the control unit is broken
Unblock and turn on the stove, if
the error reoccurs, the stove
probably needs to be cleaned
If the fume temperature is high
even during the shutdown phase,
thermocouple is broken
Unblock and turn on the stove, if
the error reoccurs, then the
exhaust fan or control unit is
broken
Solutions
If the pump is broken call an
authorized technician
Discharge the air from the system
If the error persists, call an
authorised technician
If the error persists, call an
authorised technician
If the error persists, call an
authorised technician
If the error persists, contact an
authorised technician
Refill pellet tank
If the error persists, contact an
authorised technician
If the pump is broken call an
authorized technician
Discharge the air from the system
If the error persists, call an
authorised technician
If the error persists, call an
authorised technician
If the error persists, call an
authorised technician
If the error persists, contact an
authorised technician
If the error persists, contact an
authorised technician
If the error persists, contact an
authorised technician
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