Page 1 Connectrix DS-xxM2 Fibre Channel Switch INSTALLATION AND SERVICE MANUAL P/N 300-000-931 REV A01 EMC Corporation 171 South Street Hopkinton, MA 01748-9103 Corporate Headquarters : (508) 435-1000, (800) 424-EMC2 Fax : (508) 435-5374 Service : (800) SVC-4EMC...
Page 2 All computer applications, including but not limited to microcode, described in this document are furnished under a license, and may be used or copied only in accordance with the terms of such license. EMC either owns or has the right to license the computer applications described in this document. EMC Corporation retains all rights, title, and interest in the computer software programs.
Page 3 Any modifications to this device - unless expressly approved by the manufacturer - can void the user’s authority to operate this equipment under part 15 of the FCC rules. Trademark Information Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual...
Page 4 Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual...
Page 5: Table Of Contents
Contents Preface ........................... xix Warnings and Cautions ..................xxv Chapter 1 General Information Connectrix DS-XXM Switch Overview......... 1-2 Switch Description................1-3 Switch Management..............1-4 Error-Detection, Reporting, and Serviceability Features ..1-5 Zoning Feature ................1-6 Multiswitch Fabrics ..............1-7 Switch Specifications..............1-9 Connectrix Service Processor Description........
Page 6 Contents Software Diagnostic Features............1-28 Connectrix Manager Diagnostics ......... 1-28 Hardware View Layout and Function......... 1-31 Product Manager Diagnostics ..........1-31 Topology Tab ................1-43 Zone Set Tab ................1-44 Connectrix Management Services........1-45 Embedded Web Server Diagnostics........1-47 SNMP Trap Message Support..........1-49 E-Mail and Call-Home Support ...........
Page 7 Contents Task 15: Verify Switch-to-Connectrix Service Processor Communication ................2-49 Task 16: Set Switch Date and Time ..........2-51 Set Date and Time Manually ..........2-51 Periodically Synchronize Date and Time ......2-52 Task 17: Configure the DS-XXM Product Manager Applications ...................
Page 8 Contents MAP 0300: Console Application Problem Determination..3-36 MAP 0400: Loss of Console Communication ......3-43 MAP 0500: Fan and CTP Card Failure Analysis ....... 3-65 MAP 0600: Port Failure and Link Incident Analysis ....3-70 MAP 0700: Fabric, ISL, and Segmented Port Problem Determination ................
Page 9 Contents Set the Switch Online or Offline..........4-46 Set Online State ..............4-46 Set Offline State ..............4-47 Block and Unblock Ports .............. 4-48 Block a Port ................4-48 Unblock a Port ................ 4-49 Manage Firmware Versions ............4-50 Determine a Switch Firmware Version ....... 4-50 Add a Firmware Version............
Page 10 Contents F....................A-9 I....................A-9 N....................A-10 O....................A-11 P....................A-12 R ....................A-12 S....................A-13 T....................A-13 Y ....................A-16 Z ....................A-17 DS-XXM Product Manager Messages ........A-18 A....................A-18 C ....................A-19 D....................A-26 E....................A-26 F....................A-27 I....................
Page 11 Contents Appendix D Consolidating Connectrix Manager Servers in a Multiswitch Fabric Introduction ................... D-2 Required Connectrix Manager Version ........D-6 IP Address Assignment ..............D-7 Consolidating Service Processors ..........D-9 Common Steps for All Configurations ........ D-9 One Ethernet Card, No Public Network Connection ..D-13 Two Ethernet Cards, No Public Network Connection ..
Page 12 Contents Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 13 Figures Figures Switch, Ethernet Hub, and EC-1200 Cabinet ..........1-3 Connectrix Service Processor ..............1-13 24-Port Ethernet Hub ................. 1-14 Typical Network Configuration (One Ethernet Connection) ....1-19 Typical Network Configuration (Two Ethernet Connections) .... 1-20 DS-32M2 Switch (Front View) ..............1-22 DS-16M2 Switch (Front View) ..............
Page 14 Rack Mount Overview Diagram ..............E-4 Left Front Vertical Rail ................E-5 Right Front Vertical Rail ................E-6 Mounting a DS-xxM2 Sheet Metal Chassis, Front to Rear (Non-EMC Cab- inet) E-7 Attaching the Slide to a DS-16M2 Switch (1 of 2) ........E-9...
Page 15 Figures Attaching the Slide to a DS-16M2 Switch (2 of 2) ........E-9 Mounting Rails on Sheet-Metal Cases for a Front-to-Back Mounting E-10 Mounting Rails on Sheet-Metal Cases for a Back-to-Front Mounting E-10 Mounting Rails on Die-Cast Cases for a Front-to-Back Mounting ..E-11 E-10 Mounting Rails on Die-Cast Cases for a Back-to-Front Mounting ..
Page 16 Figures Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 17 Tables Tables Operating Status—Status Bar and Switch Status Table ......1-42 Connectrix Management Services Status Symbols ........ 1-47 Factory-Set Defaults ..................2-3 Installation Task Summary ................. 2-7 Switch Operational States and Symbols ..........2-49 Management Support Table ..............2-81 Factory-Set Defaults ..................3-2 MAP Summary .....................
Page 18 Tables xviii Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 19: Preface
Connectrix hardware currently in use. If your Connectrix unit does not offer a function described in this manual, please contact your EMC representative for a hardware or software update. Audience This guide is part of the Connectrix documentation set, and is intended for use by EMC Customer Service engineers during installation and setup of the product.
Page 20 069001174 Connectrix DS-32M2 Fibre Channel Switch User Guide, 069001176 Connectrix Manager User Guide, 069001094 Connectrix DS-16M2 Fibre Channel Switch User Guide, 069001175 Connectrix ED-64M Fibre Channel Director Installation and Service Manual, 300-000-933 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 21 A danger notice contains information essential to avoid a hazard that will cause severe personal injury, death, or substantial property damage if you ignore the warning. EMC uses the following type style conventions in this guide: Palatino, Dialog box, button, icon, and menu items in text...
Page 22 Arguments used in examples of command line Courier, italic syntax. System prompts and displays and specific Courier filenames or complete paths. For example: working root directory [/user/emc]: c:\Program Files\EMC\Symapi\db User entry. For example: Courier, bold symmpoll -p [MVS type conventions)
Page 23 Preface Abbreviation Definition gigahertz hertz hours inches kilobits Kb/s kilobits per second kilobytes KB/s kilobytes per second kilograms kilohertz kilometers kilovolt kilowatt Kilowatt-hour megabits megabyte MB/s megabytes per second megahertz meter millimeter millisecond pounds nanosecond second square Sq. in. square inch xxiii Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 24 Worldwide: (1) (508) 497-7901 and ask for Customer Support. Sales and Customer For the list of EMC sales locations, please access the EMC home page Service Contacts http://www.emc.com/contact/ For additional information on the EMC products and services available to customers and partners, refer to the EMC Powerlink Web...
Page 25: Warnings And Cautions
Warnings and Cautions The following warnings and cautions pertain throughout this guide. WARNING Trained service personnel only. This unit has two power supply cords. To reduce the risk of electric shock, disconnect both power supply cords before servicing. Ground circuit continuity is vital for safe operation of the machine. Never operate the machine with grounding conductors disconnected.
Page 26 Keep all paperwork, including incident reports, up to date, complete, and accurate. Static Precautions EMC incorporates state-of-the-art technology in its designs, including the use of LSI and VLSI components. These chips are very susceptible to damage caused by static discharge and need to be handled accordingly.
Page 27 Warnings and Cautions CAUTION Before handling Connectrix printed circuit boards or other Connectrix parts containing LSI and/or VLSI components, observe the following precautions: Store all printed circuit boards in anti-static bags. Use a ground strap whenever you handle a printed circuit board.
Page 28 Warnings and Cautions xxviii Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 29: General Information
Invisible Body Tag General Information The EMC Connectrix DS-XXM Switch provides dynamic switched connections between Fibre Channel servers and devices in a storage area network (SAN) environment. SANs introduce the concept of server-to-device networking and multiswitch fabrics, eliminate requirements for dedicated connections, and enable the enterprise to become data centric.
Page 30: Connectrix Ds-Xxm Switch Overview
General Information Connectrix DS-XXM Switch Overview A SAN provides speed, high capacity, and flexibility for the enterprise, and is primarily based upon Fibre Channel architecture. The switch implements Fibre Channel technology that provides scalable bandwidth (2.125 gigabits per second), redundant switched data paths, and long transmission distances (up to 20 kilometers).
Page 31: Switch Description
General Information Switch Description The switch can be installed on a table or desk top, mounted in a EMC-supplied EC-1200 equipment cabinet, or mounted in any standard 19-inch equipment rack. Multiple switches and the Connectrix Service Processor communicate on a local area network (LAN) through one or more 10Base-T Ethernet hubs.
Page 32: Switch Management
(OCMS). To determine if an OEM product can communicate through connections provided by the switch, or if communication restrictions apply, refer to the supporting publications for the product or contact your EMC Marketing Representative Switch The switch is managed and controlled through:...
Page 33: Error-Detection, Reporting, And Serviceability Features
General Information Error-Detection, The switch provides the following error detection, reporting, and Reporting, and serviceability features: Serviceability Light-emitting diodes (LEDs) on switch FRUs and adjacent to Features FIbre Channel ports that provide visual indicators of hardware status or malfunctions. • System and threshold alerts, event logs, audit logs, link incident logs, threshold alert logs, and hardware logs that display switch, Ethernet link, and Fibre Channel link status at the Connectrix...
Page 34: Zoning Feature
General Information Data collection through the Product Manager application to help isolate system problems. The data includes a memory dump file and audit, hardware, and engineering logs. Simple network management protocol (SNMP) management using the Fibre Alliance MIB that runs on the Connectrix Service Processor.
Page 35: Multiswitch Fabrics
General Information CAUTION If zoning is implemented by WWN, removal and replacement of a device HBA or Fibre Channel interface (thereby changing the device WWN) disrupts zone operation and may incorrectly include or exclude a device from a zone. Zones are grouped into zone sets. A zone set is a group of zones that is enabled (activated) or disabled across all switches in a multiswitch fabric.
Page 36 General Information • Fabric A unzoned and Fabric B zoned—The fabrics join successfully, and fabric A automatically inherits the zoning configuration from fabric B. • Fabric A zoned and Fabric B zoned—The fabrics join successfully only if the zone configurations can be merged. If the fabrics cannot join, the connecting ports segment and the fabrics remain independent.
Page 37: Switch Specifications
General Information Switch This section lists the physical characteristics, storage and shipping Specifications environment, operating environment, and service clearances for the DS-16M2 and DS-32M2 Switches. DS-16M2 Switch Physical Dimensions Height: 1.7 in (4.3 cm) Characteristics Width: 17.5 in (44.5 cm) Depth: 26.3 in (66.8 cm) Weight 26 lbs (11.8 kg)
Page 38 General Information Storage and Protective packaging must be provided to protect the DS-16M2 under all shipping methods (domestic and international). Shipping Environment ° ° ° ° Shipping Temperature F to 140 F (-40 C to 60 ° ° ° ° Storage Temperature F to 140 F (1...
Page 39 General Information DS-32M2 Switch Physical Dimensions Height: 2.6 in (6.6 cm) Characteristics Width: 17.5 in (44.5 cm) Depth: 26.3 in (66.8 cm) Weight 26 lbs (11.8 kg) • Top and bottom: None • Front and rear: 3.0 in (7.6 cm) Airflow Clearance in Rack •...
Page 40 General Information Storage and Protective packaging must be provided to protect the DS-32M2 under all shipping methods (domestic and international). Shipping Environment ° ° ° ° Shipping Temperature F to 140 F (-40 C to 60 ° ° ° ° Storage Temperature F to 140 F (1...
Page 41: Connectrix Service Processor Description
The Connectrix Service Processor is a notebook personal computer (PC) that provides a central point of control for up to 48 LAN-connected switches or other EMC managed products (such as ED-64M and ED-1032 Directors). Figure 1-2 illustrates the Connectrix Service Processor.
Page 42: Connectrix Service Processor Specifications
General Information Connectrix Service The following list summarizes hardware specifications for the Processor Connectrix Service Processor notebook platform. Current platforms Specifications may ship with more enhanced hardware, such as a faster processor, additional random-access memory (RAM), or a higher-capacity hard drive or removable disk drive.
Page 43: Embedded Web Server Interface
General Information Embedded Web With switch firmware Version 1.1.2 (or later) installed, administrators Server Interface or operators with a browser-capable PC and an Internet connection can monitor and manage the switch through an embedded Web server interface. The application provides a graphical user interface (GUI) similar to the Product Manager application, and supports switch configuration, statistics monitoring, and basic operation.
Page 44: Maintenance Approach
General Information Maintenance Approach Whenever possible, the switch maintenance approach instructs service personnel to perform fault isolation and repair procedures without degrading or interrupting operation of the switch, attached devices, or associated applications. Switch fault isolation begins when one or more of the following occur: System event information displays at the attached Connectrix Service Processor, a remote workstation communicating with the...
Page 45 General Information Ensure the correct switch is selected for service (if the Connectrix Service Processor manages multiple switches or other EMC products) by enabling unit beaconing at the failed switch. The amber system error ( ) LED on the switch front panel blinks when beaconing is enabled.
Page 46: Remote Workstation Configurations
Processor LAN connection is part of the equipment installation and is required. Connection of remote workstations can be through the EMC-supplied Ethernet hub, or through the customer intranet. A network configuration using the customer intranet and one Ethernet connection through the Connectrix Service Processor is shown in Figure 1-4.
Page 47: Typical Network Configuration (One Ethernet Connection)
General Information Figure 1-4 Typical Network Configuration (One Ethernet Connection) Part of a second Connectrix Service Processor interface that connects to a customer intranet and allows operation of the Product Manager and Fabric Manager applications from remote user PCs or workstations. Connection to this LAN segment is optional and depends on customer requirements.
Page 48: Typical Network Configuration (Two Ethernet Connections)
General Information Figure 1-5 Typical Network Configuration (Two Ethernet Connections) Both Ethernet adapters in the Connectrix Manager Server provide auto-detecting 10/100 Mbps connections. The dedicated LAN segment that connects the Connectrix Management Server to managed switches and the optional customer intranet operate at either ten or 100 Mbps.
Page 49: Minimum Remote Console Hardware Specifications
General Information Minimum Remote Client Connectrix Manager and Product Manager applications Console Hardware download and install to remote workstations (from the Connectrix Specifications Service Processor) using a standard Web browser. The applications operate on platforms that meet the following minimum system requirements: Desktop or notebook PC with color monitor, keyboard, and mouse, using an Intel Pentium processor with a 200 MHz or...
Page 50: Field-Replaceable Units
General Information Field-Replaceable Units The switch provides a modular design that enables quick removal and replacement of FRUs (small form factor (pluggable SFP) optical transceivers, power supplies, fans and fan FRU assembly). Figure 1-6 illustrates the front of the DS-32M2 switch. Figure 1-7 illustrates the front of the DS-16M2 switch.
Page 51: Ds-16M2 Switch (Front View)
General Information Initial Microcode Port Power (PWR) Error (ERR) Ethernet Load (IML) Transcievers (16) LEDs (32) Connector Button DS-16M2 Switch (Front View) Figure 1-7 Figure 1-8 illustrates the rear of the DS-32M2 switch. Figure 1-9 illustrates the rear of the DS-16M2 switch. The rear panel includes two power supplies, four cooling fans (three for a DS-16M2), and an RS-232 maintenance port.
Page 52: Sfp Transceivers
General Information AC IN 0 Power Power Switch Receptacle AC IN 1 Power Power Switch Receptacle Fans DS-16M2 Switch (Rear view) Figure 1-9 SFP Transceivers A singlemode or multimode fiber-optic cable attaches to a port through a pluggable small form factor pluggable (SFP) transceiver. The SFP provides a duplex subscriber connector (LC) interface, and can be detached from the switch port for easy replacement.
Page 53 General Information Each power supply has a separate CTP card connection to allow for independent AC power sources. The power supplies are input-rated at 100 to 230 volts alternating current (VAC). DS-XXMs that are installed in a EC-1200 or EC-1100 cabinet receive their power from the cabinet power strips.
Page 54: Connectors And Indicators
General Information Connectors and Indicators Connectors and indicators include the: Initial microcode load (IML) button. Ethernet LAN connector. Green power ( ) and amber system error ( ) LEDs. Green and amber status LEDs associated with FRUs. RS-232 maintenance port. Initial Microcode When the button (Figure 1-6 on page 1-22) is pressed and held...
Page 55: Fru Status Leds
General Information LED (Figure 1-6 on page 1-22) illuminates when the switch detects an event requiring immediate operator attention, such as a FRU failure. The LED remains illuminated as long as an event is active. The LED extinguishes when the Clear System Error Light function is selected from the Product Manager application.
Page 56: Software Diagnostic Features
General Information Software Diagnostic Features The switch provides the following diagnostic software features that aid in fault isolation and repair of problems: FRUs provide on-board diagnostic and monitoring circuits that continuously report FRU status to the Connectrix Manager, Product Manager, and Fabric Manager applications. These applications provide system alerts and logs that display failure and diagnostic information at the Connectrix Service Processor or a remote workstation communicating with the Connectrix Service...
Page 57 General Information Display logs that provide service and diagnostic-related information. Open a Product Manager application to monitor or fault-isolate a specific switch. Open a Fabric Manager application to monitor or fault-isolate multiswitch fabric problems. Figure 1-10 Product View 1-29 Software Diagnostic Features...
Page 58 General Information Information in each product icon includes the following: Switch Speed (Gb/s) Attention Indicator Product Illustration Number Status Indicator of Ports MySwitch 5 Product Name or Network Address Object descriptions: Switch data speed, 1 Gb/s or 2 Gb/s. Attention indicator — A yellow triangle means that product requires attention.
Page 59: Hardware View Layout And Function
General Information Hardware View Click the product icon to highlight it; then press or click the CTRL-O Layout and Function Open Product icon on the Connectrix Manager toolbar. The Product Manager opens to the view (Figure 1-11). Hardware Product Manager Hardware View Figure 1-11 Product Manager The Product Manager application provides a Java-based GUI to...
Page 60 General Information Right-clicking anywhere on the switch except on a FRU displays a list of options for the switch. For reference, here are the menu options: Switch Properties Enable Unit Beaconing Clear System Error Light IPL Switch Set Switch Date and Time Set Switch Online State Status Table table displays the selected switch operational...
Page 61 General Information field shows one of the following: State Online—When the switch is set online, an unblocked port and all unbypassed ports are awaiting device login and are able to attach to a device. This state is configured through the Set Online dialog box or following an IML.
Page 62 General Information Attention indicator—A yellow triangle ( ) overlaying the top of a port SFP indicates the port is in a nonstandard mode or configuration, but did not actually fail. The indicator appears for any port having a state other than online, failed, blocked, bypassed, or loss of light.
Page 63: Hardware View
General Information Hardware View Figure 1-12 In the view, colored indicators reflect the status of actual Hardware LEDs on the switch FRUs. The status bar displays a symbol to represent the most degraded status currently reported by any of the switch FRUs.
Page 64 General Information Clear System Error Light IPL Switch Set Switch Date and Time Set Switch Online State Port Menu Double-click a port to display the dialog box. Port Properties Right-click a port to display the following options: Port Properties Node Properties Port Technology Block Port Enable Beaconing...
Page 65 General Information Port List View Figure 1-13 view displays information about all ports installed in Port List the switch. All data is dynamic and updates automatically. Double-click any row in this view to display the Port Properties dialog box for the port. Right-click a port row to display the same menu options that display when you right-click a port in the view or a port’s bar...
Page 66: Fru List View
General Information These options are also available when you click a port row and select the Port secondary menu from the Product menu on the menu bar. FRU List View Select the view tab. A table with information about each of FRU List the FRUs installed in the switch displays in the view panel.
Page 67: Node List View
General Information The columns that display in the table include: port number where the node is attached, the port’s address (S/390 mode only), node type, WWN of the attached node (device), and BB_Credit used by the attached node. Double-click a port row to highlight it and display the Node dialog box for that port.
