Troubleshooting Guide; Options And Accessories - Hatco HWBRN-FUL Installation And Operating Manual

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Food well not hot enough.
Food well too hot.
No heat.
auto-Fill system not working. Water level sensor is dirty and not
Food product not holding
hot enough.
Miscellaneous
BALLVALVE3/4 ........3/4" ball valve for installation on external
drain line of units with a drain.
GATEVALVE3/4IN ......3/4" gate valve for installation on external
drain line of units with a drain.
Adapter Bracket Kits
adapter Bracket Kits are for installing top mount heated wells
into non-combustible countertops that are 3/16"–2" thick (see
"Installing Top mount Unit into Non-Combustible Countertop"
procedure in the INSTaLLaTION section for details).
HWB-MNT-REC ........8-piece kit for rectangular wells.
HWB-MNT-RND ........4-piece kit for round wells.
Form No. HWBm-0511
Probable Cause
Temperature Control set too low.
Heating element not working.
Temperature Control not working properly. Contact authorized Service agent or Hatco for
Voltage supplied is incorrect.
Temperature Control set too high.
Temperature Control not working properly. Contact authorized Service agent or Hatco for
Voltage supplied is incorrect.
Unit turned off.
Circuit breaker tripped.
Temperature Control not working properly. Contact authorized Service agent or Hatco for
Heating element not working.
"sensing" properly.
Water fill valve malfunctioning.
Well being operated as a dry unit.

TROUBLESHOOTING GUIDE

ELECTRIC SHOCK HAzARD: Turn OFF power switch, unplug
power cord/turn off power at circuit breaker, and allow unit to
cool before performing any maintenance or cleaning.
adjust Temperature Control to a higher setting.
Contact authorized Service agent or Hatco for
assistance.
assistance.
Verify correct voltage is supplied to unit. Low supply
voltage will cause improper heating.
adjust Temperature Control to a lower setting.
assistance.
Verify correct voltage is supplied to unit. High supply
voltage will cause unit to overheat and my damage
the unit.
Turn on unit.
Reset circuit breaker. If circuit breaker continues to
trip, contact authorized Service agent or Hatco for
assistance.
assistance.
Contact authorized Service agent or Hatco for
assistance.
Perform the "Cleaning" procedure in the maintenance
section with special focus on the water level sensor.
Contact authorized Service agent or Hatco for
assistance.
allow unit to cool and fill with the appropriate amount
of water for wet operation. Wet operation promotes
consistent hot food holding.

OPTIONS AND ACCESSORIES

Mounting Kits
The following mounting kits are available for installing units in
combustible countertops.
HWB-FUL-MNT......mounting kit for HWB-FUL Series.
HWB-43-MNT ........mounting kit for HWB-43 Series.
HWB-4Q-MNT ........mounting kit for HWB-4QT Series.
HWB-7Q-MNT ........mounting kit for HWB-7QT Series.
HWB-11Q-MNT ......mounting kit for HWB-11QT Series.
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WARNING
Corrective Action