Brother DCP-T310 Reference Manual page 23

Error Message
Scan Unable XX
Size Mismatch
Tray not detected Slowly push the paper tray completely into the machine.
Related Information
• Telephone Line Interference/VoIP on page 12
Action
• (MFC-T810W)
Transfer your faxes to another fax machine or your computer before
disconnecting the machine so you will not lose any important
messages. Then, disconnect the machine from the power for
several minutes and reconnect it.
For more detailed information, see the Online User's Guide:
Transfer Your Faxes or Fax Journal Report.
• (DCP-T310/DCP-T510W/DCP-T710W)
Disconnect the machine from the power for several minutes, and
then reconnect it.
1. Check that the paper size you selected on the machine's display
matches the size of the paper in the tray.
For more detailed information, see the Online User's Guide:
Change the Paper Size and Paper Type.
2. Make sure you loaded the paper in a Portrait position, by setting
the paper guides at the indicators for your paper size.
3. After you have checked the paper size and the paper position,
follow the LCD instructions.
If printing from your computer, make sure the paper size you selected
in the printer driver matches the size of paper in the tray.
For more detailed information, see the Online User's Guide: Print
®
Settings (Windows ) or Print Options (Mac).
Paper or a foreign object has prevented the paper tray from being
inserted correctly.
Pull the paper tray out of the machine, and remove the jammed paper
or foreign object. If you cannot find or remove the jammed paper, see
the Online User's Guide: Printer Jam or Paper Jam.
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