Page 68: Performance View
General Information A red arrow marks the highest utilization level reached since the view was opened. If the system detects activity on a Performance port, it represents minimal activity with at least one bar. When an end device (node) is logged into a port, moving the cursor over the port’s bar graph in the view highlights the graph and Performance...
Page 69 General Information These include: Port Properties Node Properties Port Technology Block Port Enable Beaconing Port Diagnostics (S/390 mode only) Channel Wrap (S/390 mode only) Swap Ports Clear Link Incident Alert(s) Reset Port Port Binding Clear Threshold Alert(s) Note that these same options are also available when you click a port’s graph, then select the secondary menu from the Port...
Page 70: Operating Status-Status Bar And Switch Status Table
General Information Operating Status—Status Bar and Switch Status Table Table 1-1 Symbol Status Bar Switch Status Table Text Meaning Green Circle Fully Operational All components and installed ports are operational; no failures. Yellow Redundant Failure A redundant component has failed, such Triangle as a power supply, and the backup component has taken over operation.
Page 71: Topology Tab
General Information Fabrics View Access the view by clicking the tab on the EMC Fabrics Fabrics Connectrix Manager window. The left panel of this view is the Fabric Tree, which is the expandable list of fabrics, products in fabrics, and nodes connected to products.
Page 72: Zone Set Tab
General Information Fabrics are initially listed in the Fabric Tree by the world wide name (WWN) of the fabric’s principal switch, but if the fabric is “persisted,” they could have various names configured by the user. The selected fabric’s name displays above the icons at the top of the tab. Zone Set Tab This tab displays the currently active zone set for fabrics that you select from the left side of the view.
Page 73: Connectrix Management Services
(in a client-server Services environment) for all EMC managed products. The application runs as a Windows NT service and starts automatically when the Connectrix Manager Server is powered on. The user interface consists of the...
Page 74 General Information The event table contains the following columns: Viewed—This column provides a check box associated with each event. Each check box allows service personnel to mark an event as viewed (acknowledged with appropriate action taken). Date/Time—The date and time the event was reported to the Connectrix Server.
Page 75: Embedded Web Server Diagnostics
Product Manager applications. Even though the DS-XXM Switch can be managed via the Embedded Web Server (EWS), EMC recommends that Connectrix Manager be used instead. The Web server application does not provide the enterprise level management features available in Connectrix Manager such as; automatic system backup, fabric level management, multi-switch management, multi-switch status monitoring with automatic call-home notification.
Page 76 General Information By using Connectrix Manager you do not have do configure the DS-XXM with a public IP, as Connectrix Manager utilizes a private network inside the EC-1200 Equipment Cabinet to connect to the DS-XXM. Configuring the DS-XXM Switch with a public IP address increases the security risks to the switch, if you choose to continue with configuring the switch to be on a public network be sure to change the default password of the EWS, since anyone with...
Page 77: Snmp Trap Message Support
General Information • Dump file retrieval, product information file retrieval and upgrade switch firmware • Feature Key enablement General tasks performed through the Web server interface are similar in form and function to tasks performed through the Connectrix Manager and Product Manager applications, and are therefore not documented in this publication.
Page 78: E-Mail And Call-Home Support
E-mail support allows the service processor to send an e-mail via the customers SMTP server to a customer recipient of their choice. Call-home support is executed by the service processor for calling home to EMC’s support center and automatically logging a service call. 1-50...
Page 79: Tools And Test Equipment
General Information Tools and Test Equipment This section describes tools and test equipment that may be required to install, test, service, and verify operation of the switch and attached Connectrix Service Processor. These tools are supplied with the switch or must be supplied by service personnel. Tools Supplied With The following tools are supplied with the switch.
Page 80: Tools Supplied By Service Personnel
General Information Null Modem Cable Figure 1-21 Tools Supplied by The following tools are expected to be supplied by service personnel Service Personnel performing switch installation and maintenance actions. Use of the tools may be required to perform one or more installation, test, service, or verification tasks.
Page 81 General Information Maintenance terminal (desktop or notebook PC)—The PC is required to configure switch network addresses and acquire event log information through the maintenance port. The PC must have:. • The Microsoft Windows 98, Windows 2000, or Windows Millennium Edition operating system installed. •...
Page 82 General Information 1-54 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 83: Installation Tasks
This chapter describes tasks to install, configure, and verify operation of the DS-XXM Switch and Connectrix Server. The switch can be installed on a table or desk top, mounted in a EMC-supplied EC-1200™ equipment cabinet, or mounted in any standard 19-inch equipment rack.
Page 84 Installation Tasks Task 17: Configure the DS-XXM Product Manager Applications..2-53 Task 18: Test Remote Notification (Optional) ......2-75 Task 19: Automatic Data Backup........... 2-76 Task 20: Configure the Switch From the Web Server (Optional) ..2-80 Task 21: Cable Fibre Channel Ports ..........2-97 Task 22: Connect Switch to a Fabric Director (Optional) ...
Page 85: Factory Defaults
Installation Tasks Factory Defaults Table 2-1 lists the defaults for the passwords, and IP, subnet, and gateway addresses. Factory-Set Defaults Table 2-1 Item Default Customer password password Maintenance password level-2 IP address 10.xxx Subnet mask 255.0.0.0 Gateway address 0.0.0.0 Switch Factory-Default Values for Reset Configuration option: Configuration Description Default...
Page 86 Installation Tasks Configuration Description Default Switch Addressing IP Address 10.1.1.10 Subnet Mask 255.0.0.0 Gateway Address 0.0.0.0 MAC Address PROM value Operating Parameters Preferred Domain Buffer-to-Buffer Credit R_A_TOV 10 seconds (100 tenths) E_D_TOV 2 seconds (20 tenths) Switch Priority Default Switch Speed 2 Gb/sec Rerouting Delay Disabled...
Page 87 Installation Tasks Configuration Description Default Zoning Number of Zone Members Number of Zones Number of Zone Sets Zone Names None Zone Sets Names None Zone Members None Default Zone State Enabled Active Zone Set Disabled State Active Zone Set NULL string Name Factory Defaults...
Page 88: Installation Options
The switch is installed in one of three configurations. The options are: EC-1200 equipment cabinet—One or more switches, the Connectrix Service Processor, and Ethernet hub are delivered (cabled and installed) in a EMC-supplied equipment cabinet. Ethernet cabling, distance, and LAN addressing issues must be considered only if multiple cabinets are connected.
Page 89: Summary Of Installation Tasks
Installation Tasks Summary of Installation Tasks Table 2-2 summarizes installation tasks for the switch, Connectrix Service Processor, and Ethernet hub. The table numbers and describes each task, states if the task is required or optional, and lists the page reference for the task. If a task is optional, decision-related information is included.
Page 90 Installation Tasks Task Number and Description Required or Optional Page Page 2-51 Task 16: Set Switch Date and Time Optional Page 2-53 Task 17: Configure the DS-XXM Product Manager Required Applications Page 2-75 Task 18: Test Remote Notification (Optional) Optional—perform this task to change default settings or customize switch operation.
Page 91: Task 1: Verify Installation Requirements
Installation Tasks Task 1: Verify Installation Requirements Verify the following requirements are met prior to switch and Connectrix Service Processor installation. Ensure: A site plan is prepared, configuration planning tasks are complete, planning considerations are evaluated, and related planning checklists are complete. Refer to Chapter 5 of the Connectrix 2 Gb/s Enterprise Storage Network System Planning Guide, P/N 069001174.
Page 92: Task 2: Ethernet Hub
(Mbps) LAN segment. One hub port is required to connect the Connectrix Service Processor, and one hub port is required to connect each switch. A combination of up to 48 EMC products can be configured and managed on one network, therefore multiple, connected hubs may be required to provide sufficient port connections.
Page 93: Connectrix Cabinets With Connected Hubs
Installation Tasks Server Service Processor Client Service Processor Host Name: Connectrix Host Name: ConnectrixCL1 10.1.5.4 10.2.5.4 10.1.5.3 10.2.5.3 10.1.1.1 10.2.1.1 (192.168.0.1) 192.168.0.1 10.1.5.2 10.2.5.2 10.1.5.1 10.2.5.1 No Network No Network Connection Connection Connectrix Cabinets With Connected Hubs Figure 2-1 On the EC-1200 cabinets, ports 1-12 + port 23 will already have ethernet cables attached to them.
Page 94: Task 3: Unpack, Inspect, And Install The Switch
• Rack-mount kit with hardware (optional). • Software License Agreement. 3. If any items are damaged or missing, customers should contact EMC immediately. 4. Install any SFP optical transceivers that were shipped in a bag (refer to SFP Transceiver on page 5-3).
Page 95: Rack-Mount Installation
(PS0) and left (PS1) receptacles at the rear of the chassis. WARNING An EMC-supplied power cord is provided for each switch power supply. To prevent electric shock when connecting the switch to primary facility power, use only the supplied power cord(s), and ensure the facility power receptacle is the correct type, supplies the required voltage, and is properly grounded.
Page 96: Task 4: Configure Network Information
Installation Tasks Task 4: Configure Network Information The DS-XXM Switch is delivered with the following default network addresses: MAC address—The media access control (MAC) address is programmed into FLASH memory on the control processor (CTP) card at the time of manufacture. The MAC address is unique for each switch, and should not be changed.
Page 97 Installation Tasks An asynchronous RS-232 modem cable (provided by installation or service personnel). Perform the following steps to change a switch’s IP address, subnet mask, or gateway address. 1. Remove the protective cap from the 9-pin maintenance port at the rear of the switch (a flat-tip screwdriver may be required).
Page 98 Installation Tasks 7. Ensure the field displays Connect using COM1 COM2 (depending on the serial communication port connection to the switch), and click OK. The dialog box displays (where n is 1 COMn or 2). 8. Configure the parameters as follows: Port Settings 2-16 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 99 Installation Tasks • - 57600. Bits per second • - 8. Data bits • - None. Parity • - 1. Stop bits • - Hardware. Flow control When the parameters are set, click OK. The DS-XXM - window displays. HyperTerminal 9.
Page 100 Installation Tasks 11. Change the IP address, subnet mask, and gateway address as directed by the customer’s network administrator. To change switch network addresses, type the following at the SSPO> prompt and press Enter. ipconfig xxx.xxx.xxx.xxx yyy.yyy.yyy.yyy zzz.zzz.zzz.zzz The IP address is always xxx.xxx.xxx.xxx, the subnet mask is always yyy.yyy.yyy.yyy, and the gateway address is always zzz.zzz.zzz.zzz, where the octets xxx, yyy, and zzz are decimals from zero through 255.
Page 101 Installation Tasks 13. Click Yes. The following message box appears: 14. Click No to exit and close the HyperTerminal application. 15. Power off the maintenance terminal: a. Click Start at the left side of the Windows NT task bar. The menu displays.
Page 102: Task 5: Lan-Connect The Switch
LAN as directed by the customer’s network administrator. b. If the switch is installed on the EMC-supplied Ethernet hub, connect the cable to any available port (1x through 11x or 13x through 23x) on the hub.
Page 103: Task 6: Configuring The Connectrix Service Processor
EMC products. The Connectrix Service Processor and related applications provide a GUI to monitor and manage EMC products, and are a dedicated hardware and software solution that should not be used for other tasks. EMC tests the Connectrix Manager application installed on the Connectrix Service Processor, but does not compatibility test other, third-party software.
Page 104: Task 7: Lan-Connect The Connectrix Service Processor
LAN. Note that the only reason to connect the 2nd interface to the customer’s LAN is so that the customer may perform remote administration tasks and/or other EMC software products need to communicate to the Connectrix Service processor. Private...
Page 105 Installation Tasks If required, connect the Connectrix Service Processor to the customer’s corporate intranet as follows: a. Connect one end of a customer-supplied Ethernet patch cable to the RJ-45 connector of an Ethernet media adapter. b. As shown in Figure 2-2, the service processor's Public Lan Interface is located on the right side and the Private Lan Interface is located in the left rear.
Page 106: Task 8: Configure Connectrix Service Processor Network Information
Installation Tasks Task 8: Configure Connectrix Service Processor Network Information Verify the type of LAN installation with the customer’s network administrator. If the Connectrix Service Processor is installed on a dedicated LAN, the network information does not require change and go to Task 9: Set Connectrix Service Processor Date and Time on page 2-31.
Page 107 Installation Tasks The Windows NT desktop opens and the Connectrix Manager dialog box displays. Login 4. At the Windows NT desktop, click Start, then select Settings, then Control Panel. The window displays. Control Panel 5. At the window, double-click the Network icon. Control Panel dialog box displays with the page...
Page 108 Installation Tasks 6. If the Connectrix Service Processor is installed only on a dedicated LAN, go to step 8. If the Connectrix Service Processor is installed on a public LAN and the computer name requires change, click Change. The window Identification Changes displays.
Page 109 Installation Tasks 7. Highlight in the field and CONNECTRIXCSERVER Computer Name delete the name. Type a new computer name and click OK to return to the dialog box. Record the changed computer Network name for reference if the Connectrix Service Processor hard drive fails and must be restored.
Page 110 Installation Tasks 10. At the list box, select [2] Silicom Fast Ethernet CardBus Adapter (top Ethernet adapter card for the dedicated LAN) and configure Connectrix Service Processor TCP/IP properties as follows: a. If the IP address is allocated automatically using a DHCP server (information obtained from the customer’s network administrator), click Obtain an IP address from a DHCP server radio button, then click Apply.
Page 111 Installation Tasks 13. Ensure the host name is the default (connectrixserver) or the name entered in step 7. At the field, type a domain name as Domain specified by the customer’s system administrator. 14. If the Connectrix Service Processor is installed on a dedicated LAN only, go to step 16.
Page 112 Installation Tasks a. If the address is incorrect, select (highlight) the address and click Edit under the list box. In DNS Service Search Order dialog box, correct the address and TCP/IP DNS Server click OK. b. If the address is correct, click Apply. Record the IP address for reference if the Connectrix Service Processor hard drive fails and must be restored.
Page 113: Task 9: Set Connectrix Service Processor Date And Time
Installation Tasks Task 9: Set Connectrix Service Processor Date and Time The Connectrix Manager’s audit and event logs are time-stamped with the date and time from the Connectrix Service Processor. The switch’s system clock is synchronized with date and time of the Connectrix Service Processor by default.
Page 114 Installation Tasks 4. To change the time zone: a. Select the appropriate time zone from the drop-down list at the top of the dialog box. b. If instructed by the customer’s system administrator, select the Automatically adjust clock for daylight saving changes check box.
Page 115 Installation Tasks 8. Click close at the upper right corner of the Control Panel window to close the window and return to the Windows NT desktop. 2-33 Task 9: Set Connectrix Service Processor Date and Time...
Page 116: Task 10: Configure Windows Nt Users To The Connectrix Service Processor
Installation Tasks Task 10: Configure Windows NT Users to the Connectrix Service Processor Configure password access for all authorized Windows NT users of the Connectrix Service Processor. It is also recommended to change the default Administrator password. To identify the users to Windows NT: 1.
Page 117: Change Default Administrator Password
Installation Tasks Change Default To change the administrator password from the default (password) to Administrator a customer-specified password: Password 1. At the window, select (highlight) the User Manager Administrator user name. 2. Select the Properties option from the menu. The User User dialog box displays.
Page 118: Change User Properties
Installation Tasks 2. Type the appropriate new user information in the Username, fields. Full Name, Description 3. Type the new user’s password in the Password Confirm fields. Password 4. Enable or disable check boxes as required. 5. Click OK. The new user information is added and the dialog box closes.
Page 119 Installation Tasks 3. Type the appropriate information in the Full Name fields. Description 4. If required, delete the asterisks and type a new password in fields. Password Confirm Password The Password and Confirm Password fields are case-sensitive. 5. Enable or disable check boxes as required. 6.
Page 120: Task 11: Configure The Call-Home Feature (Optional)
Installation Tasks Task 11: Configure the Call-Home Feature (Optional) Call home to EMC is done via DialEMC and remote support is done via SymmRemote. DialEMC Setup To set up DialEMC: 1. Configure DialEMC by double-clicking the Call Home Setup icon on the desktop of the service processor. This displays the...
Page 121 As a result, the BT dialing option used when configuring Call Home Setup is no longer valid. For more information, refer to the OnAlert v2.2 Release Notes on the EMC Powerlink Web site (http://powerlink.EMC.com), under Services, Document Library, Software, On Alert.
Page 122 Connectrix Manager should immediately identify a power supply problem by displaying a yellow warning triangle. SymmRemote should then release control of the modem and DialEMC should call home to the EMC Support Center. 2-40 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 123: Task 12: Assign User Names And Passwords
Installation Tasks Task 12: Assign User Names and Passwords In addition to password access for the Windows NT operating system, users must be configured for access to the Connectrix Manager. To assign Connectrix Manager user names and passwords: 1. At the Windows NT desktop, the Connectrix Manager Login dialog box displays (opened when performing Task 8: Configure...
Page 124 Installation Tasks 4. Click Configure on the menu bar and select Product Manager Users on the drop-down menu. The dialog box Configure Users displays. 5. Click New. The user dialog box displays 2-42 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 125 Installation Tasks 6. Enter information in fields as applicable: • User name—Click in this field and type a new user name up to 16 alphanumeric characters in length. Control characters and spaces are not valid. The user name is case-sensitive. •...
Page 126 Installation Tasks To remove rights—Select (highlight) a category in the Rights field, then click Remove. Since the view option is Granted granted to all users, it cannot be removed from the Rights field. Granted For a description of rights categories available for users, refer to Chapter 5 of the Connectrix Manager User Guide (069001207).
Page 127: Task 13: Configure The Switch To The Connectrix Manager Application
Installation Tasks Task 13: Configure the Switch to the Connectrix Manager Application To manage a new switch, it must be identified to the Connectrix Manager application. To identify the new switch: 1. Right-click in a blank area of the view and select New or Product move the cursor over the icon and select New...
Page 128: Task 14: Record Or Verify Connectrix Service Processor Restore Information
Installation Tasks Task 14: Record or Verify Connectrix Service Processor Restore Information Configuration information must be recorded to restore the Connectrix Service Processor in case of hard drive failure. The Windows NT operating system and the Connectrix Manager, DS-XXM Product Manager, and Fabric Manager applications must also be restored.
Page 129 Installation Tasks 2. Verify date and time information is recorded. The information was recorded while performing Task 9: Set Connectrix Service Processor Date and Time on page 2-31. a. Verify the time zone is recorded. b. Verify if the Connectrix Service Processor is set to automatically adjust the clock for daylight savings time changes.
Page 130 Installation Tasks f. Click Cancel to close the dialog box. System Properties g. Click close at the upper right corner of the Control window to close the window and return to the Panel Windows NT desktop. 2-48 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 131: Task 15: Verify Switch-To-Connectrix Service Processor Communication
Communication must be verified between the switch and the Connectrix Service Processor (Connectrix Manager and Product Manager applications). To verify switch-to-server communication: 1. At the Windows NT desktop, click EMC Connectrix Manager at the task bar (bottom of the desktop) to maximize the Product view 2.
Page 132 Installation Tasks 4. Inspect switch status at the view and perform one of Hardware the following steps: a. If the switch appears operational (no FRU alert symbols and a green circle at the alert panel), go to Task 16: Set Switch Date and Time on page 2-51.
Page 133: Task 16: Set Switch Date And Time
Installation Tasks Task 16: Set Switch Date and Time Product Manager log entries are stamped with the date and time received from the switch. To set the effective date and time for the switch: 1. At the view for the selected switch, click Configure on Hardware menu bar and select Date/Time from the Product Manager...
Page 134: Periodically Synchronize Date And Time
Installation Tasks 4. Click Activate to set the switch date and time and close the dialog box. Configure Date and Time Periodically To set the switch to periodically synchronize date and time with the Synchronize Date Connectrix Manager application: and Time 1.
Page 135: Task 17: Configure The Ds-Xxm Product Manager Applications
Installation Tasks Task 17: Configure the DS-XXM Product Manager Applications Selectively perform the following configuration tasks for the DS-XXM Product Manager application according to the customer’s installation requirements: For additional information, refer to the DS-32M2 Fibre Channel Switch User Guide (069001176) or the DS-16M2 Fibre Channel Switch User Guide (069001175).
Page 136: Configure Operating Parameters
If the switch is installed on a public LAN, the name should reflect the switch’s Ethernet network DNS host name. For example, if the DNS host name is ds32.EMC.com, the name entered in this dialog box should be ds32. b. Type a switch description of 255 alphanumeric characters or less in the field.
Page 137: Set Online State Window
Installation Tasks To configure operating parameters for the switch: 1. Set the switch off line: CAUTION Setting the switch off line terminates all Fibre Channel connections. a. Click Maintenance on the Product Manager menu bar and select Set Online State on the drop-down menu. This displays the window in Figure 2-3.
Page 138: Switch Parameters
Installation Tasks 9. Back up the configuration data when you are finished configuring the switch. Switch Parameters The switch parameters are described below: Configure Switch Parameters Dialog Box Figure 2-4 Preferred Domain ID Use this field to set a unique Domain ID for each director and switch in the fabric.
Page 139 Installation Tasks If this option is enabled (checked), the Preferred Domain ID will become the active domain identification when the fabric initializes. Click the check box to remove or add a checkmark. (The default state is no checkmark.) The Fabric Binding feature (described in the Connectrix Manager Version 6.03 User Guide) requires a static and unique domain identification, because the feature's fabric membership list identifies switches by WWN and Domain ID.
Page 140 Installation Tasks Domain RSCNs This option must be enabled if Enterprise Fabric Mode (an optional Enterprise Fabric Extensions feature) is enabled. If this option is enabled (checked), Domain RSCNs (register for state change notifications ) are sent between end devices in a fabric to provide additional connection information to host bus adapters (HBAs) and storage devices.
Page 141: Fabric Parameters
Installation Tasks Fabric Parameters The fabric parameters are described below: Configure Fabric Parameters Dialog Box Figure 2-5 BB_Credit Configure the switch to support 1 to 60 buffer-to-buffer credits. (The default is 16.) All ports use this value, except those ports configured for extended distance buffering (10 to 100 km), which always use a BB_Credit value of 60.
Page 142 (tenths of a second; in other words, 0.2 through 60 seconds). (The default value is 20 tenths, or 2 seconds.) EMC recommends leaving the timeout values at their defaults. These are the defaults used for all HBA and Symmetrix microcode testing for both benign and fault injection cases.
Page 143 (including any others that were previously set to Principal) automatically changes to Default. In some two-tier fabrics (consisting of backbone and edge switches), EMC recommends configuring all backbone switches as Principal, to provide backup in the event of a failure. (This prevents an edge switch from becoming principal.) For more information, consult your EMC...
Page 144: Configure Ports
Installation Tasks Interop Mode This parameter is applicable only if the Operating Mode is set to Open Systems. Select one of the following options: McDATA Fabric 1.0—If all switches in the fabric are in this list: – ED-1032 – ED-64M –...
Page 145 Installation Tasks c. Click the 10-100 km check box to enable extended distance buffering for a port. A check mark in the box indicates extended distance operation up to 100 kilometers (through repeaters) is enabled. d. Click the LIN Alerts check box to enable or disable LIN alerts for a port.
Page 146 Set the speed to 2 Gb/sec only on ports that support this speed. EMC recommends that only 2 Gb/s optics be installed in DS-32M2s. If a 1 Gb/s optic is inserted and the port speed is configured for 1 Gb/sec, the optic will operate. However, if...
Page 147: Configure Snmp Trap Message Recipients
Installation Tasks Configure the parameters as follows, then click Activate: – Port Binding — Click to add or remove a checkmark. If the box is checked, port binding is enabled for the port. (You can also enable or disable binding through the Configure Ports dialog box.) If port binding is enabled, only the device whose WWN or nickname is entered in the WWN field can attach to the...
Page 148 Installation Tasks a. For each trap recipient to be configured, type a community name of 64 alphanumeric characters or less in the associated field. The community name is incorporated Community Name in SNMP trap messages to ensure against unauthorized viewing or use. b.
Page 149: Configure And Enable E-Mail Notification
Installation Tasks f. To enable transmission of trap messages to configured SNMP management workstations, click the Enable Authorization check box. A check mark appears in the box when Traps transmission is enabled. g. Click Activate to save the information and close the dialog box.
Page 150 Installation Tasks a. Type the IP address or DNS host name of the SMTP server in field. Use 64 alphanumeric characters or SMTP Server less. It is recommended the IP address be used. b. For the fields, type the e-mail addresses of E-Mail Addresses up to five recipients who should be informed of system events.
Page 151: Enable Call-Home Notification
Installation Tasks Enable Call-Home To enable call-home notification at the view for the Hardware Notification selected switch, click Maintenance on the menu Product Manager bar and select Enable Call Home Notification on the drop-down menu. A check mark appears in the check box to indicate call-home notification for the switch is enabled, and the menu closes.
Page 152: Configure Threshold Alerts Dialog Box
Installation Tasks Configure Threshold Alerts Dialog Box Figure 2-6 2. Click New. dialog box displays (Figure 2-7). New Threshold Alert Figure 2-7 New Threshold Alerts Dialog Box—First Screen 2-70 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 153: New Threshold Alerts Dialog Box-Second Screen
Installation Tasks 3. Enter a name from one to 64 characters in length. All characters in the ISO Latin-1 character set, excluding control characters, are allowed. 4. Select one of the following from the drop-down list under the field: Name •...
Page 154: New Threshold Alerts Dialog Box-Third Screen
Installation Tasks 7. Enter the amount of cumulative minutes in which the % utilization should exist during the notification interval before an alert is generated. You can also select At any time if you want an alert to occur whenever the set % utilization is reached. The valid range is 1 to the interval set in the next step 8.
Page 155: New Threshold Alerts Dialog Box-Summary Screen
Installation Tasks • If you select , you can select individual ports by Port List clicking the check box by each port number or set all ports. Selecting places a check mark by each port Set All Ports number. Selecting will clear the check Clear All Ports marks by each port number.
Page 156: Configure Threshold Alerts Dialog Box - Alert Activated
Installation Tasks Figure 2-11 Configure Threshold Alerts Dialog Box - Alert Activated 2-74 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 157: Task 18: Test Remote Notification (Optional)
Connectrix Manager application to test these remote notification features. Because the features are configured at the Connectrix Manager application, call-home and e-mail notification are enabled for multiple switches or EMC managed products. To test remote notification: 1. Close the...
Page 158: Task 19: Automatic Data Backup
Installation Tasks Task 19: Automatic Data Backup Backup and restoration of critical Connectrix Manager data on the Windows NT system is provided by the Iomega QuikSync application on the Connectrix service processor. QuikSync automatically mirrors the contents of the EfcData directory (which contains the Connectrix Manager data) to the attached Zip drive any time the contents of that directory change or the server is rebooted.
Page 159: Product Manager Backup
Installation Tasks processor. (Use other means to back up this type of information.) The following is not backed up: Windows NT user names and passwords TCP/IP network configuration (such as IP address, gateway address, and DNS names) Product Manager Because the configuration data for each individual product is stored Backup in NVRAM on the product itself, a separate backup option in each Product Manager allows you to save the product configuration to the...
Page 160: Quiksync Settings
Installation Tasks Figure 2-13 QuikSync Dialog Box The directory d:\EfcData\ is a mirror of c:\EfcData\. Do not change this location in the Source box. 2. Click On to enable QuikSync. 3. Click OK. QuikSync Settings Do not change the default settings for automatic backup of the EfcData directory.
Page 161: Quiksync Dialog Box
Installation Tasks 2. Verify that the dialog box is configured as shown in Figure 2-13. 3. Click the Advanced tab to display the dialog box in Figure 2-14. QuikSync Dialog Box (Advanced Settings) Figure 2-14 4. Configure the dialog box exactly as shown in Figure 2-14; then click OK to save the configuration.
Page 162: Task 20: Configure The Switch From The Web Server (Optional)
Task 20: Configure the Switch From the Web Server (Optional) Even though the DS-XXM Switch can be managed via the Embedded Web Server (EWS), EMC recommends that Connectrix Manager be used instead. The Web server application does not provide the enterprise level management features available in Connectrix Manager such as;...
Page 163: Management Support Table
7 days a week. The Embedded Web Server does not have this feature built in. Call-home support for standalone DS-xxM switches is done using the FA-MIB in microcode 1.2 (minimum; 1.4 recommended). EMC ControlCenter WebEdition (4.3.x and higher) and OnAlert interface with this MIB to provide call-home support.
Page 164 Installation Tasks c. Connectrix Manager can back up all zoning, operating parameters, identification, nicknames, user rights, and logs. Connectrix Manager also has an utility that will perform automatic backups. The Embedded Web Server does not have backup capabilities; however it does have the ability to manually download switch configuration data via the File Transfer tab.
Page 165 Installation Tasks 4. Type the default user name and password. The default user name is Administrator and the default password is password. The user name and password are case-sensitive. 5. Click OK. The embedded Web server interface opens with the panel displayed.
Page 166: Configure Switch Ports
Installation Tasks Configure Switch Perform the procedure in this section to configure names and Ports operating characteristics for the switch ports. To configure one or more ports: 1. At the panel, select the Configure option at the left side of View the panel.
Page 167 Installation Tasks b. Click the check box in the column to block or Blocked unblock a port (default is unblocked). A check mark in the box indicates the port is blocked. Blocking a port prevents the attached device from communicating with the switch. A blocked port continuously transmits the offline sequence (OLS).
Page 168: Configure Switch Identification
If the switch is installed on a public LAN, the name should reflect the switch’s Ethernet network DNS host name. For example, if the DNS host name is DS-32M2.EMC.com, the name entered in this dialog box should be ds-32. 2-86...
Page 169: Configure Date And Time
Installation Tasks b. Type a switch description of 255 alphanumeric characters or less in the field. Description c. Type the switch physical location (255 alphanumeric characters or less) in the field. Location d. Type the name of a contact person (255 alphanumeric characters or less) in the field.
Page 170: Configure Operating Parameters
Installation Tasks b. Click the fields that require change, and type numbers in Time the following ranges: – 0 through 23. Hour (HH): – : 0 through 59. Minute (MM) – : 0 through 59. Second (SS) 2. Click Activate to save the information. The message Your changes to the date/time configuration have been appears.
Page 171: Configuring Fabric Parameters
Installation Tasks If the switch is attached to another switch/director, both units must have unique Domain IDs. If the values are not unique, the port connection segments and the switch cannot communicate with the fabric. • Insistent Domain ID — Enabled or Disabled. Refer to Insistent on page 2-56.
Page 172 E_D_TOV. If the values are not identical, the port connection segments and the switch cannot communicate with the fabric. In addition, the E_D_TOV must be less than the R_A_TOV. • Switch Priority — EMC recommends leaving the setting at Default. • Interop Mode: –...
Page 173: Configure Network Information
Installation Tasks 3. Click Activate to save the information. This message appears: Your changes to the operating parameters configuration have been successfully activated 4. Set the switch on line: a. Click Operations at the left side of the Web Server window. b.
Page 174 Installation Tasks a. At the field, type the new value as specified by IP Address the customer’s network administrator (default is 10.xxx). b. At the field, type the new value as specified by Subnet Mask the customer’s network administrator (default is 255.0.0.0). c.
Page 175: Configure Snmp Trap Message Recipients
Installation Tasks 4. Update the address resolution protocol (ARP) table for the browser PC. a. Select the Exit option from the menu to close the File embedded Web server and browser applications. The Windows desktop displays. b. At the Windows desktop, click Start at the left side of the task bar.
Page 176 Installation Tasks To configure SNMP trap recipients: 1. If network information was configured at the browser, go to step . If network information was not configured, then at the panel, select the Configure option at the left side of Operations the panel.
Page 177: Configure User Rights
Installation Tasks c. Type the IP address or DNS host name of the trap recipient (SNMP management workstation) in the associated Trap field. Use 64 alphanumeric characters or less. It is Recipient recommended the IP address be used. d. The default user datagram protocol (UDP) port number for trap recipients is 162.
Page 178 Installation Tasks 3. For the set of data fields: Operator a. Type the operator user name (as specified by the customer’s network administrator) in the field. Use 16 New User Name alphanumeric characters or less. b. Type the operator password (as specified by the customer’s network administrator) in the field.
Page 179: Task 21: Cable Fibre Channel Ports
(groups of 16 maximum), and secure them as directed by the customer. c. If the switch is installed in an EMC EC-1200 or EC-1100 Connectrix cabinet, route singlemode or multimode fiber-optic cables (depending on the type of SFP pluggable optic transceivers installed) from customer-specified devices to ports at the front of the switch.
Page 180: Task 22: Connect Switch To A Fabric Director (Optional)
To provide Fibre channel connectivity between public devices and fabric-attached devices, connect the switch to an expansion port (E_Port) of a EMC ED-64M, DS-XXM, or ED-1032 Director. The switch port to director port connection is called an interswitch link (ISL). In addition: To fabric-attach the switch and create an ISL: 1.
Page 181 Installation Tasks 7. At the Connectrix Service Processor’s view, click the Product switch icon. The view for the selected switch displays. Hardware 8. Click the port connector (leftmost port) to open the Port dialog box. Properties 9. Ensure the field displays and the Link Incident None...
Page 182 Installation Tasks 2-100 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 183: Diagnostics
Invisible Body Tag Diagnostics This chapter describes diagnostic procedures used by service representatives to isolate DS-XXM Switch problems or failures to the field-replaceable unit (FRU) level. The chapter specifically describes how to perform maintenance analysis procedures (MAPs). Maintenance Analysis Procedures ..........3-2 MAP 0000: Start MAP................3-7 MAP 0100: Power Distribution Analysis........3-28 MAP 0200: POST, Reset, or IPL Failure Analysis ......3-35...
Page 184: Maintenance Analysis Procedures
Diagnostics Maintenance Analysis Procedures The MAPs provide fault isolation and related service procedures. They are step-by-step procedures that prompt service personnel for information and describe a maintenance action. MAPs provide information to interpret system events, isolate a switch failure to a single FRU, remove and replace the failed FRU, and verify switch operation.
Page 185: Map Summary
Diagnostics MAP Summary Table 3-2 Page MAP 0000: Start MAP Page 3-7 MAP 0100: Power Distribution Analysis Page 3-28 MAP 0200: POST, Reset, or IPL Failure Analysis Page 3-35 MAP 0300: Console Application Problem Determination Page 3-35 MAP 0400: Loss of Console Communication Page 3-43 MAP 0500: Fan and CTP Card Failure Analysis Page 3-65...
Page 186 Diagnostics Event Codes versus Maintenance Action ( continued ) Table 3-3 Event Code Explanation Action Power supply ac voltage failure. Go to 0100. Power supply DC voltage failure. Go to 0100. Power supply thermal failure. Go to 0500. Power supply ac voltage recovery. No action required.
Page 187 Diagnostics Event Codes versus Maintenance Action ( continued ) Table 3-3 Event Code Explanation Action CTP card reset. No action required. Firmware fault occurred. Go to 0200. Firmware download complete. No action required. CTP firmware download initiated. No action required. Excessive Ethernet transmit errors.
Page 188 Diagnostics Event Codes versus Maintenance Action ( continued ) Table 3-3 Event Code Explanation Action SBAR module anomaly detected. No action required. SBAR module failure. Go to 0600. SBAR module revision not supported. No action required. High-temperature warning (port module thermal Go to 0500.
Page 189: Map 0000: Start Map
Prior to fault isolation, acquire the following information from the customer: • A system configuration drawing or planning worksheet that includes the Connectrix Server Processor, switches, other EMC products, and device connections. • The location of the Connectrix Server Processor and all switches.
Page 190 Diagnostics • Display an application warning or error message, or • Not display an application warning or error message, or • Display a dialog box? Dr. Watson for Windows NT ↓ A Connectrix Service Processor application problem is indicated. Event codes are not recorded. Go to MAP 0300: Console Application Problem Determination on page 3-36.
Page 191 Diagnostics f. At the dialog box, type a user Connectrix Manager Login name, password, and Connectrix Service Processor name (obtained in step 1, and all are case sensitive), and click Login. The application opens and the view displays. Product Did the view display and does the Connectrix Manager Product application appear operational?
Page 192 Diagnostics Inspect the alert panel at the lower left corner of the view. Product The indicator shows the status of managed switches or the status of the link between the Connectrix Service Processor and managed switches as follows: • A green circle indicates all switches are operational. •...
Page 193 Diagnostics Either a switch-to-Connectrix Service Processor Ethernet link failure or CTP card failure is indicated. Go to step 23 to obtain event codes. If no event codes are found: a. Fault isolate the least severe failure indicated (Ethernet link problem). Go to MAP 0400: Loss of Console Communication on page 3-43.
Page 194 Diagnostics A blinking red and yellow diamond overlays a power supply graphic. A power supply failure is indicated. Go to step 23 to obtain event codes. If no event codes are found, go to MAP 0100: Power Distribution Analysis on page 3-28. Does a yellow triangle (attention indicator) appear at the alert panel and as the background to the icon representing the switch reporting the problem?
Page 195 Diagnostics A power supply failure is indicated. Go to step 23 to obtain event codes. If no event codes are found, go to MAP 0100: Power Distribution Analysis on page 3-28. A green circle appears at the alert panel and as the background to the icon representing the switch reporting the problem.
Page 196 Diagnostics Does the field display a message and Operational State Beaconing field display an message? Beaconing ↓ Go to step Port beaconing is enabled. a. Consult with the customer and next level of support to determine the reason port beaconing is enabled. b.
Page 197: Link Incident Log
Diagnostics If a link incident occurred, the affected port number is listed with one of the following messages. • Link interface incident—Implicit incident. • Link interface incident—Bit-error threshold exceeded. • Link failure—Loss of signal or loss of synchronization. • Link failure—Not-operational primitive sequence (NOS) received.
Page 198 Diagnostics A link incident problem is indicated. Go to step 23 to obtain event codes. If no event codes are found, go to MAP 0600: Port Failure and Link Incident Analysis on page 3-70. Obtain event codes from the DS-XXM Event Log If multiple event codes are found, note all codes and associated severity levels.
Page 199 Diagnostics Are you at the switch reporting the problem? ↓ Go to step Is the PWR LED at the switch front panel illuminated? ↓ Go to step Is the power switch set to the Power On (1) position? ↓ Go to step Power on the switch.
Page 200 Diagnostics Inspect the switch for indications of being powered on, such as: • At the front panel, an illuminated indicator. • Green LEDs illuminated on the power supplies. • Audio emanations and airflow from cooling fans. Does the switch appear powered on? ↓...
Page 201 Diagnostics ↓ The switch appears operational. Go to step Is the LED illuminated? ↓ The switch appears operational. Verify operation at the Connectrix Service Processor. Go to step Check FRUs (port SFPs, fans, fan FRU assembly, power supplies) for failure symptoms. Is the amber LED adjacent to a port SFP illuminated? ↓...
Page 202 Diagnostics Is the Web browser PC powered on and communicating with the switch through the Internet connection? ↓ Go to step Boot the Web browser PC. a. Power on the PC in accordance with the instructions delivered with the PC. The Windows desktop appears. b.
Page 203 Diagnostics Does the embedded Web server application appear operational with panel displayed? View ↓ Go to step Page cannot be found, Unable to locate the server, HTTP , or other similar message appears. The 404 - file not found message indicates the Web browser PC cannot communicate with the switch because: •...
Page 204 Diagnostics Inspect the switch for indications of being powered on, such as: • At the front panel, an illuminated PWR or ERR indicator. • Green LEDs illuminated on the power supplies. • Audio emanations and airflow from cooling fans. Does the switch appear powered on? ↓...
Page 205 Diagnostics a. At the view panel, click the Port Properties tab. The view panel tab) displays. Port Properties b. Inspect the fields. Beaconing Operational State Does the field display a message and Operational State Beaconing field display an message? Beaconing ↓...
Page 206 Diagnostics 2. Click the Beaconing State check box for the port. The check mark disappears from the box and port beaconing is disabled. 3. Return to the view panel ( tab). Port Properties Continue. At the view panel, does the field display a Operational State message?
Page 207 Diagnostics Does the field display a message for either power State Failed supply? ↓ A power supply failure is indicated. Go to step 51 to obtain event codes. If no event codes are found, go to MAP 0100: Power Distribution Analysis on page 3-28. Inspect the fields for (fan FRU assembly), and...
Page 208 Diagnostics Obtain event codes from the embedded Web server event log. If multiple event codes are found, note all codes and associated severity levels. Record the date, time, and listed sequence, and determine if the codes are related to the reported problem. Begin fault isolation with the most recent event code with the highest severity level.
Page 209 Diagnostics Go to Table 3-3 on page 3-3. The link incident record provides the attached switch port number(s) and one or more of the following event codes and messages. Record all event codes that may relate to the reported problem. - Link interface incident—Implicit incident.
Page 210: Map 0100: Power Distribution Analysis
Diagnostics MAP 0100: Power Distribution Analysis This MAP describes fault isolation for the switch power distribution system, including defective AC power cords or power supplies. Was an event code 200, 201, 202, or 208 observed at the DS-XXM Event (Connectrix Service Processor) or at the embedded Web server event log? ↓...
Page 211 Diagnostics Does a blinking red and yellow diamond (failed FRU indicator) appear to overlay a power supply graphic at the Connectrix Service Processor view? Hardware ↓ Go to step A redundant power supply is disconnected from facility AC power, not properly installed, or has failed. Verify the indicated power supply is connected to facility power.
Page 212 Diagnostics ↓ Go to step Verify power supply operation. a. Inspect the power supply and ensure the green LED illuminates. b. At the view, observe the graphic representing the Hardware power supply and ensure a failure symbol (blinking red and yellow diamond) does not appear.
Page 213 Diagnostics Ensure the power switch is set to the (1) position. Inspect Power On the switch for indications of being powered on, such as: • At the front panel, an illuminated indicator. • Green LEDs illuminated on the power supplies. •...
Page 214 Diagnostics Ensure both power supplies are correctly installed and seated in the CTP card. If required, partially remove and reseat the power supplies. Was a corrective action performed? ↓ Go to step Verify operation of both power supplies. a. Inspect the power supplies and ensure the green LEDs illuminate.
Page 215 Diagnostics Contact the next level of support. One or both power supplies appear operational, but the CTP card is not receiving DC power. An in-card circuit breaker may have tripped due to a power surge or the CTP card failed. Reset the switch (Reset the Switch on page 4-44).
Page 216 Diagnostics ↓ A redundant power supply failure is indicated. Go to step The switch appears operational. 3-34 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 217: Map 0200: Post, Reset, Or Ipl Failure Analysis
411) and performed an online dump. All Fibre Channel ports reset after the failure and attached devices momentarily logout, login, and resume operation. Perform the data collection procedure and return the Zip disk to EMC support personnel. 3-35 MAP 0200: POST, Reset, or IPL Failure Analysis...
Page 218: Map 0300: Console Application Problem Determination
Windows NT Security dialog box displays with the Windows NT Task Manager page open. Applications c. Select (highlight) the EMC Connectrix Manager entry and click End Task. The Connectrix Manager application closes. 3-36 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 219 Diagnostics Continue. Attempt to clear the problem by rebooting the Connectrix Service Processor PC. a. Click Start at the left side of the Windows NT task bar. The menu displays. Windows NT Workstation b. At the menu, select the Shut Down Windows NT Workstation option.
Page 220 Diagnostics f. At the dialog box, type a user Connectrix Manager Login name, password, and Connectrix Service Processor name (obtained in MAP 0000: Start MAP on page 3-7) and click Login. The application opens and the view displays. Product Did the view display and does the Connectrix Manager Product application appear operational?
Page 221 Diagnostics ↓ An Connectrix Manager application error occurred. Click OK to close the dialog box and close the Connectrix Manager application. Go to step Did the Connectrix Manager application display a dialog box with the message The software version on this Connectrix Service Processor is not compatible with the version on the remote Connectrix Service Processor ↓...
Page 222 Diagnostics Did the Product Manager application display a dialog box with the message Send firmware failed ↓ Go to step An attempt to download a firmware version from the Connectrix Service Processor hard drive to the switch failed. Retry the operation (Manage Firmware Versions on page 4-50).
Page 223 Diagnostics ↓ A Windows NT operating system or Connectrix Manager application error occurred. Click Cancel to close the dialog box and Connectrix Manager application. Go to step Did the Connectrix Service Processor crash and display a blue screen with the system dump file in hexadecimal format (blue screen of death)? ↓...
Page 224 Diagnostics Did the view display and does the Connectrix Manager Product application appear operational? ↓ The problem is transient and the Connectrix Service Processor appears operational. Contact the next level of support. 3-42 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 225: Map 0400: Loss Of Console Communication
Diagnostics MAP 0400: Loss of Console Communication This MAP describes fault isolation of the Ethernet communication link between a switch and the Connectrix Service Processor, or between a switch and a Web browser PC running the embedded Web server application. Failure indicators include: At the view, a grey square at the alert panel and as the Product...
Page 226 Diagnostics A transmission control protocol (TCP) reset command from the Connectrix Service Processor caused the Ethernet connection to terminate. The connection recovers if the Connectrix Service Processor is powered on and the Connectrix management Services (CMS) application is running. Verify the Connectrix Service Processor is powered on and the CMS application is running.
Page 227 Diagnostics a. Click Start at the left side of the Windows NT task bar. The menu displays. Windows NT Workstation b. At the menu, select the Shut Down Windows NT Workstation option. The dialog box appears. Shut Down Windows c. At the dialog box, select the Shut Down Windows Shut down...
Page 228 Diagnostics Did the switch-to-Connectrix Service Processor Ethernet connection recover? ↓ The switch-to-Connectrix Service Processor connection is restored and appears operational. Contact the next level of support. Is fault isolation being performed at the switch or Connectrix Service Processor? ↓ Remote fault isolation is being performed through the embedded Web server application.
Page 229: Hardware View
Diagnostics ↓ Analysis for an AC power distribution or CTP card failure is not described in this MAP. Go to MAP 0000: Start MAP on page 3-7. If this is the second time at this step, contact the next level of support. The switch-to-Connectrix Service Processor Ethernet link failed.
Page 230 Refer to the following figure: Connectrix Manager User Workstations SNMP Management E-Mail Server Data Center Station Network Switch/Hub Ethernet Ethernet Ethernet Connectrix Service Processor Modem To EMC Customer Master Cabinet Support Center 3-48 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 231 Diagnostics a. At the second Ethernet hub, verify: • An RJ-45 Ethernet patch cable connects to port 24. • The medium-dependent interface (MDI) switch is set to MDI (in). If not, set the switch using a pencil or other pointed instrument.
Page 232 Diagnostics Replace the Ethernet hub. Refer to the supporting documentation shipped with the hub for instructions. Did hub replacement solve the problem? ↓ The switch-to-Connectrix Service Processor connection is restored and appears operational. A switch Ethernet port failure is indicated. Go to step A problem with another LAN-attached device is indicated.
Page 233 A switch firmware upgrade is required. Download the firmware (Download a Firmware Version to a Switch on page 4-55). After the download, perform the data collection procedure and return the Zip disk to EMC for analysis. Did the switch-to-Connectrix Service Processor Ethernet connection recover? ↓...
Page 234 Diagnostics c. At the window, double-click the Network icon. Control Panel dialog box displays with the Network Identification page open. d. Click the Protocols tab. The page opens. Protocols e. Select (highlight) the TCP/IP Protocol entry from the list box and click Properties.
Page 235 Diagnostics b. At the dialog box, type a user Connectrix Manager Login name and password (obtained in MAP 0000: Start MAP on page 3-7). c. Type the IP address of the Connectrix Service Processor running the first instance of the Connectrix Manager application in the field.
Page 236 Diagnostics f. Type DS-XXM in the field and click OK. The Name Connect To dialog box displays. g. Ensure the field displays Connect using COM1 COM2 (depending on the serial communication port connection to the switch) and click OK. The dialog box displays (where n is 1 COMn or 2).
Page 237 Diagnostics h. Configure the parameters as follows: Port Settings — Bits per second 57600 — Data bits — Parity None — Stop bits — Flow control Hardware When the parameters are set, click OK. The DS-XXM - window displays. HyperTerminal i.
Page 238 Diagnostics k. Record the switch IP address. l. Select the Exit option from the pull-down menu to close File the HyperTerminal application. The following message box appears: m. Click Yes. The following message box appears: 3-56 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 239 Diagnostics n. Click No to exit and close the HyperTerminal application. o. Power off the maintenance terminal. p. Disconnect the RS-232 modem cable from the switch and the maintenance terminal. Replace the protective cap over the maintenance port. Continue. Define the switch’s correct IP address to the Connectrix Service Processor.
Page 240 ↓ The switch-to-Connectrix Service Processor connection is restored and appears operational. The product at the configured IP address is not a EMC managed product. Notify the customer of the problem. a. At the view, right-click the icon with the grey square Product representing the product reporting the problem.
Page 241 Diagnostics Page cannot be found, Unable to locate the server, HTTP , or other similar message appears. The 404 - file not found message indicates the Web browser PC cannot communicate with the switch because: • The switch-to-PC Internet (Ethernet) link could not be established.
Page 242 Diagnostics c. Type the user name and password (obtained in MAP 0000: Start MAP on page 3-7) and click OK. If the view panel does not display, wait another five minutes and perform this step again. Does the embedded Web server application appear operational with the view panel displayed? ↓...
Page 243 Diagnostics f. Type DS-XXM in the field and click OK. The Name Connect To displays. dialog box g. Ensure the field displays Connect using COM1 COM2 (depending on the serial communication port connection to the switch), and click OK. The dialog box displays (where n is COMn 1 or 2).
Page 244 Diagnostics h. Configure the parameters as follows: Port Settings — Bits per second 57600 — Data bits — Parity None — Stop bits — Flow control Hardware When the parameters are set, click OK. The DS-XXM - window displays. HyperTerminal i.
Page 245 Diagnostics k. If listed in the column, record the event code 433. REAS l. Select the Exit option from the pull-down menu to close the File HyperTerminal application. The following message box appears: m. Click Yes. The following message box appears: n.
Page 246 Diagnostics o. Power off the maintenance terminal. p. Disconnect the RS-232 modem cable from the switch and the maintenance terminal. Replace the protective cap over the maintenance port. Was event code 433 reported? ↓ An unrecoverable Ethernet fault (CTP card failure) occurred. Because the CTP card is not a FRU, replace the switch.
Page 247: Map 0500: Fan And Ctp Card Failure Analysis
Diagnostics MAP 0500: Fan and CTP Card Failure Analysis This MAP describes fault isolation for the CTP card and cooling fans, including the fan FRU assembly. Failure indicators include: The amber LED on a fan illuminates. The amber-emulated LED on a fan graphic at the view Hardware illuminates.
Page 248 Diagnostics Event Code Explanation Action First cooling fan in fan FRU assembly failed Go to step 8 Second cooling fan in fan FRU assembly failed Go to step 8 SBAR assembly failure Go to step 14 SBAR assembly revision not supported Go to step 12 Switch contains no operational SBAR assemblies.
Page 249 Diagnostics ↓ Go to step Does inspection of a cooling fan or the fan FRU assembly indicate a failure? Indicators include: • The amber LED at the upper left corner of a fan or the fan FRU assembly illuminates. • The fan is not rotating. ↓...
Page 250 Diagnostics Does the cooling fan appear to function? ↓ The switch appears operational. A cooling fan or fan FRU assembly failed and must be removed and replaced (Cooling Fan on page 5-8) or Click the Clear System Error Light menu selection. on page 5-9 Does the cooling fan or fan FRU assembly appear to function? ↓...
Page 251 Diagnostics An SBAR module is not recognized by switch firmware because the firmware version is not supported or the SBAR module failed. Advise the customer of the problem and determine the correct firmware version to download from the Connectrix Manager Server. Download the firmware (Download a Firmware Version to a Switch on page 4-55).
Page 252: Map 0600: Port Failure And Link Incident Analysis
Diagnostics MAP 0600: Port Failure and Link Incident Analysis This MAP describes fault isolation for small form factor (SFP) transceivers and Fibre Channel link incidents. Failure indicators include: The amber LED adjacent to a Fibre Channel port illuminates. The amber emulated LED adjacent to a port graphic at the view illuminates.
Page 253 Diagnostics The following table lists event codes, brief explanations of the codes, and associated steps that describe fault isolation procedures. Event Code Explanation Action Embedded port hardware failure Go to step 11 Port module failure - error threshold exceeded Go to step 11 Fibre Channel port failure Go to...
Page 254 Diagnostics ↓ Go to step Does a blinking red and yellow diamond (failed FRU indicator) appear to overlay a port graphic at the view? Hardware ↓ Go to step Did a Fibre Channel port fail a loopback test? ↓ Go to step Perform link incident or failure analysis for the port.
Page 255 Diagnostics b. Inspect the field and the emulated green Operational State and amber LEDs adjacent to the port at the view. Hardware c. The following table lists LED and port operational state combinations, and associated MAP 0600 (or other) steps that describe fault isolation procedures.
Page 256 Diagnostics Operational State Green LED Amber LED Action Link Reset Go to step Link Incident Go to step Segmented Go to 0700. A link incident may have occurred, but the LIN alerts option is not enabled for the port and the attention indicator does not appear. At the view, click Logs on the menu bar...
Page 257 Diagnostics ↓ The switch appears operational. Contact the next level of support. A Fibre Channel port SFP failed an internal or external loopback test. a. Reset the failed port. 1. At the view, right-click the port. A pop-up menu Hardware appears.
Page 258 Diagnostics • —the port is blocked and transmitting the offline Offline sequence (OLS) to the attached switch, or the port is unblocked and receiving the OLS, indicating the attached switch is set offline. • —the port is receiving the Fibre Channel not Not Operational operational sequence (NOS), indicating the attached r switch failed.
Page 259 Diagnostics ↓ Go to step Remove the wrap plug from the port receptacle. If directed by the customer, connect a fiber-optic jumper cable attaching a device to the switch. • If the port is operational and a device is not attached, both LEDs adjacent to the port extinguish and the port state is No Ligh •...
Page 260 Diagnostics Go to step A link incident message appeared in the or in Link Incident Log field the s dialog box. Link Incident Port Propertie Clear the link incident for the port. a. At the view, right-click the port graphic. A pop-up Hardware menu appears.
Page 261 Diagnostics ↓ Go to step Monitor port operation for approximately five minutes. Did the link incident recur? ↓ The Fibre Channel link and switch appear operational. Clean fiber-optic connectors on the jumper cable. a. Notify the customer the port will be blocked. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the port and sets the attached switch offline.
Page 262 (NOS) received (event code ), or SBAR module failure (event code ) caused the switch to fault. Perform the data collection procedure and return the Zip disk to EMC for analysis. The switch primitive sequence timed out (event code ) or an invalid primitive sequence was received for link state (event code ).
Page 263 Diagnostics ↓ Analysis for an Ethernet link, AC power distribution, or CTP card failure is not described in this MAP. Go to MAP 0000: Start MAP on page 3-7. If this is the second time at this step, contact the next level of support. Inspect port operational states at the embedded Web server application.
Page 264: Map 0700: Fabric, Isl, And Segmented Port Problem Determination
Diagnostics MAP 0700: Fabric, ISL, and Segmented Port Problem Determination This MAP describes isolation of fabric logout, interswitch link (ISL), and port segmentation problems. Failure indicators include: An event code recorded at the or the DS-XXM Event Log embedded Web server event log. A segmentation reason associated with the port at the embedded Web server application.
Page 265 Diagnostics Event Code Explanation Action E_Port is segmented Go to step 9 Switch is isolated Go to step 9 E_Port connected to an unsupported switch Go to step 10 Is fault isolation being performed at the Connectrix Service Processor? ↓ Fault isolation is being performed through the embedded Web server application.
Page 266 Diagnostics b. Inspect the field. Operational State c. Does the field indicate Operational State Segmented E_Port ↓ Analysis for a port failure or other link incident is not described in this MAP. Go to MAP 0600: Port Failure and Link Incident Analysis on page 3-70.
Page 267 As a result, a disruptive server logout and login occurred for all attached devices. All attached devices resume operation after management server login. Perform the data collection procedure and return the Zip disk to EMC for analysis. As indicated by an event code...
Page 268 E_D_TOV) (R_A_TOV) incompatible with the attached fabric element. a. Contact EMC customer support or engineering personnel to determine the recommended E_D_TOV and R_A_TOV values for both switches. b. Notify the customer that both switches will be set offline. Ensure the system administrator quiesces Fibre Channel frame traffic through the switches and sets attached devices offline.
Page 269 Diagnostics e. Type the recommended E_D_TOV and R_A_TOV values, then click Activate. f. Repeat steps d and e at the view for the switch Hardware attached to the segmented switch. Use the same E_D_TOV and R_A_TOV values. g. Set both switches online (Set Online State on page 4-46). Did the operating parameter change solve the problem and did both switches join through the ISL to form a fabric? ↓...
Page 270 Diagnostics Parameters on the drop-down menus. The Configure Fabric dialog box displays. Parameters d. Type the customer-determined preferred domain ID value, then click Activate. e. Repeat steps d and e at the view for the switch Hardware attached to the segmented E_Port (second switch). Use a different preferred domain ID value.
Page 271 Diagnostics • The name must be 64 characters or fewer in length. • The first character must be a letter (a through z), upper or lower case. • Other characters are alphanumeric (a through z or 0 through 9), dollar sign ($), hyphen (-), caret (^), or underscore (_).
Page 272 Diagnostics e. Inspect zone names in the active zone set to determine the incompatible name. f. Modify the incompatible zone name as directed by the customer: 1. Click Configure on the menu bar and Connectrix Manager select Zoning Library on the drop-down menu. The Zoning dialog box displays.
Page 273 Diagnostics 4. Select the Zone Sets tab, select (highlight) the zone set name to be modified, click File on the menu bar Zoning Library and select Modify on the drop-down menu. The Modify dialog box displays. Select (highlight) the new Zone Set zone name and drag (holding the left mouse button) the name to the...
Page 274 Perform the data collection procedure for the switch and return the Zip disk to EMC for analysis. b. Go to MAP 0000: Start MAP on page 3-7 and perform fault isolation for the failed switch.
Page 275 Diagnostics field displays a reason message. The following table lists Reason segmentation reasons and associated steps that describe fault isolation procedures. Reason Action Incompatible operating parameters Go to step 11 Duplicate domain IDs Go to step 12 Incompatible zoning configurations Go to step 13 Build fabric protocol error...
Page 276 Diagnostics d. Select a switch priority value, Principal Default Never Principal e. Set the switch online. (Refer to Set the Switch Online or Offline on page 4-46.) Did the switch priority change solve the problem and did both switches join through the ISL to form a fabric? ↓...
Page 277: Map 0800: Console Pc Problem Determination
Diagnostics MAP 0800: Console PC Problem Determination This MAP describes isolation of hardware-related problems with the Connectrix Service Processor platform. Although this MAP provides high-level fault isolation instructions, refer to the documentation provided with the PC for detailed problem determination and resolution.
Page 278 Diagnostics c. At the portion of the dialog box, inspect Physical Memory (K) the total amount of physical memory. d. Close the dialog box by clicking Close at the upper right corner of the window. Does the computer have sufficient memory? ↓...
Page 279 Diagnostics e. Simultaneously press to display the Ctrl, Alt, Delete dialog box. Type a user name and Logon Information password (obtained in MAP 0000: Start MAP on page 3-7) and click OK. The Windows NT desktop displays. Did POSTs detect a problem? ↓...
Page 280 Diagnostics At the dialog box, type a user name, Connectrix Manager Login password, and Connectrix Service Processor name (obtained in MAP 0000: Start MAP on page 3-7, and all are case sensitive), and click Login. The application opens and the view displays.
Page 281 Diagnostics f. At the dialog box, type a user Connectrix Manager Login name, password, and Connectrix Service Processor name (obtained in MAP 0000: Start MAP on page 3-7, and all are case sensitive), and click Login. The application opens and the view displays.
Page 282 Diagnostics 3-100 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 283 Invisible Body Tag Repair Information This chapter describes the repair and repair-related procedures for the DS-XXM Switch, and associated field-replaceable units (FRUs). Procedural Notes................4-3 Using Log Information..............4-4 Using Views ..................4-16 Performing Port Diagnostics ............4-23 Collecting Maintenance Data ............4-36 Clean Fiber-Optic Components .............4-41 Power-On Procedure ...............4-42 Power-Off Procedure ...............4-43 Reset or IPL the Switch ..............4-44...
Page 284: Repair Information
Repair Information Factory Defaults Table 4-1 lists the defaults for the passwords, and IP, subnet, and gateway addresses. Factory-Set Defaults Table 4-1 Item Default Customer password password Maintenance password level-2 IP address 10.x.x.x Subnet mask 255.0.0.0 Gateway address 0.0.0.0 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 285: Procedural Notes
Repair Information Procedural Notes Note the following: 1. Read the repair procedures before performing any repair action. 2. Follow all WARNING and CAUTION statements listed in the preface of this manual. 3. After replacing a FRU extinguish the System Error light-emitting diode (LED) on the front of the switch.
Page 286: Using Log Information
Repair Information Using Log Information The Connectrix Manager, DS-XXM Product Manager, and Fabric Manager applications provide access to 10 logs that provide information for administration, operation, and maintenance personnel. Each log stores up to 1,000 entries. The most recent entry appears at the top of a log.
Page 287: Connectrix Event Log
Repair Information Connectrix Event The Connectrix (Figure 4-1) displays events or error Event Log conditions recorded by the Connectrix management Services application. Entries reflect the status of the application and managed switches. Information associated with a call-home failure is intended for maintenance personnel to fault isolate the problem (modem failure, no dial tone, etc.), while information provided in all other entries is generally intended for use by third-level support personnel to isolate...
Page 288: Session Log
Repair Information Product—The product associated with the event. Some events are associated with the Connectrix management Services application, while others are associated with a specific instance of the Product Manager application. In the latter case, the product (DS-XXM) and configured name (or internet protocol (IP) address) associated with the instance are displayed.
Page 289: Fabric Log
Repair Information Product Status Log Figure 4-2 The log contains the following columns: —The date and time the switch status change Date/Time occurred. —The IP address or configured name of the Network Address switch. This address or name corresponds to the address or name displayed under the switch icon at the view.
Page 290: Ds-Xxm Audit Log
Repair Information column displays the date and time of the change Date/Time in the fabric. column displays the type of change in the fabric (for Event example, a switch was added or removed, an ISL was added or removed, the fabric was renamed or persisted, or a zone set became active).
Page 291 Repair Information Event Log Figure 4-3 The log contains the following columns: —The date and time the switch event occurred. Date/Time —The three-digit event code associated with the event. See Event Appendix B, Event Code Tables for an explanation of event codes. —A brief description of the event.
Page 292: Hardware Log
Repair Information —Up to 32 bytes of supplementary event data (if Event Data available for the event) in hexadecimal format. See Appendix B, Event Code Tablesfor an explanation of the supplementary event data. Refresh the Event Log To ensure recently-created events appear in the Event Log, periodically refresh the log display.
Page 293 Repair Information Hardware Log Figure 4-4 To open the , click Logs on the Hardware Log Product Manager menu bar and select Hardware Log on the drop-down menu. The log contains the following columns: —The date and time the FRU was inserted or Date/Time removed.
Page 294: Link Incident Log
Repair Information —The action performed ( Action Inserted or Removed —The part number of the inserted or removed FRU. Part Number —The serial number of the inserted or removed Serial Number FRU. Link Incident Log (Figure 4-5) displays a history of Fibre Link Incident Log Channel link incidents and associated port numbers for the switch.
Page 295: Threshold Alert Log
Repair Information —A brief description of the link incident. Problem Link Incident descriptions include: • Implicit incident • Bit-error threshold exceeded • Link failure - loss of signal or loss of synchronization • Link failure - not-operational primitive sequence received •...
Page 296: Threshold Alert Log
Repair Information Threshold Alert Log Figure 4-6 • Date/Time Date and time stamp for when the alert occurred. • Name Name for the alert as configured through the Configure dialog box. Threshold Alerts • Port Port number where the alert occurred. •...
Page 297 Repair Information • Utilization % Percent usage of traffic capacity. This is the percent of the port’s throughput capacity achieved by the measured throughput. This setting constitutes the threshold value and is configured through dialog box. For example, a Configure Threshold Alerts value of 25 means that threshold occurs when throughput reaches 25 percent of the port’s capacity.
Page 298: Using Views
Repair Information Using Views In addition to the view and view the Product Hardware Topology Manager and Fabric Manager applications provide access to a series of views (windows) that provide information for administrators, users, and maintenance personnel. These views are accessed through view or view, and include the: Hardware...
Page 299: Port List Views
Repair Information Port List ViewS Figure 4-7 The port row provides status information in the following columns: —The switch port number 0 through 31 Port # —The port name configured through the Name Configure Port dialog box —The status ( ) of the port Blocked Config Blocked...
Page 300: Node List View
Repair Information —The type of port. Valid port types are a generic port Type (G_Port) that is not connected to a Fibre Channel device or switch, therefore light is not transmitted; fabric port (F_Port) that is connected to a device; or an expansion port (E_Port) that is connected to another switch to form an interswitch link (ISL).
Page 301: Node List View
Repair Information Node List View Figure 4-8 —The type of attached device. This information is Node Type supplied by the device (if supported). Node types include: • Unknown or other • Hub, switch, gateway, or converter • Host or host bus adapter (HBA) •...
Page 302: Performance View
Repair Information • If a nickname is assigned to the WWN, the nickname appears in place of the WWN. The buffer-to-buffer credit ( ) value BB_Credit— BB_Credit assigned to a port attached to a device. The value (normally 1 through 16 inclusive) determines the frame buffers available for the port.
Page 303: Zoning Sets View
Repair Information Figure 4-9 Zoning Sets View Zone members appear as: The unique 16-digit WWN identifying the device attached to the port. If a nickname is configured, the nickname appears instead. For example: 10:00:0206:77:43:B0:1C A unique domain ID (1 through 31 inclusive) and port number (02 through 06).
Page 304: Fru List View
Repair Information If two switches and director have a zone name conflict (duplicate zone names exist), the zone sets cannot merge the connecting E_Port at each switch segments to prevent the creation of an ISL, and the switches do not form a multiswitch fabric. For a description of how to expand or collapse the active zone set list and an explanation of button functions at the bottom of the Z view, refer to the...
Page 305: Performing Port Diagnostics
Repair Information Performing Port Diagnostics Port diagnostics are performed at the switch and DS-XXM Product Manager application. These diagnostics include: Inspecting port light-emitting diodes (LEDs) at the switch. Obtaining port degradation or failure information at the Product Manager application’s view. Hardware Obtaining statistical performance information for ports at the Product Manager application’s...
Page 306 Repair Information Port LED behavior that emulates the operational status of the corresponding real switch. See Table 1-1 on page 1-42 for an explanation of green and amber LED behavior. Colored alert symbols (yellow triangle or red diamond with yellow background) that indicate port status. See Table 1-1 on page 1-42 for an explanation of alert symbol indications.
Page 307: Port Properties Dialog Box
Repair Information Port Properties Dialog Box Figure 4-12 The dialog box provides the following information: —The switch port number. 0 through 31. Port Number — The user-defined name or description for the port. Port Name - the type of port (G_Port if nothing is attached to the port, Type F_Port if a device is attached to the port, and E_Port if the port is connected to another switch as part of an ISL).
Page 308 Repair Information — User-specified for the port ( ). When Beaconing beaconing is enabled, a yellow triangle appears adjacent to the status field. — If no link incidents are recorded, appears Link Incident None in the status field. If a link incident is recorded, a summary appears describing the incident, and a yellow triangle appears adjacent to the status field.
Page 309: Performanceview
Repair Information PerformanceView view (Figure 4-13) displays statistical information Performance about the performance of the ports. The information is useful for isolating port problems. To open the view from the Performance view, select the Performance tab. Hardware Figure 4-13 Performance View When the view opens, no port statistics or errors Performance...
Page 310 Repair Information A red indicator on each port bar graph (high- water mark) remains at the highest level the graph has reached since the view Performance was opened. The indicator does not appear if the port is offline, and is reset to the bottom of the graph if the port detects a loss of light.
Page 311 Repair Information Class 3 statistics—These entries provide information about Class 3 traffic, including: • Class 3 frames received and transmitted • Four-byte words received and transmitted • Discarded frames The Connectrix Manager Error Statistics/Discarded Frames counter is a count of frames discarded by the receive validation module of the switch port (or the front end of the port ASIC).
Page 312 Repair Information Error statistics—The view displays the following Performance error statistics for the port: • Link failures—Link failures are recorded in response to an NOS, protocol timeout, or port failure. At the view, Hardware a yellow triangle appears to indicate a link incident, or a blinking red and yellow diamond appears to indicate a port failure.
Page 313: Perform Loopback Tests
Repair Information • Address ID errors—Received frames had unavailable or invalid Fibre Channel destination addresses, or invalid Fibre Channel source addresses. This typically indicates the destination device is unavailable. • Frames too short—Received frames were less than the Fibre Channel minimum size, indicating the frame arrived at the switch port corrupted.
Page 314 Repair Information External loopback test—An external loopback test checks all port circuitry, including fiber-optic components of the installed SFP. To perform the test, the attached switch or device must be quiesced and disconnected from the port, and a multimode, singlemode, or wrap plug must be inserted in the port receptacle.
Page 315: Port Diagnostics Dialog Box
Repair Information Port Diagnostics Dialog Box Figure 4-14 8. Click Next. Beaconing initiates for the port selected for test. At the view, a yellow triangle appears at the top of the port. Hardware At the dialog box, the message Port Diagnostics Verify appears.
Page 316 Repair Information 12. When finished, click Cancel to close the Port Diagnostics dialog box and return to the view. Beaconing is Hardware disabled for the port. 13. Reset each tested port. External Loopback To perform an external loopback test for a single port: Test 1.
Page 317 Repair Information 8. Select a port for test. To select a port for test, type the port number (0 through 31) in the ield. Port Number f 9. At the list box, select the External Loopback Diagnostics Test option. 10. Click Next. Beaconing initiates for the port selected for test. At the view, a yellow triangle appears at the top of the port.
Page 318: Collecting Maintenance Data
Repair Information Collecting Maintenance Data When the switch operational firmware detects a critical error, the switch automatically copies the contents of dynamic random access memory (DRAM) to a dump area in FLASH memory on the CTP card, then transfers (through the Ethernet connection) the captured dump file from FLASH memory to the Connectrix Service Processor hard drive.
Page 319: Retrieving Maintenance Information
8. If you selected the Zip drive, remove the Zip disk with the newly-collected maintenance data from the Connectrix Service Processor Zip drive. Return the Zip disk to EMC for failure analysis. 9. To ensure the QuikSync backup application operates normally, replace the original backup disk in the Connectrix Service Processor Zip drive.
Page 320: Dump Retrieval Screen
Repair Information Dump Retrieval Screen Figure 4-17 If no dump file is available, a message displays Not Available (Figure 4-18 on page 4-39). If a dump file is available, follow the instructions on the left side of the box. When you have accessed the dialog box, select All Files form the field.
Page 321: Obtaining Product Information
Repair Information Dump Retrieval Not Available Figure 4-18 If you encounter any problems during the procedure, contact EMC Customer Service. Obtaining Product To obtain product information, select the Operations page, Information Maintenance tab, and the Product Info tab. To view product...
Page 322: Obtaining Product Information Screen
Repair Information FRU list and information Zoning information Port data Port technology Port login data E_Port status Switch status Switch configuration Figure 4-19 Obtaining Product Information Screen Tip: Save this page to a file or print this page as the information may be requested by Customer Service personnel to help resolve technical problems.
Page 323: Clean Fiber-Optic Components
Repair Information Clean Fiber-Optic Components Perform this procedure as directed in this publication and when connecting or disconnecting fiber-optic cables from switch SFP optical transceivers (if necessary). To clean fiber-optic components: 1. Obtain the appropriate tools (portable can of oil-free compressed air and alcohol pads) from the fiber-optic cleaning kit.
Page 324: Power-On Procedure
WARNING A EMC-supplied power cord is provided for each switch power supply. To prevent electric shock when connecting the switch to primary facility power, use only the supplied power cord(s), and ensure the facility power receptacle is the correct type, supplies the required voltage, and is properly grounded.
Page 325: Power-Off Procedure
Repair Information Power-Off Procedure To power off the switch: 1. Notify the customer the switch is to be powered off. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the switch and sets attached devices offline. 2. Set the switch offline (Set Offline State on page 4-47). 3.
Page 326: Reset Or Ipl The Switch
Repair Information Reset or IPL the Switch A switch reset using the button (at the switch front panel) or (at the Product Manager application) are functionally equivalent. They: Perform partial power-on diagnostics, reset functional logic for the CTP card, and load firmware from FLASH memory to random-access memory (RAM) without powering off the switch.
Page 327: Ipl The Switch
Repair Information IPL the Switch To IPL the switch: 1. At the Connectrix Service Processor, open the Connectrix Manager application. The view displays. Product 2. Select the icon representing the switch to be IPLed. The Hardware view for the selected switch displays. 3.
Page 328: Set The Switch Online Or Offline
Repair Information Set the Switch Online or Offline This section describes procedures to set the switch online or offline. These operating states are described as follows: Online—When the switch is set online, an attached device can log in to the switch if the port is not blocked. Attached devices can communicate with each other if they are configured in the same zone.
Page 329: Set Offline State
Repair Information Set Offline State To set the switch offline: 1. Notify the customer the switch is to be set offline. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the switch and sets attached devices offline. 2. At the Connectrix Service Processor, open the Connectrix Manager application.
Page 330: Block And Unblock Ports
Repair Information Block and Unblock Ports This section describes procedures to block or unblock the switch ports. When a port is blocked, the port is automatically set offline. When a port is unblocked, the port is automatically set online. When a port is blocked, the operation of an attached Fibre Channel device is disrupted.
Page 331: Unblock A Port
Repair Information Unblock a Port To unblock a port: 1. At the Connectrix Service Processor, open the Connectrix Manager application. The view displays. Product 2. Select the icon representing the switch with the port to be unblocked. The view for the selected switch displays. Hardware 3.
Page 332: Manage Firmware Versions
Repair Information Manage Firmware Versions Firmware is the internal operating code stored on the switch’s CTP card. Up to eight versions can be stored on the Connectrix Service Processor hard drive and made available for download to a switch. Service personnel can perform the following firmware management tasks: Determine the firmware version active on a switch.
Page 333: Add A Firmware Version
To add a switch firmware version to the library stored on the Connectrix Service Processor hard drive: 1. Obtain the new firmware version from EMC’s Global Services Internal Web site: -->Downloads --> ESN Product Information --->...
Page 334 Repair Information 5. Click New. The dialog box displays. New Firmware Version 6. Select the desired firmware version file (downloaded in step from the Connectrix Service Processor diskette drive or hard drive. Ensure the correct directory path and filename appear in field and click Save.
Page 335: Modify A Firmware Version Description
Repair Information 7. Enter a description (up to 24 characters) for the new firmware version and click OK. The description should include the installation date and text that uniquely identify the firmware version. 8. A message box appears indicating the new Transfer Complete firmware version is stored on the Connectrix Service Processor hard drive.
Page 336: Delete A Firmware Version
Repair Information 4. Select the firmware version to be modified and click Modify. The dialog box displays. Modify Firmware Description 5. Enter a modified description (up to 24 characters) for the firmware version and click OK. The description should include the installation date and text that uniquely identify the firmware version.
Page 337: Download A Firmware Version To A Switch
CAUTION Before performing firmware upgrades, submit all requested changes to the EMC Global Services CCA change control process so that any potential operating environment impacts can be analyzed beforehand.
Page 338 Repair Information 2. At the Connectrix Service Processor, open the Connectrix Manager application. The view displays. Product 3. Before downloading firmware, ensure the Connectrix Manager application, running on the Connectrix Service Processor, supports the firmware version. For more information, please refer to the latest release notes.
Page 339 Repair Information 7. Select the firmware version to be downloaded and click Send. The send function verifies existence of certain switch conditions before the download begins. If an error occurs, a message displays indicating the problem must be fixed before the firmware download.
Page 340: Upgrading Firmware Using The Embedded Web Server
Internal Web site: -->Downloads --> ESN Product Information ---> Connectrix Release 4 Upgrade & Above From a customer supplied server with internet access, open the EMC home page. The uniform resource locator (URL) is: http://www.cs.isus.emc.com/csWeb2/esn/esnhome.htm 4-58 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 341: Upgrading Firmware
Repair Information Instructions on how to locate and download firmware are provided in this manual under Download a Firmware Version to a Switch on page 4-55. This procedure only describes how to load firmware once you have obtained the version you need for your product. When adding a firmware version, follow all procedural information in release notes.
Page 342: Activating (Installing) Optional Features
Repair Information You can verify the firmware was upgraded by viewing the Unit Properties tab under the View page. Activating To activate a feature in the DS-16M2/DS-32M2, follow this (Installing) Optional procedure. Features You must be logged in with Administrator-level rights to install feature keys. The product must be offline before a feature can be enabled.
Page 343 Re-enter the feature key. If you continue to experience problems, contact EMC Customer Service. When Activate is selected, all current features are replaced with new features. You should verify that existing features that need to be retained are accounted for in the new feature key.
Page 344: Manage Configuration Data
Repair Information Manage Configuration Data The Product Manager application provides maintenance options to back up, restore, or reset the configuration file stored in nonvolatile random-access memory (NV-RAM) on the switch CTP card. Configuration data in the file include: Identification data (switch name, description, and location). Port configuration data (port names, blocked states, and port validation, auto-LIP, and LIN alert configurations).
Page 345: Restore The Configuration
Repair Information 4. Click Backup. When the backup process finishes, the Backup dialog box displays. Complete 5. Click OK to close the dialog box and return to the Hardware view. Restore the To restore the switch configuration file from the Connectrix Service Configuration Processor: 1.
Page 346: Reset Configuration Data
Repair Information 6. Click Restore. A message box displays. Warning 7. Click Yes. When the restore process finishes, the Restore dialog box displays. Complete 8. Click OK to close the dialog box and return to the Hardware view. 9. Set the switch online (Set Online State on page 4-46). Reset Configuration To reset the switch data to the factory default settings: Data...
Page 347 Repair Information 4. Select the icon representing the switch for which a configuration file is to be reset to factory default settings. The view Hardware for the selected switch displays. 5. Click Maintenance on the menu bar and select Product Manager Reset Configuration on the drop-down menu.
Page 348: Install Or Upgrade Software
OK. 2. At the service processor to be upgraded, remove and save the Zip disk from the service processor Zip drive. 3. Log out of all EMC Connectrix Manager sessions (local and remote) and exit at the service processor. If...
Page 349 --> ESN Product Information ---> Connectrix Release 4.0 Upgrade & Above b. At the Connectrix Service Processor or other personal computer (PC) with Internet access, open the EMC home page. The uniform resource locator (URL) is http://www.cs.isus.emc.com/csWeb2/esn/esnhome. 7. Insert the Connectrix Management Applications CD-ROM into the CD-ROM drive of the Connectrix Service Processor.
Page 350 12. During the installation of Connectrix Manager 6.00.00 or higher, you are prompted to de-install the previous version; answer Yes. Also, EMC recommends selecting the default installation folder and shortcut locations. When the Connectrix Manager 6.00.00 or higher installation has completed, the Connectrix Manager Services and login window are available without rebooting the service processor.
Page 351: Fru Removal And Replacement
Invisible Body Tag FRU Removal and Replacement This chapter describes the removal and replacement procedures (RRPs) for the DS-XXM field-replaceable units (FRUs). Procedural Notes................5-2 Remove and Replace FRUs...............5-3 FRU Removal and Replacement...
Page 352: Procedural Notes
FRU Removal and Replacement Procedural Notes Do not remove a FRU until a failure is isolated to that FRU. If fault isolation was not performed, see MAP 0000: Start MAP on page 3-7. Note the following: 1. Read the removal and replacement procedures (RRPs) for that FRU before removing the FRU.
Page 353: Remove And Replace Frus
FRU Removal and Replacement Remove and Replace FRUs This section describes procedures to remove and replace concurrent DS-XXM FRUs. No tools are required to remove and replace the FRUs. All FRUs are removed and replaced while the switch is powered on and operational (concurrent FRUs). See Illustrated Parts Breakdown on page 6-1 for FRU locations and part numbers.
Page 354 FRU Removal and Replacement 5. Depending on the manufacturer, the optical transceiver may have a locking mechanism to secure the transceiver in the port receptacle, or the transceiver may have a pull-tab to assist in removal. a. Most of the transceivers have a locking mechanism to secure them in their optic cages.
Page 355: Event Log
FRU Removal and Replacement 4. Perform an external loopback test for the port (External Loopback Test on page 4-34). If the test fails, go to MAP 0000: Start MAP on page 3-7 to isolate the problem. 5. Connect the fiber-optic jumper cable to the port SFP: a.
Page 356: Power Supply
FRU Removal and Replacement Power Supply Use the following procedures to remove or replace a power supply from the rear of the switch chassis. No tools are required. Removal To remove a power supply: 1. Identify the defective power supply from the extinguished green LED at the switch or failure information at the Connectrix Service Processor’s view.
Page 357 FRU Removal and Replacement 3. Ensure that the power switch on the power supply is turned off, the power lockout lever is rotated to the right, covering the AC connector, and the black plastic latch lever is completely down in the horizontal position.
Page 358: Cooling Fan
FRU Removal and Replacement Cooling Fan Use the following procedures to remove or replace a cooling fan from the rear of the switch chassis. No tools are required. Removal To remove a cooling fan: 1. Identify the defective cooling fan from the illuminated amber LED at the switch or failure information at the Connectrix Service Processor’s view.
Page 359 FRU Removal and Replacement 10. Clear the switch system error (ERR) LED: a. At the Connectrix Server’s view, right-click the front Hardware panel bezel graphic (away from a FRU) to open a pop-up menu. b. Click the Clear System Error Light menu selection. Remove and Replace FRUs...
Page 360 FRU Removal and Replacement 5-10 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 361: Illustrated Parts Breakdown
Illustrated Parts Breakdown le Body Tag This chapter provides an illustrated parts breakdown for DS-XXM Switch field-replaceable units (FRUs). Exploded-view assembly drawings are provided for: Front-Accessible FRUs ..............6-2. Rear-Accessible FRUs ................6-3 Illustrated Parts Breakdown...
Page 362: Front-Accessible Frus
Illustrated FRUs are numerically keyed to associated tabular parts lists. The parts lists also include EMC part numbers, descriptions, and quantities. Front accessible FRUs are the same for both the DS-16M2 and DS-32M2, except there are a maximum of 16 optic modules on the DS-16M2, and 32 optic modules on the DS-32M2.
Page 363: Rear-Accessible Frus
Exploded- illustrations portray the switch disassembly sequence. Illustrated FRUs are numerically keyed to associated tabular parts lists. The parts lists also include EMC part numbers, descriptions, and quantities. Figure 6-2 Rear-Accessible FRUs (DS-32M2) Rear-Accessible FRUs...
Page 364: Ds-16M2 Switch
Exploded- illustrations portray the switch disassembly sequence. Illustrated FRUs are numerically keyed to associated tabular parts lists. The parts lists also include EMC part numbers, descriptions, and quantities. Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 365: Rear-Accessible Frus (Ds-16M2)
Illustrated Parts Breakdown Rear-Accessible FRUs (DS-16M2) Figure 6-3 Rear-Accessible FRUs (DS-16M2) Table 6-3 Ref. Part Number Description Qty. Switch, DS-16M2, base assembly Reference 118032151 Power supply and two fans 118032152 Single fan Rear-Accessible FRUs...
Page 366 Illustrated Parts Breakdown Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 367 Invisible Body Tag Messages This appendix lists information and error messages that appear in pop-up message boxes at the Connectrix Manager, DS-XXM Product Manager, and Fabric Manager applications. Connectrix Manager and Fabric Manager Messages....A-2 DS-XXM Product Manager Messages ..........A-18 Messages...
Page 368: Connectrix Manager And Fabric Manager Messages
Messages Connectrix Manager and Fabric Manager Messages This section lists Connectrix Manager and Fabric manager information and error messages in alphabetical order. The text of each message is followed by a description and recommended course of action. Message A Connectrix management session is already active from this workstation.
Page 369 Messages Message Are you sure you want to delete this zone? Description The currently-selected zone will be deleted from the zone library. Action Click Yes to delete or No to cancel. Message Are you sure you want to delete this zone set? Description The currently-selected zone set will be deleted from the zone library.
Page 370 Messages Message Cannot have spaces in field. Description Spaces are not allowed in this field. Action Remove any spaces in the field. Message Cannot modify product. Description The user cannot modify the selected product. Action 1. Verify that the link to the product is up. 2.
Page 371 Messages Action Re-start the Connectrix Manager to connect to the Connectrix Service Processor. Message Connectrix Manager error 1 Description Connectrix Manager encountered an internal error and cannot continue. Action Contact support personnel and report the problem. Message Connectrix Manager error 2 Description Connectrix Manager encountered an internal error and cannot continue.
Page 372 Messages Message Connectrix Manager error 6 Description Connectrix Manager encountered an internal error and cannot continue. Action Contact support personnel and report the problem. Message Connectrix Manager error 7 Description Connectrix Manager encountered an internal error and cannot continue. Action Contact support personnel and report the problem.
Page 373 Messages Message Could not export log to file. Description A file I/O error occurred. The log file could not be saved to the specified destination. The disk may be full, or it may be write-protected. Action If the disk is full, try another disk. If the disk is write-protected, change the properties so that you can write to it, or use another disk.
Page 374 Messages Description More than one instance of a zone is defined in the zone set. Action Remove one of the duplicate zones from the zone set and continue. Message Duplicate zone member in zone configuration. Description More than one instance of a zone member is defined in the zone. Action Remove one of the duplicate zone members from the zone and continue.
Page 375 Messages Description The Connectrix Manager encountered an internal error. Action Contact support personnel and report the problem. Message Error transferring files. Description There was an error transferring files from the Connectrix Service Processor to the Connectrix Manager. This message may vary slightly depending on the problem.
Page 376 Messages Message Invalid network address. Description The network address that you entered is invalid. Action Verify the network address and enter it in the appropriate field. Message Invalid port number. Description The port number that you entered is invalid. Action Verify the port number and enter it in the appropriate field.
Page 377 Messages Message No Connectrix Service Processor specified. Description No Connectrix Manager Servers have been configured. Action Enter a new server address in the Connectrix Service Processor field on the window. Login Message No zone member selected. Description No zone member was selected when you attempted this command. Action Select a zone member and try again.
Page 378 Messages Message Password and confirmation don’t match. Description The password field and the confirmation field must be typed in exactly the same. Action Re-enter the password and the confirmation. Both fields are case-sensitive. Message Product Manager instance is currently open. Description A product cannot be deleted while it has a session open.
Page 379 Messages Action Verify that the link to the product is up. If the link is up, then the Connectrix Service Processor may be busy. Try again later. Message Server shutting down. Description The Connectrix Service Processor is shutting down. Action Exit the Connectrix Manager.
Page 380 Messages Action Check the network connection from the Connectrix Service Processor to the product. If necessary, re-establish the connection. Message The maximum number of Connectrix Service Processor network addresses has already been configured. Description Cannot create an Connectrix Service Processor network address because the maximum number of Connectrix Service Processor network addresses has already been defined.
Page 381 Messages Description The maximum number of products of a certain type that can be defined in the Connectrix Manager has been reached. Action You must delete an existing product of this type before adding a new product. Message The maximum number of users has already been configured. Description The number of users that can be defined in the Connectrix Manager has been reached.
Page 382 Messages Message The software version on this Connectrix Service Processor is not compatible with the version on the remote Connectrix Service Processor. Description An Connectrix Service Processor connecting to another Connectrix Service Processor must be running the same software version in order to log in.
Page 383 Messages Message You must define an SMTP server address. Description In order for e-mail to be activated, an SMTP server must be configured. Action Enter the address of the STMP server you want to use for e-mail. Message You must define at least one e-mail address. Description In order for e-mail to be activated, at least one e-mail address must be defined.
Page 384: Ds-Xxm Product Manager Messages
Messages DS-XXM Product Manager Messages This section lists DS-XXM Product Manager information and error messages in alphabetical order. The text of each message is followed by a description and recommended course of action. Message Activating this configuration will overwrite the current configuration.
Page 385 Messages Message A Product Manager instance is open. Description Only one specific Product Manager instance can be open for a product at any one time. Action Use the current open Product Manager instance. Message Are you sure you want to delete firmware version? Description This message requests confirmation to delete a firmware version from the Connectrix Service Processor’s firmware library.
Page 386 Messages Message Cannot perform this operation while the switch is offline. Description This operation cannot take place while the switch is offline. Action Configure the switch offline through the Set Online State dialog box then retry the operation. Message Cannot retrieve current SNMP configuration. Description The current SNMP configuration cannot be retrieved.
Page 387 Messages Message Cannot retrieve port statistics. Description Port statistics cannot be retrieved. The link is down or busy. Action Retry the operation later. If the condition persists, contact support personnel. Message Cannot retrieve SNMP configuration. Description The current SNMP configuration cannot be retrieved. The link is down or busy.
Page 388 Messages Message Cannot run diagnostics while a device is logged-in to the port. Description A device is logged in to the port where a diagnostic test is attempted. Action Log out the device and run the diagnostic test again. Message Cannot save port configuration.
Page 389 Messages Message Cannot set all ports to Negotiate due to port speed restriction on some ports. Description Displays if you try to set all ports to Negotiate through the Configure Ports dialog box and some ports do not support speed configuration. Action Replace ports that do not support speed configuration with those that do support more than one speed configuration.
Page 390 Messages Message Cannot start firmware install while CTP synchronization is in progress. Description CTP synchronization is in progress while you are attempting to install firmware. Action Wait for the CTP synchronization to complete before starting the firmware install. Message Cannot start port diagnostics. Description Port diagnostics cannot be started.
Page 391 Messages Message Could not export log to file. Description A file I/O error occurred. The log file could not be saved to the specified destination. Action Ensure filename and drive are correct. Message Could not find firmware file. Description The selected file is not a firmware file. Action Obtain a valid firmware file from your service representative.
Page 392 Messages Message Date entered is invalid. Description Date entered incorrectly. Action Verify that the number of days in the month is valid. Message Device applications should be terminated before starting diagnostics. Press NEXT to continue. Description Device application is not terminated. Action Terminate device application before running port diagnostics.
Page 393 Messages Message Error retrieving port statistics. Description An error occurred while retrieving port statistics. The link is down or busy. Action Retry the operation later. If the condition persists, contact support personnel. Message Error stopping port diagnostics. Description An error occurred while attempting to stop the port diagnostics from running.
Page 394 Messages Description User has stopped the file transfer. Action N/A. An informational message. Message File transfer is in progress. Description Firmware or data collection is being transferred. Action N/A. An informational message. Message Firmware download timed out. Description Firmware download timed out. Action Retry the operation.
Page 395 Messages Message Internal file transfer error received from switch. Description Switch detected an internal file transfer error. Action Contact support personnel. Message Invalid character in field. Description Invalid character in the input field. Action Re-input the field information. Message Invalid Connectrix Service Processor address. Description The Domain Name Server does not recognize the Connectrix Service Processor network address specified.
Page 396 Messages Message Invalid port number. Valid ports are (0 - 31). Description Port number must be within the range of ports for the specific switch model. For this model, the valid port numbers are 0 - 31. Action Enter a port number within the correct range. Message Invalid port swap.
Page 397 Messages Message Invalid value for E_D_TOV. Description Value for E_D_TOV must be an integer from 2 through 600. Action Enter a value from 2 through 600. Message Invalid value for hour (0 - 23). Description Value for hour must be an integer from 0 through 23. Action Enter a value from 0 through 23.
Page 398 Messages Message Invalid value for year. Description Value for year must be four digits. Action Enter a four-digit value for the year. Message Invalid World Wide Name. Valid WWN format is xx:xx:xx:xx:xx:xx:xx:xx Description Worldwide name must have eight two-digit hexadecimal numbers separated by colons.
Page 399 Messages Message Maximum number of versions already installed. Description The maximum number of firmware versions has been reached. Action Delete a firmware version before adding a new firmware version. Message No file was selected. Description Action requires you to select a file Action Select a file.
Page 400 Messages Message Not all of the optical transceivers are installed for this range of ports. Description Some ports in the specified range do not have optical transceivers installed. Action Use a port range that is valid for the ports installed. Message Performing this operation will change the current state to Offline.
Page 401 Messages Message Port cannot swap to itself. Description Port addresses entered in the Swap Ports dialog box are the same. Action Make sure that address in the first and second port address fields are different. Message Port diagnostics cannot be performed on an inactive port. Description This displays when port diagnostics is run on a port in an inactive state.
Page 402 Messages Message R_A_TOV must be greater than E_D_TOV. Description At the dialog box, the Configure Operating Parameters R_A_TOV entry must be greater than entry. E_D_TOV Action Verify and change one of the entries to make the relationship valid. Message Resource is unavailable. Description The specified operation cannot be performed because the product is unavailable.
Page 403 Messages Message Stop diagnostics failed. The test is already running. Description Diagnostics for the port was not running and the Stop was selected on the Port Diagnostics dialog box. Diagnostics quit for the port for some reason, but the Stop button remains enabled. Action Verify port operation.
Page 404 Messages Message The add firmware process was aborted. Description User has ended the add firmware process. Action N/A. An informational message. Message The data collection process failed. Description Error in the data collection process. Action Contact support personnel. Message The data collection process was aborted. Description User has ended the data collection process.
Page 405 Messages Message The Ethernet Link dropped. Description Link was dropped by the switch. Action Retry the operation. If the condition persists, contact support personnel. Message The firmware file is corrupted. Description A firmware file has corrupt data. Action Contact support personnel. Message The firmware version already exists.
Page 406 Messages Message The optical transceiver is not installed. Description No information available for a port that is not installed. Action Ensure the optical transceiver is installed and fully seated. Message The switch did not accept the request. Description The switch was not able to perform the requested action. Action Retry the operation.
Page 407 Messages Action Contact your sales representative to obtain the desired feature. Message Threshold alerts are not supported on firmware earlier than 01.03.00. Description Threshold alerts are not supported in firmware releases before 1.03.00. Action Informational message. Message Unable to change to incompatible firmware release. Description The user tried to download a firmware release that is not compatible with the current product configuration.
Page 408 Messages Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual A-42...
Page 409: Event Code Tables
Invisible Body Tag Event Code Tables This appendix lists all three-digit EMC DS-XXM Switch event codes and provides detailed information about each code. Event codes are listed in numerical order and in tabular format. Event Code Overview ..............B-2 System Events (000 through 199)............ B-3 Power Supply Events (200 through 299) ........
Page 410: Event Code Overview
Event Code Tables Event Code Overview An event is an occurrence (state change, problem detection, or problem correction) that requires user attention or that should be reported to a system administrator or service representative. An event usually indicates an DS-XXM operational state transition, but may also indicate an impending state change (threshold violation).
Page 411: System Events (000 Through 199
Action Perform the data collection procedure for the switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis. Event Data No supplementary data included with this event.
Page 412 Action Perform the data collection procedure for this switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis. Event Data No supplementary data included with this event.
Page 413 Action Perform the data collection procedure for the switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis. Event Data No supplementary data included with this event.
Page 414 Action Perform the data collection procedure for the switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis. Event Data No supplementary data included with this event.
Page 415 Event Code Tables Event Code: 063 Message Received link state record too large. Severity Major. Explanation A fabric element (director or switch) in the same fabric as the ED-64M Director has more than 32 ISLs attached. Allowing this condition to persist may create fabric routing problems and result in Fibre Channel frames being lost or routed in loops.
Page 416 Check the operational status of the switch connected to the other end of the link. If the condition persists, perform the data collection procedure for the switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis. Distribution...
Page 417 Check the operational status of the switch connected to the other end of the link. If the condition persists, perform the data collection procedure for the switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis. Distribution...
Page 418 Event Code Tables Event Code: 072 Message E_Port connected to unsupported switch. Severity Informational. Explanation The device connected to the other end of the interswitch link is not compatible. Action Disconnect the interswitch link. Event Data No supplementary data included with this event. Distribution Switch Connectrix Service Processor...
Page 419 Event Code Tables Event Code: 074 Message ISL Frame Delivery Error Threshold. Severity Informational. Explanation The number of Fabric Controller frame delivery errors exceeded a threshold over an E_Port and Fabric Init Problems (event 73) were detected. Most Fabric Init problems are due to control frame delivery problems. This event provides an indication of undelivered frames after they have caused problems with the fabric initialization process.
Page 420 No action is necessary if this is an isolated event. If this event is persistent, perform a data collection operation for this director using the Connectrix Manager, saving the data file to the Connectrix service processor Zip drive and Event Data return to EMC for analysis. Distribution Director...
Page 421 Event Code Tables Event Code: 121 Message Zone Set activation failed. Zone Set too large. Severity Informational. Explanation This event occurs when the switch receives a Zone Set activation command from the management tool (generally EFCM) that exceeds the size supported by the switch. The switch rejects the command, then disconnects from the management tool to force error recovery processing.
Page 422 Event Code Tables Event Code: 141 Message End of congestion has been detected on an ISL.. Severity Informational. Explanation Open Trunking firmware had detected that there was an ISL that had Fibre Channel traffic that exceeded the configured offload threshold. This congestion was relieved. Action None Event Data...
Page 423 Event Code Tables Event Code: 143 Message End of BB Credit starvation has been detected on an ISL.. Severity Informational. Explanation Open Trunking firmware has detected that credit starvation on an ISL has now ended; credits allowing data transmission are now unavailable for a smaller portion of the time than the credit starvation threshold. Action A rare brief episode of credit starvation may sometimes be ignored, but if credit starvation is common or long-lasting without very high loading on the reporting ISL it should be handled as described for the BB Credit...
Page 424 Event Code Tables Event Code: 150 Message Zone Merge Failure. Severity Informational. Explanation As part of ISL initialization, there was a failure with the Zone Merge process. Either a noncompatable Zone Set was detected or there was a problem with delivery of the Zone Merge frame. The Event data provides an explanation for the failure.
Page 425: Power Supply Events (200 Through 299
Perform the data collection procedure for this unit using the Connectrix Manager, save the data file to the Connectrix Manager Zip drive, and return the Zip disk and the faulty power supply to EMC for analysis and repair. Event Data No supplementary data included with this event.
Page 426 Replace the faulty power supply. Perform the data collection procedure for this unit using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk and the faulty power supply to EMC for analysis and repair. Event Data No supplementary data included with this event.
Page 427 Event Code Tables Event Code: 203 Message Power supply ac voltage recovery. Severity Informational. Explanation The ac voltage on the indicated power supply has been restored. This event can only occur when dual power supplies are installed. Both supplies automatically adjust to share the system load. Action No action required.
Page 428 Event Code Tables Event Code: 206 Message Power supply removed. Severity Informational. Explanation The indicated supply has been removed from the switch while system power was on. This event can only occur when dual power supplies are installed. The other power supply automatically adjusts to assume the system full load providing uninterrupted system power.
Page 429 If subsequent power events occur, perform the data collection procedure for this unit using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk and the faulty power supply to EMC for analysis and repair. Event Data No supplementary data included with this event.
Page 430: Fan Module Events (300 Through 399
Event Code Tables Fan Module Events (300 through 399) Event Code: 300 Message First cooling fan propeller has failed. Severity Major. Explanation Indicates that a fan is no longer operational. The remainder of the fans in the system are installed and operational.
Page 431 Event Code Tables Event Code: 302 Message Third cooling fan propeller has failed. Severity Major. Explanation A third fan has failed. The remainder of the fans in the system are installed and operational. If present, the LED on the associated fan module is turned off. The fan has either stopped or was removed. Action Replace the fan module immediately.
Page 432 Event Code Tables Event Code: 304 Message Fifth cooling fan propeller has failed. Severity Major. Explanation A fifth fan has failed. The remainder of the fans in the system are installed and operational. If present, the LED on the associated fan module is turned off. The fan has either stopped or was removed. Action Replace the fan module immediately.
Page 433 Event Code Tables Event Code: 306 Message First cooling fan propeller in Fan2 FRU type has failed. Severity Major. Explanation The first of two fan propellers in no longer operational. The remaining fan propeller is still operating. If present, the LED on the associated fan module is turned off. This event does not apply to the state of the single fan blade FRUs.
Page 434 Event Code Tables Event Code: 310 Message First cooling fan propeller has recovered. Severity Informational. Explanation A fan started spinning. It either spontaneously recovered or its FRU was replaced. One fan is now operational. Action No action required. Event Data Byte 0 = Recovered fan number (1-6).
Page 435 Event Code Tables Event Code: 312 Message Third cooling fan propeller has recovered. Severity Informational. Explanation Another fan started spinning. It either spontaneously recovered or its FRU was replaced. Three fans are now operational. Action No action required. Event Data Byte 0 = Recovered fan number (1-6).
Page 436 Event Code Tables Event Code: 314 Message Fifth cooling fan propeller has recovered. Severity Informational. Explanation Another fan started spinning. It either spontaneously recovered or its FRU was replaced. Five fans are now operational. Action No action required. Event Data Byte 0 = Recovered fan number (1-6).
Page 437 Event Code Tables Event Code: 316 Message First cooling fan propeller in Fan2 FRU type has recovered. Severity Informational. Explanation A fan propeller started spinning. It either spontaneously recovered or its FRU was replaced. One propeller in Fan2 FRU is now operational. Action No action required.
Page 438: Ctp Card Events (400 Through 499
Action Replace the faulty FRU with a functional FRU. Perform the data collection procedure for the switch using the Connectrix Manager, and return the Zip disk and the faulty FRU to EMC for analysis and repair. Event Data Byte 0: FRU code:...
Page 439 Event Code Tables Event Code: 410 Message CTP card reset. Severity Informational. Explanation The CTP card was reset due to a system power-up, a CTP card hot-insert, an IML, or a software IPL. An IPL can be caused by an Connectrix Manager user or automatically after a firmware fault (see Event Code 411). The event data indicates the type of reset that occurred.
Page 440 Action Perform the data collection procedure for this switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis. Event Data Bytes 0-3: Fault identifier, least significant byte first (e.g., event data 33 22 11 00).
Page 441 Event Code Tables Event Code: 421 Message Firmware download complete. Severity Informational. Explanation A new version of the switch firmware was successfully downloaded from the Connectrix Service Processor or from the Web server. Action No action required Event Data New firmware release level (ASCII) in the format: FF.MM.II BBBB FF: Bytes 0-1 = Function release level MM: Bytes 3-4 = Maintenance release level II: Bytes 6-7 = Interim release level...
Page 442 Event Code Tables Event Code: 423 Message CTP firmware download initiated. Severity Informational. Explanation The Connectrix Service Processor or Web Server has initiated the download of a new version of the switch firmware. Action No action required Event Data No supplementary data included with this event. Distribution Switch Connectrix Service Processor...
Page 443 Event Code Tables Event Code: 430 Message Excessive Ethernet transmit errors. Severity Informational. Explanation The transmit error counters for the Ethernet adapter on the active CTP card (sum of all counters) exceeded a threshold. This does not indicate a CTP card failure but indicates a possible problem with either the Ethernet cable or hub, or another device on the same Ethernet segment.
Page 444 Event Code Tables Event Code: 431 Message Excessive Ethernet receive errors. Severity Informational. Explanation The receive error counters for the Ethernet adapter on the active CTP card (sum of all error counters) exceeded a threshold. This does not indicate a CTP card failure but an indication of a possible problem with either the Ethernet cable, or hub, or misbehavior of another device on the same Ethernet segment.
Page 445 Action Perform the data collection procedure for the switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis. Event Data Bytes 0-3: Reset Error reason code (Reason for resetting the adapter (least significant byte first) 1 = Frame transmission timed out.
Page 446 Replace the faulty CTP card with a functional CTP card. Perform the data collection procedure for the switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk and the faulty CTP card to EMC for analysis and repair. Event Data Bytes 0-3: LAN error type 01 = Hard failure - See LAN error subtype for reason.
Page 447 Replace the CTP card with a functional CTP card. Perform a data collection operation for the switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the failed CTP card and the Zip disk to EMC for analysis and repair. Event Data...
Page 448 Event Code Tables Event Code: 442 Message Embedded Port Anomaly Detected. Severity Informational. Explanation Indicates that the control processor has detected a deviation in the normal operation mode or operation status of the embedded port. Action No action required. There will be an additional event generated if the occurrence of this incident exceeds an error threshold resulting in a module or port failure.
Page 449 Event Code Tables Event Code: 460 Message Management request out of range. Severity Informational. Explanation This event occurs when the requests passed from the managing tool (generally Connectrix Manager) to the switch do not meet data boundary specifications. This event is most likely triggered if a user attempts to activate a zone that is larger than the maximum defined zone set size.
Page 450: Fpm Card Events (500 Through 599
Event Code Tables FPM Card Events (500 through 599) Event Code: 502 Message Port module anomaly has been detected. Severity Informational. Explanation Indicates that the control processor has detected a deviation in the normal operating mode or operating status of the indicated four-port hardware module.
Page 451 Perform data collection procedure for the switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive. Return the Zip disk to EMC for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
Page 452 Connectrix Manager, saving the data file to the Connectrix Service Processor Zip drive. If the problem persists following a system power-on reset, replace the switch and return both the failing switch and the Zip disk to EMC for analysis and repair. Event Data Byte 0 = Slot position Bytes 4-7 = Elapsed millisecond tick count.
Page 453 Event Code Tables Event Data Byte 00 = Port number (00 - 3F) Byte 01 = Reason code 00 = Operator requested with debug command 01 = Hot plug, power up or online diagnostics failure acknowledgment 02 = Initialization failure 03 = High availability error threshold reached Bytes 04-07 = Elapsed millisecond tick count Bytes 08-11 = Reason code specific (internally defined)
Page 454 Event Code Tables Event Code: 507 Message Loopback diagnostics port failure. Severity Informational. Explanation A loopback diagnostic test detected a port failure. Loopback diagnostics are initiated through the Connectrix Manager or as a result of the hot insertion of a port module (on supported models). Action No action required.
Page 455 Event Code Tables Event Code: 508 Message Fibre Channel port anomaly detected. Severity Informational. Explanation Indicates that the control processor has detected a deviation in the normal operating mode or operating status of the indicated port. Action No action required. There will be an additional event generated (506) if the diagnostic failure incident results in a port failure.
Page 456 Event Code Tables Event Code: 510 Message SFP hot-insertion initiated. Severity Informational. Explanation The hot insertion of a Small Form Factor pluggable optics transceiver has been detected. If the amber LED stays illuminated after the insertion of the new optic transceiver, see the Port Failure event (506). Action No action required.
Page 457 Event Code Tables Event Code: 513 Message SFP hot-removal completed. Severity Informational. Explanation The hot removal of a Small Form Factor pluggable optics transceiver has been detected. Action No action required. Event Data Byte 0 = Port number (00-3F) Bytes 4-7 = Elapsed millisecond tick count. Distribution Switch Connectrix Service Processor...
Page 458 T11/99-017v0 document. If, after fault isolation is performed by the host, it is determined that the incident is because of a port failure, perform a data collection procedure for this switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis.
Page 459 T11/99-017v0 document. If, after fault isolation is performed by the host, it is determined that the incident is because of a port failure, perform a data collection procedure for this switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis.
Page 460 T11/99-017v0 document. If, after fault isolation is performed by the host, it is determined that the incident is because of a port failure, perform a data collection procedure for this switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis. Event Data...
Page 461 T11/99-017v0 document. If, after fault isolation is performed by the host, it is determined that the incident is because of a port failure, perform a data collection procedure for this switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return Zip disk to EMC for analysis. Event Data...
Page 462 T11/99-017v0 document. If, after fault isolation is performed by the host, it is determined that the incident is because of a port failure, perform a data collection procedure for this switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis. Event Data...
Page 463 T11/99-017v0 document. If, after fault isolation is performed by the host, it is determined that the incident is because of a port failure, perform a data collection procedure for this switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis.
Page 464: Sbar Assembly Events (600 Through 699
Event Code Tables SBAR Assembly Events (600 through 699) Event Code: 602 Message SBAR module anomaly detected. Severity Informational. Explanation Indicates that the control processor has detected a deviation in the normal operating mode or operating status of the indicated SBAR module. Action No action required.
Page 465 Action Perform the data collection procedure for the switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis. Event Data Byte 0 = Slot position...
Page 466 Ensure that the switch model supports the operating firmware. If the firmware supports the model, perform the data collection procedure for the switch using the Connectrix Manager. If the problem persists following a system power-on reset, replace the switch and return the switch and the Zip disk to EMC for analysis and repair. Event Data...
Page 467: Thermal Events (800 Through 899
Perform the data collection procedure for the switch using the Connectrix Manager, save the data file to the Connectrix Service Processor Zip drive, and return the Zip disk to EMC for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
Page 468 Perform the data collection procedure for this switch using the Connectrix Manager, save the data file to the Connectrix Zip drive, and return the Zip disk to EMC for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
Page 469 Perform the data collection procedure for this switch using the Connectrix Manager, save the data file to the Connectrix Zip drive, and return the Zip disk to EMC for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
Page 470 Perform the data collection procedure for this switch using the Connectrix Manager, save the data file to the Connectrix Zip drive, and return the Zip disk to EMC for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
Page 471 Perform the data collection procedure for this switch using the Connectrix Manager, save the data file to the Connectrix Zip drive, and return the Zip disk to EMC for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
Page 472: Connectrix Management Service Event Codes
UCT_IO_ERROR Managed Product useable Product Manager and archive the /EFCData directory. Forward the files to EMC engineering for evaluation. Then attempt to recover the server by rebooting. if the problem persists, ensure that another application doesn’t have a file or directory open that Connectix is using.
Page 473: Connectrix Manager Events (0
Event Code Tables Connectrix Management Service Event Codes ( continued ) Table B-1 Event Call Code Event Code Constant Description Action E-Mail Home INIT_PMS_IO_ERROR IO error initinalizing Perform a data collection from any a PMS useabe Product Manager and archive the /EFCData directory.
Page 474 Perform a data collection from any corrupted useable Product Manager and archive the /EFCData directory. Forward the files to EMC engineering for evaluation. Ensure that another application doesn’t have a file or directory open that Connectix is using. The contents of the Audit Log prior to the error won’t be visible.
Page 475 EFC Event Log useable Product Manager and archive the /EFCData directory. Forward the files to EMC engineering for evaluation. Ensure that another application doesn’t have a file or directory open that Connectix is using. The contents of the Event Log prior to the error won’t be visible.
Page 476 Perform a data collection from any ERROR user definitions useable Product Manager and archive the /EFCData directory. Forward the files to EMC engineering for evaluation. User properties configuration will get reset to defaults. EFC Login wil be Administrator and password. USER_DEFINITIONS_CORR...
Page 477 Services class not possible, perform a data collection from found any useable Product Manager and archive the /EFCData directory. Forward the files to EMC engineering for evaluation. Uninstall and reinstall the server software. Connectrix Manager Events (0 to 57) B-69...
Page 478 Perform a data collection from any FAILED product type useable Product Manager and archive the /EFCData directory. Forward the files to EMC engineering for evaluation. Uninstall and reinstall the server software. EFC_SESSION_LOG_ EFC session log is Perform a data collection from any...
Page 479 Zoning Library is Perform a data collection from any CORRUPTED corrupted useable Product Manager and forward the files to EMC engineering for evaluation. The zoning library contents will be lost. A restore from a previous backup would recover the library contents.
Page 480 PRODUCT_IO_ERROR Managed Product useable Product Manager and archive the /EFCData directory. Forward the files to EMC engineering for evaluation. Ensure that another application doesn’t have a file or directory open that EFC is using. The EFC Server should still be operational.
Page 481 Perform a data collection from any HTTP Server useable Product Manager and archive the /EFCData directory. Forward the files to EMC engineering for evaluation. Ensure that another application doesn’t have a file or directory open that EFC is using. EFC_FABRIC_LOG_...
Page 482 Event Code Tables Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual B-74...
Page 483: Product Management Service Event Codes (1
Audit Log corrupted Perform a data collection from any useable Product Manager and archive the /EFCData directory. Forward the files to EMC engineering for evaluation. Ensure that another application doesn’t have a file or directory open that Connectix is using. The contents of the Audit Log prior to the error won’t be visible.
Page 484 CORRUPTED corrupted useable Product Manager and archive the /EFCData directory. Forward the files to EMC engineering for evaluation. Ensure that another application doesn’t have a file or directory open that Connectix is using. The contents of the Hardware Log prior to the error won’t be visible.
Page 485 CREATE_FAILED service directory useable Product Manager and archive the /EFCData directory. Forward the files to EMC engineering for evaluation. Ensure that another application doesn’t have a file or directory open that Connectix is using. If not, try rebooting the server.
Page 486 Firmware files Perform a data collection from any corrupted useable Product Manager and archive the /EFCData directory. Forward the files to EMC engineering for evaluation. The firware files will be lost. ENGINEERING_LOG_ Engineering Log Perform a data collection from any...
Page 487 Product Manager and archive the corrupted /EFCData directory. Forward the files to EMC engineering for evaluation. Ensure that another application doesn’t have a file or directory open that Connectix is using. The contents of the configuration backup file will be lost.
Page 488 FAF file IO error Perform a data collection from any useable Product Manager and archive the /EFCData directory. Forward the files to EMC engineering for evaluation. Ensure that another application doesn’t have a file or directory open that Connectix is using.
Page 489: Restore Connectrix Service Processor
Invisible Body Tag Restore Connectrix Service Processor The procedure in this appendix provides information to restore the Connectrix Service Processor after a failure of the personal computer (PC) hard drive. Requirements..................C-2 Connectrix Service Processor Restore Procedure ......C-4 Restore Connectrix Service Processor...
Page 490 Restore Connectrix Service Processor Requirements The procedure includes restoration of the: Windows NT operating system. Connectrix Manager, Product Manager, and Fabric Manager applications. Connectrix Manager data recovery. Windows NT configuration information. The following are required to perform this procedure: Connectrix Service Processor Boot diskette This diskette is shipped with the Connectrix Service Processor and contains disk operating system (DOS) files required to boot the PC after a hard drive failure.
Page 491 Restore Connectrix Service Processor • All log files (Connectrix Manager logs and individual Product Manager logs). • Zoning library (all zone sets and zone definitions). • Firmware library. • Call-home settings (phone numbers and dialing options). • Configuration data for each managed DS-XXM (stored on the Connectrix Service Processor.) Windows NT configuration information Windows NT network addresses, date and time information, user...
Page 492: Connectrix Service Processor Restore Procedure
Restore Connectrix Service Processor Connectrix Service Processor Restore Procedure Use the following procedure to restore the Connectrix server software. To complete these steps, you need the Connectrix server Restore CD and Connectrix server media from Customer service. 1. Record Connectrix server network information using the following steps: a.
Page 493 Restore Connectrix Service Processor b. Click the Time Zone tab. The dialog box appears with the Time Zone page open. c. Record the time zone currently set in the list box at the top of the page. d. Record whether the check box at the bottom of the window is checked to automatically adjust the clock for daylight saving changes.
Page 494 Restore Connectrix Service Processor e. Repeat steps b and c for all other user names listed in the User Manager window. f. Click the Cancel button to close the dialog box, and then click the X in the upper right-hand corner to close the User Manager.
Page 495 Restore Connectrix Service Processor g. Repeat steps e and f for each DS-XXM switch managed by this service processor. When all switches have been backed up, proceed to step h. h. Launch Windows Explorer, go to the zip drive and create a directory structure to backup the Connectrix configuration data.
Page 496 Restore Connectrix Service Processor • Task 6: Configuring the Connectrix Service Processor on page 2-21. Enter network information that you recorded in step 1 of these restore procedures. • Task 9: Set Connectrix Service Processor Date and Time on page 2-31. Enter information that you recorded in step 2 of these restore procedures.
Page 497 IP Address Assignment..............D-7 Consolidating Service Processors ...........D-9 The information in this appendix is subject to change. Contact your EMC Support Representative to get the latest update. The support representative can get the update from this link: EMC Global Services Internal Webpage...
Page 498: Consolidating Connectrix Manager Servers In A Multiswitch Fabric
Consolidating Connectrix Manager Servers in a Multiswitch Fabric Introduction A Connectrix service processor designated as the primary service processor can manage multiple switches in multiple cabinets, linked over ISLs as one or more fabrics. Consolidating managment of multiple switches/fabrics onto a primary service processor simplifies administration of the fabric(s).
Page 499: Example 1 - Single Ethernet Card
Consolidating Connectrix Manager Servers in a Multiswitch Fabric Server Service Processor Client Service Processor Host Name: Connectrix Host Name: Connectrix 10.1.8.4 10.1.8.4 10.1.8.3 10.1.8.3 10.1.1.1 10.1.1.1 10.1.8.2 10.1.8.2 10.1.8.1 10.1.8.1 Server Service Processor Client Service Processor Host Name: Connectrix Host Name: ConnectrixCL1 10.1.8.4 10.2.8.4 10.1.8.3...
Page 500: Example 2 - Dual Ethernet Cards, No Public Network Connection
Consolidating Connectrix Manager Servers in a Multiswitch Fabric Server Service Processor Client Service Processor Host Name: Connectrix Host Name: Connectrix 10.1.8.4 10.1.8.4 10.1.8.3 10.1.8.3 10.1.1.1 10.1.1.1 (192.168.0.1) (192.168.0.1) 10.1.8.2 10.1.8.2 10.1.8.1 10.1.8.1 No Network No Network Connection Connection Server Service Processor Client Service Processor Host Name: Connectrix Host Name: ConnectrixCL1...
Page 501: Example 3 - Dual Ethernet Cards, Public Network Connection
Consolidating Connectrix Manager Servers in a Multiswitch Fabric Server Service Processor Client Service Processor Host Name: Connectrix Host Name: Connectrix 10.1.8.4 10.1.8.4 10.1.8.3 10.1.8.3 10.1.1.1 10.1.1.1 nnn.nnn.nnn.nnn nnn.nnn.nnn.nnn 10.1.8.2 10.1.8.2 10.1.8.1 10.1.8.1 Switch/Hub Public Network Server Service Processor Client Service Processor Host Name: Connectrix Host Name: ConnectrixCL1 10.1.8.4...
Page 502: Required Connectrix Manager Version
Required Connectrix Manager Version Before consolidating Connectrix service processors, ensure that all affected service processors are running the latest release of the EMC Connectrix Manager application, and that all affected switches are running the latest firmware. Upgrade the equipment as necessary.
Page 503: Ip Address Assignment
The Connectrix fabric can reside on a public network, in which case users can implement any IP address scheme they desire. However, EMC does not recommend placing a Connectrix fabric on a public network.
Page 504: Ip Addresses In Multiswitch Environment
Consolidating Connectrix Manager Servers in a Multiswitch Fabric 10.2.8.4 10.1.8.4 10.2.8.4 10.1.8.4 10.2.8.3 10.1.8.3 10.2.8.3 10.1.8.3 10.1.1.1 10.1.1.1 10.2.8.2 10.1.8.2 10.2.8.2 10.1.8.2 10.2.8.1 10.1.8.1 10.2.8.1 10.1.8.1 Cabinet 4 Cabinet 3 Cabinet 2 Cabinet 1 10.4.8.4 10.3.8.4 10.2.8.4 10.1.8.4 10.4.8.3 10.3.8.3 10.3.1.1 10.2.8.3 10.1.8.3...
Page 505: Consolidating Service Processors
Consolidating Connectrix Manager Servers in a Multiswitch Fabric Consolidating Service Processors To consolidate multiple Connectrix service processors into a single service processor environment, follow the steps below. Common Steps for The following steps are the same for all of the configurations shown All Configurations in Figure D-1 through Figure D-3: 1.
Page 506 Consolidating Connectrix Manager Servers in a Multiswitch Fabric 3. Ensure that a unique IP address is configured for the Silicom Ethernet CardBus adapter in each service processor: a. Configure IP addresses through the Network Properties dialog box in Windows NT accessed through this path from the desktop: Start, Settings, Control Panel, Network, Protocols, TCP/IP Protocol (double-click)
Page 507 Consolidating Connectrix Manager Servers in a Multiswitch Fabric 4. Ensure that each switch managed by the Server and Client service processors has a unique IP address: a. The switches should have the following IP addresses (Change them as described in step 4b): Switches Cabinet Bottom...
Page 508 Manager server. Ensure all switch icons appear with a green circle as the background, indicating the switches are defined and communicating with the EMC Connectrix Manager application. If a problem is indicated, contact EMC Customer Support. After this process is complete, each product icon on the Server service processor Product view should have a green circle status symbol behind it.
Page 509: One Ethernet Card, No Public Network Connection
Consolidating Connectrix Manager Servers in a Multiswitch Fabric One Ethernet Card, After completing the steps described under Common Steps for All No Public Network Configurations, perform these steps: Connection 1. Log in to the Client service processor. a. Enter a user name and password. b.
Page 510: Reconfiguring The Client After A Server Failure
If required, obtain the user name and password from the customer or next level of support. The default user name is Administrator, and the default password is password. 8. After a brief period, the EMC Connectrix Manager application automatically opens and the EMC Connectrix Manager Login window appears.
Page 511: Connectrix Manager Login Window
Consolidating Connectrix Manager Servers in a Multiswitch Fabric When the services restart on the new master service processor, you can expect to see a number of event messages pertaining to corrupted log view files. Mark these events as ed, and disregard. This is caused by the change in server names due to the reconfiguration.
Page 512 Consolidating Connectrix Manager Servers in a Multiswitch Fabric Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual D-16...
Page 513: Rack Mount Installation Instructions
Rack Mount Installation Instructions These installation instructions contain information about EMC’s Connectrix Rack Mount Kit for the DS-16M, DS32M, DS-16M2, DS-32M2. Topics include: Overview .................... E-2 Rack Mount Installation..............E-3 Rack Mount Installation Instructions...
Page 514: Overview
DS-16M and DS-32M switches, which have die-cast chassis, into the same cabinets. If no EMC Connectrix cabinet was purchased then this rack mount kit and instructions can also be used to install the above EMC switches into a non-EMC cabinet that uses standard 19-inch NEMA mounting rails.
Page 515: Rack Mount Installation
Connectrix Planning Manual or as outlined in this document CAUTION EMC will not be liable for damage or outages that occur due to improper installation. Figure E-1 shows recommended equipment spacing in the cabinet and provides an overview of DS-XXM rack mounting.
Page 516: Mount The Adjustable Brackets In The Rack
DS-xxM. The different ears will determine the depth at which the DS-xxM resides inside the cabinet. See Figure E-4 on page E-7 for an outline graphic of front installation in non-EMC cabinet. These instructions speak to rear installation into the EMC Connectrix cabinet.
Page 517: Left Front Vertical Rail
Rack Mount Installation Instructions a. The first DS-xxM installed into the EC-1XXX cabinet would start at the top of the cabinet starting just beneath the Ethernet hub. Even though these instructions speak to installing from the top most position down, photos are taken at a lower position for clarity. b.
Page 518: Right Front Vertical Rail
Refer to Figure E-4. The mounting ears are attached to the front left and front right of the DS-xxM, for a non-EMC cabinet. All DS-xxMs installed in an EMC EC-1xxx Connectrix cabinet are installed from the rear of the cabinet and the mounting ears are attached at the rear of the DS-xxMs.
Page 519: Mounting The Slide Brackets On Both Sides Of The Switch
Rack Mount Installation Instructions Mounting a DS-xxM2 Sheet Metal Chassis, Front to Rear (Non-EMC Figure E-4 Cabinet) Go to the next section, Mounting the Slide Brackets on Both Sides of the Switch. Mounting the Slide Perform the following installation steps. You will need the Torx tool...
Page 520 Figure E-10 (die-cast case). Refer to Figure E-5 on page E-9 and Figure E-6 on page E-9 for attaching the slide to a DS-16M2 for rear installation into an EMC Connectrix cabinet. Repeat for both sides. Even though these instructions depict a DS-16M2, they are applicable to the DS-32M2, DS-16M, and DS-32M.
Page 521: Attaching The Slide To A Ds-16M2 Switch (1
Rack Mount Installation Instructions Attaching the Slide to a DS-16M2 Switch (1 of 2) Figure E-5 Attaching the Slide to a DS-16M2 Switch (2 of 2) Figure E-6 Rack Mount Installation...
Page 522: Mounting Rails On Sheet-Metal Cases For A Front-To-Back Mounting
Rack Mount Installation Instructions Figure E-7 Mounting Rails on Sheet-Metal Cases for a Front-to-Back Mounting Mounting Rails on Sheet-Metal Cases for a Back-to-Front Mounting Figure E-8 Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual E-10...
Page 523: Mounting Rails On Die-Cast Cases For A Front-To-Back Mounting
Rack Mount Installation Instructions Front Right Side Rear Slide Left Side Rear Front Slide Mounting Rails on Die-Cast Cases for a Front-to-Back Mounting Figure E-9 Mounting Rails on Die-Cast Cases for a Back-to-Front Mounting Figure E-10 Rack Mount Installation E-11...
Page 524: Inserting The Two Screws In The Rail
Position the ears on the rear of the slide rail with the tabs facing towards the front of the DS-xxM. Refer to Figure E-12 on page E-13 and Figure E-13 on page E-13. (Standard for an EMC Connectrix Cabinet) Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...
Page 525: Installing The Ear Brackets (1
Rack Mount Installation Instructions Installing the Ear Brackets (1 of 2) Figure E-12 Figure E-13 Installing the Ear Brackets (2 of 2) Rack Mount Installation E-13...
Page 526: Sliding The Switch Into The Cabinet
Rack Mount Installation Instructions Tighten all screws that fasten the rails to the switch. 10. Slide the switch into the adjustable mounting brackets in the cabinet (Figure E-14 on page E-14). Sliding the Switch into the Cabinet Figure E-14 11. Use two 10-32 screws and a #2 Phillips screwdriver to secure the ear brackets to the rails in the cabinet.
Page 527: Mounting The Two Ear Brackets (1
Rack Mount Installation Instructions Figure E-15 Mounting the Two Ear Brackets (1 of 2) Mounting the Two Ear Brackets (2 of 2) Figure E-16 Rack Mount Installation E-15...
Page 528: Installing The D-Ring Fibre Cable Organizer
Rack Mount Installation Instructions 12. Tighten all the screws that fasten the adjustable brackets to the vertical rails in the cabinet. Installing the D-Ring 1. Count down 1µ (3 holes) from the DS-xxM just installed and Fibre Cable install the clip nuts on both the left and right vertical mounting Organizer rails (Figure E-17).
Page 529: Securing The D-Ring Cable Organizer
3. Connect the Ethernet cable to Ethernet port on left front of DS-xxM and connect the other end of that cable to the Ethernet hub located in the Connectrix cabinet. The EMC EC-1200 cabinet comes prewired with Ethernet cables down the left front side of the cabinet for this purpose.
Page 530 Rack Mount Installation Instructions Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual E-18...
Page 531 Glossary This glossary contains terms related to disk storage subsystems. Many of these terms are used in this manual. This glossary includes terms and definitions from: • The Dictionary of Computing, ZC20-1699. • The American National Standard Dictionary for Information systems, ANSI X3.172-1990, copyright 1990, by the American National Standards Institute (ANSI).
Page 532 Fibre Channel protocol (FC-0). ASICs (ASIC) differ from general purpose devices such as memory chips or microprocessors. alias server Fabric software facility that supports multicast group management. Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual...
Page 533 Glossary arbitrated loop One of the three connection topologies offered by Fibre Channel. Up to 126 node ports and one fabric port can communicate without the need for a separate switched fabric. See also point to point. arbitration Process of selecting one device from a collection of devices that request service simultaneously.
Page 534 Class 2 Fibre Channel Provides a connectionless (not dedicated) service with notification of service delivery or nondelivery between two N_Ports. In-order delivery of frames is not guaranteed. Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual...
Page 535 (and cannot be downloaded to remote workstations). Connectrix Manager Software application that is the system management framework providing the user interface for managing EMC Fibre Channel connectivity products. The Connectrix Manager can run both locally on the Connectrix Service Processor and remotely on a user workstation.
Page 536 Ethernet event notifications); all log files (Connectrix Manager logs and individual DS-XXM Product Manager logs); zoning library (all zone sets and zone definitions); firmware library; call-home settings (phone numbers and dialing Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual...
Page 537 Glossary options); configuration data for each managed switch (stored on the Connectrix Service Processor and in NV-RAM on each switch). datagram See Class 3 Fibre Channel service. default Pertaining to an attribute, value, or option that is assumed when none is explicitly specified.
Page 538 (switching) Fibre Channel frames using the destination ID information in the Fibre Channel frame header accompanying the frames. fabric element Any active switch or node in a switched fabric. Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual...
Page 539 Glossary fabric port Physical interface within the fabric that connects to an N_Port through a point-to-point full duplex connection. fabric services Fabric services implements the various Fibre channel services that are described in the standards. These services includes the Fabric controller (login server), name server, and management server.
Page 540 (F_Port) or an extension port (E_Port) depending on the port type to which it connects. G_Port See generic port. Graphical User Interface. g-10 Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual...
Page 541: Hardware Log
(HWMCA), and is the operations and management PC platform for S/390 and 2/Series servers. See host bus adapter. heterogeneous fabric A fabric with both EMC and non-EMC products. homogeneous fabric A fabric consisting of only EMC products. hop count The number of hops a unit of information traverses in a fabric.
Page 542 A data set that contains an I/O configuration definition built by the IOCP. IOCP See input/output configuration program. IP address See internet protocol address. See initial program load. g-12 Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual...
Page 543 Ability to evenly distribute traffic over multiple interswitch links within a fabric. Load balancing on (EMC) switches takes place automatically. A record, as of the performance of a machine or the progress of an undertaking.
Page 544 The user must specify the network address of the Connectrix Manager’s server at logon time. Media Access Control Hardware address of a node (device) connected to a network. address See management information base. g-14 Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual...
Page 545 Glossary multicast Delivery of a single transmission to multiple destination N_Ports. Can be one to many or many to many. All members of the group are identified by one IP address. multiswitch fabric Fibre Channel fabric created by linking more than one fabric switching device within a fabric.
Page 546 Fiber, multiple fibers, or a fiber bundle in a structure built to meet optical, mechanical, and environmental specifications. See also jumper cable, optical cable assembly, and trunk cable. g-16 Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual...
Page 547 Glossary optical cable Optical cable that is connector-terminated. See also jumper cable and assembly optical cable. optical fiber Hardware component that transfers optical power between two connector optical fibers or bundles and is designed to be repeatedly connected and disconnected. out-of-band Transmission of management information using frequencies or management...
Page 548 A process by which a system is able to inform remote users and/or workstations of certain classes of events that occur on the system. E-mail notification and the configuration of SNMP trap recipients are g-18 Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual...
Page 549 Glossary two examples of remote notification programs that can be implemented. remote user Workstation, such as a PC, using Connectrix Manager and Product workstation Manager software that can access the Connectrix Service Processor over a LAN connection. rerouting delay Enabling rerouting delay ensures that frames are delivered in order through the fabric to their destination.
Page 550 Controls the RS-232 maintenance port, the Ethernet port, and the processor operator panel of a Fibre Channel switch. topology Logical and/or physical arrangement of stations on a network. g-20 Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual...
Page 551 Glossary trap Unsolicited notification of an event originating from a SNMP managed device and directed to an SNMP network management station. trap host SNMP management workstation that is configured to receive traps. trunk cable Cable consisting of multiple fiber pairs that do not directly attach to an active device.
Page 552 Grouping of several devices by function or by location. All devices connected to a connectivity product, such as the switch, may be configured into one or more zones. See also zone. g-22 Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual...
Page 553 Index managing 4-62 resetting 4-64 active zone set state, default value restoring 4-63 addresses Connectors and indicators 1-26 director, default values Connectrix audit log Alert symbols Connectrix event log Product Manager 1-33 Connectrix Manager alerts configuring switch 2-45 introduction diagnostic features 1-28 Audit logs messages...
Page 554 Index backup (automatic) 2-76 default password 2-83 Diagnostics default user name 2-83 Connectrix Manager 1-28 ERR LED 1-22 port 4-23 Ethernet Product Manager 1-31 1-14 software 1-28 LAN, connector 1-26 dialog boxes Event codes port properties 1-36 CTP card B-30 switch properties 1-35 description...
Page 555 Index deleting a version 4-54 configuring determining version of 4-50 call-home feature 2-38 downloading 4-55 Connectrix Server network information managing versions of 4-50 2-24 modifying description of 4-53 network addresses 2-14 FPM card evemts B-42 the Product Manager Application 2-53 FRU list view 1-38 the switch from the embedded web serv-...
Page 556 Index fan FRU assembly 1-27 MAP 0700-Fabric, ISL, and Segmented Port FRU status 1-27 Problem Determination 3-82 port 4-23 MAP 0800-Console PC Problem port SFPs 1-27 Determination 3-95 power 1-26 Maintenance AnalysisProcedures PWR LED 1-22, 1-26 MAP 0500-Fan Failure Analysis 3-65 system error 1-26...
Page 557 Index Null Modem Cable 1-51 displaying statistics 1-41 UDP, default value ports list view 1-36 Power off procedure 4-43 Offline, setting switch 4-46 Power supplies 1-24 Online, setting switch 4-46 event codes B-17 Operating parameters illustrations 6-3, configuring 2-54 part numbers 6-3, operating parameters removal default values...
Page 558 Index Product status log configuring trap message Protective plug, fiber-optic 1-51 recipients,Embedded web server PWR LED 1-22, 1-26 2-93 configuring trap recipients, Product Manager 2-65 default values Quick start trap message support 1-49 QuikSync 2-76 SNMP authorization trap states, default value enabling 2-77 SNMP communities, default value...
Page 559 Index IML procedure 4-44 triangle, yellow IPL procedure 4-44 meaning of 1-42 LAN connecting 2-20 LEDs 1-26, 1-27 link incident log 4-12 UDP port, default value maintenance port 1-27 Unblocking a port 4-49 management User name multiswitch fabric assigning 2-41 network addresses 2-14 default 2-41,...
Page 560 Index Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual...

This manual is also suitable for:

Connectrix ds-32m2

EMC Connectrix DS-16M2 Installation And Service Manual

Preface

Warnings and Cautions

Chapter 1 General Information

Chapter 2 Installation Tasks

Chapter 3 Diagnostics

Chapter 4 Repair Information

Chapter 5 FRU Removal and Replacement

Chapter 6 Illustrated Parts Breakdown

Appendix A Messages

Event Code Tables

Appendix B Event Code Tables

Appendix C Restore Connectrix Service Processor

Restore Connectrix Service Processor

Appendix D Consolidating Connectrix Manager Servers in a

Consolidating Connectrix Manager Servers in a Multiswitch Fabric

Rack Mount Installation Instructions

Appendix E Rack Mount Installation Instructions

Quick Links

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Summary of Contents for EMC Connectrix DS-16M2